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AYR GO LIVE PREP
Wednesday, May 15, 2013
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Room Service
Mandatory Field in iMed
MANDATORY Room Service Appropriatenessfield in Order Manager active effectivetomorrow, May 16.
Selection must be made in order to complete adietary order entry(start assessing patients for
AYR participation level tomorrow to form habit)
Memo distributed electronically and paper copies
hospital wide
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Meal Service on Monday, May 20th
Meal service to patients will be the same as is today.No changes all until Tuesday lunch time.
As you round on patients Monday, talk to them about
the change of the meal delivery system taking placetomorrow and its benefits (ordering of meals when youwant, what you want 7-7, 7 days a week; more variety ofmeal offerings, meal prepared to order and delivered toroom within 45mins).
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Meal Service on Tuesday, May 21st
Breakfast service is the same as currently is.Conversion to Room Service is happening for lunchforward hospital wide.
EVS is placing AYR menus in all patient rooms(exception are ED, PACU, stepdown, SNU) on overbedtables and making them available Tuesday morning.
When rounding on patients Tuesday morning, nursingstaff talk about AYR and turn patients attention to the
menu they use to place Tuesday lunch and subsequentorders. Menu is bilingual and has the instructions on howto order on the middle back section.
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How to Prepare for Tuesday AYR Go Live
Ensure all patients have an up to date diet order in
iMed Assess all patients for Room Service Appropriatenessand make the selection in iMed
Goal is to have as many patients as possible AYR
Appropriate to increase patient satisfaction with servicesprovided.
Promptly update patients diet order throughout hisstay (current challenge!!!)
All iMed entries automatically cross over to NS viainterface
Same process applies for new admissionsOrient thepatient to AYR, show the menu, hrs of operation, number
to call; assess the patient and enter data in iMed
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AYR & Diabetics
Diabetic patients participate in AYR program to thefullest extent, meaning you categorize those patients asAYR Appropriate whenever possible.
After the diabetic patient places his meal order, the NSdiet operator calls the nurses station to alert staff the
patient has placed his order.
The meal is available to the patient within 45 minutes
from the time of the call placed to the nurses station.
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AYR in SNU, StepDown & PACU
Patients admitted to those units dont
participate in room service and are receiving
non select trays
IMPORTANT:
Patient in SNU, Step-down and PACU must be
categorized as Not Room Service Appropriate
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AYR in ED
ED patients are not inpatients so please
continue faxing meal orders for those patients
to NS for processing
ED meal requests need to contain patients full
name, DOB, room number & diet order
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Door Frame Magnets
How the Magnet Works
The magnet is used to identify WHEN a patient is
eating and is placed on the outside of the door frame
by NS staff upon tray delivery to room
When the soiled tray is removed from patient
room by floor staff, the magnet must be moved back
to the inside of the door jam indicating the patient
has finished his meal and there is NO tray in thepatient room.
Magnets are reusable and stay on the door frame at
all times
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Reporting Issues
Please call the manager spectra line at 4170
Do not use the AYR meal ordering line DIET
(3438) to report issues or seek assistance. TheDIET line is for meal ordering only.