Meinderdjan Botman – Chief Commercial Officer DSV Solutions A/S
December 12th 2018 / SCM Partner bijeenkomst, Moerdijk - NL
“DSV Start Up“:
Innovation Nurturing in the world of Logistics Service Providers
2 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
3 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
• The world of Supply Chain is continuously changing…
• Technology and innovations are on a fast pace, new solutions
will come to market and need to be adopted…
• 3PL Industry needs to be-come more mature in the field of
innovation, shippers need to source for industry solutions other
than just price… (price costs value)
• Business Analytics & Intelligence are the new gold…
So: Embrace innovation... DSV stepped into the core
of innovation & start-ups to build partnerships
DSV Start Up: Initiative back-grounds
4 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Start Up Nation - Testimonials
4 Angel Gurria: OECD Chair
“ Israel should be proud of being at the forefront of green innovations for water management; these innovations can be decisive in managing scarce water resources”
5 Dan Senor: “Within the 6 years after the tech bubble burst in 2000, Israel suffered one of its worst periods of terrorist attacks and fought a 2nd Lebanon war; and yet, its share of the global venture capital market did not drop—it doubled from 15% to 31%”
1 Bill Gates: "The quality of education is one of the key factors that made Israel so unique."
2 Eric Schmidt, GOOGLE: “The United States is the number one place in the world for entrepreneurs, but after the US, Israel is the best.”
3Warren Buffet: “Some Americans have come to the Middle East looking for oil. We came to the Middle East looking for brains, and we stopped at Israel.”
5 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
6 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
7 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
1. Scout for SW/ HW Start-ups, enabling DSV to enhance its
direct client-facing service portfolio
2. Scout for SW/ HW Start-ups, enabling DSV to enhance its
in-direct client-facing service portfolio
3. Become THE supply chain and logistics partner of
promising and successful new start-up companies
DSV Start Up: Initiative goals
DSV Start Up: your partner for innovative logistics
8 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Start-up companies enhancing our direct service portfolio… (1)
• Artificial Intelligence: Business analytics,
requirements & restrictions in the background
• Settling service & delivery with end-customer
• 24/7 available
• Direct link to distribution partner / parcel carrier
Tests coming up in DSV Solutions NL…
9 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Start-up companies enhancing our direct service portfolio… (1)
• Artificial Intelligence
• 24/7 hours “call desk”
• Customer service & complaint handling
• No staff ramp-up, no training (cost-out)
Under investigation…
10 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Start-up companies enhancing our direct service portfolio… (1)
• First real functioning business case with
drones, delivered in Reykjavik
• Retailer delivering parcels across the river
in town district. Range: 5 km
• Investigating for stock- & cycle counts
Tests coming up in DSV South Africa’s
parcel network…
11 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Start-up companies enhancing our direct service portfolio… (1)
• Easy to use
• Tracking via mobile app
• Scalable & affordable
• Real-time throughout the journey
• No hassle in equipment return
Pilot running in DSV Israel…
12 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Start-up companies enhancing our direct service portfolio… (2)
• Pick & pack processes
• Light (sub)assembly activities
• Increased productivity
• Stable quality level, beating human labor
PoC for a.o. E-com scheduled…
13 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Start-up companies enhancing our in-direct service portfolio… (2)
• Active measurement of usage / consumption of
consumable products (bottles, strips, cartons…)
• Customer pro-actively informed about need to re-order
• Supplier informed about consumption per SKU, to be
used for forecasting (campaigns), production
schedules and after inventory management
Scalable: activate new on-site bot takes 1 minute
Operates in existing warehouse environment with existing
infrastructure
Highly flexible WCS system
Detailed and live simulation of daily orders
Current product already prepared & developed for future;
low des-investment risk
Deployed in Canada, Finland & the Netherlands…
