A “taste” of leadership
Programme
Developing an effective team
Don Garford
Developing an effective team
Programme
• What is a team?• The stages to becoming an effective
team?• Achieving and maintaining the
performing team
What is a team?
For each of the groups of people say if you think they are a team, and if so what
makes them a team
What is a team….a definition?
…..a group in which the individuals have a common aim
and in which the jobs and skills of each member
fit in with those of the others…..Bernard Babbington-Smith
What is a team … a better definition?
A small number of people with complimentary skills who are committed to a common purpose,
performance goals, and common approach for which they hold
themselves mutually accountable.Katzenbach and Smith
Self assessment of your team?Turn to the person next to you and say how well you think your own team measures up
against each aspect of this proposition?Totally – Largely – Partly- A little -
Not at all
The stages to becoming an effective team
(Tuckman, Development sequences in small groups)
Forming
Storming
Norming
Performing
Achieving and maintaining the performing team
The balancing act!(John Adair, Action Centred Leadership)
Task
TeamIndividual
Achieving and maintaining the performing team
Getting the team values right
• Achievement• Adventure• Affection• Competitiveness• Co-operation• Freedom• Friendship• Inner Harmony
• Integrity• Involvement • Loyalty• Pleasure• Power• Recognition• Self-esteem• Wealth
Achieving and maintaining the performing team
Getting flow of communication right!
Achieving and maintaining the performing team
Getting the content of communication right
(Adapted from Bales)
Socio emotional
Positive actsShows solidarity
Shows tension releaseShows agreement
Negative actsShows disagreement
Shows tensionShows antagonism
Task relevant acts
QuestioningAsks for information
Asks for opinionAsks for suggestions
ProvidingGives suggestions
Gives opinionGives information
Achieving and maintaining the performing team
Getting decision making right
Achieving and maintaining the performing team
Understanding team “roles”
Technical Role Team Role
Team “roles” – the benefits?
• Knowledge of self • Knowledge of each other• Understanding of how to interact with
each other• Understanding of team “balance”
Belbin scoring Sh Co Pl RI ME Imp TW CF
Name
Name
Name
Name
Name
Name
Name
Discussion pointLook at the team results.
What does the profile tell you about your team and what you might do to develop it?
Enter your name and your scores in
the respective column
Achieving and maintaining the performing team Using work to learn - Significant
Event Analysis
To learn from and improve
What/why/how
Informal – improve ability of team to
openly discuss and handle difference
Leader has focus on creating appropriate
“climate”
Formal – develop skills to analyse and
solve problems
Achieving and maintaining the performing team
The leaders “duty” to role model
The conscious or unconscious behaviours of a person that can influence the behaviours, styles and attributes
of another person
Real role modelling?Whose behaviour do you admire?What do you admire about their
behaviour? Why do you admire it?
Role modelling
Social learning theory
• People observe the behaviour of others in given situations, and note the outcomes of those behaviours
• Consequently, they use this knowledge to shape their own behaviour in similar contexts with expectations of similar outcomes
Albert Bandura
Social learning theory
Developing an effective team
• What is a team?• The stages to becoming an effective team?• Achieving and maintaining the performing
team
Final reflections Reflect upon what we have covered in this
workshop and draw one conclusion for you as a “developer” of your team
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