Download - ABOUT HAYMAN...allowing Hayman to proactively manage available bandwidth. By placing bandwidth limitations on each device accessing the network, Hayman can ensure each guest receives

• BecauseHaymanisinaremoteislandlocation,itwascrucialfor

thepropertytofindatrustedandreliablehigh-speedInternet

access(HSIA)serviceprovider.Priorto2012,Haymanwas

unhappywithitsHSIAprovider,whichwasunabletodeliverthe

interfacesandintegrationsneededtoproperlyserveHayman’s

guests.

• WiththepreviousHSIAsolution,Haymanwasalsounableto

brandservicesforguestsorchargeforInternetaccess,thereby

losingoutonanopportunitytogenerateadditionalrevenue.

• Perhapsthemostglaringdeficiencywasthelackof

Authentication,AuthorizationandAccounting(AAA)—amethod

fortransmittingaccessrequestsintheformofusercredentials,

serviceauthorization,andsessionaccountingdetailsbetween

devicesandnetworksinareal-timemanner.

HaymanisAustralia’smost-awardedprivateislandresortandis

consistentlyrecognizedasaworldleaderinresortexcellence.The

luxuriouspropertyoffersroomsnestledinthelushrainforestsand

sun-kissedvistasoftheWhitsundaysandGreatBarrierReef.Hayman

hasreceivedmanyaccoladesandisamemberoftheprestigious

organization“LeadingHotelsoftheWorld.”

©2013Nomadix,Inc.Allrightsreserved./30851AgouraRoad,Suite102,AgouraHills,CA91301/818-597-1500/[email protected]/www.nomadix.com

CHALLENGE

Private Island Resort Hayman Becomes Great Barrier Reef Hotspot with Nomadix Internet Access Gateway and

Technology Package from McLaren

ABOUT HAYMAN

CASE STUDYNomadixInternetAccessGateway

• HaymanturnedtoMcLarenTechnologies,anAsiaPacificIT

solutionsspecialist,topackage,integrateandinstallaseriesof

Internettechnologyproducts.

• McLarenprovideditsHSIAguestportalandWeb-basedhotspot

softwareinconjunctionwithaNomadixInternetaccessgateway

andhospitalitymodule.Thehospitalitymoduleinparticular

enabledseamlessintegrationwiththepropertymanagement

system,thusallowingHaymantodirectbillInternetaccessto

eachguest’sroomchargesasappropriate.

• Equippedwitharangeofbandwidthmanagementtools,the

integratedsolutionoptimizedavailablebandwidthbylimiting

usagesymmetricallyorasymmetricallyonaper-device(MAC

address/User/Plan)basis.ThesolutionalsomanagedtheWAN

linktraffictoprovidecompletebandwidthmanagementoverthe

entirenetwork,thusensuringthateachHaymanguestreceived

anoptimum-qualityInternetconnection.

• WithAAAactivated,Haymancouldthenefficientlyofferthree

Internetaccessoptionstobestsuitguests’needs:high-speed

in-roomconnectionforafee,hotspotplansforthosethathavea

hotspotaccount,andfreelimited-speedaccess.

SOLUTION



“GivenHayman’sremotelocation,weneededanInternetaccessgatewaythatwashighlydependable.Nomadix’sproductsarenotonlydependablebutcanalsooperateinbothwiredandwirelessnetworkstoprovidemaximumflexibilityforthe

operatorandtheenduser.”

– MATTHEW WHITE, Managing Director,

McLaren Technologies

www.mclarenint.com

RESULTSRevenue generationThecompleteInternettechnologysystemhasaddedvaluablerevenue

toHayman’sbottomline.Beforethesolutionwasimplemented,

HaymanwasunabletochargeguestsforInternetaccess.With

thesolutioninplace,Haymannowhastheabilitytochargeguests

forInternetaccessbasedonflexibletieredbillingplans,thereby

providinganentirelynewrevenuestreamfortheproperty.

Scalability and coverageThepervasivenessandqualityofHayman’sInternetconnectionhas

greatlyimproved.

ChoiceHaymanguestshavethreeInternetaccessoptionsfromwhichto

choose.

Branding and new applicationsInadditiontothethreeInternetoptions,guestscannowaccessa

portalfeaturingcurrenthotelinformationandimmediateone-click

accesstosocialmediachannels.

Ease of useInjustafewsimplesteps,guestareabletoaccesstheInternet

withoutissue.Thiseaseofusehasresultedinsatisfiedguestsand

minimizedanyneedfortheproperty’sITstafftobecomeinvolved.

Increased bandwidth managementWiththeNomadixauthentication,Haymanisabletotrackwhich

guestsareusingthewirelessnetworktoaccesstheInternet,thereby

allowingHaymantoproactivelymanageavailablebandwidth.By

placingbandwidthlimitationsoneachdeviceaccessingthenetwork,

Haymancanensureeachguestreceivesafairshareoftheavailable

bandwidth,whichleadstoaqualityuserexperience.

“TheNomadixsuiteofInternetaccessofferingshasbeenahighlyeffectiveenhancementtohelpourguestsstayconnected.”

– SCOTT MURRAY, General Manager,

Hayman

ABOUT NOMADIX

Nomadixoffersgatewaysforseamlesswiredandwirelessconnectivitysolutionsacrosspublicaccess

networksandenterprises.Poweredbypatentedtechnology,Nomadixenablesrevenuegenerationand

customizationinanumberofbusinessmodels.WithNomadix,publicaccessnetworkprovidersareable

todeploycost-effective,secureandeasy-to-usenetworkservices.Nomadixisawholly-ownedsubsidiary

companyofDOCOMOinterTouch.

Formoreinformation,visitwww.nomadix.com.

