Booz Allen HamiltonBusiness Opportunity SessionHealth Facilities TransformationTuesday, November 17, 2015National Veterans Small Business Engagement

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About Booz Allen Hamilton

Booz Allen Hamilton has been at the forefront of strategy and technology for more than 100 years. Today, the firm provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe. Booz Allen partners with public and private sector clients to solve their most difficult challenges through a combination of consulting, analytics, mission operations, technology, systems delivery, cybersecurity, engineering, and innovation expertise.

With international headquarters in McLean, Virginia, the firm employs more than 22,500 people globally, and had revenue of $5.27 billion for the 12 months ended March 31, 2015. (NYSE: BAH)

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Booz Allen Government Health ConsultingFrom helping to ensure timely delivery of safe and effective drugs to people in need, to makingsense of the challenges and opportunities of a national or regional health information network, and to exploring ways to provide quality health care and coverage to millions, Booz Allen Hamilton’s work in the public sector has a significant impact on the health and safety of countries around the world.

Booz Allen serves the public sector—government agencies, institutions, and infrastructure organizations worldwide—providing a broad range of management consulting, engineering, information technology, and systems development/integration services. With more than 50 years serving the public sector, Booz Allen is ranked a premier healthcare consultant to the US federal government, working with most health-related agencies in the US and with governments across the globe. Booz Allen provides a full range of strategy, technology, analytic, transformational, and programmatic expertise to optimize health operations, systems and architecture; enhance readiness; and build partnerships across all sectors of the health market.

Working Across the

Industry to Find

Solutions and Drive

Strategy Booz Allen’s unique position of working across government and commercial healthcare segments provides a differentiated perspective on the industry as a whole. Our insights and thought leadership, drawn from decades of collaboration with public sector health agencies, help to inform governments on mission critical issues and to find innovative solutions to the public health challenges facing us worldwide.

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Given the tremendous resourcing requirements associated with today’s health facilities, owners are leveraging their “bricks and mortar” investment to achieve multiple goals focusing on optimization and transformation

Optimization Objectives

– Support effective and efficient world-class healthcare delivery

– Deliver right sized services for the right market

– Reduce costs of delivering care and improve quality of care

Facility Transformation Requirements

– Replace aging facilities and infrastructure

– Incorporate advances in medical technologies and IM/IT

– Create sustainable facilities

– Adopt new clinical practice patterns and standards of care

– Enhance access to the full continuum of healthcare

– Create medical readiness and disaster response systems

– Incorporate evidence based design principles promoting patient centered care

– Address wounded, ill and injured care

Health Facilities Transformation

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Booz Allen’s ‘Health Facilities Transformation’ is a holistic approach across the life cycle and incorporates capabilities for innovative strategy, technology, analytics, and operations solutions to optimize the ‘bricks and mortar’

Through the Health Facilities Transformation service offering, Booz Allen offers an integrated, full spectrum of health consulting capabilities to support the client

Our experience from major transformation projects recognizes that life cycle activities are not stove piped but interdependent and fluid that require dynamic solutions

Booz Allen’s suite of service offerings is a ‘force multiplier’ and scalable to the specific needs of the client and provides an advantage for an organization to apply any part or whole solution package across the life cycle

We are able to provide the right service at the right time and employ an integrated, phased program managed by a single team with a single objective ‘project success’.

What makes us different? Our approach is not just about ‘bricks and mortar’ – it binds the people, process and technology that together result in facilities that optimize and deliver world-class health care delivery

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Life Cycle Detail

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The Plan Phase typically involves

assessing the client’s current position and

constructing a roadmap to reach organizational

objectives.

The Acquire Phase begins once the

decision is made to start a major project.

Client services are organized by the following steps.

