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Corporate Responsibility Report 2008
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Business in the Community Ireland CR Report 2008 - 1
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List of Contents
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Business in the Community Ireland CR Report 2008 - 2
VIDEO LINK
Welcome
Welcome to 2008s Corporate Responsibility (CR) report fromBusiness in the Community Ireland.
Business in the Community Ireland has been communicating to all who will l isten that
Corporate Responsibility (CR) is about long term sustainability. When the organisation
started, most companies assumed that CR was about their charitable giving or their
ad hoc community programmes. This has changed over the last ve years in that most
companies now recognise that it is about how a company makes its money.
During this period when companies are looking for a solid base in these uncertain times,
one thing is certain and that is that an essential element of the creation of long term
competitiveness and prot are responsible and sustainable practices, not short term
proteering.
Business in the Community Ireland now has a network of Irelands leading companies
dedicated to improving their impact on society. Along with member companies we have
hundreds of companies involved in our social inclusion programmes. The impacts of
these programmes are signicant in getting marginalised people back to work. This work
will be much more difcult during 2009 and we look to all our companies to continue to
support these essential programmes. We are also p leased to report that our educational
programme continues to set standards.
This report communicates our work and our values and I welcome your comments on the
information provided.
On behalf of the Board, I thank Tina Roche and her entire team for their performance in
again developing and expanding our group of member companies and social inclusion
programmes during the past year. Their passion, professionalism and participation in the
services and programmes they run and the advice they provide is truly exceptional.
I would also li ke to take the opportunity to thank my colleagues on the Board for their
great dedication, support and commitment to the effectiveness of both the Board and the
organisation.
Kieran McGowanChairperson
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Business in the Community Ireland CR Report 2008 - 3
Our BoardSteveCostello
Steve was appointed
Chairman of the ConsumerCouncil in January 2003.He is Chairman of the ROIGovernments National Consumer Agency andalso Chair of the Board of Stranmillis UniversityCollege. Steves career began in 1972 withMarks & Spencer, becoming Chief Executive forIreland and he retired in 2001. Steve Costello isalso Chairman of the Steering Committee forBITCIs EPIC programme.
Harry Byrne
Harry Byrne is a retired
Director of GuinnessIreland Ltd. Subsidiaries.He retired in 1996 but hascontinued as Chairmanof the Guinness Ireland Pension SchemeTrustees. He is currently one of Irelandsrepresentatives on the EU Economic andSocial Committee. He is also Chairman ofthe Iveagh Trust, a Council Member of theEye and Ear Hospital and a Director of theFoundation for Investing in Communities.
PadraigMcManusVice chair
Padraig McManus wasappointed Chief Executiveand member of the board of ESB in July 2002.He is a board member of the Irish ManagementInstitute and a member of the ConferenceBoard. Padraig McManus is also Chairman of theSteering Committee for BITCIs Ready for Workprogramme.
BryanMohally
Bryan Mohally is currentlyManaging Director ofJanssen PharmaceuticalLtd, a subsidiary of Johnson & Johnson IncUSA. He also serves on the Board of Directorsof the Cork Cancer Research Centre, a cancerresearch partnership between UniversityCork and the Cork Hospitals.
PatrickLynchPatrick Lynch, Chairmanof Dublin City EnterpriseBoard is a former CEO ofShell Ireland and formerChairman of the state training agencyFS. He is also Chairman of the SteeringCommittee for BI TCIs Linkage programme.
BrianGeogheganBrian Geoghegan isDirector, LeaseplanIreland and MRPA Kinman.He is a member of theNational Economic & Social Council andsits on the Advisory Council of the PolicyInstitute of Trinity College, Dublin. Brian isformer Director of Economic Affairs at IBECand former Chairman of FS, the Stateemployment agency.
Cyril ForbesCyril Forbes is DeputyChairman of Jardine
Lloyd Thompson IrelandLtd and Chairman of S2SSteering Committee. Cyril
is a former Director of Dublin DocklandsDevelopment Authority, the Housing FinanceAgency and former Chairman of the CraftsCouncil of Ireland.
JohnTrethowan
John was the ExecutiveDirector of National IrishBank, having formerly alsoheld a similar position withthe Northern Bank from 2001 to 2005. Johnwas also a member of the Taoiseachs TaskForce on Active Citizenship. He is Chairmanof the Steering Committees for BITCIsPrisons Project and Mentoring Service.
MauricePratt
Maurice Pratt is theformer Chief ExecutiveOfcer of C&C Group. Heis a non-executive directorof Eircom Group plc and non-executivechairman of Bank of Scotland (Ireland)Limited. He is a past president of IBEC, acouncil member of Dublin Chamber and theIrish Management Institute, a non-executivedirector of Repak Ltd and Uniphar plc and afellow of the Marketing Institute of Ireland.
AileenOToole
Aileen OToole is theManaging Director ofAMAS and acts as astrategic adviser to privateand public organisations on their onlinechannels. She is a co-founder of The SundayBusiness Post newspaper and also foundedthe successful Ideas Campaign.She is a Director of Chambers Ireland andASH Ireland.
Jim OHaraJim OHara is vicepresident, TechnologyManufacturing Group,Intel Corporation and Intel
Ireland general manager.
In July 2008 he joined the board of Businessin the Community Ireland.
KieranMcGowanChairperson
Kieran McGowan becameChairperson of Businessin the Community Ireland in 2004. He is
Chairman of CRH plc and retired as ChiefExecutive of IDA Ireland in December1998. He also is a director of a number ofcompanies including Elan Corporation plc,Enterprise Ireland and United Drug plc.
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Maria Cronin
Maria Cronin is an IBECDirector responsiblefor MarketingCommunications andMember Relations.
This division is also responsible for thedevelopment and implementation of IBECsmarketing, membership development andweb strategies.
PauricOGrady
Pauric OGrady retiredfrom the position of MDof Johnson & JohnsonMedical - Ireland,having completed 15 years in that role. Heis actively involved as a board memberwith a number of community projects andinitiatives including Operation Smile Irelandand The Johnson & Johnson European CSRCommittee. He is currently Chairman of theSteering Committee for BITCIs SchoolsBusiness Partnership.
Board members as of 31st December 2008
MyriamCohen-Welgryn
Myriam is Vice PresidentEnvironment at Danone.She has over 20 yearsof experience in GeneralManagement and Marketing inP&G, Pepsi and Danone.
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Business in the Community Ireland CR Report 2008 - 4
Introduction
As I write this introduction I am struck by the incredible changeover the last twelve months. Looking back to last year and theevents that have occurred through the irresponsible behaviourof a tiny minority of companies both at home and abroad I amconvinced that our mission in Business in the Community Ireland ismore pertinent than ever.
There can be no further arguments about corporate responsibility, if Irish companies are
to be considered here or abroad as a potential business supplier or partner we have to
have the best practices. Just look at the preferred bidder status of the London Olympics
2012; the companies that are tendering for procurement have to produce evidence of
their responsible and sustainable business practices.
Our Corporate Responsibility report tells of our work both internally in the organisation
and externally with our members to drive change. We had set ourselves targets in 2008
most of which we have achieved and others we are still working on.
Business in the Community Irelands vision may seem old fashioned in that it asks
companies to act with integrity. We believe that its important to balance short-term decision making against long-term value, with responsible business practices
strengthening trusting relationships.
I want to thank our board for their generosity with their time and in ensuring best
practice in good governance in Business in the Community Ireland. For our size, we
have had a signicant impact that would not be possible without the partnership of
the many companies on our Social Inclusion progammes and the relationships with the
many departments in Government and its agencies. Our staff also continues to provide
inspiration, advice and leadership to our members and programme participants and
everybody acts as supportive and considerate colleagues.
I look forward to hearing from you about our report and welcome suggestions andcomments.
Tina RocheChief Executive
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Business in the Community Ireland CR Report 2008 - 5
Who we are
Business in the Community Ireland is a unique movement of companies across Ireland committed to responsible business practices. Our
purpose is to inspire, engage, support and challenge companies to continually improve the impact they have on society, specifically in the
community, environment, marketplace and workplace. Tina Roche, Chief Executive, Business in the Community Ireland
Since its inception in 2000, the mission of Business in the Community is to harness the power of Irish business
to maximise its positive impact on all its stakeholders. It is a non-profit organisation specialising in advice and
guidance to leading companies on corporate responsibility. It is also the national partner in Ireland for CSR
Europe, the co-ordinating body on corporate responsibility at a European level.
A business driven network, with major social initiatives; its membership is drawn from Irelands most
progressive companies. It has the unique expertise to train and develop capacity on corporate responsibility
within organisations; to improve their companies reputation, competitiveness and profitability through
communicating their social, environmental and community management impacts.
