Confidential
Organising Committee
Commonwealth Games 2010 Delhi
AIRPORT OPERATIONS PLAN
IGI Airport - Terminal 3
Updated on 26 September 2010
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OVERVIEW
The 2010 Commonwealth Games are the nineteenth edition of the Commonwealth Games, and the ninth to be held under that name. The Games are scheduled to be held in Delhi, India between 3 October and 14 October 2010, inclusive of the Opening and Closing Ceremonies. The games will be the largest multi-sport event conducted to date in India. It will also be the first time the Commonwealth Games will be held in India and the second time the event has been held in Asia (after 1998 in Kuala Lumpur, Malaysia).
There are 17 disciplines planned for the 2010 Commonwealth Games:
Aquatics
Archery
Athletics (track and field)
Badminton
Boxing
Cycling
Gymnastics
Hockey
Lawn Bowls
Netball
Rugby sevens
Shooting
Squash
Table Tennis
Tennis
Weightlifting
Wrestling
It is expected that 9000 athletes and officials from 71 Commonwealth Games Associations (CGA) will attend the Games.
IGI Airport Overview
Indira Gandhi International Airport is an airport located in Delhi, India. Named after former Prime Minister of India Shrimati Indira Gandhi, it is the busiest airport in India and South Asia, handling the largest amount of traffic movements and passengers on the subcontinent.
The airport serves as the primary civilian aviation hub for the National Capital Region of India. The airport was previously operated by the Indian Air Force and was a part of the Palam Airport until its management was transferred to the International Airport Authority of India in April, 1972. In May 2006, the management of the airport was passed over to a joint venture, known as Delhi International Airport Limited (DIAL) and led by GMR Group, which will also have the responsibility for the airport's ongoing expansion and modernisation.
In 2007, Indira Gandhi International Airport handled 23 million passengers and the planned expansion program will increase its capacity to handle 100 million passengers by 2030. The new Terminal 3 building, currently under construction and expected to cost US$1.94 billion will handle 37 million passengers annually before the start of the 2010 Commonwealth Games. In September 2008, the airport inaugurated a 4.43 kilometre-long runway.
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EXPECTED TEAM - CGA OFFICIALS & ACCOMPANYING OFFICIALS
FROM COMMONWEALTH NATIONS (Approx)
Teams Pax. Teams Pax. Teams Pax. Teams Pax.
Anguilla 20 Dominica 18 Nauru 8 Solomon Islands
10
Antigua& Barbuda 58 England 904 New Zealand
68 South Africa 8
Australia 1070 Falkland Islands
20 Nigeria 128 Sri Lanka 26
Bahamas 88 Rwanda 20 Niue 26 St. Helena 66
Bangladesh 70 Gambia 42 Norfolk Islands
680 St. Kitts & Nevis
50
Barbados 212 Ghana 104 Northern Ireland
340 St.Lucia 62
Belize 24 Gibraltar 44 Pakistan 96 St. Vincent & The Grenadines
70
Bermuda 92 Grenada 24 Papua New Guinea
70 Swaziland 206
Botswana 76 Guernsey 74 Turks & Caicos Islands
186 Tanzania 36
British Virgin Islands
20 Guyana 66 Tuvalu 150 Tonga 400
Brunei 22 Isle of Man 84 Uganda 126 Trinidad & Tobago
82
Cameroon 92 Jamaica 250
Canada 672 Jersey 102
Cayman Islands 58 Kenya 294
Cook Islands 112 Kiribati 48
Cyprus 128 Lesotho 96
Malawi 106 Samoa 138
Malaysia 456 Scotland 468
Maldives 48 Seychelles 68
Malta 96 Sierra Leone 70
Mauritius 150 Singapore 192
Montserrat 8 Solomon Islands
46
Mozambique 68 South Africa 658
Namibia 128 Sri Lanka 222
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EXPECTED FLOW
Head of states / VVIPs : 300 Queen’s Party (Royal Family Members) : 150 Team/s : 9000 Int’l Media : 1000 Int’l Sponsors : 1000 Accompanying officials : 850 Int’l Observers : 1200 Technical Officials : 2500 Family members of athletes / officials : 3000 Members of Int’l Federations : 350 WADA : 100 Total (Approx.) 19,450
International Tourists during CWG
Besides above, approximately 50,000 international tourists are expected to come to India for Commonwealth Games.
