How to StayPOSI+IVE
in aTOUGHWork Environment
BY: SHEEBA REHMANFACULTY: IMS OIDA
BY: SHEEBA REHMANFACULTY: IMS OIDA
Attitude:
It express an individual’s positive and negative feeling about some objects. It descries an individual’s feelings, thoughts and predisposition to act toward some object in the environment.
Components of attitudes Informational and cognitive framework Emotional and affective framework Behavioral framework
Information and cognitive components
Information and cognitive components
Affective and emotional components
Affective and emotional components
Behavioral cognition
Behavioral cognition
AttitudeAttitude
Attitude objectAttitude object
Representations of Attitude
Attitude and Opinion Attitude and Beliefs Attitude and Values
Formation of Attitude
? Direct personal Experience? Association? Family and peer groups? Neighborhood? Economic status and occupation? Mass communication
Types of Attitudes
Job SatisfactionJob Satisfaction Job InvolvementJob Involvement
AttitudeAttitude
OBOB
Organizational commitmentsOrganizational commitments
Functions of Attitudes
? The adjustment function? The ego defensive function? The value expressive function? The knowledge function
Barriers to changing attitude
? Prior Commitments? Insufficient information
Ways to overcome these barriers:
? Providing new information? Use of fear? Resolving discrepancies? Influence of friends and peer
The EnvironmentThe Environment
Determinism
Theory
Determinism
TheoryNegative
World View
Negative
World View
Changing
Environment
Changing
Environment
YOU
Beware the Bullets!Beware the Bullets!
Negative Work Environment
Negative Work Environment
Past Experiences
Past Experiences
Other People’s
Behavior
Other People’s
Behavior
Ouch!
- Dog eat dog . . . everyone fighting to get ahead
- No one appreciates your contributions
- Too much work . . . not enough help
- Deadlines are unrealistic
- Longer hours . . . additional work
- Budget Constraints
- Competition is eating us alive
- Poor management / direction
- Job insecurity
Negative Work Environment
Negative Work Environment
Other People’s Behavior
Other People’s Behavior
BulldozersBulldozers
Snipers
Snipers
ExplodersExploders
ClamsClamsClamsClams
Patronizers
Complainers
Controllers
Backstabbers
Walking Wounded
Negatives
Gossips
Gossips
Brown Nosers
SluffersSluffers
Whiners
CHANGE . . . CHANGE . . . Challenges our
paradigms Alters the way we think Makes life more difficult
for a while Causes Stress Is an ongoing fact of life
Challenges our paradigms
Alters the way we think Makes life more difficult
for a while Causes Stress Is an ongoing fact of life
Changing Environment
Changing Environment
“The only person who alwayslikes change is a wet baby”
Past Experiences
Past Experiences
Ouch!
Ouch!Ouch!
Ouch!Ouch!
Ouch!
Ouch!
Ouch! Ouch!
Media Frenzy
Negative World View
Negative World View
A recent Statistic:
Crime down 20% in America reporting up 600%,
Look at what you are looking at !!!
A recent Statistic:
Crime down 20% in America reporting up 600%,
Look at what you are looking at !!!
GENETIC: My Grandparents did it to me. (Inherited traits)
PSYCHIC: My Parents did it to me. (Upbringing)
ENVIRONMENTAL: My Spouse, my Boss, the Company, the Economy, etc.. is doing this to me. (Surroundings)
Determinism Theory
Determinism Theory
“Are some people just born positive thinkers . . . or is it their CHOICE?”
“Are some people just born positive thinkers . . . or is it their CHOICE?”
Life’s Little QuestionLife’s Little Question
Choose the Right LuggageChoose the Right Luggage
Dodge
Bullets Be Bulletproof
You’re going to get hit!
The Problem With Dodging Bullets
The Problem With Dodging Bullets
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