Business in the Community Ireland also works with hundreds of companies nationwide through its
innovative social inclusion programmes. These are:
Linkage:Employment and Training programme for former offenders
Ready for Work:Employment and Training programme for homeless people
EPIC:Employment and Training programme for people from immigrant communities
The Prisons Project:To provide prisoners with desistance focused guidance, assessments and support
The Mentoring Service:One-to-one resettlement support for prisoners before and after release
Schools Business Partnership:Aligning schools and businesses nationwideBACK TO CONTENTS
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Business in the Community Ireland CR Report 2008 - 6
Stakeholder Consultation SurveysEvents/
Networking
Reports/
FeedbackWebsite Newsletters
Press
Coverage
Training/
WorkshopsPresentations
Work
Experience/
Placements
Member Companies Potential Member
Companies
General Public Our Employees
Media Irish Business Community Government and Local
Authorities
CSR Partners Our Suppliers Academic Institutions Community and Voluntary
Organisations
Programme Participants
Our work is wide-ranging and as such we have a variety of stakeholders. A primary focus for our organisation is to ensure the interests of all stakeholders including customers, employees,
suppliers, NGOs, local communities and government are balanced. Active and relevant stakeholder engagement is a signicant component of how we do business. The table below
highlights the variety of mechanisms we employ to maintain communications with our key stakeholder groups.
Our Stakeholders
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Business in the Community Ireland CR Report 2008 - 7
We are fortunate through our work to liaise with many different organisations throughout the country and around the world. In addition to our work with corporate Ireland, we engage
with a wide range of government departments, semi-state agencies and NGOs. The following section lists many of the organisations we work with, our relationship with them and direct
links to their sites. We look forward to continuing to add to this list in the years to come.
Our Partners
Partner Relationship Website
ACCA I reland We are a member of the judg ing panel of the ACCA Ireland Sustainab ili ty
Reporting Awards
www.ireland.accaglobal.com
An Taisce We work with An Taisce to del iver environmental projects wi th communi ties
and business
www.antaisce.ie
Area Partnerships Tra in ing and Employment Ofcers and Area Partnerships work together on
existing and new initiatives
www.planet.ie
Ashoka Ireland We support the development of the Irish Ashoka network on social
entrepreneurship
www.ashoka.ie
Boardmatch We work with them to improve the governance of not for prot boards through
greater business representation
www.boardmatch.ie
British Embassy in Ireland We collaborated in an information session/seminar on corporate responsibility
and overseas development
www.britishembassyinireland.fco.gov.uk
Business in the Community Northern Ireland Our sister organisation in Northern Ireland www.bitcni.org.uk
Business in the Community UK Our sister organisation in the UK www.bitc.org.uk
Camara We promote the donation of old IT equipment to this volunteer organisation that
empowers communities in Africa by using technology in education.
www.camara.ie
Chambers Ireland We partner with Chambers on their Presidents awards for CSR. Chambers are
represented on our board and we s it on their CSR policy council
www.chambers.ie
Concern We collaborated in an information session/seminar on corporate respons ibi li ty
and overseas development
www.concern.net
The Community Foundation for Ireland Our sister organisation dedicated to developing philanthropy in Ireland www.communityfoundation.ie
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http://www.ireland.accaglobal.com/http://www.antaisce.ie/http://www.planet.ie/http://www.ashoka.ie/http://www.boardmatch.ie/http://www.britishembassyinireland.fco.gov.uk/http://www.bitcni.org.uk/http://www.bitc.org.uk/http://www.camara.ie/http://www.chambers.ie/http://www.concern.net/http://www.communityfoundation.ie/http://www.communityfoundation.ie/http://www.concern.net/http://www.chambers.ie/http://www.camara.ie/http://www.bitc.org.uk/http://www.bitcni.org.uk/http://www.britishembassyinireland.fco.gov.uk/http://www.boardmatch.ie/http://www.ashoka.ie/http://www.planet.ie/http://www.antaisce.ie/http://www.ireland.accaglobal.com/8/13/2019 BITC CR Report 08
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Partner Relationship Website
CSR Europe We represent Ireland at CSR Europe and participate in joint activi ties andcollaborative projects on best practice in CR in Europe
www.csreurope.org
DALC (Dublin Adult Learning Centre) Supports our Dublin-based clients with literacy development www.dalc.ie
Department of Community, Rural & Gaeltacht Affairs Supports our Capacity Building Programme for the community and voluntary sector www.pobail.ie
Department of Education & Science A strategic partner and funder of our Schools Business Partnership programme www.education.ie
Department of Enterprise Trade & Employment We engage with the Department on CR issues at government level www.entemp.ie
Department of Environment, Heritage & Local
Government
We work to support the Departments awareness campaigns on climate change
and biodiversity
www.environ.ie
Department of Social & Family Affairs A strategic partner in the promotion of the EPIC programme to immigrants and
have provided funding to the Ready for Work programme
www.welfare.ie
Dublin Docklands Business Forum We chair a working group of the forum which aims to build stronger links between
businesses and community groups in the Docklands area for mutual benet
Equa lity Authority We participate in European Year of Equal Opportunit ies legacy Advisory
Group meetings
www.equality.ie
European Academy of Business in Society (EABIS) We are members of this academic and business network on CR www.eabis.org
FS Mainstream training for all programme participants and works in collaboration
with EPIC. Also main referral partner to them from the Irish Prison Service
and Probation
www.fas.ie
Global Partner Network (GPN) 360 We are the Irish member of this global collaborative platform on CR www.csr360gpn.org
Great Place to Work Institute We partner with Great Place to Work on a number of joint initiatives www.greatplacetowork.ie
Homeless Agency The lead agency for homelessness in Dublin and a key member of the Ready forWork Steering Committee
www.homelessagency.ie
HSE (Health Service Executive) Across all programmes the HSE support the work of the Training and Employment
Ofcers
www.hse.ie
IBEC We work with IBEC on our employment programmes and IBEC are represented on
our board. We sit on the IBEC Sustainable Enterprise Group
www.ibec.ie
Immigrant Council of Ireland We are part of an advisory group for their Mentoring Programme www.immigrantcouncil.ie
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Our Partners continued
http://www.csreurope.org/http://www.dalc.ie/http://www.pobail.ie/http://www.education.ie/http://www.entemp.ie/http://www.environ.ie/http://www.welfare.ie/http://www.equality.ie/http://www.eabis.org/http://www.fas.ie/http://www.csr360gpn.org/http://www.greatplacetowork.ie/http://www.homelessagency.ie/http://www.hse.ie/http://www.ibec.ie/http://www.immigrantcouncil.ie/http://www.immigrantcouncil.ie/http://www.ibec.ie/http://www.hse.ie/http://www.homelessagency.ie/http://www.greatplacetowork.ie/http://www.csr360gpn.org/http://www.fas.ie/http://www.eabis.org/http://www.equality.ie/http://www.welfare.ie/http://www.environ.ie/http://www.entemp.ie/http://www.education.ie/http://www.pobail.ie/http://www.dalc.ie/http://www.csreurope.org/8/13/2019 BITC CR Report 08
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Partner Relationship Website
INOU (Irish National Organisation of the Unemployed) Supports the work of the Ready for Work programme www.inou.ie
Irish Banking Federation We work with them on promoting their climate change and nance working group www.ibf.ie
Irish Pharmaceutical Healthcare Association (IPHA) We supported the development of their rst industry-wide CSR report in 2008 www.ipha.ie
Irish Prison Service We work closely with the Regimes Directorate on an employment prisons project as
well as The Mentoring Service for prisoners both before and after release
www.irishprisons.ie
MABS (Money Advice and Budgeting Service) Working with the Training and Employment Ofcers in the prisons www.mabs.ie
NALA (National Adult Literacy Agency) Supports the work of the Training and Employment Ofcers across all
programmes
www.nala.ie
Nat ional Deve lopment Plan A funder of our social inclusion programmes www.ndp.ie
NSAI (The National Standards Authority of Ireland) We are members of the NSAI ISO 26000 Expert Group www.nsai.ieNurture Development We partnered with Nurture Development to develop the rst rst FETAC approved
CR executive education course in Ireland
www.nurturedevelopment.ie
Ofce of the Minister for Integration Funder of the EPIC programme www.justice.ie
Probation Service Our funding and referral source for the L inkage Programme www.probation.ie
RAPID Programme A key partner in supporting the Linkage Moving-On Programme www.pobal.ie
School Completion Programme The Department of Education & Science programme that The Schools Business
Partnership adds value to
www.education.ie
Smal l Firms Association We work with SFA on our employment programmes www.sfa.ie
Social Entrepreneurs Ireland (SEI) We engage with SEI on volunteerism and social entrepreneurship www.socialentrepreneurs.ie
SPIRASI Our main operational partner with the EPIC programme www.spirasi.ie
The Wheel We are members of the Wheel and work together on common goals such as
building the capacity of the community and voluntary sector
www.wheel.ie
VEC Support all our programmes in the community and in the prisons www.ivea.ie
Volunteer Centres Ireland (VCI) We partner with VCI on a number of joint initiatives www.volunteer.ie
Volunteering Ireland We link with VI in order to network with the community and voluntary sector www.volunteeringireland.com
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Our Partners continued
http://www.inou.ie/http://www.ibf.ie/http://www.ipha.ie/http://www.irishprisons.ie/http://www.mabs.ie/http://www.nala.ie/http://www.ndp.ie/http://www.nsai.ie/http://www.nurturedevelopment.ie/http://www.justice.ie/http://www.probation.ie/http://www.pobal.ie/http://www.education.ie/http://www.sfa.ie/http://www.socialentrepreneurs.ie/http://www.spirasi.ie/http://www.wheel.ie/http://www.ivea.ie/http://www.volunteer.ie/http://www.volunteeringireland.com/http://www.volunteeringireland.com/http://www.volunteer.ie/http://www.ivea.ie/http://www.wheel.ie/http://www.spirasi.ie/http://www.socialentrepreneurs.ie/http://www.sfa.ie/http://www.education.ie/http://www.pobal.ie/http://www.probation.ie/http://www.justice.ie/http://www.nurturedevelopment.ie/http://www.nsai.ie/http://www.ndp.ie/http://www.nala.ie/http://www.mabs.ie/http://www.irishprisons.ie/http://www.ipha.ie/http://www.ibf.ie/http://www.inou.ie/8/13/2019 BITC CR Report 08
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Business in the Community Ireland CR Report 2008 - 10
OUR SOCIAL INCLUSION
PROGRAMMESIn addition to the work we do with large Irish companies on corporate responsibility, we also, through our social inclusion
programmes, work with hundreds of companies nationwide to make an impact on key issues facing our society . Our
programmes offer an ideal way for many companies to get involved in socially responsible initiatives.