CWG Airport Operations
Commonwealth Games Airport Operations will be from September 1 – October 20, 2010.
Airport Operations Plan was circulated to all OC‘s Functional Areas (FAs) and concerned agencies i.e. MHA, MoCA, MEA, BCAS, AAI, CISF, DIAL, MIAL etc. in May – June 2010. The updated copy of Airport Operation Plan has been formalized after incorporating necessary inputs from various OC FAs and outside agencies.
A Task Force Committee of Ministry of Civil Aviation has been established to overview & facilitates the progress and arrangements for CWFMs at the airport.
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NVP (Non Validated Pass) will be sent in advance to all 71 CGAs by Accreditation Functional Area (FA).
All the borders in India will accept NVP as a multiple entry visa when accompanied by valid passport for India between Sept. 3 to Nov 13, 2010 as per NVP notification issued by the Ministry of Home Affairs.
Single custom notification has been issued by Central Board of Excise & Customs (CBEC) of Ministry of Finance for providing priority custom clearances to Commonwealth Games Family Members (CGFMs) for Games related equipment, accessories, medical supplies, broadcasting equipments and other team related imports including Arms and Ammunition (As per SOP issued by MHA) for sporting disciplines.
OC’s Airport Venue Operations (Sept-Oct, 2010)
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24x7 support of various Agencies (Sept -Oct, 2010)
DIAL / MIAL: All necessary airport assistance to OC / CGFMs.
AIRINDIA /AIRLINES: All necessary / priority support to OC / CGFMs.
MHA / AFRRO: TLF / visa on arrival, etc
CUSTOMS: Customs facilitation to CGFMs for their sports equipment, supplies including arms and ammunition.
MoCA / AAI: Reserved Lounges, necessary permissions, etc.
MEA: Ceremonial Lounge for State of Heads, VVIPs, Consular assistance through its appointed Nodal officers in Indian Missions worldwide.
DELHI POLICE: Security from airport to hotel/s, Games village, enroute traffic management & Police escort.
CISF: Security inside airport.
NRAI: Arms and Ammunition – clearance/records and movement
BCAS: Airport passes for OC workforce, Volunteers, vendors.
CATERING : Catering to delegates/athletes/officials of CWG and OC workforce, volunteers, airport agencies etc
AIRPORT HEALTH: Screening, medical assistance as required for CGFMs, OC workforce, etc.
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FRONT OF HOUSE (FOH) FACILITIES
Airport Facilitation Team
It will have representatives with volunteers from following FAs:
Accreditation
Catering
CGA Relations
Coordination
Doping Control
Media/Press Relations
Protocol
Security
Sports
Technology
Transport
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There will be three Airport Facilitation Teams (Team A, Team B, Team C) for facilitation of arriving CGFMs from aerobridge to car/ bus boarding point in load zone.
Team A Protocol
Team B Protocol, Catering, Accreditation, Transportation & Coordination
Team C Protocol, Transportation
Facilities Available in Arrival
Welcome Desk at aerobridge
Priority Clearance of immigration, baggage and customs.
CWG - VIP Lounge (Tea/Coffee & Light Refreshments)
Accreditation
Arms and ammunition facilitation for participating shooting teams
Transport facility from airport to venue.
Facilities Available at Departure
Transport from Venue to the Airport.
Help Desk.
Assistance in Check-in, Immigration & Customs priority clearance.
