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• Working Successfully Across Borders• High Performing Teams• Self-paced learning• Business oriented resources• E-Learning for Intercultural success
Your key to
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© Argonaut Training Facilities Ltd. // London, UK 2012
What is Argonaut?
• Online tool for internal organizational use
• Blended learning solution for use inside & outside of training and coaching sessions
• Platform to manage intercultural learning
www.argonautonline.com
INTRO • WHAT • WHO • HOW • CLOSING
forGlobal Business Impact
Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
Argonaut: underpinning values
Help organizations help themselves by supporting people internally with online solutions to:
• Improve internal communication
• Build high performing diverse teams
• Help individuals deal effectively with cultural transitions
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forGlobal Business Impact
Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
What in practice?
• Assessments• Tutorials• Reference material • Exclusive content• Discussions
To enable you to work effectively across cultures …
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forGlobal Business Impact
Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
Common exercises and their goals
Argonaut Standard
Assessment
Cultural Knowledge Bank
Intercultural Study Guide
Start with a GuideEngage learner in interesting content
Cover important basics and background information
Allow face-to-face sessions to go deep quickly
Do the AssessmentProvide trainer with group profile and robust needs assessment
Allow learners to quickly grasp cultural differences and its impact on work
Move learners toward strategy building and problem solving
Learn about CulturesGain solutions to specific business issues on demand and immediately
Promote ongoing learning opportunities
Find quick answers and insight to daily challenges
Negotiate Globally
Build Your SkillsApply knowledge and skills
Practice culturally competent actions in realistic situations
Gain confidence and preparedness with tips and strategies
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Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
Argonaut can help:
• Expatriates prepare for moves abroad
• Global teams to work more effectively together
• Employees to better understand and work with diverse peers, suppliers, and customers
• Executives to build their culture savvy before business trips to other cultures
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Cultural Awareness
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Original research
• Doctoral research – Cross-Cultural Transition: a Case Study of Cultural
Conflict Incidents - Dr Carey Coghill, Georgia State University
• 9 years data gathering with clients• Cross-cultural literature • PhD dissertations, academic research,
specialised journals, books, articles, etc.• Structured interviews & statistical data analysis
– Expatriate managers US & Europe 1997- 2006– Multi-cultural focus groups based in the UK
• Expert opinion• Reality checks, validated by a native of the
country, and a non-native who has extensive exposure to the culture
Sources for Argonaut’s dimensions, reality checks,
descriptions
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Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
The assessment
• 4 Overarching Themes• 12 Total Dimensions• 3 Questions per Dimension• 36 Questions
ArgonautOnline features a short cultural Assessment...
that can help you understand your own preferred ways of working and how this may be similar and different to other cultures.
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Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
Individual profiles
Common Exercises• Cultural Layers, Identity• Perception (Gap) Discussions• Focused Culture Specific Info • Challenge Identification• Strategy and Skill Building• Framework for Case
Study Analysis
Individual Feedback (e.g. Coaching)
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Use the assessment to:
Gain strategies for working more effectively with cultures
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© Argonaut Training Facilities Ltd. // London, UK 2012
Use the assessment to:
Learn about how different cultures tend to work around key cultural dimensions
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Use the assessment to:
Train yourself in daily situations and possible dilemmas where these differences will surface …
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forGlobal Business Impact
Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
The Intercultural Study guide:
In the Intercultural Study Guide you learn more about key topics and concepts in working across cultures ...
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The Intercultural Study guide:
Learn how to work cautiously and effectively with stereotypes ..
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Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
The Intercultural Study guide:
Explore the various types and layers of culture that influence you and others ...
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Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
And learn about how cultural differences surface at work.
The Intercultural Study guide:
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forGlobal Business Impact
Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
Argonaut also features a number of add-on modules. For example, in the Intercultural Negotiation Tutorial, practice building negotiation skills that will help you to develop trust across cultures.
The Negotiation Tutorial:
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To begin, set up a negotiation situation. Choose the people, cultures, and mission that most closely resembles situations you’ll face.
The Negotiation Tutorial:
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© Argonaut Training Facilities Ltd. // London, UK 2012
When presented with different options, choose the negotiation strategy you think will be most effective.
The Negotiation Tutorial:
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Get feedback on the strategies you chose, and specific advice for handling particular aspects of negotiation in that culture, such as gender roles.
The Negotiation Tutorial:
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Cultural Awareness
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Save any notes you want to print.
The Negotiation Tutorial:
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Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
Maria Jicheva, Director [email protected]
Richard Farkas, Director of Technical [email protected]
The management team
Caroline Beery, Director [email protected]
Manuel Heidegger, Director of Business Development [email protected]
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Cultural Awareness
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Contributors
CorrespondentsRegular new material
Past contributorsBasic profiles, ad-hoc
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Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
Users
TeamsTeam training
EmployeesManagers, specialists, others
FamiliesExpatriation
StudentsIntercultural studies, exchanges
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forGlobal Business Impact
Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
Using Argonaut for:
Self awareness
UnderstandingMulticultural teams
Results
Understanding others
Understanding Cultural environment
Individual Learning
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forGlobal Business Impact
Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
Designing interventions
Results
with Argonaut Assessments
Individual Feedback (e.g. Coaching)
Team ProfilesPair Comparisons
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forGlobal Business Impact
Cultural Awareness
www.argonautonline.com
© Argonaut Training Facilities Ltd. // London, UK 2012
Benefits of Using ArgonautOnline
• Engaging & interactive content for skill-building• Learn on own schedule and at own pace• Enhanced understanding of team dynamics• Instant access to more than 70 cultural experts’ insight• On demand strategies for daily dilemmas• Practical solutions to work more effectively across cultures
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forGlobal Business Impact
Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
Value to Teams/Groups
• Builds stronger teams
• Streamlines work processes, saves time
• Enables better performance
• Facilitates knowledge transfer
• Extends value of training and coaching
• Provides concrete, practical solutions for immediate implementation
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forGlobal Business Impact
Cultural Awareness
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© Argonaut Training Facilities Ltd. // London, UK 2012
Learn more at:
www.argonautonline.com
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