The two issues that we have focused on over the last seven years are 1) Employment for people who are marginalised in our society
and 2) Education with a particular focus on supporting students to stay in school until they complete their Leaving Certificate.
OUR EMPLOYMENT PROGRAMMES
THE LINKAGE PROGRAMME
READY FOR WORK
EPIC
THE PRISONS PROJECT
THE MENTORING SERVICE-this is a new programme launched in 2009 so our CR Report next year will report on its impacts.
OUR EDUCATION PROGRAMME
THE SCHOOLS BUSINESS PARTNERSHIPBACK TO CONTENTS
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Business in the Community Ireland CR Report 2008 - 11
The Linkage Programme - Impacts
Below is a summary of the number of people who participated in the programme and entered into employment, training or education.
2007 2008
Full-Time Employment 234 279
Part-Time Employment 62 84
CE Scheme 37 134
Training 232 297
Full-Time Education 79 136
Part-Time Education 34 87
The Linkage Programme is a guidance and placement service for ex-offenders. It aims to assistthis group to access appropriate training, education and ultimately employment. Placing someone into
employment is considered one of the best mechanisms for reducing recidivism. In addition to this, the work
of the Linkage Programme has been found to have far reaching positive implications, not just for the client
but also for his or her family, peer group and for the wider community as a whole. Funded by the Probation
Service, the Linkage programme is now part of the response to the National Anti-Poverty Strategy.
In the Linkage Programme, we work with a number of organisations such as: Area Partnerships , Department of Justice, Equality & Law Reform, Department of Social& Family Affairs, FS, HSE, IBEC, Irish Prison Service, Local Authorities, Money Advice and Budgeting
Service, NDP, Probation Service, Rapid Programmes, Small Firms Association and VEC.
Employment Programmes
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Without a doubt getting people back to work is one of the most impactful ways in helping them feel they are part of, and contributing toour society so our employment programmes are powerful tools for making this a reality. This section is a report of the 2008 impacts:
CLICK ON THE VIDEO LINK TO HEARABOUT THE LINKAGE PROGRAMME
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The Prisons Project - ImpactsBelow is a summary of the number of people who participated in the programme and entered into employment, training or education.
2007 - 2008
Total number of referrals 508
Pre Release Referrals 261
Post-release Referrals 247
Engaged 408
Education 43
Training 69
Employment 52
Other 24
Total Placements 188
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The Prisons Projectprovide prisoners with desistance focused guidance,assessments, support and placements. In 2006 BITCI applied for and was awarded the
contract under Dormant Accounts Funding to engage two full-time TEOs for a period ofup to 72 weeks in the Mountjoy and Midlands Prison complexes. The Prisons Pilot Project
went operational in August of 2007, and quickly achieved maximum caseloads and
thereafter continuous high referrals to the project. In response to such demand, the p ilot
was extended to include one extra TEO serving St. Patricks Institution and the Training
Unit in March of 2008. The project is now funded directly by the Irish Prison Service.
In the Prisons Project, we work with a number of organisations such as: Department of Justice, Equality and Law Reform, Department of Social & Family Affairs,
FS, Irish Prisons Regimes Directorate, Local Employment Service Networks, Prison staffand services, Probation Service, VEC and colleagues throughout the Linkage Programme.
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Ready for Work Programme - ImpactsBelow is a summary of the number of people who participated in the programme and entered into employment,
training or education.
2007 2008
Total Persons Registered 59 76
Started RFW Training 39 38
Completed RFW Training 34 35
Began Work Placement 34 35Completed Work Placement 24 28
Into Further Training/Education 3 3
Started Employment 16 14
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Ready for Work supports people who have been homeless and are ready to go back into work, trainingand education. Through this unique and innovative programme, companies offer participants work experience
placements for three weeks. Employees from participating companies also volunteer to provide pre-employmenttraining including mock interview skills and CV preparation. A business led Steering Committee monitors
programme development and encourages other companies to get involved. In 2008 funding was received from
Anglo Irish Bank, and the Department of Social and Family Affairs also contributed to the programme which
facilitated the completion of an external evaluation.
In the Ready for Work programme, we work with a number of organisations such as:Homeless service providers e.g: Dublin City Council, Dublin Simon, Eve Holdings, Focus Ireland, Homeless Agency,
HSE, Peter McVerry Trust , Respond , Salvation Army, Sophia Housing and Vincentian Housing Partnership.
We also link with other training and employment services such as:Citizens Information Service, City of Dublin VEC, DALC, FS, IBEC and INOU.
Ready for Work participants receive their
certicates at Action Day, November 2008
CLICK ON THE VIDEO LINK TO HEAR ABOUTTHE READY FOR WORK PROGRAMME
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Ready for Work Placement ProvidersIn 2008, the following companies provided placements for Ready for Work candidates
Marks & Spencer Brown Thomas KPMG
Anglo Irish Bank Arnotts Hickeys Pharmacies
Momentum McDonalds Speedpak
Sunower Recycling PEI Dundrum Town Centre
Other Business SupportersBetween 2002 - 2008, the following companies have supported the Ready for Work programme
Achievers IBM Richmond Motors
Bank Of Ireland Irish Express Cargo Robert Walters
Beacon Coaching Consultancy Irish Jobs.ie Sigmar
Bespoke Gardens Jurys Doyle Hotels Small Firms Association
Business in the Community Ireland Kennedy PR Sodexo
Campbell Bewley Group Manpower Tesco Ireland
Cherry Orchard Equine & Training Centre Newbridge Silverware Waterford Crystal
Chubb Ireland OHM Group/Irish Lift Trucks Westin Hotel
Dublin Airport Authority PricewaterhouseCoopers Woodies DIY
IBEC Radisson SAS
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Business in the Community Ireland CR Report 2008 - 15
EPIC supports people from immigrant communities to nd employment and/or further
education and training. It started out as a pilot programme in October 2006 and was
primarily targeted at Parents of Irish Born Children from non-EU countries. However, in2008, the programme was expanded to include all legally resident adults with status to
work in Ireland. The programme is funded by the Ofce of the Minister for Integration.
It is managed by Business in the Community Ireland in association with Spirasi. A major
development in 2008 was the partnership with B ITCI member companies, BT and CPL.
In the EPIC programme, we also work with a number of organisations such as:
Department of Social & Family Affairs, FS, Local Employment Service Network, Refugee
Information Service and VEC.
EPIC Programme Impacts
Below is a summary of the number of people who participated in the programme and entered into employment,training or education.
2007 2008
Employment 102 116
Training 43 52
Working with Training & Employment Ofcer 49 37
Discontinued 5 34
Total 199 239
Other SupportersThe following organisations have supported the EPIC programme by providing presentations to clients:
Access Ireland , Cairde, Canal Communities Partnership, Citizens Information Service Bluebell and Dublin 8, Enterprise Action,
Focus Ireland, Inner City Employment Centre, Institute for Minority Entrepreneurship, Money Advice and Budgeting Service and Threshold.