Arms and ammunition facilitation for participating shooting teams
AIRPORT PROCESS- INTERNATIONAL ARRIVAL
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Arrival of Athletes, delegates, officials & VIPs.
Protocol team will receive athletes / officials / members of CGFMs/ VIPs at aerobridge and escort them to dedicated Immigration counters.
Protocol team along with MEA officials will cater VVIP movement.
Dedicated immigration counters.
Athletes/ officials/ delegates will be facilitated by Protocol team for priority immigration clearance at dedicated counters (ten).
NVP (Non Validated Pass) will be accepted as a multiple entry visa for India between Sep03 -Nov13, 2010.
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A special arrangement has been made for those who are not in possession of NVP / valid visa for India. They will be given TLF (Temporary Landing Facility) subject to giving advance information of 72 hrs to OC CWG before their arrival.
Baggage Collection
The CGFMs baggage will be segregated manually as well as with the help of special Games Baggage Tags.
Protocol and Transportation team will assist in baggage collection.
Arms and ammunition brought in by shooting teams as a personal baggage will be cleared by Customs on arrival for its transportation to the respective shooting range.
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Representatives of National Rifle Association of India (NRAI) will facilitate necessary clearance of arms/ammunition and its further transportation to armory at shooting range.
Delhi Police will provide police escort up to shooting range/armoury.
CWG Accreditation Centre
Accreditation Centre will be available for accreditation process from Sept. 1-Oct 13, 2010.
Protocol team along with Accreditation team will ensure smooth validation of their accreditation cards .There will be 20 accreditation counters.
CWG VIP Lounge
After immigration clearances, the delegates will be escorted by Protocol team up to VIP Lounge / Athletes Assembly Area.
Light refreshments will be served.
During waiting period, the NVP will be validated.
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CWG Athletes Seating Area
Dedicated area for athletes.
Light refreshments will be served
CWG LOUNGE
Ceremonial Lounge
The Ceremonial Lounge will be available for the VVIPs as per Games Protocol.
Protocol team along with MEA official/s will attend to VVIP movements in Ceremonial Lounge.
Dedicated Customs Desk
04 Dedicated Customs Desks will be available for all CGFMs for custom formalities.
Arms and Ammunition of shooting participants will be cleared on priority involving NRAI, OC, Customs.
Mishandled baggage
Airport Team (Protocol, Transportation, Coordination) will handle issues related to loss / damaged baggage with concern airlines
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CWG Multi Agency Control Room (24x7)
Control Room will operate from 01st Sep to 20th Oct, 2010
The Control Room will also have the representatives of OC, DIAL, AAI, MEA, MHA, Delhi Police, CISF to tackle any emergent situation on the spot.
Briefings will be held as required on daily operations.
CWG Security Control Room
Security Control Room consisting of Delhi Police, CISF, Delhi Traffic Police & OC Security FA representatives will ensure safety of athletes, officials, visitors & VIPs and also tackle security & traffic issues at the airport.
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MAIN CONTROL ROOM AND SECURITY CONTROL ROOM AT TERMINAL 3
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Escorting up to Buses
CGFMs will be directed towards dedicated exit to board cars and buses as per entitlement
Transport team will escort CGFMs up to their earmarked vehicles.
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AIRPORT PROCESS- DOMESTIC ARRIVAL
CWG Help Desk
Protocol Team will receive the participating CGFMs at the domestic terminal.
Concerned airlines will despatch CGFMs to CWG Lounge in T–3 in dedicated coach.
Their baggage will be sent in a special container to T-3 for collection.
CWG VIP Lounge
The CWG Lounge at T-3 will be available for CGFMs.
Protocol team along with MEA officials will cater to VVIPs/Head of States.
Light refreshments (snacks and tea etc.) will be served in CWG lounge.
CWG Athletes Seating Area
Dedicated area for athletes.
Light refreshments will be served
CWG Accreditation Centre
Accreditation Centre will be available from September01-October20, 2010.
