©2014 Software AG. All rights reserved.
Business and IT Management
with ARIS and Alfabet Joerg Klueckmann, Software AG
Conrad Langhammer, Software AG
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EA and BPA cooperation being driven by business reality,
e.g. “Age of the Customer”
• Top four technology priorities of business are all about the customer
• Harmonized systems of engagement need BPA and EA intersection
• Role of BPA is to design the processes that will actively support the envisioned customer
experience.
• Role of EAM is to define architecture principles as a basis for decisions and govern how
architecture solutions are designed for optimal customer experience
Gartner Strategic Planning Assumption:
“By 2015, over 75% of EA and BPM constituencies will be jointly developing high-level function and process views of the enterprise, using a variety of
techniques. ”
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BPA & EA: Different perspectives on transformation
and alignment
Business BPA
IT EA
How do I deliver new
business models?
How can I reduce process costs?
How can I make business more
agile?
How can I measure process KPIs?
We don’t understand the impact
on IT!
How do I standardize to
reduce IT costs?
How do I make IT less complex
and more agile?
Poor input on requirements is
leading to expensive IT projects.
How do I align to business
strategy?
We don’t understand what process
teams are doing. Project Focus Enterprise
Focus
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• Understand, analyze and transform your
business processes
• Measure & track process performance KPIs
• Discover and analyze variations in processes
• Provide the critical intelligence needed to
help you reduce process costs and transform
the business
• Reduce the costs of IT implementation by
clearly documented processes
• Get reliable information on applications,
their integrations and how they support
business
• Identify redundancy in IT support for
business processes
• Plan IT consolidation which helps reduce
process costs and makes IT more agile
• Move IT spending from operating applications
to investing in business change
• Get more budget for your business process
transformation projects
Market-leading* solutions for Alignment
and Transformation
ARIS - Leader in BPA ALFABET - Leader in EA and ITPM
*Gartner: “Magic Quadrant for Business Process Analysis Tools”, 12th December 2011
“Magic Quadrant for Enterprise Architecture Tools”, 3rd October 2013
“Magic Quadrant for Integrated IT Portfolio Analysis Applications”, 19th November 2013
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ARIS - ALFABET Repository Federation Layer
Software AG 's Enterpr i se Arch i tecture P lat forms
AR IS Des ign Se rver
ALFABET Repos i to ry
" S y s t e ms "
" Pr oc e s s e s "
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N a v i g a t e t o
Pr o c e s s
N a v i g a t e t o
S y s t e m
UI Interoperability: Aligned User Experience
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Alfabet Master Plan Map of
„Customer Qualification“ process
Identifies significant
redundancy and
overlap in the
business supports for
the as-is business
process “Customer
Qualification”
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More detailed information derived from the IT portfolios
1) Business support map for the
process
2) Costs of business support for
the process
3) A Portfolio of the supporting
applications
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AS-is Customer Qualification Process (EPC) in ARIS
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Process Performance Analysis via Dashboards in ARIS
The dashboard shows the
process performance
information, demonstrating
how it is subpar and has
declined over the course of
the last year.
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To-be Customer Qualification Process in ARIS
1) Highlighting the changes
to the as-is with red
boundary color
2) Showing the application
PRO-ORDER 6.0.3 being
selected in the EPC
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IT Portfolio in Alfabet: 360º Perspective of the Application
Drill-down to this application
into Alfabet showing the 360°
perspective of this application
in the IT portfolio.
1
2
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360º Perspective of the Application
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Inter-
operability
ARIS/ALFABET Roadmap
2013 2014
• First version of repository federation • Data sharing for business processes and applications • Initial UI integration based on hyperlink capability • Governance of process changes
• More complete interoperability • Governance of application changes
for BPA • Exchange UI design information, CSS,
icons, etc.
• HTML 5-based User Interface (views) • Service Product Portfolio Management
• HTML 5-based UI (controls, editors, wizards, design, interactions etc.)
• Excel-based data capture and maintenance
• Enhanced User Management • External DMS integration • Enhanced Risk/Survey Management
• Self-service configuration (process portal)
• Model-to-Execute 2.0 • Smart optimization & analysis • Mobile enabling
Ava i l ab l e N ow!
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Benefits
Align Business
and IT
Reduce
Complexity
Gain Transparency and
Control
Manage
Transformation