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CLICK ON THE VIDEO LINK TO HEARABOUT THE EPIC PROGRAMME
Pictured at an EPIC event in May 2008 were Peter Morris,Director of Consumer North and Corporate Services, BT,Tina Roche, CEO BITCI, Minister for Integration, ConorLenihan and Ann Heraty, Chief Executive CPL.
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Education is the passport to life and it is this message that hundreds of business volunteers convey to Irelandsyoung people through our education programme. This section is a report of the 2008 impacts:
Education Programme
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Minister for Education and Science, Batt O Keefe T.D pictured with Kellie O Grady, Presentation SS,
Warrenmount, Dublin 8 and Michael Kelliher from Killarney CC, Co. Kerry at the launch of the Schools Business
Partnership Annual Report in September 2008.
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The Schools Business Partnership - Impacts
2007 2008
Number of Schools matched with a local business 129 148
Number of Students involved in the Skills @ Work Programme 2007/2008 2562 2615
Number of students involved in the Mentor ing Programme 1 15 346
Number of Students participating in Summer Work Placements 52 33
Number of Principals participating in the Management Excellence Programme 69 63
The Schools Business Partnership (SBP) has targeted 158 schools in Irelandthat are part of the Department of Education & Science (DES) School Completion
Programme. 150 l inks have been activated between schools and businesses throughoutthe country since inception in 2001. The programme is funded by participating businesses
with matching funds provided by the DES under the National Development Plan (NDP).
The SBP operates in association with Marks & Spencer (Ireland) and is supported by
Cadbury Ireland and Cornmarket Group Financial Services.
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CLICK ON THE VIDEO LINK TOHEAR ABOUT THE SCHOOLSBUSINESS PARTNERSHIP
http://www.bitc.ie/video/Video%206%20Schools%20WMV.wmvhttp://www.bitc.ie/video/Video%206%20Schools%20WMV.wmvhttp://www.bitc.ie/video/Video%206%20Schools%20WMV.wmvhttp://www.bitc.ie/video/Video%206%20Schools%20WMV.wmv8/13/2019 BITC CR Report 08
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Company School
Abbott Laboratories Killinarden CS, Tallaght
ABS Production Wexford VS
AC Nielsen Jobstown CC, Tallaght
Activision Ireland
Publishing Ltd. St. Josephs SS, Dublin 7
Aircon Engineering Kilmuckridge VC, Wexford
Allianz Worldwide Care Mater Christi SS, Finglas
Allergan Carrowbeg College, Westport
Allianz Worldwide Care St. Dominics SS,
Ballyfermot
Allied Irish Banks Errigal College, Letterkenny
Alza (Ireland) St. Ailbes School, Tipperary
Anglo Irish Bank Presentation College SS,
Warrenmount
Anglo Irish Bank St. Vincents SS, Cork
Anglo Irish Bank St. Pauls CC, Waterford
Anglo Irish Bank Colaiste Chiarain, Croom,
Limerick
Assicurazioni Generali SpA St. Josephs SS, Navan
Assurant Services Ireland Bishopstown CS, Cork
Astellas Ireland Riversdale CC,
Blanchardstown
Astellas Ireland Killorglin CC, Kerry
Ballina Beverages Moyne College, Ballina, Mayo
Ballygowan Ltd. Desmond College,
Newcastle West, Limerick
Bank of AmericaMerrill Lynch
Ballinteer CS
Bank of Ireland St. Thomas CC, Bray
Banking 365 St . Aidans CS, Ta llaght
Baxter Healthcare Scoil Mhuire Agus Padraig,
Swinford, Mayo
Becton Dickinson Cabinteely CS
Bord Gis Nagle CC, Cork
The companies and schools actively involved with the Schools Business Partnership programme in 2008 were as follows:
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Company School
Donegal Creameries Deele College, Raphoe
Dublin Airport Authority St. Finians CC, Swords
Dulux Paints North Presentation SS,
Cork
Dunnes Stores Gorey CS, Wexford
lan Drug Technologies St. Aloysius College,
Athlone
Elavon Arklow CC
ESB Pobalscoil Rosmini,
Drumcondra
ESB St. Johns De La Salle,
Ballyfermot
ESB Tarbert Generating
Station (now Endesa)
Tarbert Comprehensive
School
GE Heal thcare Cobh CC, Cork
Georgia Pacic Coliste Eoin, FinglasGlanbia Meats (now
Rosderra Irish Meats) Oaklands CC, Edenderry
Gleneagle Hotel Killarney CC
Heiton Buckley Builders
Providers
Colaiste Mhichil CBS,
Limerick
Heiton Group Moyle Park College,
Clondalkin
Hibernian General
Insurance Mercy SS, Goldenbridge
Hibernian General
Insurance Galway CC
HJ Heinz Ardee CS, Louth
Horgans Delicatessan
Supplies
St. Fanahans CC,
Mitchelstown, Cork
Company School
Bord Gis Mount Carmel SS, Dublin 7
Bord na Mona Scoil Ruain, Thurles
Bose GP Inver College,
Carrickmacross, Monaghan
Boston Scientic Tullamore College, Offaly
Brown Thomas St. Patricks College, Cork
Bus Eireann St. Paul s CBS, Dub lin 7
BWG Foods Drimnagh Castle SS, Dub lin
Cadbury Ireland Grange CC, Donaghmede
Cadbury Ireland Deansrath CC, Dublin 22
Cahill May Roberts Pobalscoil Iosolde,
Palmerstown
Capmark Services
Ireland Ltd.Mullingar CC
Carbery Group Maria Immaculata CC,
Dunmanway, Cork
Carlow County Council Carlow VS
Cavan Crystal Hotel Breifne College, Cavan
Cisco Systems Technical Institute Ringsend
Clarion Hotel Ard Scoil Mhuire, Corbally
Coca Cola Bottlers Ireland Greenhills College, Dublin
Coillte Teoranta St. Killians CS, Bray
Coillte Teoranta Finn Valley College,
Stranorlar, Donegal
Cork 96FM Terence MacSwiney CC,
Knockaheeny
Cornmarket Group FinancialServices Ltd.