14 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Start-up companies enhancing our in-direct service portfolio… (2)
• Active measurement of usage / consumption
of consumable products (bottles, strips,
cartons…)
• End-customer pro-actively informed about
need to re-order
• Statistics & dashboards for producer:
consumption forecasts (campaigns),
production planning & inventory
management
Under investigation…
15 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Start-up companies enhancing our in-direct service portfolio… (2)
• Hybrid engines to be mounted on trailer &
truck fleet
• Intelligent software to support efficient
driving (f.e. downhill…)
• Cost savings
• Carbon footprint reduction
Tests upcoming with DSV Road US Ltd…
16 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Start-up companies requesting our services… (3)
New type of helicopter, overcoming today’s “weak
spot” (= rotor blades)…
• Can fly in cities (between flat blocks)
• Can land under much bigger angles (slopes, mountains)
• Has more landing options for trauma teams (hospitals,
highway patrol, police)
• Visited factory, discussed delivery needs and options
• Fits in a container or on a trailer
17 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Start-up companies requesting our services… (3)
• Measuring soil conditions, quick results (minutes)
• Easy installation
• Measurements & advices on mobile app
• Cost out when preparing land for crops and more
• First shipments made into the US
• Also available in DIY shops
18 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Functions:
• Execution
• Optimize supply chain
• Quality control
• Cross trade
• Visibility
• Consolidation
• Purchase order management
• Documentation control
• Daily trouble shooting
• Data Management report
DSV Control Tower
Line of control from
DSV Control Tower
Control Tower
information
exchange
Global Small-Shop (Start Ups) Control Tower FunctionalityStreamlined operations
19 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
• Contracts signed in February 2018 with the Simon Peres
Center for Innovation & Peace and SOSA
• Offices / desks / branding installed in both locations
• Weekly meetings with 3-5 new start ups that are scouted by
SOSA
• Dedicated operational team supports the start up activity
where needed, control tower functionality
• 50+ active projects, in different maturity stages, from
scouting to Proof-of-Concept and onwards
• 70+ requests for logistics services, business pipeline
• Organizing innovation event for our customers early 2019
in the Simon Peres Center for Innovation & Peace
• Joined the Grand Opening and Global Innovation
Conference at the Simon Peres Center for Innovation &
Peace in October 2018
Today overall status and projects
20 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Augmented reality
Drones (air)
Self driving vehicles
3D printing
Defining the future IT architecture for Solutions’ 3D Exploration Lab.
Blockchain
Digital freight platforms
Predictive analysis
Customer churn prediction.
Internet of Things
GPS on trailers, sensors on cooling trucks, pharmaceutical warehouses, etc.
Autonomous vehicles in warehouse
Robotic process automation
120+ robots used for e.g. reporting, data entry, customer integration.
Digital interactions with customers and suppliers
Purchase management system (eDC)
Customer integrations (EDI/API)
Global Road Mobility: Mobile device and smartphone app for scanning, claims handling, 3rd party registration, etc.
High-speed database technologies
SAP HANA on BW/BPC.
Adopt
Test
Assess
Track
Cognitive email dispatching
Assessed how Natural Language Processing can be used to read and dispatch emails.
Advanced cognitive
computing
Chatbots
Assessment to be started up. First use case will be simple order flows in the Global IT ServiceDesk.
Internet of Things – data platform for live tracking
Close to real-time track and trace of ships, airplanes, containers and trailers.SAP invoice matching
Business Intelligence
Modernising business intelligence using cloud solutions, to increase computing power and scaling capabilities.
DSV Technology & Innovation Radar
21 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Good relationships don’t just happen
They take time, patience, and two parties who truly want to work together
For more information, please contact:
Meinderdjan Botman
Chief Commercial Officer – DSV Solutions A/S
Mobile: +31 6 5123 2479
www.dsv.com
Thank you !
23 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
3D-Exploration Lab
24 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Where are we now?
