Back to Basics: Facilitating Engagement in

Modern Work Environments Terri L. Griffith

Emma NordbäckJohn E. Sawyer

Ron E. Rice

terri.es/1gabIhp

Workforce Premise

EmployeesNon-Employees

Workforce Premise

EmployeesNon-Employees

Work DesignLeadership?

Three R’s and a D

Relationships to City Labs, Social Media Privacy &

Lists…

But First, Do Non-Hierarchical

Design Features Matter?

Social Facilitation and the

Beginnings of Social Psychology

1986

“In the last chapter of our 1980 book on work redesign, we made some predictions about how work would be designed in the future—and we got it exactly wrong….

…[in the future] less concerned with the properties of specific jobs and more with ways of exploiting technological advances to help self-managing individuals and teams efficiently coordinate what they do in pursuit of collective purposes.”

Substitutes (Compliments) for Leadership

Feedback from the Work ItselfTechnology Support Workplace/Context

Knowledge to Work Independent of Supervisor

Our Quest

Are these results sound or have we missed something? If sound, I think this is a big deal.

We will have a second organization of less sophisticated employees soon.

How might we do this globally with both employees and independents? (which gets us

closer to answers for basic education)

terri.es/1gabIhp

CityWorkLife project funded by Tekes and our Universities