St. Davids CBS, Artane
DHL Exel Supply Chain
(now DHL Supply Chain)
Kylemore College,
Ballyfermot
Diageo Ireland James St CBS, Dublin 8
Diageo Ireland Presentation College SS,
Warrenmount
DMG Services Caritas College, Ballyfermot
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Company School
Horse Racing Ireland Curragh Post Primary,
Kildare
IBM Ireland Presentation SS, Galway
IBM Ireland Riversdale CC,
Blanchardstown
IBM Ireland St. Aidans CC, Cork
ING Wholesale Banking CBS Westland Row, Dublin 2
Inishowen Engineering Crana College, Buncrana
Institute of Technology,
Tralee
Causeway Comprehensive,
Tralee
Integra Life Services Ard Scoil Chiarain Naofa,
Clara
Integra Life Services Tullamore College
International Fund Services St. Patricks Community
College, Naas
Investec Marino College, Dublin 3
Irish Life & Permanent Patrician College, Dublin 11
IVAX PharmaceuticalsIreland (TEVA)
CBS Mount Sion, Wateford
Jacob Fruiteld Food Group Old Bawn CS, Dublin 24
Janssen Pharmaceutical Mayeld CS, Cork
John A. Wood North Monastery SS, Cork
John Sisk & Son St. Kevins College, Dublin 12
Johnson & Johnson Tallaght CS
Kostal Gmbh Abbeyfeale Abbeyfeale CC, Kerry
KPMG CBS Westland Row, Dublin 2
Lagan Cement Group
Limited
St. Fintinas Post Primary,
Eneld, Westmeath
Lake Region Manufacturing
Company New Ross VC, Waterford
Lily OBriens Chocolates St. Conleths VS, Newbridge
Limerick Institute of
Technology St. Nessans CC, Limerick
Limerick Live95 FM Presentation SS, Limerick
Company School
LM Ericsson Ireland Holy Child CS, Sallynoggin
Manpower Ireland Ltd. Margaret Aylward CC,
Dublin 9
Marks & Spencer St. Columbas College,
Stranorlar, Donegal
Marks & Spencer Larkin CC, Dublin 1
Marriott Druids Glen Hotel
& Country Club Abbey CS, Wicklow
Microsoft Ireland St. Tiernans CS, Dublin 16
Mount Wolseley Hotel and
Country Club Tullow CS, Carlow
Musgrave SVC St. Kevins CC, Dublin 22
Musgrave SVC Ursuline SS, Blackrock, Cork
National Irish Bank C.B.S Synge Street, Dublin 8
National Irish Bank Carndonagh CS, Donegal
NetCommunications Enniscorthy Vocational
School, Wexford
o2 St. Josephs CBS, Dublin 7
o2 Customer Care Salesian SS, Limerick
Ofce Depot Mercy College, Dubl in 5
Origo St. Josephs Academy,
Kildare Town
PEI Loreto College, Dublin 12
PJ Walls The Donahies CS,
Donaghmede
Procter & Gamble Rosary College, Crumlin
Roadstone Collinstown Park CC,
Clondalkin
RPS Consulting Engineers Scoil Mhuire, Buncrana,Donegal
SerCom Solutions Crescent College
Comprehensive, Limerick
Shabra Plastics Beech Hill College, Monaghan
Shannon SES Ennis CC, Clare
Shell E & P Colaiste Chomain, Rossport,
Mayo
Company School
John Sisk & Son Mercy College, Sligo
Sisk Group Health Colaiste Bride SS,
Clondalkin
SSP Air Fingal CC, Swords
State Street International Kilkenny City Technical
School
State Street International OConnells CBS, Dublin 1
Steripack Ardscoil Chiaran Naofa,
Clara, Offaly
Stone Developments Colaiste Mhuire, Johnstown,
Kilkenny
Stone Developments Carrick on Suir VS,
Tipperary
Stryker Instruments Cobh CC,Cork
Stryker Orthopaedics St. Colemans CC, Midleton,
Cork
Tara Mines Beaufort College, Navan,
MeathThe Barry Group Davis College, Mallow, Cork
The Kerryman Tralee CC
Thomas Crosbie Holdings St. Patricks College, Cork
Tower Hotel & Faithlegg
House Presentation SS, Waterford
Ulster Bank St. Laurence College,
Loughlinstown, Wicklow
United Drug St. Marks CS, Tallaght
University College Cork Deerpark CBS, Cork
Vhi St. Vincents CBS, Glasnevin
Vistakon Ireland St. Endas CS, LimerickWexford Creamery Bridgetown VC
Xerox (Europe) Ltd. OFiaich College, Dundalk
Yahoo! Ardscoil La Salle, Raheny
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Business in the Community Ireland CR Report 2008 - 20
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Businesses that supported our educational leaders by hosting and delivering seminars to
school principals in 2008 through the Management Excellence for Principals Programme
included:
RTE
IBM
Coillte Teoranta
John A Wood
Vhi
Diageo Ireland
Alza
Donegal Creameries
Pramerica
Summer Work Placements provide students with a valuable experience that benefits
each individual and each company. Those companies that provided paid placements in
2008 include:
BNP Paribas
Bank of Ireland Security Services
Abbott Laboratories
Cornmarket Group Financial Services
DHL Exel Supply Chain (Now DHL Supply Chain)
DMG Services
Dulux Paints
ESB
Heiton Group
HSBC Irish Life & Permanent
John A Wood
JP Morgan
KBC
Lily OBriens
Musgrave SVC
PEI
Roadstone
Sercom
SSP Air
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Business in the Community Ireland CR Report 2008 - 21
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Actions 2008 Achieved/Detail
The Linkage Programme in conjunction with Probation Services to embed new structure across country Yes
To increase support for clients by training TEOs in psychometric assessments Yes
Ensure Ready for Work clients are supported for next three years Ongoing-continue to seek core funding
Ensure the EPIC model is broadened and funded Ongoing
Evaluate and mainstream the Prisons Project Yes
The Schools Business Partnership to match 150 schools with businesses 148 schools matched at end December 2008
Actions 2009
Streamline the Linkage Programme and geographical areas in line with budget allocation
Continue to seek core funding for the Ready For Work programme
Apply for ESF funding for EPIC when tendering process is published.
Maintain current service provision to prisoners through the Prisons Project
Develop The Mentoring Service from start-up to operational level
The Schools Business Partnership to match the targeted 158 schools
Our Actions
Social Inclusion ProgrammesEach year in our CR Report, we outline actions for the year ahead and report back on what has been achieved.
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Business in the Community Ireland CR Report 2008 - 22
OUR CORPORATE
RESPONSIBILITY
As any non-profit organisation in Ireland, we need to ensure
that the income generated through membership donations,government funding and private donations are used efficiently
and in line with our strategic action plan and expectations of
our key stakeholders. From the people we employ and how we
train colleagues; to the standards we expect from suppliers
and the events we deliver, we always strive for excellence
based on a triple bottom line where social, economic and
environmental requirements are balanced and integrated.
In 2008 we started to see challenging signs in our income
base which we needed to be aware of in order to deliver
the same standard of excellence in our services even in
circumstances where funding is reduced. However, we will
not reduce the quality of our practices due to a more difficult
economic environment. While we are aware of our impacts
and limitations, we also need to remain true to our values and
organisational aspirations.
For us, corporate responsibility (CR) reporting is mainly about
being open and communicating on our impacts, we want toshow how we are addressing key challenges and achieving
the targets we have set for continuous improvement. The
following pages present an analysis of our operational
performance during 2008in the key areas of workplace,
marketplace, community, environment and CR management
and communications.
In this sense we aim to demonstrate how we have made
responsible business practice a key element of how we
manage this organisation and in our interactions with staff,
clients, member companies, donors, our local communities and
the environment. We believe that if we cannot practice CR we
should not be promoting such practices to other organisations.
There are many challenges ahead and obstacles that we face
in implementing CR across a small organisation with limited
resources but this is a process of continuous improvement to
which we are committed to working towards.
As stated in the introduction by our Chairperson, accountability, transparency and openness
are key values of our organisation and we strongly believe that this leads to better and more
efficient resource management and ultimately impact on the bottom line.
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Business in the Community Ireland CR Report 2008 - 23
This section details the initiatives we develop within our own workplace to ensureresponsible employee practice
OVERVIEWIn 2008 our behavior as an organisation continued to display the professionalism, commitment and vision of all our
staff. Our employees continue to integrate our Values Statement into all aspects of their employment practices and
thus provide continuous organisational development.
Our Values Statement is readily available on our internal server and displayed throughout our buildings at 30-32
Lower O Connell Street.
Our Workplace
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Our Values Statement
Employee EngagementApart from regular meetings both formal and informal, national and regional, we haveimplemented the following to further develop employee engagement:
Staff Newsletter:Our Staff Newsletter has become a valuable tool in our efforts to
improve internal staff communications. The feedback from our employees regarding the
newsletter is positive and the staff nd the newsletter informative and a great way of
getting to know about other colleagues which they would not meet on a regular basis.
Annual Staff Day:Employee engagement has grown within the organisation and this
can be seen through the involvement of our staff in our newly established Annual
Staff Day committee and our Sports and Social Club Committee. Members of both
committees have been drawn from a cross section of all employees. Our Annual Staff
Day committee coordinated the staff day in May 2008 and our Sports and Social Club
co-ordinated a very successful and enjoyable Christmas party.
We, with passion and visionary leadership, inspire and support individuals, business
and organisations to full their potential. We act wi th integrity, professionalism and
collegiality. Enjoying the challenge!
Employee VoiceAt the heart of the organisations relationship with staff is the listening and
communication that is embedded throughout the organisation.
Open door policy
Weekly/monthly meetings
Staff appraisals
Annual staff days
Yearly staff survey and feedback
Staff Newsletter
Health and Safety Committee
Sports and Social Club Committee
Excellence Through People Committee
CLICK ON THE VIDEO LINK TO HEARABOUT WORKING IN OUR ORGANISATION
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Well Being Work Life Balance:We continue to support a better work life balance for all our
employees and the feedback from our colleagues has been extremely positive.
Employee Assistance Programme:Carecall has been in operation throughout 2008.
This 24 hour counselling service provides supports to our employees and allows them the
opportunity to speak to professional counsellors should they wish to do so in condence.
New Premises:In 2008 we successfully secured affordable premises that suited ourneeds on OConnell Street. Our colleagues in the EPIC programme moved into the new
building in February 2009 thus bringing together all our Dublin based employees.
Excellence Through People New H.R. System:In 2008 we introduced our H.R. system-VIP, which is currently
being updated with employees information. This HR technology was introduced to
assist Senior management in reporting and help develop our Excellence Through
People programme.
Excellence Through People Standard:In 2008 we retained our award for Excellence
Through People (ETP) Standard of which we are very proud. This Standard award was
retained by the organisation through the continued work of our employees under the
guidance of our ETP Committee and CEO. In 2008 our ETP Committee continued to
monitor and develop our practice and procedure in line with ETP. Our aim is to achieve
the Gold Standard in Excellence Through People in the next two years.
Workplace DiversityFor a small organisation we are very proud of our diversity prole. The tables below show the various nationalities we employ, the age spectrum across the company and the varying
work patterns enjoyed by our employees.
