Diapositiva 1
8 Cardinal Sins of EMR Training
Biggest Expense of EMR Software
The largest cost associated with implementing EMR software is the training and change management componentStaff usually must be trained on all sorts of tasks from GUI to WindowsNeed to be trained on related devices (e.g. printers)Need to learn new software functions with repetitionClinics often need additional training after initial session
8 Sins
3
Gap Between Training and Launch
Often practices are in a rush to train staff even though EMR enrollment is not finishedTraining is completed then as many as 8-10 weeks can passStaff forgets how to use software and additional training must be purchasedRevenue XL recommends starting training after the setup process is complete
Training Everyone To Do Everything
In most clinics different staff have different jobs and specialties; therefore they do not have to be trained in everything
Instead should focus on optimizing necessary skills for staff to do their specific jobsEMR vendors should train a couple specialists and then rest of staff by discipline
Training Ends with Implementation
Training staff for use of EMR software is a process that continues for a long period of time
Roles and responsibilities of staff change over time, new employees must be trainedUse specialists to train new employees and for refreshing memory
Having Vendor Teach Basic Skills
Using EMR vendors to teach basic computer skills is simply a waste of money
Either have staff teach each other or hire computer science student for cheapHave hardware installed in advance so staff has experience with basic skills
Trying to Train over Video Conference
EMR software is complicated and thus the training needs to be treated as so
Remote training is cheaper but not nearly as effective and can be more expensive in long runAlways choose on-site training and have vendor present during launch
Lack of Formal Training Material
Insist that the Vendor provide formal training material for your staff (hopefully specialized)
If not available, turn to recording training session and creating training binder for future reference
Assuming that Training Covers Everything
Often vendors use a standard lesson for all practices they provide EMR to
Look for vendors that provide specialized training and softwareThis will make most use of training session and avoid wastes of time
Failing to Ensure that Vendor is Validated for your Practice
You should confirm trainers credentials before they come on-site
When trainers are familiar with your specific practice they can help your staff more and provide specialized tips
By avoiding the 8 Cardinal Sins of EMR Training you'll
significantly slash your training costs
improve your return on investment
Contact [email protected](408) 625-7254
www.revenuexl.com
RevenueXL Inc. Headquarters19925, Stevens Creek Blvd.Cupertino, CA 95014
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Matt's Blues
Kevin MacLeod
Funk and Blues
2007
Blues
166748.05
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