Strategy:1. Acquisition Options Analysis: Buy,

Lease, Build2. Analyze Financing Options Per

Acquisition Option3. Project Plan Development

Approvals:1. Determine Certificate of Need

Applicability/Strategy2. DD 1391 Development3. MILCON Program/Process

Assistance/Building Permits Program Advocacy:

1. Project Justifications2. Support Agency Approval Processes3. Support PPBE, BES, etc. Processes

Funding:1. Execute Selected Funding Strategy2. Secure Funding

Acquisition Support:1. Procurement Strategy & Planning2. Bid Evaluation & Qualification

Strategic Analysis:1. Project Organization2. Mission and Vision3. Goal Setting and Prioritization4. Special Population Studies5. Clinical Service Line Assessments6. Centers of Excellence Identification7. Scenario-based Modeling8. Business Planning/Business Case

Developments9. Business Process Redesign

Requirements10. Human Capital Planning11. Corporate Cultural Integration

Market Forecast:1. Service Area Cultural Analyses2. Competitor Analysis3. Gap Analysis4. Market Utilization Forecasting5. Enrollment/Market Share Projections6. Facility Demand Volumes7. Bed and Services Capacity Planning8. Provider/Staffing Productivity

Modeling

Project Programming:1. Functional Assessment2. Functional Issues Analysis3. Map Inter-departmental Workflow

Patterns4. Resolve Functional Priorities5. Functional level Master Space

Program6. Determine Development Strategies

Master Planning:1. Site and Facility Asset Evaluation2. Installation & Campus

Comprehensive Planning3. Area/Regional Development Plans4. Land Use Planning Strategies/Zoning

Approvals5. Transportation & Traffic Planning6. Site Selection7. Develop Selection Criteria8. Conduct Planning Charettes9. Finalize Development Options into

Conceptual Plan10. Cost Estimating/Modeling11. Economic Analysis

Life Cycle Phase Overview

Plan

Acquire

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Project Controls:1. Integrated Master Scheduling &

Monitoring 2. Budget Control3. Communications Plan 4. Records Management5. Issues Resolution Process6. Quality Assurance Plan7. Change Order Management Plan8. Risk Management Plan9. Project Control Execution During

construction

Commissioning:1. Facility Commissioning Plan2. Customized Building operation

Planning3. Field Inspections4. Facility Performance Analysis5. Facility Operations Plans/Training6. Track Energy Usage7. Trend Key System Parameters8. Automated Fault Detection &

Diagnostics9. Manage All Close Out Documents

(Drawings & O/M)10. Post Occupancy Evaluations 11. Lessons Learned Documentation

Space/Equipment Planning:1. Review and Modify Master Plan2. Blocking and Stacking Diagrams3. Restructure Spaces4. Swing Space Recommendations and

Layout5. Update Workload/Workflow

Projections6. Set Space Standards7. Space and Equipment Planning8. Data/Communications Design

Strategy9. FF&E Planning (Medical/Non-

Medical/IT/Furniture)10. FF&E Analysis/Procurement

Assistance Environmental/Energy:

1. Environmental Impact Evaluations (State and Local)

2. Environmental Management Plan3. Energy Audits

4. Technology Alternatives5. Energy Management Plan6. Regulatory & Permitting Audits

Design Management:1. Design Reviews2. Evidence Based Design & Facility

Benchmarking3. Constructability & Technical

Reviews4. Design Charettes and Mock Ups5. Cost Estimating/Modeling6. Regulatory Compliance Review

(State/Local/CMS/JC)7. Quality Assurance8. Business Process Standardization9. Geographic Information Systems

(GIS)10. Audio/Video Equipment Design11. Concept, Schematic Design

Development

Life Cycle Phase Overview

The Design Phase requires staff with a

balanced knowledge of operational

requirements and design solutions.

The Construct Phase includes these services centered around active

owner representation for construction

management oversight.

Design

Construct

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Management:1. Evaluate & Recommend Facility Management Strategies/Tools2. Define Process to Activate Selected Asset Management System3. Environmental and Compliance Audits4. Life Cycle Studies/Analyses5. Energy Utilization Studies6. Service Contracts/Evaluation/Management Plan7. Develop Space Change Management System8. Implement Preventive Maintenance Plan9. O&M Budget Planning10. Business Process Operational Assessments

Outfitting Plan Services:1. FF&E Installation/Testing/Validation/Certification Oversight2. Systems and Equipment Training Plan3. Turnover: O&M Manuals, Warranties, Maintenance Schedules, Building

Keys Transition Planning Services:

1. Healthcare Process Development2. Staff Training Program/Day in the Life Exercises3. Building Occupancy Planning4. Relocation Scenario Development5. Patient Movement Plan and Sequencing6. Failures, Effects, Modes Analysis (FEMA)7. Develop and Execute Occupancy Plan

Life Cycle Phase Overview

The Transition Phase requires detailed

planning for numerous scenarios so that the

client staff is well prepared for relocation.