Breakdown of Nationality 2007 2008Australian 0 1
American 2 1
Argentinean 1 1
Dutch 1 1
Indian 1 1
Irish 48 60
Nigerian 1 1
Polish 1 2
Scottish 2 1
English 2 2Russian 1 1
Total 60 72
Non Irish 20% 17%
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Business in the Community Ireland CR Report 2008 - 25
Breakdown by Gender 2007 2008
Female 45 54
Male 15 18
Total 60 72
Breakdown by Age 2007 2008Oldest Employee 76 77
Youngest Employee 23 23
Average Age 33 33
Breakdown of Work Patterns 2007 2008
Half day 1 4
One day 4 6
One & half days 2 4
Two days 6 2
Three days 5 6
Full Time 42 50
Total 60 72
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Business in the Community Ireland CR Report 2008 - 27
Kasia PilatI joined BITCI in January 2008 as Training and Employment Ofcer with
EPIC. Before joining EPIC I was working in HR and was looking to move to
non-for-prot sector. Working with BITCI has been extremely rewarding and
exciting. I have enjoyed the culture of the organisation and the opportunity
to work with wonderful people.
Kate HortonI joined in March 2005 as SBP Co-ordinator in the North East Region. I have
met so many wonderful people since my time in BITCI it gives me a great
sense of satisfaction knowing that I am making a difference. I thoroughly
enjoy what I do and hope the people I meet through my work know thatthey make a difference in my life.
Louise MurrayI have worked with the organisation since 2003. After working for several
years on cross-community projects in Belfast, I moved to Dublin to lead a
Family Resource Centre in Dublin 1 that provided support to teen parents.
Now in BITCI, my primary role is to help companies develop their Corporate
Responsibility strategy, paying particular attention to how they can build strong and durable
partnerships with community organisations that are seeking professional resources and
skills and to companies needs to enhance their workforce skills and personal development
goals. Community work is my passion. BITCI provided me with a new and creative way to
work with groups by building partnerships with business to really make a difference. Every
day is different and I meet great people along the way ....thats what I like most!
Adrienne HigginsI began with the Linkage Programme in 2002, shortly after my return from
New York where I had lived for 13 years. I had quite a bit of experience
working with offenders in New York and was thrilled when the opportunity to
continue working in this eld presented itself, particularly in an organisation
that shares the same values and principles as myself. I initially worked as a Training &
Employment Ofcer, offering a desistance focused guidance and placement service to
offenders referred to me by the Probation Service in Sligo (my native town) until taking up
the post of Assistant Manager with Linkage in 2008. I was a bit concerned that my new
position would have a negative impact on my family life, but BITCI have been wonderful in
allowing me the exibility I need to get the balance right.
Spotlight on StaffBelow we spotlight some of our staff within the organisation. Each has their own story to tell about how they came to work with us andhow their roles have evolved over time.
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Business in the Community Ireland CR Report 2008 - 28
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Our Actions
Actions 2008 Achieved/Detail
Retain and develop the Excellence Through People standard Yes
Have joint TEO meetings Yes
Develop HR Management Systems In progress-new VIP system due for rollout in 2009
Introduce a Health Benefit Scheme Yes-this was introduced in 2009
Actions 2009
Enhance our existing employee well being policy
Promote Carecall - our employee assistance programme
Set up and roll out the HR VIP system
Retain our Excellence through People Standard and aim for Gold in 2010
To continue with compliance of existing Health and Safety Legislation and any updated legislation
To explore methods for better consultation with staff
WorkplaceEach year in our CR Report, we outline actions for the year ahead and report back on what has been achieved.
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Our Community
This section details the initiatives we develop within our ownworkplace to ensure responsible employee engagement with
the community.
OVERVIEWAs an organisation which through its work directly deals with community groups and
marginalised societal groups we can continually encourage our own employees to become
involved with such groups through volunteering of their time or their skills
Volunteering PolicyDuring 2008 Business in the Community Ireland continued to operate a Volunteering
Policy, whereby any employee who has over one years service with the organisation can
avail of up to two days to volunteer their time and expertise on issues or causes they havean interest in.
In 2008, most of our staff who volunteered continued to do so freely on their own time in
the evenings or at the weekend. The uptake on our Volunteering policy was low this year
but we are hopeful that we can promote the policy further and encourage staff to take
these days.
Proling of Volunteers
Some of our staff who volunteer in their spare time have shared their experiences withother employees via the Staff Newsletter. They have provided photographs of for example
schools in parts of developing Africa that they have helped to build and photos of the
people whos lives they have changed. We will continue to encourage our staff to forward
details regarding their volunteering to the Staff Newsletter.
We are proud of our staff who have given their time and efforts back to the community in
order to make a difference. The seless nature of these employees has to be commended
and admired and we wish all of our staff the best of luck in any future volunteering work
they undertake.
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Business in the Community Ireland CR Report 2008 - 30
Our Actions
Actions 2008 Achieved/Detail
Measure the impact of our employee volunteering Yes
Profile employee volunteering in our staff newsletter Yes
Actions 2009
Continue to promote our Volunteering
Continue to profile employees who have volunteered in our staff newsletter
CommunityEach year in our CR Report, we outline actions for the year ahead and report back on what has been achieved.
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Our Marketplace
This section details how we engage with members of our
organisation, the participants of our social inclusion programmesand our suppliers.
OVERVIEW OF MEMBERSSince our inception in 2000, we have worked with a wide variety of companies and
business sectors. At the end of 2008 we have 56 full member companies. Our members
have a clear commitment to corporate responsibility and we work on a one to one basis
with the vast majority of our members providing them with advice, guidance, best practice
and collaborative research.
During 2008, we were delighted to welcome 10 new member companies to the Business
in the Community Ireland network, representing some of the countrys leading, most
progressive businesses. Our members are drawn from a wide range of sectors, reecting
the increasing importance of commitment to Corporate Responsibility and sustainability
across Irish business. Our 56 member companies represent over 300,000 employees,
and our aim is to engage with these employees in order to further embed Corporate
Responsibility in Ireland.
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CLICK ON THE VIDEO LINK TOHEAR MARGARET CLAPHAM,BUSINESS DEVELOPMENT DIRECTOR,
SODEXO TALK ABOUT MEMBERSHIPOF OUR ORGANISATION
http://www.bitc.ie/video/2009_margaret_clapham_final.wmvhttp://www.bitc.ie/video/2009_margaret_clapham_final.wmvhttp://www.bitc.ie/video/2009_margaret_clapham_final.wmvhttp://www.bitc.ie/video/2009_margaret_clapham_final.wmvhttp://www.bitc.ie/video/2009_margaret_clapham_final.wmvhttp://www.bitc.ie/video/2009_margaret_clapham_final.wmvhttp://beta.bitc.ie/video/2009_margaret_clapham_final.wmv8/13/2019 BITC CR Report 08
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Member companies
Member Companies as of 31st December 2008
Tip: Click on the individual logos to directly access members websites
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http://www.aibgroup.com/servlet/ContentServer?pagename=AIB_Group/GHPHomepagehttp://uk.sodexo.com/uken/http://www.tesco.ie/corporate_info/http://www.ulsterbank.com/group_01.asp?id=GROUP/CORPORATE_RESPONSIBILITYhttp://www.wyeth.ie/http://www.vodafone.ie/aboutus/csr/index.jsphttp://www.microsoft.com/ireland/community/default.mspxhttp://www.nationalirishbank.ie/en-ie/Pages/default.aspxhttp://www.janssen.ie/http://www.kpmg.ie/about/csr.htmhttp://www.smurfitkappa.com/http://www.savills.ie/http://www.oracle.com/global/ie/index.htmlhttp://www.o2online.ie/wps/wcm/connect/O2/About+O2/Corporate+responsibility/http://www.primark.co.uk/page.aspx?pointerid=6dc023f3fda74ef7bcf6e4c79f2d0553&culture=en-IEhttp://www.pfizer.ie/http://www.pwc.com/extweb/home.nsf/docid/EAE9E95B86648962852571770033719Bhttp://www.meteor.ie/index.htmlhttp://www.marksandspencer.com/b/42966030http://www.jnj.com/connect/about-jnj/http://www.hibernian.ie/http://www.nestle.ie/Homehttp://www.gsk.com/responsibility/index.htmhttp://www.elan.com/http://www.intel.com/ireland/about/communit/index.htmhttp://www.irishlifepermanent.ie/ipm/corporaterespnew/http://ireland.dell.com/http://www.glanbia.com/http://www.ericsson.com/ericsson/corporate_responsibility/http://www.btireland.ie/http://www.candcgroupplc.com/corp_soc_resp.asphttp://www.ccbi.ie/main.htmhttp://www.ccbi.ie/rep_ireland/roi.htmhttp://www.crh.ie/crhcorp/responsibility/http://www.danone.com/home.phphttp://www.cpl.ie/http://www.coillte.ie/http://www.bordgais.ie/corporate/index.jsp?&pID=93&nID=97http://www.bankofireland.com/http://corp.aol.co.uk/corporate-citizenship/community-relationshttp://www.angloirishbank.ie/http://www.anpost.ie/AnPosthttp://www.alcatel-lucent.com/csr/htm/en/home.htmlhttp://www.eircom.ie/cgi-bin/bvsm/bveircom/mainPage.jsphttp://www.diageo.ie/community/corporateresponsibilityhttp://www.ibm.com/ibm/environment/annual/index.shtmlhttp://www.eaglestarlife.ie/about/corp_respons.jsphttp://www.esb.ie/main/environment/index.jsphttp://www.aibgroup.com/servlet/ContentServer?pagename=AIB_Group/GHPHomepagehttp://www.shell.com/ie-en/http://www.marsh.ie/http://www.manpower.ie/http://www.independent-trustee.com/http://www.inmplc.com/http://www.deloitte.ie/http://www.dlpks.ie/http://www.carapartners.ie/http://www.accbank.ie/http://www.abbott.ie/8/13/2019 BITC CR Report 08
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Consultation with our MembersWe always advise our members to communicate with their stakeholders on the impact they
have made and to ensure that we do the same, we conduct an annual membership survey.