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AIRPORT PROCESS-INTERNATIONAL DEPARTURE
CWG Help Desk
The delegates will be received by the Airport Team who will assist them in check-in & priority clearance at dedicated immigration counters.
Ceremonial Lounge
The Ceremonial Lounge will be available for the CGFMs high profile dignitaries as per Games Protocol.
AIRPORT PROCESS—DOMESTIC DEPARTURE
CWG Help Desk
The delegates will be received by the Airport Team who will assist them in check-in.
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COMMON AIRPORT ARRANGEMENTS FOR INTERNATIONAL & DOMESTIC OPERATIONS
CWG Space for Media
Space for Media outside Terminal 3.
Media will not be permitted inside the terminal building.
Outside Broadcasting Vans (OB Vans) will not be permitted in and around Media Holding Area.
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Branding space inside / outside Airport (at both Arrival and Departure terminals)
Non-commercial branding inside and outside terminal building will be displayed at prominent locations.
Airport Passes for Staff to be deployed at IGI Airport
OC will coordinate with BCAS and arrange temporary airport passes for OC staff / volunteers deployed during Games period.
Parking Space for Cars, Buses
A dedicated and secured vehicle parking area for Buses/Cars/Luggage Vans will be provided opposite Haj Terminal. To accommodate 100 Cars, 50 Luggage Vans and 50 Tourists Buses at a time during Games period i.e. from September 01 - October 20, 2010.
Drivers Rest Room with Toilet
A suitable space will be provided near the dedicated parking area as a rest place for DTC bus drivers.
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CWG Back Up Office
Back up offices for various FAs will be established in Terminal 3 as their base office.
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CWG Warehouse Warehouse will be established to store IT equipments, stationary, documents etc in Terminal 3.
ROLES OF FAs
Accreditation
Accreditation Team will take care of the smooth validation process of CGFMs Accreditation cards
Administration
Stationary items like writing pads, pens, photocopy papers, etc. will be provided to various OC Control Rooms.
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Catering
Tea, Coffee & Light Refreshment will be served to CGFMs on arrivals.
Breakfast, Lunch, dinner & tea/coffee from 1st September to 20th October 2010 will be provided for OC staff / volunteers and representatives of MHA/ BoI, MEA, BCAS, Customs, CISF, DIAL, etc. who will be posted at Control Centre for airport duties during Games.
Coordination & Govt. Relations
CGR Team will ensure overall coordination for Airport operations at IGI Airport.
CGR Team will work in close coordination with regulatory agencies like Immigration, Customs, BCAS, CISF, Delhi Police, Airlines, DIAL, AAI etc for speedy and seamless process of athletes, officials and Games family at the airport.
CGA Relations
Establishing and maintaining relations with the CGFs and CGAs of all participating nations and provide timely communication for the efficient conduct of the games.
Ensuring provision of all required services including accreditation, accommodation, transport etc, to games family members.
Image & Look
Ensuring entire branding at both inside and outside areas of airport.
Medical and Doping Control
Doping Control Team will ensure guidelines and standards set by World Anti Doping Agency (WADA) are in compliance with the Federation Medical Commission directives.
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Airport Medical Unit’s will provide first aid/emergency stabilization before shifting to the designated hospital.
Media & Press Relations
Maintain a close coordination with media personnel for smooth and orderly
media coverage at the airport.
Protocol
Protocol team will receive the participating CGFMs at the aerobridge and assist /escort them up to CWG VIP Lounge on arrival and departure.
Protocol team will coordinate with nodal officer of MEA to conduct VVIP movements from Ceremonial Lounge.
Security
.
Security FA will coordinate with all relevant security agencies to deliver effective, professional, friendly and helpful security for Games participants and visitors at the airport.
Sports (NRAI)
SOP regarding arrival of sportspersons with weapons and ammunition Arrival
Team will be brought to customs area along with arms ammunition for clearance.