The Operate Phase requires both an

operational and clinical knowledge base.

Transition (Outfit & Activate)

Operate

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ARE WE READY TO BEGIN TRANSITION PLANNING?

Human Capital Planning – Workforce Maps – Project Schedules

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Client Challenge: How do we consolidate and display workforce datasets in an intuitive manner that supports qualitative analysis?

Solution: A visualization and decision support system that translates HR data from a multitude of data sources into a customizable Workforce Map visualization

Benefits: Display workforce at any tier in the organizational hierarchy (office, division, team, individual) or function (skill set, topic area) Flags risks and promotes identification of workforce patterns and evolution Play out “what-if” scenarios

Previous Clients: VA FBI DIAJTF CapMed

Sample Workforce Maps

Sample Integrated Project Schedules

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IS THE BUILDING READY FOR STAFF?

Transition Trainings – Inpatient Movement Flow

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Client Challenge: How do we prepare and train staff for patient care in a functional and effective manner?

Solution: Transition training activities that simulate actual real-life activation scenarios, plus provide rehearsals of activation processes

Benefits: Provides staff opportunity to succeed in a simulated environment with activation and stand-up activities Flags risks and promotes identification of potential process improvement needs Play out “what-if” scenarios

Previous Clients:JTF CapMed

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ARE SUPPORT AND CONTRACT SERVICES ABLE TO SUSTAIN

CLINICAL OPERATIONS? CLINICAL OPERATIONS?

Supply Chain Maturity – Cross Functional Integration

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Client Challenge: How can you develop a world class supply chain that enables cost efficient clinical performance and customer satisfaction?

Solution: A supply chain maturity assessment compares performance and capability to objective standards across a several key dimensions. Gaps in performance are identified and closed through custom solutions.

Benefits: Identifies improvement

opportunities based on a holistic understanding of the supply chain

Evaluates supply chain performance from multiple points of view including other departments and end users

Provides a roadmap for execution

Previous Clients: Veterans Health Administration

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IS THE STAFF READY TO PROVIDE SERVICES?

Day in the Life Exercises – Immersive Learning / Serious Games

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Train staff via immersive serious games

Client Challenge: How do we provide staff within the VA an overview of new facilities and procedures in an engaging way to ensure a smooth transition?

Solution: A 2.5D virtual exploratory environment that with 3D graphics and animations, video vignettes, supporting mini-games and branching storylines that explores a day in the life of a typical employee

Benefits: SCORM-compliant LMS integration Reinforces classroom learning and fosters post-game analysis and discussion Increases content retention Leverages student competition to maximize retention

Previous Clients: DIA Army

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IS THE CAMPUS READY TO OPEN?

Transportation & Traffic Planning – Microsimulation of Traffic

Flow

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Client Challenge: How do we improve the existing conditions (eliminating queues, changing operations or facility layout)? What improvement does the proposed alternative provide?

Solution: A detailed, agent-based modeling approach to evaluate the system performance with input and output graphical user interfaces for quick what-if analysis.

Benefits: Capture every vehicle movement and accurately depict the vehicular interactions Identify bottleneck areas, test alternatives for improvements Provide detailed output results (utilizations, queues, wait times, level of service)

Previous Clients: Port Authority of New York and New Jersey (Port Authority Bus Terminal) Brookfield Properties (Japan Air Self Defense Force Relocation Traffic Study for Yokota Air Base)

Quantify the current operating efficiency and explore alternatives to increase capacity

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IS THE CAMPUS READY TO OPEN?

Facility Demand Volumes – Pedestrian Flow Analysis

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Quantify the impact of increased demand and recommend design

improvementsClient Challenge: What is the impact of proposed design improvements? How do we choose the best alternative?

Solution: A hierarchical modeling approach to pedestrian analysis that provides fast what-if analyses and captures the dynamic pedestrian interactions when necessary.

Benefits: Quickly eliminate infeasible options Identify choke points, develop remediation options Demonstrate how the proposed design fulfills project objectives

Previous Clients:

The Ministry of Higher Education in the Kingdom of Saudi Arabia (Holy Mosque in Mecca) Port Authority of New York and New Jersey (Freedom Tower) Brookfield Properties (World Financial Center – NY)

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We have also developed a mobile way finding application that is is

particularly helpful for locating services in a new hospital

• Location aware events or news feeds • Link directory entries to floor plans • Way finding – Internal directions from the

entrance to a department, to the nearest elevators, etc.