The survey enables us to get valuable information on what our members think of the
services we provide, the main CR issues the companies are facing and how we can
improve our services. Following on from the success of our online format in 2007, this year
we again conducted an online survey with a streamlined layout that was quick to navigate
and simple to complete.
This year, we achieved a response rate of 76% (38 out of 50 companies responded).
Some key outcomes are listed below but overall, key findings were that, for member
companies the key business areas which were of most concern to them were:
changing/challenging market conditions
staff retention/morale communicating with consumers
environmental issues were also mentioned consistently
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Outcomes of 2008 membership survey:
Members were asked to rate the overall quality of BITCIsmembership services: (Poor/Fair/Average/Good/Excellent)
62%rated these as Good31%rated these as Excellent
When asked would you recommend BITCI membershipto other companies:
87%of respondents said Yes
Overall views of BITCI
Respondents were asked to indicate their level ofagreement with a number of statements about BITCI:
BITCI provides
innovative
approaches to
meeting CR
challenges and
opportunities
BITCI is a key
partner in
developing our
CR stategy
BITCI is a
good
networking
forum
BITCI
understands the
CR Needs of my
organisation
Strongly Agree Agree Disagree Strongly Disagree
0
5
10
15
20
25
30
Stakeholder Dialogue
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Consultation with our Programme ParticipantsContinuous consultation and engagement with all our stakeholders is vital in order to
offer the most effective and impactful services we can. In addition to our consultationwith member companies, we also participate in regular consultation with our partners in
our social inclusion programmes:
The Linkage Programme- we have a close working relationship and formal meetings
with Probation Service, the Irish Prison Service and other key stakeholders.
The Prisons Project- we consult regularly with Irish Prisons Regime Directorate and
in-prison services.
The Ready for Work Programme- evaluations with our stakeholders occur after each
programme cycle in order to track progress.
The EPIC Programme- we regularly liaise with and report periodically to the Ofce of
the Minister for Integration, state agencies and our key partners.
The Schools Business Partnership- we carry out annual evaluations with our
stakeholders and regularly consult with the Department of Education & Science
through its Head of Social Inclusion Unit and its School Completion Team.
Consultation with Our Suppliers
Sustainable Procurement PolicyWhen engaging with some suppliers, we consult with them to ensure they adhere to
our sustainable procurement policy. Our objective is to, where possible, use suppliers
based on their policies relating to their staff, the environment, their customers and
their community. Value for money is also a consideration. Our Finance Staff attended aSeminar on Sustainable Procurement which was run by our Membership Services Team
during Corporate Responsibility Week 2008. This was an inspiring event which gave
practical examples of sustainable procurement in action.
Environmentally Friendly ProductsWhere possible we buy from suppliers who can provide environmentally friendly products
which use recycled or sustainable materials. For example, we purchase fair-trade tea and
coffee, recycled paper, environmentally friendly cleaning products, we lter our drinking
water and we use a green, brochure for choosing stationery. In addition we print our
reports on recycled paper, or make them available electronically. We also purchase from
local business, therefore reducing carbon footprint.
We also wish to take this opportunity to thank our suppliers who not only provided an
excellent service during the year but went out of their way to help our organisation e.g.
Enclave, Howard Builders Limited, DCOY Design, Gerry Butler, Aungier Print and many more.
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BITCI is very supportive. We can tap into BITCI knowledge / skills bank for ideas and get feedback on our CR activities. Great opportunity to networkwith other
organisations and share CR experiences
The availability of experts tosupport and adviseus on our journey to develop our CSR strategies. The networking opportunity is also extremely valuable
Providing us with the opportunity to meet with other member companies so we can understand what challenges they face- also provides us with benchmarking
information
There are excellent people employed by BITCI that are helpful and responsive- it makes dealing with them easy. BITCI offers members great opportunities to
network and get involved in some very creative and worthwhile projects.
Heres what our members have to say about us:
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Our Actions
Actions 2008 Achieved/Detail
Increase membership of the organisation Yes- 10 new members
Maintain 80%+ satisfaction ratings with members Yes- 94% rated Good or Excellent
Retain existing members No- one member did not retain membership
Continue to improve and develop our consultation with members and programme partic ipants Yes
Further communicate our sustainable procurement policy to staff and suppliers Ongoing- Our sustainable procurement policy
was reviewed and circulated to all staff. It is
now included as part of our induction process.Request relevant information from our suppliers on their policies Yes- We revised our sustainable procurement
questionnaire for suppliers.
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Actions 2009
Increase membership of the organisation
Retain 90% of our member companies
Maintain 90+% satisfaction ratings with members
For our social inclusion programmes, improve and develop our consultation with all stakeholders
Review and update our sustainable procurement policyEnsure that our procurement policy is communicated to our suppliers and implemented
MarketplaceEach year in our CR Report, we outline actions for the year ahead and report back on what has been achieved.
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Business in the Community Ireland CR Report 2008 - 36
This section details how we work to ensure that we as anorganisation have as minimal an impact as possible on ourenvironment.
OVERVIEWOur vision is to support sustainable development by being a responsible organisation
ourselves and also advising, guiding and inspiring other companies to develop, grow and
innovate through sustainable development.
We recognise that we have an impact on the environment through our business activities.
We also recognise that Climate Change is one of the greatest challenges facing mankind
today and as such we aim to reduce our own environmental footprint where we can.
Environmental PolicyOur internal Environmental Policy which was revised and updated in April 2008, will be
pursued through:
Continually managing and improving the environmental impact of our employees
and premises
Promoting the environment as an integral part of corporate responsibility business
excellence throughout all of the projects undertaken by our organisation
Our Carbon FootprintOur organisation has gone through a positive expansion and that we have grown by 14.7%
in terms of staff, we have had a corresponding 14.5% increase in our carbon footprint.
Note: CO2emissions were based on electricity usage, travel by cars, ights and trains used
for business purposes
Transport We continue to use public transport where possible
We introduced a travel allowance for cycling during the rst quarter of 2008
We are committed to minimising our usage of ights, especially within the Republic
of Ireland.
We monitored our carbon emissions as a result of our travel on a six monthly basis.
Our Environment
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2007 2008
CO2Emissions (tonnes) 67.29 77.05
Average no. of full time
equivalent employees
48.2 55.3
Impact on an individual
basis (tonnes)
1.4 1.4
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Our Actions
Actions 2008 Achieved/Detail
Revise and update our environmental policy, introduce an internal environmental action plan with
allocated responsibilities and resources and staff awareness campaign
Yes- Our environmental policy was revised
and updated in April 2008 and communicated
through the Senior Management Team.
When moving premises, take the environmental impact of the new office space into account through
looking at environmentally friendly fitting options and energy reduction fittings
Yes- Our environmental impact was considered
before entering into a lease for our new offices at
30-31 Lower OConnell Street, Dublin 1. In particular
we installed a night saver meter for electricity and
used only water based paints for painting the walls.
Explore the possibility of purchasing green energy Ongoing- We discussed the possibility of
purchasing green energy and propose to further
research this during 2009.
Actions 2009
Monitor our carbon emissions on a monthly basis and communicate to our staff on how we are progressing as compared to our targets
We recognise our responsibility to protect the environment and our Environmental Policy will be reviewed in 2009 and updated accordingly
Implement Green Energy
EnvironmentEach year in our CR Report, we outline actions for the year ahead and report back on what has been achieved.
