Copyright© Sky Assist 2009 Visit our web site : www.skyassist.com
Assist
BagAutorush
BaggageControl
Key Benefits• Optimizebaggagehandlingperformanceto:
-Decreasethenumberof“rushedbags”togivebetterservicetohandled airlines; -Improvepassengerservicebyreducinglostbags; -ReduceSITAWorldTracercoststhroughless“tracingfiles”.
• ImproveproductivityatBaggageControlwith:
-DCSand/orAirportdatabaseinterfacessupportingautomateddecision making; -Reducedstafftrainingrequirements.
• Where there is a need for a “rushed bag”, BagAutoRush interacts with SITA’sWorldTracer®ManagementSystemand:
-AutomaticallycreatesaFWD; -Informsandupdatesallstations; - Supports service recovery with stations being aware of lost baggage situationspriortopassengerarrivalallowingproactivepassengerservice recoveryactions. - Filters can be set to inform BagAutorush on which flights or destinations therushingisallowedornot.
• Manualinterventionanddecisionisreducedtonearlyzero:
-Stafftrainingdoneinminutes,noneedforITorWorldTracerknowledge; -Stafflowprofilerequirements,implyingmanpowercostreduction.
Description• Isa“stateoftheart”fullyautomatedweb-basedsoftwarefor:
1.maximisingtimelyloading,or2.automatedrushingofthebaggagethathaslostconnectionorhasbeen rejectedduringtheairportsortingprocess.
• Requiresnodecisionbytheagent,whocanbetrainedinlessthan 5 minutes.
• Interactswith: - DepartureControlSystems(DCS)and/orthelocalairportdatabase to retrievetheflightandpassengerstatus; andifbaggagehastoberushed: -WorldTracer,bysendingaFWDmessage, - AiportBSMservertoindicatethatthebaggageissafetosorters.
• Maybedeployedasindependentsolutionorasfullyintegratedmoduleof BagAssist suite.
• AlsoavailableonPDAasmobilesolution(mobileAutorush)-refer BagAssist suite.
BagAutorush Baggage Control
SA-Fiche_BagAutorush.indd 1 3/11/09 11:51
Copyright© Sky Assist 2009 Visit our web site : www.skyassist.com
Fig1and2.PassengerstatusisOKandflightdepartureismoreorlessthan30minutes
Parkingposition
Fig3.PassengerstatusOKbutflighthasalreadydeparted
Alldataautomaticallypopulatedincludingtelexadresses
Just scan EC or NEC
RushTagNbrcalculated
Rushflightautomaticallyselected
BagAutorush
BaggageControl
SA-Fiche_BagAutorush.indd 2 3/11/09 11:51
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