Deceleration of arms and ammunition at custom counter .
Custom will match the sl. no. of the weapons and quantity /caliber of ammunition.
After confirming the sl. no. and quantity with the certificate of arms / license/ permit
/official document to carry arms.
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Customs will issue copies of certificate, - four copies – custom one copy – Team , two copy – NRAI , one copy - OC
Additional copies of the above will be to security (Delhi police/ CISF)
Arms ammunition cleared by customs will be loaded in a vehicle provided by OC which can be locked (truck) . The truck will be escorted by Delhi Police up to Tugklakabad shooting range and in case of Kadarpur Delhi Police escort will be provided up to Delhi border . After Delhi boarder Haryana police will take over this will be co-ordinate d by Delhi police. NRAI official will accompany the convoy up to the range and get the weapons deposited and come back to airport.
Official representative of the team will also accompany the weapons for depositing them in Tuglakabad / Kadarpur range. After depositing weapons official representative will go to the place of stay.
Departure The weapons / un-used ammunition will be sent to airport under the escort of NRAI and Delhi police security, along with team representative. At departure weapons will be x-rayed by DIAL and handed over to airlines under supervision of NRAI / CISF/Customs. After clearance by Customs, the weapons / un-used ammunition will be handed over to airlines in presence of the passenger. Proper account and utilization certificate of arms and ammunition will be maintained by NRAI
Technology
IT FA will provide technological infrastructure, equipment, software systems to OC Control Rooms, CWG VIP Lounges & Athlete Seating Areas in both International &
Domestic arrival & departure at the airport.
IT FA will also assist in setting up telecommunication services, telephony services
and equipment, mobile telephones, data /internet communications, personal
handheld radios in various areas of OC units at the airport.
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To support accreditation system and the software and equipment required for
accreditation process in Assembly Areas at the airport.
Transport
Transport FA will provide punctual and safe transport services to Games Family, VIPs, athletes, team officials from airport to venue on arrival & venue to airport on departure during Games time.
Transport FA will be in constant touch with Protocol FA for escorting CGFMs from baggage claim area / CWG VIP Lounge / Athlete Seating Area up to the car / bus boarding point.
Workforce
Workforce FA will provide volunteers to be attached with various FAs at the airport as per their requirement.
Workforce FA will organise training for volunteers for various functions at the airport like Courtesy & Behaviour, Protocol duty, Immigration clearance, Baggage rules, Transportation arrangements etc.
AIRPORT OPERATION COORDINATION
Communication
OC Venue Commander will be responsible for day to day functioning of the Airport Operations from CWG Control Room which will be supported by a dedicated team from Protocol, Transport, Coordination, Security, Catering, Accreditation, Technology, Sport, CGA Relations, Medical and Doping, Workforce, Media Relations FAs and Volunteers.
OC Venue Commander will respond to and resolve issues in consultation with executive team consisting of Govt. Agencies (like MHA, MoCA, MEA, BCAS, AAI, CISF etc). In addition, daily briefings will be conducted for each day’s activity and keep all concerned officials of Control Room informed of key issues. He will also be responsible for taking on the spot decision along with his executive team.
OC Venue Commander will be responsible for communicating and implementing executive team decision.
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ARRANGEMENTS AT MUMBAI, CHENNAI & KOLKATA AIRPORTS
Manpower
Airport staff appointed by AAI / MIAL will facilitate customs/immigration check-in facilities for CGFMs.
