BY POPULAR DEMAND: BUILDING A CONSORTIAL
DEMAND DRIVEN PROGRAM
2011 Charleston Conference
Our 45 Minutes
Overview of ProjectLessons Learned
Process Funding Workflow Communication Marketing Training
EvaluationQuestions & Answers
Partners
Alliance Structure
Council of Library
Directors
Task Forces and
Teams
Collaborative Technical Services Team (CTST) and
Implementation Team
Standing Committee
sInterest Groups
Alliance Staff
Board of Directors
Timeline
2008/2009: Alliance Strategic Agenda Adopted May -June 2009: Ebook Task Force Issued Report
2010 January 2010: Ebook Team Created August 2010: Selected EBL and Demand-Driven Acquisitions
Model2011
January 2011: Implementation Team Created July 2011: Project Went Live
2012 Recommendation for Permanent Program? Propose New Funding Model?
Goals
Leverage Vendor RelationshipsConsortium-Wide AccessOwnershipCollaborate with CTST Equitable Funding ModelRelevant Content for All 36 LibrariesEvaluate the Project
Funding Model
FTE of 17,000+ = $15,000FTE of 8,000-17,000 = $10,000FTE of 4,000-8,000 = $7,000FTE of 1,000-4,000 = $5,000*Community Colleges = $2,500Total = $231,000
* Bulk of Contributions
Collaboration & Organization
Collaboration & Organization
Vendor Relations
Full Partnership Was KeyBring Vendors in Early
Collaboration & Organization
Committee Staffing
Rely upon proven organizational strategiesTeam overlap was valuableAbility to see beyond own library
environmentTechnical discussion should be clear and
understandableIt takes more time than anticipated
Collaboration & Organization:
Process
Discovery and access were more challenging than defining the approval profile
Can’t start work on discovery and access issues too soon
Complex and multi-level solutions will complicate the process and take more time.
Collaboration & Organization
Managing Expectations
Keep in mind, it’s a pilotRemain flexibleRecognize the apprehension of participating
librariesFor the consortium: have confidence in the
teamManaging expectations should be part of the
plan
Workflow
Workflow
Environmental Scan
SummitInnovative, WCL, and Evergreen OPACSVarying Needs, Resources, Expectations
Workflow
Goals and Approach
One “best-of” ProcessGather & MeasureDefine
Workflow
Requirements
WCP RecordsKnowledge Base Alliance Holdings SymbolsMonthly Record Delivery Schedule
Workflow
The Workflow
Knowledge Base CentricMonthlyBatch-based
Workflow
Results & Revisions
“Cosmetically” successful, but…..
Unsustainable Off-baseTardy
Sustainable On-targetTimely
Workflow
Lessons
Difficult, Time Consuming WorkBuild for Long-Term sustainabilityTarget Common NeedsFlexibilityKnow Your Environment
Communication
NEVER EASY AND ALWAYS NECESSARY
Communication
Communication Structure
Alliance StructureChannelsVendors
Communication
Marketing
End User Internal Surprise Results
Communication
Training
Training SessionsOnline DocumentationAnnual Meeting
Communication
Lessons
Communications management important throughout project
Responsibilities of teams and team members should be clear from the start
Clear expectations of how, where and when information will be shared
Can’t repeat the message too many times
Evaluation of the DDA pilot
WHY ALL THE FUSS?
Real-time Data
Weekly emailed reports of group usage and expenditures
Reports posted on Alliance website for archive access
Monthly emailed spreadsheets with usage and expenditures by library
Alliance-specific reporting site
Midpoint Evaluation
What is the midpoint?Survey to assess effectiveness of trainingDocuments for libraries to self-assessProfiles of library usage
Midpoint Evaluation
Usage Profile:
Reed CollegeLoaded records locally: 7/11/11 Classes started: 8/29/11 118 uses as of 10/14/2011Total list price of content used = $12,004.14Contribution: $5,000Reed College has paid 42% of list price to facilitate access
to content at its library.
Final Evaluation
Yet to come Survey of technical and content aspects of
pilotEvaluation of MARC records and discovery of
contentClose analysis of usage, focusing on content,
collaboration, discovery, and return on investment
Additional Information
Orbis Cascade Alliance DDA Sitehttp://www.orbiscascade.org/index/demand-d
riven-acquisitions-pilot
Thank You
QUESTIONS & ANSWERS
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