2013 Talent Shortage The Great Awakening
Jonathan Means
VPGM, Manpower
August 27, 2013
ManpowerGroup
2013 Talent Shortage Survey
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ManpowerGroup 2013
Talent Shortage Survey
What we’ll cover today
• The Human Age / World of Work trends
• Talent shortage survey results
• Why employers are having difficulty filling positions
• Strategies to overcome the talent shortage
• Recruiting strategies you can pursue
• Local employment outlook
ManpowerGroup
2013 Talent Shortage Survey
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ManpowerGroup 2013
Talent Shortage Survey
The world is entering a new reality – the Human Age
Eras defined by the
raw materials people
bent to their will:
• Stone Age
• Bronze Age
• Iron age
Eras defined by the
domains that people
conquered with ever-
increasing technology:
• Industrial Age
• Space Age
• Information age
Era defined by
the ingenuity of
individuals and
of the community:
• Human Age
Photo Credits; Johann Helgason, monroega.us, Google
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World of Work trends
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2013 Talent Shortage Survey
U.S. Results
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About the 2013 Talent Shortage Survey
The ManpowerGroup Talent Shortage Survey looks at the
extent to which employers are having difficulty finding the
right talent, what jobs are most difficult to fill and why, concern
over stakeholder impact, and what strategies employers are
pursuing to overcome the talent shortage.
• 8th year of the survey
• 40,000 employers worldwide in 42 countries and territories
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Audience Question #1
How much difficulty are you currently having filling key positions
due to lack of available talent?
A. Significant difficulty
B. Some difficulty
C. No difficulty
D. Unsure/not responsible for hiring
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U.S. employers struggle to fill jobs
The survey revealed more than 1 in 3 U.S. employers report they
are experiencing difficulty filling jobs due to a lack of available talent.
14%
19%
22%
41%
31% 30% 31%
34% 34% 35% 40%
Global
U.S. 44%
41%
52%
49%
39%
60%
40%
20%
0%
2006 2007 2008 2009 2010 2011 2012 2013
Percentage of U.S. Employers Having Difficulty Filling Jobs
Source: ManpowerGroup 2013 U.S. Talent Shortage Survey
U.S. hardest jobs to fill
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Audience Question #2
Which positions do you have the hardest time filling at
your organization?
A. Skilled Trades, Technicians, Mechanics, Drivers
B. IT, Engineering, Finance / Accounting, Sales
C. Management / Executives
D. Teachers
E. None of the above
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Top 10 jobs U.S. employers are having difficulty filling
Top 10 Hardest Jobs To Fill in the U.S.
2013 1. Skilled Trades
2. Sales Representatives
3. Drivers
4. IT Staff
5. Accounting & Finance Staff
6. Engineers
7. Technicians
8. Management/Executives
9. Mechanics
10. Teachers
2012 1. Skilled Trades
2. Engineers
3. IT Staff
4. Sales Representatives
5. Accounting & Finance Staff
6. Drivers
7. Mechanics
8. Nurses
9. Machinists/Machine Operators
10. Teachers
Source: ManpowerGroup 2013 U.S. Talent Shortage Survey
Why employers are having
difficulty and strategies to
overcome the talent shortage
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Why are U.S. employers having difficulty filling jobs?
44%
2013
2012
0% 20% 40% 60%
Reasons Why U.S. Employers Are Having Difficulty Filling Jobs
Lack of technical
competencies (hard skills)
Lack of workplace
competencies (soft skills)
Lack of available
applicants/no applicants
Looking for more
pay than is offered
Lack of experience 24%
54%
27%
55%
32%
26%
33%
40%
48%
Source: ManpowerGroup 2013 U.S. Talent Shortage Survey
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How are employers addressing talent shortages?
0% 10% 20% 30% 40% 50% 60%
Strategies U.S. Employers Use to Overcome Talent Shortages
Adopting new
people practices
38% Using modified
work models
Seeking new
talent sources 35%
48%
Source: ManpowerGroup 2013 U.S. Talent Shortage Survey
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Employers are adopting new people practices
0% 5% 10% 15% 20% 25%
Ways U.S Employers Are Adopting People Practices
Providing additional training and
development to existing staff
15%
11%
23%
7%
4%
2%
Redefining qualifying criteria
to include people without
formal qualifications
Increasing starting salaries
Providing clear career
development opportunities to
applicants during recruitment
Enhancing benefits
Creating an interim role for best
fit internal individual/team
Source: ManpowerGroup 2013 U.S. Talent Shortage Survey
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Employers are using modified work models
0% 5% 10% 15% 20%
Ways U.S Employers Are Using Modified Work Models
Increasing the focus on
improving our talent pipeline
11%
9%
17%
7%
3%
Offering more flexible
work arrangements
Redesigning current
work procedures
Integrating contingent
workers into the process
Providing virtual work options
Source: ManpowerGroup 2013 U.S. Talent Shortage Survey
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Employers are seeking new talent sources
0% 5% 10% 15% 20%
Ways U.S Employers Are Seeking New Talent Sources
Adapting talent sourcing
to recruit more
untapped talent pools
18%
8%
20%
2%
Appointing people who don’t
have the skills currently, but do
have potential to learn and grow
Partnering with educational
institutions to create curriculum
aligned to talent needs
Considering new offices or
building out existing facilities in
areas where the talent is
Source: ManpowerGroup 2013 U.S. Talent Shortage Survey
Quick boost strategies
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Strategies you can pursue
1. Develop and support a framework for teachable fit
2. Create a culture of talent development
3. Tap into new source of talent
4. Drive agility from the outside
5. Improve collaboration with educational institutions
Local Outlook for Missouri
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“How do you anticipate total employment at your location to change in the three months to the end of September 2013,
as compared to the current quarter?”
Manpower Employment Outlook Survey
• Quarterly measure of employers’ intentions to increase or decrease
the number of employees in their workplace during the upcoming
quarter
• 18,000 U.S. employers surveyed; 66,000 globally
• Net Employment Outlook is the key statistic
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Missouri • 18% of employers expect to increase hiring
• 4% of employers plan to decrease
• 77% expect no change in their hiring plans
• 1% are undecided
• Net Employment Outlook = +14%
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Missouri Industry Sector Results
Job prospects appear best in:
Employers planning
no change to staff
levels:
• Construction
• Durable Goods
Manufacturing
• Non-Durable Goods
Manufacturing
• Transportation &
Utilities
• Wholesale & Retail
Trade
• Information
• Financial Activities
• Professional &
Business Services
• Leisure & Hospitality
• Government
• Education & Health
Services
• Other Services
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Talent Shortage Survey
Springfield, MO Economy at a Glance
Source: BLS
Data Series
May
2013
June
2013
July
2013
Total Nonfarm 201.7 200.0 (P) 198.1
Mining, Logging, and Construction 7.9 8.3 (P) 8.3
Manufacturing 13.9 13.9 (P) 13.9
Trade, Transportation, and Utilities 43.8 43.6 (P) 43.6
Information 4.0 4.0 (P) 4.0
Financial Activities 12.4 12.4 (P) 12.5
Professional and Business Services 24.4 24.1 (P) 24.0
Education and Health Services 37.0 36.6 (P) 36.8
Leisure and Hospitality 19.4 19.5 (P) 19.4
Other Services 9.1 9.2 (P) 9.1
Government 29.8 28.4 (P) 26.5
Number of jobs, in thousands, not seasonally adjusted
(P) Preliminary
Questions?
For more information, visit:
manpowergroup.us/talent-shortage
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