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OC CWG D2010 Airport Operations Control Room 24x7 at T3, DIAL: 9971794562 and 011-61235100 Fax: 61236100
OC CWG D 2010
Mr. R.K. Sacheti, Jt. DG ([email protected]) 9873160671
Airport Control Room at T3 (Behind Customs Area)
Mr. Vinit Kapur, Director Coordination ([email protected] ) 9811921633
Mr. Roshan Lal, Director Airport ([email protected]) 9818870360
Mr. Kulbir Kataria, Director Protocol ([email protected]) 9810101459
Mr. Aditya Dasta, PO ([email protected]) 9654150164
Mr. MP Singh - PO ([email protected]) 9958757926
Mr. Rajat Dua- PO ([email protected] ) 9999597779
Mr. Ankit Kandpal - APO ([email protected]) 9999555994
Ms. Komal Gupta – APO ([email protected]) 9899287888
Mr. Karan Singh – APO ([email protected]) 9811767533
Mr. Pranveer Singh – IT ([email protected]) 9013324751
MOCA
Mr. Prashant Sukul, Joint Secretary ([email protected]) 011 24610386 Ms. Pragya R. Srivastava, Director ([email protected]) 9871359196
Airport Authority of India
Mr. P.K. Chadha, DGM Operations ([email protected]) 9811758738
Chennai Airport
Mr. V.P. Ram, GM Opr. (AAI) ([email protected]) 044-22564261/9056195555
Kolkata Airport Mr. B.K. Goswami, GM (Ops - Apt) ([email protected]) 033-32975998/9831325209
DIAL Mr. SIS Ahmed, Ex. Director (S&V) ([email protected]) 9871606212 Mr. B.K. Arora, Consultant – CWG ([email protected]) 9810705007 Mr. Ashwani Khanna, VP ([email protected]) 9717490554 Mr. Arun Behal, GM ([email protected]) 9910382817 Mr. Ashish Kumar, GM ([email protected]) 9971391406 Col. H.S. Ahluwalia, AGM ([email protected]) 9717494696 Mr. Jaideep Thakur, AGM ([email protected]) 9650495831 Mr. Ashish Jain ([email protected]) 9717095713 Mr. Jitendra Pandey, AM ([email protected]) 9650597860
MIAL
Mr. Vikram Sethi, Gen. Mgr. T-2 ([email protected]) 022-66850185/9833301374
Bureau of Immigration
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Delhi Mr. Sunil Kumar, AFRRO/Admn ([email protected]) 25652608 / 9868829792 Mr. Ajay Makan, ACIO-I I/C Admn ([email protected]) 9818825520 Mr. Ajay Chaudhary, Dy Director (Imm) 9810063357 Mr. S.S. Sharma, In-charge IT 9810555900
Mumbai
Mr. B.C. Barman, AFRRO 022-26813481/9819067043 Mr. HK Pathak, AFRRO 022-26813481/9819067043 Mr. Deepak Grover, AFRRO 022-26813481/9819067043 Mr. Pranay Mitra, AFRRO 022-26813481/9819067043
Chennai
Ms. Rajarajeshwari, Assistant Director 044-23454976-77
Bangalore Mr. MG Subramanyam, AFRRO 080-22001302/22001311/9845022160
Amritsar Mr. AK Thapliyal, ACIO-I/G 0183-2500464/9417805064.
Kolkata Mr. AK Banerjee, DCIO 033-25113059/9239439502
Hyderabad Mr. Harbhajan Singh, DCIO/AFRRO 040-24251317/9177602254.