• ER wait times/status if data is available • Physician directory with photos & bios • Appointment reminders • Gather Feedback from patients and family • Native iPad interface, Android version

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Additionally, Booz Allen can provide a full review of facility

transformation plans to ensure successful hospital activations

Client Challenge: How does a Hospital leadership team increase confidence in their plans for the new facility, and discover any missed steps in their transformation plans?

Solution: Booz Allen can perform a comprehensive review of all project plans, hiring schedules, and other transformation documentation to identify any potential risks.

Benefits: Validates current strategies for facility transformation to industry standards and best practicesIdentifies risk and issues with facility transformation plans, plus an improvement portfolio for future focus

Previous Clients: JTF CapMed

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For more information about Booz Allen’s HFT capabilities contact:

Arnie Bierenbaum

PRINCIPAL

Bierenbaum_Arnie@bah.com

301-838-3721

Regina Little

PRINCIPAL

Little_regina@bah.com

443-977-7375

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GFY 2010 GFY 2011 GFY 2012

SB $712,115,309 64.6% $794,741,017 64.6% $834,952,455 64.0% $741,199,626 59.3% $592,299,755 63.7%

LB $390,665,101 35.4% $435,084,652 35.4% $470,058,333 36.0% $508,629,910 40.7% $338,183,217 36.3%

Total $1,102,780,410 100.0% $1,229,825,669 100.0% $1,305,010,788 100.0% $1,249,829,536 100.0% $930,482,972 100.0%

SDB $136,079,758 12.3% $144,519,147 11.8% $155,228,893 11.9% $149,119,093 11.9% $118,888,893 12.8%

WOSB $130,341,830 11.8% $147,864,185 12.0% $134,636,145 10.3% $114,558,220 9.2% $108,619,196 11.7%

HBCU/MI $42,030 0.0% $101,526 0.0% $82,672 0.0% $39,888 0.0% $0 0.0%

HUBZone $25,657,699 2.3% $27,788,103 2.3% $21,041,449 1.6% $14,674,045 1.2% $11,818,126 1.3%

VOB $185,561,839 16.8% $173,184,949 14.1% $220,208,119 16.9% $209,820,127 16.8% $166,308,024 17.9%

SDVOB $92,360,097 8.4% $98,302,770 8.0% $123,660,938 9.5% $109,945,355 8.8% $97,319,221 10.5%

GFY 2014 GFY 2013

$0

$100,000,000

$200,000,000

$300,000,000

$400,000,000

$500,000,000

$600,000,000

$700,000,000

$800,000,000

$900,000,000

GFY 2010 GFY 2011 GFY 2012 GFY 2013 GFY 2014

Su

bco

ntr

acti

ng

Do

llars

Government Fiscal Year

Booz Allen's Overall Subcontracting Performance 5 Year Trend

SB

LB

SDB

WOSB

HBCU/MI

HUBZone

VOB

SDVOB

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Our clients and corporate partners have recognized our efforts to maximize opportunities for small businesses

U.S Department of Defense Office of Small Business Programs – 2010 Nunn-Perry Award for accomplishments in

the department’s Mentor-Protégé Program with National Security Agency protégé, PROTEUS Technologies, on March

10, 2010; previous winner 2008, 2005

Department of Veteran’s Affairs – “Corporate Champion Award” - for our substantial contributions to expanding

business opportunities for veterans and service-disabled veterans, also presented in June 2008 for the second

consecutive year

Vetrepreneur - recognized Booz Allen Hamilton for the ninth consecutive year as one of the “10 Best Corporations for

Veteran-owned Businesses” (2005-2014)

Department of Defense - “Prime Subcontracting Award” – for subcontracting excellence with Service-disabled veteran-

owned small businesses for the second consecutive year, 2008

Morehouse College recognized Booz Allen with the “2010 Corporate Trailblazer Award” in recognition of the firm’s

successfully utilization of HBCU institutions as strategic partners. The award was presented on February 26, 2010.

