BtoB Strategy :Data Synchronization implementation
ECR Asia – 17 October 2008
17 October 2008 ECR AsiaBtoB Strategy – GDS2
Agenda
Definitions and BtoB Strategy
Data Synchronization : First achievements
Next steps
17 October 2008 ECR AsiaBtoB Strategy – GDS3
Carrefour Group overview
N°1 mass retailer in Europe and N°2 worldwide
€92.27 billion in sales, incl. tax, in 2007
Over 500,000 colleagues worldwide
Operations in 30 countries
More than 15,000 stores
Multi-format : hypermarket, supermarket, hard discount, convenience, cash & carry, e-commerce
17 October 2008 ECR AsiaBtoB Strategy – GDS4
Carrefour Group overview
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Agenda
Definitions and BtoB Strategy
Data Synchronization : First achievements
Next steps
17 October 2008 ECR AsiaBtoB Strategy – GDS6
Business to Business solutions
BtoB Solutions account for Processes and Tools to support the exchange of information between Carrefour and its partners
Supplier
RetailerEnsure On-ShelfEnsure On-ShelfAvailabilityAvailability
Manage commercialManage commercialtransactionstransactions
Grow our Grow our BusinessBusiness• Joint Business Plan
• Scorecard
• DataSharing Merchandise
• DataSharing Client
• EDI Order
• EDI – Dispatch / Reception
• EDI - Invoice
• Payment report/advance
• DataSharing Operational
• EDI Sales/Inventory
Speak the same Speak the same LangageLangage
• Standards
• Master Data
• BtoB Portal
Optimize Optimize Assortment Assortment And PriceAnd Price
• eSourcing
• Private labels development
• Tests Private labels
• Auctions
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AECOC
ECR Europe
GS1 France
GS1 Global
EPC Global, Inc.
GDSN Inc.– Global Registry
Global Commerce Initiative
ECR France
GSMP – Global Standards Management
Process
International associations
Carrefour involvement in international associations follows the logic of : « Move towards a new relation with our suppliers »
Carrefour teams participate to local implementations : Implementation of B to B processes with local ECR Maintenance and use of standards through local GS1 MOs
CIES
ECR … GS1 …
17 October 2008 ECR AsiaBtoB Strategy – GDS8
GCI report : « Future Value Chain 2016 » The GCI report « 2016 Future Value Chain » published end of 2006 gives a pragmatic vision of forces and trends that will influence the Value Chain within 10 years
1
2
3 4
5
6
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Suppliers’ Priorities
DataSharing Improve On Shelf Availability, especially for promotions Improve Innovation process, Promotion efficiency
Data Synchronisation Develop Product Data Quality Reduce non value-added tasks
Supplier A Supplier B Supplier C Supplier D
Priority 1 Promotion Management DataSync DataSync Datasharing
Priority 2DataSharing
EPOS DataDatasharing Joint
Scorecarding
Priority 3 DataSync Shared Supply chain KPI DataSync
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2008-2010 : 7 priorities
7
6
5
4
3
2
1
Advanced
Collaboration
FinanceDeploy solutions for Invoice Management (WebVendor)
Advanced
Collaboration
Supply Chain
BuyingImplement Operational DataSharing
Entry TicketSupply Chain
BuyingSystematically share performance scorecards
Entry TicketBuyingRelaunch use of reverse auctions and develop eSourcing for Assets
Entry TicketSupply Chain
FinanceFinalise dematerialization of orders and invoices (EDI messages)
Entry Ticket
Advanced Collaboration
MasterDataDeploy Data Synchronisation
Entry TicketMasterDataImplement the supplier portal « CarrefourNET »
Integration levelDomain
7
6
5
4
3
2
1
Advanced
Collaboration
FinanceDeploy solutions for Invoice Management (WebVendor)
Advanced
Collaboration
Supply Chain
BuyingImplement Operational DataSharing
Entry TicketSupply Chain
BuyingSystematically share performance scorecards
Entry TicketBuyingRelaunch use of reverse auctions and develop eSourcing for Assets
Entry TicketSupply Chain
FinanceFinalise dematerialization of orders and invoices (EDI messages)
Entry Ticket
Advanced Collaboration
MasterDataDeploy Data Synchronisation
Entry TicketMasterDataImplement the supplier portal « CarrefourNET »
Integration levelDomain
17 October 2008 ECR AsiaBtoB Strategy – GDS11
Agenda
Definitions and BtoB Strategy
DataSynchronization : First achievements
Next steps
17 October 2008 ECR AsiaBtoB Strategy – GDS12
Automatic synchronisation of product data with the suppliers’ systemsThe exchange mode can have different levels of automation (Webform, P2P, GDS)
Data Synchronization
Webform
Supplier PIM
Supplier PIM
XML, EDI
Peer to Peer
RecipientData pool
SupplierB
Source Data pool
RecipientData pool PIM
RecipientData pool
RecipientData pool
Source Data pool
SupplierA
Source Data pool
GDS
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Worldwide implementation as of June 08
active target active target
FranceGDSP2PWeb
Production CreationModification
547 20 000
SpainGDS Pilote Creation 2
Belgium P2P Production Creation 90%
ColombiaGDS Production Creation
Modification280
China Web Production Creation 520
Channels used
Status Scope# Suppliers # sku
2009 rollout plan includes Italy
Argentina
Taiwan
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Focus on deployment in France
Rise from 0 to 100 suppliers in the first 6 months
Rise from 100 to 600+ suppliers in the following 12 months
0
5000
10000
15000
20000
25000
Jan-07
Apr-07
Jul-07
Oct-07
Jan-08
Apr-08
Jul-08
0
100
200
300
400
500
600
# items
# suppliers
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Joint Retailer Communication to Suppliers
Acceleration of implementation
First « live » connectionsStart of GCI Implementation Initiative
Key milestones
Jan 07 Jul 07 Jan 08 Jul 08 Jan 09
Internal preparation processes and tools
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Key success factors
Market maturityManufacturers, RetailersData Pools, Service Providers
Internal process preparation and availability of systemsInvolve Buying DepartementSystems integration
Readiness / Willingness of retailers to move towards implementation
GCI Implementation Initiative driven by 1 retailer and 1 manufacturerEnsure real implementation
GS1 France support for communication towards SMEsSeminars, Newsletter, Booklets« Tour de France »
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Agenda
Definitions and BtoB Strategy
Data Synchronization : First achievements
Next steps
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Next steps
Select one country that will serve as pilot for the region
Leverage existing connections with international suppliers in other regions
Involve local GS1 and ECR Enrolment of SMEs Usage of GS1 standards, acknowledgement of DataSync as
a business best practice
Align with other retailers in the market : readiness and/or willingness to implement
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Key take-aways
Secure preparation of processes and tools in order to ensure Data Quality
Respect GS1 standards
Work together, join forces between retailers and manufacturers
Start small, grow steadily
17 October 2008 ECR AsiaBtoB Strategy – GDS20
Thank You
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