CBEC
Mr. S M Bhatnagar, Joint Secretary ([email protected]) 9560313233
Mr. Ashutosh Baranwal, Addl. Comm. ([email protected],
[email protected]) 9810382699
Mr. P S Mann, Superintendent ([email protected]) 9810929522
MEA
Mr. P.K. Gautam, Under Secretary (PV-2) 011-23383866/ 9711017092
Mr. Vimal Kumar Yadav, 9971568223
Mr. Bhopal Dutt 9968824092
MHA
Mr. P.V. Sivaraman, Deputy Secretary ([email protected]) 011- 23381374 / 9810359592
Delhi Police
Dr. O.P. Mishra, DCP (Airport) ([email protected]) 011 – 25671509, 9818099090
Mr. M A Haider, ACP ([email protected]) 9811584810
CISF
Mr. K V K Sriram, Commandant [email protected] 9650194205
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BCAS Mr. J.S. Rana, Dy. Commissioner ([email protected]) 25652486 / 9810092775 Mr. Ajay Sharma, Astt. Commissioner of Security 9811546865
Air India
Mrs. R Jaidka, Exec. Director [email protected] 9958215554 Mrs. S Dhindsa, AGM [email protected] 9958215553
AOC
Mr. Pervaiz Alamgir, Chairman ([email protected]) 9811263000
National Rifle Association of India (Sports shooting weapons related) Mr. Kishan Singh Sethi, Chairman RC 9810820464 Mr. Amar Sinha, Coordinator ([email protected]) 9899566492 Mr. Avtar Singh Sethi, Sr. VP ([email protected]) 9818203370, 9999337451 Mr. Amit Koslia, Coordinator 9968099008
Dept. Of Health
Mr. S. Eswava Reddy, ADC ([email protected]) 9871130773
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Important OC Functional Areas
Accreditation
Ms Monica Chaturvedi, APO [email protected] 9958895737
Ms. Arya Tiwari, APO [email protected] 9953301412
Administration
Mr. Amar Singh, Director [email protected] 9868174132 Mr. Prasad Melge, APO [email protected] 9999081733
Finance & Accounts
Mr. K.L. Banerjee, Director [email protected] 9868851148 Mr. Ankit Singh, AA [email protected] 9810002088
Catering
Ms. Sharayu Amlekar, Director [email protected] 9650292655 Ms. Neha Sangwan 9953977978
CGA Relations
Mr. Ashwin Lokare, Director [email protected] 9958366420
Mr. Amar Singh Wazir, Director [email protected] 9818880897
Mr. Yaduraj Singh, Director [email protected] 9810554362
Mr. Tejender Singh, PO [email protected] 9871773261 Mrs. Chhavi Gaur, APO 9810782122
Image & Look
Ms. Sangeeta Welinkar, ADG [email protected]
9650211433
Mr. Rohit Mohan, Director [email protected]
9810473139
Ms. Pooja Mehra, APO [email protected]
9711973113
Logistics
Mr. R.K. Singh, Director [email protected] 9811079334
Medical
Dr. Arun K. Mendiratta, Director Medical, OC [email protected] 9971430094
Protocol
Mr. Kulbir Kataria, Director [email protected] 9810101459
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Mr. Himmat Singh 9871782656
Mr. Sukhjit Singh 9873969466
Mr. Sumit Bains 9711712559
Mr. Sumit Singh 9990781493
Security
Mr. BS Bankoti, PO [email protected] 9810390011
Mr. Shivanand Mishra 9953472177
Mr. Shyam Lal 9013246909
Mr. Trilok Singh 9891069495
Technology
Mr. Prashant Gupta, PO [email protected] 9953330150
Ms. Saba Khan, AA(Telecom) [email protected] 9654321643
Mr. Vishal Singh, AA(Venue Tech) [email protected] 9136222852
Transport Mr. Manish Midha, APO [email protected] 9810104021 Mr. Sanjiv Sharma, [email protected] 9899513529 Workforce Mr. Suryakant Raut [email protected] 9289322121 Mr. Rohit Tomar [email protected] 9953180547 Games Travel Office Mr. Harshwardhan Singh 9871714721 Mr. Sumit Nagpal 9873585960 Mr. Deepak Kumar 9958811308 Mr. Rohit Kumar 9999688276
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Organising Committee CWG Delhi 2010 Page 35 of 37
LIST OF IP PHONE (VOIP) – 211 series
Accreditation
1. 36151 2. 36152
Coordination & Govt. Relations
1. 36205 (Venue Commander) 2. 36206 (Common) 3. 36416 (Common)
Doping/Medical
1. 36211
Protocol
1. 36202 2. 36201
Technology
1. 36111
OC Security
1. 36100 (Control Room)
Transport
1. 36411 2. 36417 (Control Room) 3. 36414
Workforce
1. 36491 2. 36492 3. 36493
Delhi Police Room
1. 36207 (DCP Airport)
Police Control Room (Wireless)
1. 36418 2. 25652171
AIRPORT OPERATIONS PLAN
[IGI Airport - International and Domestic Terminals]
Organising Committee CWG Delhi 2010 Page 36 of 37
GLOSSARY
Name Description Abbreviation
Airport Authority of India
Nodal agency for the overall management of Airports in India AAI
Control Room Central coordination and communication centre responsible for coordinating Games wide functions, communicating Games wide messages and escalating high level issues for resolution.