The market is still at the beginning of the road (Path I)
Companies do not seek radical alterations in
either supply chains or products, but they may
explore AM technologies to improve value
delivery for current products within existing
supply chains
Path I
Companies alter both supply chains and
products in pursuit of new business modelsPath IV
Companies take advantage of scale economics
offered by AM as a potential enabler of supply
chain transformation for the products they offerPath II
Companies take advantage of scale economics
offered by AM as a potential enabler of supply
chain transformation for the products they offerPath III
25 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Value Analysis
Total value becomes strategic
Re-configure
value chain
Digital
manufacturing
chain
Differentiate by
product
performance
Low hanging
benefits
• Value-chain repositioning
• Forward/backward integration
• New services driven by data
• Flexible production location
• Flexible production volume + time
• Digital spare parts
• Customization / personalization
• Functional and part integration
• New structures and geometries
• Improved logistics
• Cost reduction by substitution
• Cost-effective product development
High
Low
High
Low
Va
lue
of
AM
Co
mp
eti
tive
ad
va
nta
ge
26 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
DSV Solutions Internal 3D Printing Approach
How we work
Internal 3D Printing
Local operations
3D Exploration Lab
Project team
Product DevelopmentEngineering
Local operations
27 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
- We will create 3D model of your idea
- For reviewing pursposes of large prints
we also make a small 3d printed
example for validation of the idea
- A production budget will be advised and
if the ROI will be sufficient for approval
we will start printing
When the idea can be printed
28 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Internal 3D Service
Existing 3D Printed Warehouse Tools
Idea initiated by Danish Warehouse Employee (Horsens):
• Used for increasing productivity
• Providing customised transportation of tools
Idea initiated by Dutch Warehouse Employee (Moerdijk):• 1000x1200 mm
• Used for increasing productivity (ROI 2 months)
• Supports stacking long cartons on pallet
• Works well in operation and ordered 4 more
Idea initiated by SHEQ Employee (Moerdijk):
• Used for safety of picking carton from pallet on heights
• Lighter as previous iron version (increased productivity)
29 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
3D Printing Idea
This briljant idea is from ………………………
Background
Current situation
Frustration
Solution
Draw it!
30 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Which business models is likely for our customers?
Large
Manufacturer
Owned
ProductionProduct Integrator/
Traditional Manufacturer
Additive
Manufacturer
B2B
Raw Material Consumer
Questions to answer:
• Do our customers print on the production line?
• Do our customers print closer to their customer?
• What are my raw material inventory levels?
• How much working capital do I need?
• What is the cost-to-serve?
3D printing ideas are numorous, but do we know the execution impact well enough?
31 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
External Service 3D service: Customer: Spare Parts
Requested to start printing 3 SKUs
Biggest issues:
- Minimum order quantity
- Long leadtimes
- Longtail inventory
- No 3D models, only parts- One SKU was only part in the world
left
32 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
External Service 3d Service: Customer Mitsubishi: Spare Part
Requested to start printing 1 sku
Biggest issues:
- Minimum order quantity
- Long leadtimes
- Longtail inventory- Japanese management want to lower
longtail inventory in Europe
- No 3D models, only parts
Original part 3D printed parts partScanned original part
For 3D model
33 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
Mobile Manufacturing ContainerProject presented at AutoDesk University 2018 in Las Vegas
34 ”DSV Start Up”: 3PL Summit, October 30th 2018, Düsseldorf – Germany
• Presented to 12000 Autodesk software 3D modeling engineers – Construction, Off-shore, Consumer products,
Entertainment, Industrial engineering
• DSV A&S transported the container from Port of Rotterdam to Las Vegas and is currently returning to Port of
Rotterdam. Insurance Goods Value € 354,919 Total trip paid by Autodesk for a value of € 20,381 for one container
• Next trip will be the construction site of AFAS HQ in Alkmaar, where outside skirts of windows architecture is
connected by 3D printed parts
• Vestas has informed about the project as they recognised the DSV logo on the container. DSV Global Accounts is
involved and we will approach jointly.
• Learning along the way what the cost-to-serve is for our customers if we would move these containers.
Comments we heard is that the industry would pay more per container is they could solve shutdowns, which cost
much more. Interesting value proposition.
Mobile Manufacturing ContainerProject presented at AutoDesk University 2018 in Las Vegas
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