The National Veteran Small Business Coalition (NVSBC), recognized Booz Allen Hamilton’s subcontracting

performance with Veteran-Owned Small Businesses and Service-Disabled Veterans Owned Small Businesses by

awarding their Champions of Veterans Enterprise Award to the firm for three consecutive years (2012-2014)

Booz Allen Small Business Awards

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Booz Allen constantly seeks out businesses to supplement in-house professional, technical, and support capabilities

To identify and explore teaming opportunities, Booz Allen reviews procurements and

considers:

– Government contracting requirements

– Booz Allen’s capabilities

– Small business goals

– Small business capabilities and client knowledge

– Prime or Subcontracting Role

This approach produces specific small business opportunities tailored to each

procurement

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Booz Allen strives to identify companies with “best-in-class” skills and management capabilities

Booz Allen’s teammates typically possess the following characteristics:

– A well defined business strategy and complementary corporate capabilities

– An understanding of the government market with expertise or recognition within a specific client organization

– The potential for a long-term, reciprocal relationship

– Compatible business ethics and philosophy

– Financial stability and viability

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A few things to consider when marketing your firm

Tailor the presentation to the audience—one

size does not fit all

Low hanging fruit mentality does not

resonate

Arm your employees with company

knowledge

Know your target client

Leverage and reveal relationships

Don’t accept anything less than a name

Lead with technical capability, not socio-

economic category

Don’t take your credentials for granted

Be aware of budget trends—follow the

money trail

Identify and seek out stakeholders—decision

makers

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Register your company….

http://doingbusiness.bah.com

After submitting your registration, please let us know that you’ve done so.

Schedule a call with our office to discuss and review your profile to make

recommendations of POCs to contact

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Booz Allen has mentored 41 total firms with 6 of those agreements currently active

Past Mentoring Activity

– The Firm has 33 past agreements which included DISA (17), DHS (2), MDA (1), Navy (1), Air Force (1), Army (1), Treasury (6), Energy (1), NSA (1), EPA (1), DCMA (1)

– Three agreements have been honored with a DoD Nunn-Perry award, Artech Information Systems (DISA 2005), USfalcon, Inc., (DISA 2008), Proteus Technologies (NSA 2010)

Current Mentoring Activity

– The Firm has 9 active agreements which included DHS (1), DIA (1), DCMA (1), Navy (1) NGA (1) GSA (1) FAA (1) and SBA (2)

– The Navy, DIA and NGA agreements are reimbursable with all the rest being credit agreements

Booz Allen Mentor-Protégé Program Participation Background

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Booz Allen provides valuable assistance to each protégé based on their individual needs

Enhance technical and business capabilities of our protégé firms by helping them develop their business

skills and infrastructure, transferring technology, integrating them into Booz Allen’s business and marketing

activities, and expanding their resources

Enhance technical and business capabilities of our protégé firms by helping them develop their business

skills and infrastructure, transferring technology, integrating them into Booz Allen’s business and marketing

activities, and expanding their resources

Expand business development and subcontracting opportunities by encouraging subcontracting with our

protégés across all business segments of Booz Allen, enhancing the personnel and resource capabilities of

the protégés. This expands our protégé’s breadth of expertise and experience in order to increase

competition in the technology market

Develop productive, long-term strategic relationships by developing and enhancing capabilities of our

protégés so that together we may provide high-quality support to mentor-protégé team clients

Establish mutually beneficial teaming arrangements by opening up new opportunities for our protégés and

helping Booz Allen gain access to new markets

Assistance is based on protégé needs and the budget established during agreement formation

Success is measured by protégé growth and delivery of planned assistance

Booz Allen’s Strategy as a Mentor in the Mentor-Protégé Program

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Booz Allen’s SB initiatives provide innovative ways to team with and support small businesses

SB

Databases

Created and manage expansive databases of small

business partners to ensure we work with the most

qualified SBs to support the government’s prime and

subcontracting goals

Created education/training materials for PMs

(teaming strategies, working with SB, etc.) to enhance

our teaming processes

Manage a robust MPP to build strategic SB

relationships with our valued SB partners

Initiated an internal communications campaign with

firm leadership and staff to build awareness and

promote the importance of teaming with SBs both as

prime and subcontractors

Maintain relationships with SB community through

outreach events

Mentor-

Protégé

Program

Outreach SB

Advocacy

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For more information about Small Business opportunity contact:

Brittany Lovejoy

ASSOCIATE

Business Development

Lovejoy_Brittany@bah.com

540-446-9273

Paris Crews

MANAGER

Small Business Strategy Group

Business Development COE

SmallBusinessStrategyGroup@bah.com

Veterans Affairs Account Booz Allen Small Business Office