CR
Back of House Operational / office areas within the venue BoH
Bureau of Civil Aviation Security
Responsible for Airport security by regulating airport access through issue of Airport passes in designated areas
BCAS
Bureau of Immigration An immigration authority responsible for Immigration clearance on arrival/departure at Indian ports
BoI
Central Board of Excise &Customs
Oversee customs / excise duty / clearance and exemptions CBEC
Central Industrial Security Force
Responsible for Airport security primarily inside International and Domestic terminals and includes overall security at airport
CISF
Commonwealth Games Associations
The national bodies of each participating country responsible for the development and management of the teams that compete.
CGA
Commonwealth Games Federation
The organisation that is responsible for the direction and control of the Commonwealth Games.
CGF
Commonwealth Games Family Members
The official representatives of the Commonwealth Games Federation, Commonwealth Games Associations, athletes and officials.
CGFM
Daily Run Sheets Brief outline of key daily activities in the venue DRS
Delhi International Airport Ltd.
Responsible for Airport management / operation of Delhi International and Domestic airport
DIAL
Delhi Police A Police agency under the Ministry of Home Affairs primarily responsible for law and order / security in Delhi
DP
Delhi Traffic Police A part of Delhi Police, responsible for traffic management within the city DTP
Directorate General of Civil Aviation
A body under MOCA, primarily responsible for permissions i.e. temporary import of Arms and Ammunition related to Games
DGCA
Functional Area Command
Games time operational centres responsible for the coordination and communication of each FA.
FAC
Functional Areas Organising Committee departments responsible delivering specific services to the Games i.e. Medical services
FAs
Furniture, Fittings and Equipment
Furniture, additional venue fittings and equipment installed in a venue to make it Games ready.
FF&E
Games Executive Responsible for high level decision making which may require consultation
with higher authorities and external agencies. GE
Intelligence Bureau An agency under Ministry of Home Affairs primarily responsible for carrying out research and background checks of individuals / foreigners coming to India
IB
AIRPORT OPERATIONS PLAN
[IGI Airport - International and Domestic Terminals]
Organising Committee CWG Delhi 2010 Page 37 of 37
Ministry of Civil Aviation
Apex controlling body for Airlines/Airport functioning in India MOCA
Ministry of External Affairs
Responsible for issuing necessary instruction to all Indian missions in abroad for immediate grant of visa’s / gratis visa’s related to Commonwealth Games
MEA
Ministry of Home Affairs
Responsible for issuing necessary instructions related to visa on arrival (TLF) i.e. Temporary Landing Facility
MHA
National Rifle Association of India
The primary organisation for promoting shooting sports in India NRAI
Organising Committee Body responsible for the organisation and delivery of the Games OC
Venue Manager Will oversee the successful implementation of all aspects of venue operations and is responsible for the smooth, safe and efficient operation of the venue.
VM
Venue Operations Centre
Hub of all operational decision making and information in each venue VOC
Venue Operations Manager
Leads and coordinates the key Front of House (FoH) and/or Back of House (BoH) operations;
VOM
Venue Security Commander
Provides security information and support to ensure efficient and safe operations at the venue for all constituents
VSC
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