20/20 Business

ConsultingHelping you

see yourbusiness better

Email:info@2020businessconsulting.co

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Web:www.2020BusinessConsulting.co

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20/20 Business Consulting provides a quick, effective

process for organizations to train their employees and

improve their business outcomes.

Our objective is encouraging employees to become

engaged, aware, compliant and focused on the business results you need to maintain

your competitive edge through customized training.

We specialize in skill development in customer

service, building community, diversity, performance

management and workplace safety by utilizing video,

PowerPoint, case studies, and role play.

 We get employees on the same page – your page!

About Us20/20 Business Consulting will collaborate with your management team to design, customize and deliver schedule-friendly performance-based learning events.

We offer a variety of scalable workplace courseware solutions to augment your investment in your organization’s futureby identifying the skills, outcomes and level of employee engagement that will result in improved workplaceperformance.

Our courseware structure is comprised of PowerPoint content, commercially-prepared videos, learner activities, and your policiesand procedures.  Learner engagement is driven by interactive discussion, role play, or case studies. 

Competency is measured by post course quiz.

Services

Excellent customer service means return customers and a great business reputation. 

Sexual Harassment

Your business or organization wouldn’t exist without your customers, but the demands of

daily activities and deadlines can get in the way of good customer service. 

Bullying, hostile behavior and sexual harassment are not humorous or insignificant and have no place in the workplace. Such behavior creates tension and compromises bottom line productivity.

Respectful Workplaces

It’s not the workplace of generations ago.  It’s changing, becoming faster, more challenging and more diverse. Many of us find ourselves working with coworkers that come from different lifestyles, languages, values, religions, and values. Combined with strict deadlines, short staff, impatient customers and longer work hours, emotions are heightened.

This course will help your employees obtain the skills they need to see that courtesy and respect can and will improve overall behavior, encourage communications and help create a respectful and therefore productive, harassment-free workplace.

The OSHA Hazard Communication Standard (HCS) requires that employees whowork with potentiallyhazardous chemicalsreceive informationabout how to use thesesubstances safely. 

This course demonstrates ways to prevent injuries and tests your employees’ disaster preparedness.

Your organizational success depends on getting your employees to meet your expectations. Without proper feedback and coaching it can be difficult.

This course helps improve employee performance and retention while creating a more productive workforce.

Management

Health And Safety

Customized Solutions

Customer Service

Each of our training programs can be customized for your specific needs. In addition to the topics currently in our portfolio, we will be happy to work with you to develop programs to address additional performance issues.