© 2014 IBM Corporation
AD402: Create Self-Service Apps in Minutes with IBM Forms Experience Builder
Marty Lechleider, IBM
Web forms are one of the interaction patterns
structured interaction
registrationsurvey
enrollment requestfeedback
self service
application
Web FormsWeb FormsAppsApps
Dynamic Dynamic Web Web
ContentContent
SocialSocial
content interaction
people interaction
Web Forms are one
of the interaction
patterns ...
… along with
dynamic Web Content and Social
IBM® Forms Experience BuilderLets non-technical users create sophisticated web form applications
Build complete solutions with database, reports, charting, workflow, notifications, access control and more
Comprehensive service architecture Easily extend with common web development skills
IBM Forms Experience Builder
Based on a Modern Web Architecture
Single software deployment for everything
design deployuse
view results
Integrate into other appsmanage
IBM Forms Experience Builder
Standalone Digital Experience
WebSphere Application Server
DB2
WebSphere Portal 7 or 8
WebSphere Application Server
FEB Portlet
FEB
IBM Connections 4.5
WebSphere Application Server
FEB Survey Widgets
LDAP
Social
SMTP
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Demo time!See the demo at:
http://www.youtube.com/watch?v=FyDpiIBwQEk
7
Demo Create a multi-page training request application with
– Services to pre-populate fields– Workflow stages, roles and privileges for approval– JavaScript– Rules
Add it to Portal
Make it Responsive with CSS
All from scratch in less than 15 minutes
8
Example ApplicationsSurveys, Polls &
FeedbackProgram & Event
RegistrationBusiness Forecasting and
Project Tracking
Financial Applications & Transactions
Reservations & Scheduling
Promotional Offers and Campaigns
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Example ApplicationsHR Self Service Time & Attendance Employee Onboarding
Customer Service Bid Preparation and Proposal ReviewOpportunity Tracking
10
Example Applications
● Lets citizens combine different transportation options into one coordinated product
● Makes it easier to get from point A to point B ● Helping to takes personal vehicles off the road● FEB + Portal + WCM + IBM BPM
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Example Applications
● Patient journals● Surgical consent forms● Service requests● Apps built by business users & IT● Integrated with Portal and Children's medical
systems
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Example Applications
● Migrated & converted 700+ forms from legacy system to Forms Experience Builder and WebSphere Portal
● Partner (Streebo) provided wizard to facilitate mass conversion to Forms Experience Builder
● Improvement in internal compliance and audit results
● Highly scalable and multi- channel (mobile) adaptable
● Revised forms helped in improving the TAT by ~ 22%
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Example Applications● Developed a Forms Experience Builder-based
application for Snow Removal Estimation. ● Uses controlled variables (snow occurrence, market
rates, production factors, etc.) to standardize and automate much of the snow estimating process.
● Benefits of the solution include:● More consistent and profitable pricing ● Decreased administrative cost for providing
estimates.● Reduced risk exposure to liability claims thru better
job awareness, consistent job performance planning, and scope of work capture
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Example Applications
Savings● Annual estimated cost avoidance to IBM business at over $6.4M
IBM CIO Lab ● Delivered FEB as a “self-service” tool to IBM business users
IBM Lotus Greehouse● FEB as a “self-service” tool for IBM'rs, partners and customers● Over 10,000 FEB applications● No support or training● One person who looks after the deployment as part of their job
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Add value by integrating FEB into your Digital Experience
Personalized self service Integrate with profile information
to provide a custom experience Integrate with existing systems to
provide exceptional self-service Add offers and campaigns
Capture new leads Engage customers in marketing
programsMonitor and track results
Easy access to results with IT involvement
FEB based Community Surveys in IBM Connections
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CommunityNavigation Sidebar
Survey widgets Show list of active surveys Display featured surveys View featured results
Survey events Receive updates Participate or view results
Survey designer Create polls and surveys Manage surveys
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Why Customers Love Forms Experience Builder Speed
Non-technical users can build sophisticated web applications
Agility Make changes and fine tune web form experiences in minutes
Integration Excellent fit with IBM Digital Experience and Social software
Cloud Economics A single shared deployment for all your needs
Easily Extended IT can collaborate with business users to extend applications using readily
available web development skills
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Resources
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Sample Apps to Help you Get Started
http://www-10.lotus.com/ldd/lfwiki.nsf/dx/Forms_Experience_Builder_Starter_Packs#Starter+Packs+for+Forms+Experience+Builder+v8
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Videos to Help you Learn
http://www-10.lotus.com/ldd/lfwiki.nsf/dx/Forms_Experience_Builder_Starter_Packs#Starter+Packs+for+Forms+Experience+Builder+v8
http://www-10.lotus.com/ldd/lfwiki.nsf/dx/Forms_Experience_Builder_Demonstrations_and_Videos
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Education to help you develop your skills
“Using the IBM Forms Experience Builder you will learn to use the simple web-based user interface to develop interactive form driven applications, integrate role based security, implement the integrated lightweight routing for approvals and notifications, explore personalized integration with WebSphere Portal, and leverage open standards utilizing REST API services.”
http://www-304.ibm.com/events/idr/idrevents/register.action?meid=16088&ieid=9016
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Resources to help build and demo appshttps://greenhouse.lotus.com/forms/login/org/index.html
FEB on Greenhouse
https://www.ibm.com/developerworks/community/groups/service/html/communityview?communityUuid=05651788-f17f-4309-a5c6-698e67acd9c1
FEB on Dev Works
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Engage Online
SocialBiz User Group socialbizug.org– Join the epicenter of Notes and Collaboration user groups
Follow us on Twitter– @IBMConnect and @IBMSocialBiz
LinkedIn http://bit.ly/SBComm– Participate in the IBM Social Business group on LinkedIn:
Facebook https://www.facebook.com/IBMSocialBiz– Like IBM Social Business on Facebook
Social Business Insights blog ibm.com/blogs/socialbusiness– Read and engage with our bloggers
Engage Online
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Access Connect Online to complete your session surveys using any:– Web or mobile browser – Connect Online kiosk onsite
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© Copyright IBM Corporation 2014. All rights reserved.
U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
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All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.
Acknowledgements and Disclaimers
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