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Business in the Community Ireland CR Report 2008 - 39
This section details how we enforce our CR ethos internally andhow we communicate CR to our stakeholders and general public
OVERVIEWWe encourage all our members to ensure they communicate what they are doing to
all their stakeholders and we ourselves are constantly striving to improve how we
communicate what we do. Here are just some of the measures we implemented in 2008
which assisted with sharing our stories.
CR GovernanceThis is a topic that receives considerable attention in Business in the Community Ireland.
Led by the Chief Executive, with total support from the Board, all the organisationspolicies and practices seek to meet the highest of standards, at all times.
Considerable effort and attention is given to embedding the best possible practices
company-wide. All policies implemented are done so in consultation with both staff and
the board. Each service, every programme, all projects undertaken and our annual series
of events continually strive to reect the values of the organisation. Each of our staff has
a part to play in making this ethos a reality.
CR ReportWe published our second CR report in June 2008. Again, the production of the CR Report
was Chief Executive led and involved a steering committee comprising staff members
from all across the organisation. Based on feedback on our inaugural report and in linewith our own environmental policies, we decided to move the report online in 2008 and
incorporated ten videos as a way of telling our stories in a more innovative and engaging
way. Many of the videos are used again in this years report as they play a fundamental
role in communicating who we are as an organisation. The report was issued via email
to over 800 contacts in business, government, semi-state and the non prot sector and
is available on our website to download. Feedback to our second CR report was excellent
and many stakeholders expressed interest in utilising videos and online formats for their
own communications as a result.
Our CR Management & Communications
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Corporate Responsibility Report 2007
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Business in the Community Ireland CR Report 2008 - 40
CR WeekThe annual CR Week is a key event in our
calendar and aims to raise awareness ofcorporate responsibility in Ireland. Our
second annual CR Week took place from Oct
3rd-9th 2008 with a themed event taking
place each day of the week. The events
during the week included:
Launch of CR Week - this event was hosted by Ulster Bank and members and invited
guests attended a debate on CR involving Dr Rosa Chun from Manchester Business
School and Gerard ONeill, Chairman of Amarch Research
Marketplace Day- a seminar on Sustainability in the Supply Chain was hosted for
members and guests by AIB
Community Day- a Seeing is Believing Tour of Limerick was hosted by O2 CEO
Danuta Gray
Workplace Day- PWC hosted an event for HR managers on Work-Life Balance which
was jointly organised with Great Place to Work
Environment Day- CR Week 2008 culminated with a CEO Forum on Climate Change
which was attended by over 80 of Irelands most senior business leaders
Overall,CR Week 2008represented a major advancement in the awareness of corporate
responsibility in Ireland. A key aim for 2009 will be to enhance the public relations around theevent in addition to exploring a joint event with our sister organisation in Northern Ireland
Inspiring ExcellenceDuring CR Week 2008, we launched the Best of Inspiring Excellence. This was a collection
of 10 videos showcasing the best examples of CR over the past ve years. Utilising videos as
a way to communicate a companys CR was of huge benet and the videos were showcased
in a number of ways including, Oracle and Intel both screening the videos internally to all
staff and Vodafone and Intels videos being displayed on various external websites.
ConferencesDuring 2008, the team at Business in the Community Ireland participated in a number
of external engagements including speaking at various conferences, specialised events
and media engagement as well as writing articles for publications. Our staff has also
participated in the judging panels of prestigious awards in areas related to Corporate
Responsibility. This area of work is important for us as it allows us to raise awareness oncorporate responsibility beyond our member companies and with the wider public.
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InspiringExcellenceBest Practice in
Corporate Responsibilityin Ireland 2008
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Business in the Community Ireland CR Report 2008 - 41
MediaIn 2008, we received over 210 press articles in the national and regional print media
as well as radio and TV coverage. Some key highlights include:
EPIC featured on RTEs Morning Ireland programme
Irish Examiner runs feature on what five BITCI member companies did for their local
charities over Christmas
Irish Times piece on the EPIC programme
Feature on the CEO Climate Change event in Irish Director Magazine
About Banking is the official Irish Banking Federation magazine and a feature piece by
Tina Roche, CEO BITCI on ethics in the banking industry was published
Women Mean Business and Tatler magazine ran profiles of Tina Roche, CEO BITCI, as
she was nominated in their annual Women of the Year awards
Irish Independent piece on BITCI work-life balance seminar during CR Week
Limerick coverage and Irish Examiner piece on BITCI Seeing is Believing Tour headed
by O2 CEO Danuta Gray.
Business Plus article on Ready for Work
Schools Business Partnership Annual Report launch covered by Irish Independent
WebsiteFollowing 2007s relaunch ofwww.bitc.ie, 2008 was a year for consolidating and
streamlining information available online. A new site is planned for 2010 to coincide with
BITCIs 10 year anniversary.
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Our Actions
Actions 2008 Achieved/Detail
Build on the concept of CR Week in 2008 Yes-more companies involved in CR Week and more
members conducted their own CR Weeks internally
Develop Inspiring Excellence by implementing a searchable case study database online and incorporating
a video element to the compilation
Yes-Five years of Inspiring Excellence showcased
through 10 videos of Best Practice example.
Database completed
Continue to develop and reinforce relationships with the media Yes
Enhance the content of the website Yes-new sections on membership and reportingadded in 2008
Actions 2009
Develop the CR Week concept and aim to engage member company employees
Launch Inspiring Excellence case study database with 2009 examples and further showcase work of members
Explore and identify speaking opportunities for BITCI staff
Improve search engine results for website and enhance content
CR Management & CommunicationsEach year in our CR Report, we outline actions for the year ahead and report back on what has been achieved.
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Business in the Community Ireland CR Report 2008 - 43
Against this backdrop of membership growth and servicedevelopment, the global economy began to show signs of
slowdown and recession, which seriously questioned the
relevance of corporate responsibility in times when businesses
have to slim their operations, downsize staff numbers and
probably go after low cost suppliers in order to manage costs,
thus sacrificing social and environmental considerations.
Our response has been clear and concrete: it is particularly
important if not essential in times like these for companies of all
sizes to consider the impact that responsible business practice
can have on its operations, from a cost management perspective,
competitive advantage and differentiation and reputation. The
current slowdown has showed that in companies where corporate
responsibility is aligned and integrated into company strategy the
cost of doing less corporate responsibility would be higher than
maintaining standards of environmental excellence or quality
working practices or delivering value for customers.
This section highlights some of the activities undertaken
by Business in the Community Ireland member companies
during 2008. A key milestone for us was the CEO Forum onClimate Change which took place on October 9th, as part
of our 2nd annual Corporate Responsibility Week, where
over 80 CEOs of Irelands largest companies gathered for
the first time in Ireland to discuss how climate change is
impacting on their operations and how business processes,
technologies and products will change in order to adapt to a
low carbon economy.
In our 2007 report, we introduced the concept of the Business
in the Community Ireland Corporate Responsibility Standard.
This is a tool to help companies achieve independent external
recognition that they have attained a minimum level of
integration of their corporate responsibility practices. The
work is under way and we hope to be able to launch this tool
later in 2009 as we embark on a pilot phase to determine its
usefulness and other key elements of the process.
We invite you to review the following pages to assess
the extent of our membership services and our member
companies leadership in responsible business practice.
2008 was a year of significant membership expansion at Business in the Community Ireland, reaching 56 core
member companies that avail of our advisory services on corporate responsibility policy and practice. Diversity
is a key element of our membership and our services, so our Membership Services Team has developed a tailor-made
approach to guide and support companies in different sectors of industry and at different levels of the corporate
responsibility journey.
OUR WORK WITH
MEMBER COMPANIES
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Business in the Community Ireland CR Report 2008 - 44
CR MANAGEMENT& COMMUNICATIONS OUR WORK WITH MEMBERS
This section details how our membership services team supports companies to
measure and communicate their corporate responsibility practices.
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Business in the Community Ireland CR Report 2008 - 45
Ten examples of best practice were selected as best in class. These were:
Pillar Company Name Case Study
Marketplace Irish Life Plain English Programme in Irish Life Retail
Marketplace Manpower Ireland Increasing the Pool of Experienced Candidates
Workplace IBM Promoting an Inclusive Workplace
Workplace Savills Ireland Developing a Graduate Excellence Programme
Community Microsoft Ireland Utilising our Expertise for Greater AccessibilityCommunity Ulster Bank Group Involving Young People in Community Activities
Community Vodafone Ireland Saving Lives through Mobile Technology
Environment Intel Ireland Biodiversity in the River Rye
Environment Oracle EMEA Changing Behaviour to Minimise Impact
CR Management & Communications BT Communicating our CR Messages Internally
Information Exchange SessionsIn order to facilitate an exchange of best practice and generate a debate on how Irish
companies communicate their corporate responsibility performance, we organised a
working session for member companies on Measuring, Repo
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