A collaborative model for workforce transformation
Ann Saxon, Head of Workforce Development Mahua Das, Post-Doctoral Fellow
School of Health and WellbeingKerry Davies , Diana Smith & Linda Francis
Walsall [email protected]
Aims of Presentation
Overview of collaborative Workforce Transformation project
Frail Elderly Care Pathway Walsall Health and Social Care.
Summary of Action Research Model Challenges and solutions: our learning to date
Project relationships for funding and integration
Workforce project
Project 9: Workforce Transformation Aims :• to build the skills and capabilities of a workforce
equipped to deliver high quality, integrated care closer to home
• to devise measurable outcomes which contribute valid, credible and empirical evidence to inform knowledge and understanding about planning and development of a motivated, fit for purpose workforce
Objectives continued
• to share learning and experience from each project in order to evolve model of high quality care which enables seamless transfer between care settings and integrated working between health, social care, the third sector, service users and carers at local PCT level and is transferable across the Black Country region.
Skills Analysis SurveyDiscovery InterviewsRapid review of the literatureBespoke Learning materials Personalisation workshopService Evaluation ToolkitDeveloping competence and skills
Care Pathways Frail Elderly COPDDiabetes Mental Health
WalsallDudleySandwellWolverhampton
Challenges of partnership working
Resources needed to establish:
• Common vision• Shared aims• Effective systems and
infrastructures• Measures of added value
and impact
Walsall Frail Elderly Care Pathway objectives • Identify the workforce skills,
competencies and team mix needed to deliver the pathway,
• Design, develop and pilot test a flexible training programme able to support the different development needs of staff currently working in either acute or primary care
• Evaluate the impact of the training programme and modify accordingly, ready for industrialisation
Skills Analysis Questionnaire Confidence and importance in role
• Health and Social Care Staff
• Dementia
• Mental capacity Act
• Personalisation “Whose Shoes?” workshop
• Heart Failure / COPD training
• Promotional DVD
Personalisation
“Whose Shoes ?” event
Walsall Frail Elderly Care Pathway Team
Developing partnership working
“learning by doing” - a group of people identify a problem, do
something to resolve it, see how successful their efforts were,
and if not satisfied, try again “
O’Brien (2001)
Action Research
Workforce Transformation
using Action Research
PLANNING
ACTING REFLECTING
OBSERVING
Workforce Development
Identifying Collaborating Organising
Interviewing Collecting Investigating
Analysing Reporting Discussing
Evaluating Changing Reviewing
Our learning
A partnership approach can convey – Speedier learning, – Reduced duplication, better integration– Shared workload reduces individual resource
investment – Improved cross boundary team working– Mutual support in planning and management of
transformational change – Greater coherence of workforce planning and service
development across the health economy
Your experience of partnership working
1. What types of collaborative/partnership work have you experienced or think could be feasible ?
2. Share creative solutions to achieve benefits realisation
3. Share creative solutions to ensure impact and integration
References• Boorman S., (2009) NHS Health and Wellbeing Leeds, Department of Health• Burns D., (2007). Systemic Action Research: A strategy for whole system
change. Bristol, Policy Press • Department of Health (2009). Transforming Community Services: Resource
Pack for Commissioners of Community Services, London, Department of Health
• McNiff. J., (2002). Action research for professional development: concise advice for new action researchers,
• O’Brien R., (2001). An Overview of the Methodological Approach ofAction Research, In Roberto Richardson (Ed.), Theory and Practice of Action Research. João Pessoa, Brazil: Universidade Federal da Paraíba. (English version)
• Reason P., Bradbury, H., (Eds.) (2001). Handbook of Action Research: Participative Inquiry and Practice, Thousand Oaks, CA, Sage
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