Sources:
(3) 2013 SITA Passenger IT Trends Survey (4) JD Power North American Airport Survey
COMMON-USE AND SELF-SERVICE SOLUTIONS
BAGGAGE MANAGEMENT SOLUTIONS
FOLD MARKSDO NOT PRINT
FOLD MARKSDO NOT PRINT
FOLD MARKSDO NOT PRINT
FOLD MARKSDO NOT PRINT
infographic PRINT 210x841.indd 1 25/03/2014 10:08
No. 1
1.3 billion
TOGETHER. CREATINGTOMORROW’SAIRPORT, TODAY
• 36% reduction in wait times experienced by users of SITA's 5,500 kiosks at 400+ common-use airports
AIRPORT ICT PROVIDER
98.2%
INVESTING5% OFREVENUESIN R&D
SITA SUCCESSFULLY PARTNERING WITH ORANGE BUSINESS SERVICES SINCE 2001
FIRST AIRTRANSPORTINDUSTYRYCLOUD LAUNCHEDIN 2011
FIRST GLOBALMOBILEDATA SERVICEBUILT IN 2011
FIRST NFCSOLUTION,SPEEDINGPASSENGERACCESS ANDBOARDING VIANFC-ENABLEDSMARTPHONESIN 2012
FIRSTAIRLINEBOOKINGENGINEINTEGRATEDWITHFACEBOOKIN 2011
R&D PARTNERSHIP CLOUD MOBILE DATA NFC FACEBOOK
FOR MORE INFORMATION VISIT
ENSURING PASSENGER SATISFACTION
PASSENGERS HAVE BEEN CHECKED-IN USING SITA’S COMMON USE TERMINAL EQUIPMENT (CUTE)
• Since 2008, SITA has played a major role in the 53% reduction of mishandled baggage within the industry
ENSURING OPERATIONALEXCELLENCE
www.sita.aero/airports and #CompleteAirport
ENHANCING COMMERCIAL AND FINANCIAL SUCCESS
OF INTERNATIONAL DESTINATIONS ARE COVERED BY SITA‘S EXTENSIVE NETWORK
95% UNRIVALLED PRESENCE SUPPORTED 24/7 BY MORE THAN 2,000 IT PROFESSIONALS
AIRPORTS WORLDWIDE
1,000+
• An extra 10 minutes spent ina security queue reduces on average 30% passenger's retail spend
BORDER CONTROL AND SECURITY SOLUTIONS• iBorders Self-Service Border
Control systems can allow passengers to cross the borderin as little as 8 seconds
AIRCRAFTSOLUTIONS• With 100 million Type B messages carried per day, Aircraft Solutions provide real-time exchange between ATC, cockpit crew, airline operations centres and aircraft systems
AIRPORT OPERATIONS SOLUTIONS• Increased operational efficiency as result of 25% better resource allocation
ATI CLOUD• A truly global infrastructure pre-connected to 380 airports, 17,000 air transport sites and 15,000 commercial aircraft
INNOVATION
PASSENGER FLOWMONITORING SOLUTIONS
OF SITA CUSTOMERS ARE EITHER ABSOLUTELY SATISFIED, VERY SATISFIED OR SATISFIED WITH OUR PERFORMANCE
COMMUNICATIONS AND INFRASTRUCTURE SOLUTIONS• 2,400+ air transport industry companies are using SITA Messaging Services • 400 airports have a shared infrastructure
Top Related