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The Australia New Zealand Agent Workshop April 6 - 8, 2014

The ICEF Agent Training Course (IATC) Markus Badde CEO, ICEF

ICEF Agent Training Course (IATC) • Purpose of the IATC • Development and status • Content • Who can take the course? • Practical information and benefits

for ITAC’s and their agencies

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Agenda

• A practical training course for agency student counsellors • Delivered online and free of charge in a self-paced format • Course objectives:

to support excellence and professional standards in international education • Providing student counsellors with essential skills and knowledge for working in

international education, i.e. - An understanding of the international education market and the main

student destination countries - The functional dynamics of dealing with students, education institutions

and government - The skills and research parameters to analyse destination countries and

their education products and processes www.icef.com

The ICEF Agent Training Course (IATC)

IATC Course Development & Status

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• Developed with the input of 769 agents in 113 countries and 437 education institutions in 78 countries

• An international advisory board reviewed and gave input to final course material (30 agent / educator members in 19 countries)

• Enthusiastic reaction worldwide since launch in 2010, especially from agents wishing to take the course

• To date, over 6577 student counsellors are studying the course and 590 (in 90 countries) have already successfully passed the test

• The Context of International Education • People in International Education • Promoting International Education

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IATC Content – Three Course Units

Structure of IATC Course Units

• Each Course Unit (A) is divided into Lessons (A1) • Each Lesson is divided into Pages (A1.1)

• The course contains 12 Lessons (36 Pages in total)

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Unit A: The Context of International Education

Five Lessons, 21 Pages in total • Main Destination Countries • Education Systems • Regulatory Systems • Legal Requirements • Student Visas

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Unit B: People in international Education

Four Lessons, 8 Pages in total • People in International Education • Student Client Management • Student Care Issues • Student Documents

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Unit C: Promoting International Education

Three Lessons, 7 Pages in total • Working Effectively • Marketing Information • Ethics

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IATC Lessons

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• Each Lesson starts with an overview of its content • “Focus Questions“ at the beginning of each Lesson prepare

the student for the information contained in it

IATC Pages

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• Pages provide the learning material • “Extension Questions“ assist in applying the knowledge gained • “Activities“ at the end of each Page are learning tools

Who can take this course?

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• New agency staff members: the IATC is an excellent training tool for new student counsellors at agencies

• Practising student counsellors: the IATC provides further credibility and up-to-date information about international education principles and processes

• Agency managers / owners are also welcome to take the course • Educators interested in understanding the fundamental principles of

a working agent relationship • An English proficiency equivalent to an IELTS score of 5.0 (or TOEFL

PBT 500 / TOEFL iBT 61) is advisable

IATC Practical Information

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• Delivered online in a self-paced modular format (approx. 50 hours of study are recommended)

• Course is free of charge, formal exam costs €250 (this includes three attempts)

• Worldwide testing at all ICEF Workshops, plus ability to do ‘online’ at any time with a webcam

• Test format: 50 multiple choice questions in 80 minutes (destination country information not tested)

• Candidates with minimum of 80% correct answers pass the test

• Highly recommended to do (and pass!) the Self-Assessment before requesting a testing opportunity

• Candidates successfully passing the exam will receive a Certificate and obtain the status of “ICEF Trained Agent Counsellor“ (ITAC)

Recognition of ICEF Trained Agent Counsellors (ITACs)

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ICEF Trained Agent Counsellors (ITACs) receive an ICEF Certificate

A recognised distinction of quality and professionalism, providing further industry credibility to counsellors and their agencies

Their name, ITAC #, agency profile & contact information are featured in an online listing on www.icef.com

Graduates can also be found on the ITAC Finder (Google map, find an agency by location)

ITAC and Agency Profiles

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Name Agency Name Website ITAC Number

Agency Profile

Thank you!

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• See www.icef.com for more detailed information

• Please leave your card if you want a copy of this presentation – also available on myicef after the Workshop

• Questions regarding IATC? please email: training@icef.com