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Page 1: BbWorld 2013 - Learning Analytics: A Journey to Implementation

Learning Analytics: A Journey to ImplementationKevin O’HallaCIO

Eric Kunnen Director, Distance Learning & Instructional Technologies

David AndersonInfrastructure, Information Technologies

Paul Herdegen Data Warehouse Architect, Information Technologies

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ABOUT GRCC

• 2 Year Community College located in Grand Rapids, Michigan

• Enrollment 17,000+

• 200-300 Full Time and 600-800 Adjunct Faculty

• Main Campus (Downtown), 2 Technical Education Centers, and Regional Locations

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SESSION AGENDA

1. Analytics Needs, Strategies, and Plans

2. Implementation Experiences

3. Future Goals

4. Sample Reports

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ABOUT ANALYTICS

What is analytics?• “the use of data, statistical analysis, and explanatory and

predicative models to gain insights and act on complex issues”

- EDUCAUSE

Where is the data?• ERP Systems

(Banner, Datatel, PeopleSoft, Jenzabar, etc.)

• Other Admin Systems (CRM, one-card, parking, bookstore, food service, early alert, etc.)

• Academic Systems (LMS, library, etc.)

• Assessment (Placement testing, student/faculty evaluations, etc.)

• College Readiness Assessment (ACT, SAT, etc.)

• Peer Institution and Benchmarking Data

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LEARNING & ACADEMIC ANALYTICS

Source: Phil Long and George Siemens, “Penetrating the Fog: Analytics in Learning and Education,” EDUCAUSE Review 46, no 5 (September/October 2011)

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ANALYTICS & STUDENT SUCCESS

Thomas H. Davenport and Jeanne G. Harris, Competing on Analytics (Cambridge, MA: Harvard Business School Press, 2007

Daveport/Harris Framework:

Optimization – Align strategies, targets, actions, policies, and processes to achieve optimal outcomes (student success, academic and administrative productivity, financial sustainability). Then measure, monitor, refine, and realign….

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ANALYTICS @ GRCC

Key Areas of Strategic Importance:

• Access to Data!• Data Warehouse Initiative• Title III – College Success Program• Student Success and Completion Agenda• Early Alert, Student Risk Identification & Intervention, and

Predictive Analysis• Professional Development & Course Quality• Measure Trends with SIS Demographics• Link Outcomes to Grades• Overall ROI

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IMPLEMENTATION

Key Highlights:

• Strategic Planning

• Infrastructure Planning

• Data Warehouse Architect Hired

• Project Coordination

• Installation

• On Campus Implementation Team Training, Business Process, Validation, etc.

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FUTURE GOALS

• Dedicating Time and Campus Wide Integration Learning the meaning of data, validating the data, generating dashboards, and asking the right questions.

• Building Capacity Who can lead? Who needs what? What training is needed?

• Engaging the Culture Asking good questions, building an understanding of the value of data, and how data could be misleading. Communicating around the “big brother” notion.

• Emerging Directions Linking and using data in campus initiatives such as program review, accreditation, early alert, advising, etc.

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SAMPLE REPORTSLOGIN TRACKING

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SSAMPLE REPORTSCOURSE SIZE

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SAMPLE REPORTSTOOL USE

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SSAMPLE REPORTSGRADE CENTER (IN PERSON COURSES)

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SAMPLE REPORTSGRADE CENTER (ONLINE COURSES)

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SAMPLE REPORTSDISCUSSION BOARD USE

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SAMPLE REPORTSNBC LEARN USE

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SAMPLE REPORTSCOURSE ITEMS

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SAMPLE REPORTSFINAL SIS GRADE VS ACTIVITY

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QUESTIONS & THANK YOU!

Kevin O’HallaCIO

Eric Kunnen Director, Distance Learning & Instructional Technologies

David AndersonInfrastructure, Information Technologies

Paul Herdegen Data Warehouse Architect, Information Technologies

Send Session Feedback to: [email protected] Title: Learning Analytics: A Journey to Implementation

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