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Zinnov Zones 2019

RPA Platforms

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Ø Customer Endorsements

Ø Developer Feedback

RPA Scalability

Positioning reflects the scores in RPA Prowess and RPA Scalability

RPA Prowess1 RPA Scalability2

Ø Breadth of Use Cases

Ø Industry Focus

Ø RPA Product Capabilities

Ø Unattended RPA Capabilities

Ø Attended RPA Capabilities

Ø Cognitive RPA Capabilities

Ø RPA Security & Governance

Ø Ecosystem Focus

Ø Focus on Bot Store

Ø Pricing Models

RPA Prowess

The cumulative score of enterprises based on RPA Prowess (x value) and RPA Scalability (y value) was used to classify platform companies in Zinnov Zones framework

Zinnov evaluated participating RPA Platform companies on two key areas basis which they were plotted on a 2-dimensional graph

Ø Financials

Ø Digital Clientele

Ø Digital Talent

Zinnov Zones for RPA Platform 2019: Framework

Ø Funding

Ø Geography Focus

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Zinnov Zones for RPA Platforms – Segments

Source: Data shared by participant companies, Zinnov Research & Analysis

Overall RPA

1 • Assessed the overall RPA prowess and scalability of the participants; key parameters include product capabilities, breadth and depth of use cases, ecosystem focus, and capabilities across the four segments: Unattended RPA, Attended RPA, Cognitive RPA, and Security and Governance

Unattended RPA

2 • Assessed the unattended RPA focus and capabilities of the participants; key parameters include revenue share from unattended, breadth and depth of use cases, among others

• Unattended RPA involves bots working remotely without any human interaction and are typically used for back office processes

Attended RPA

3 • Assessed the attended RPA focus and capabilities of the participants; key parameters include revenue share from unattended, breadth and depth of use cases, among others

• Attended RPA includes bots that work alongside humans and are typically used for front office processes

Cognitive RPA

4• Assessed participants on their native cognitive capabilities, partnership with commercial players, focus on IPs and cognitive

use cases. Cognitive capabilities assessed comprises AI/ML, OCR, NLP/NLG, chatbots, etc.

Security & Governance

5• Assessed end to end security & governance capabilities of RPA platforms, including identity and access management,

infrastructure security, information security and governance

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AutomationAnywhere

Blueprism

UiPath

WorkFusionPega

Kofax

Softomotive

Thoughtonomy

KryonSystems

RedwoodSoftware

AnotherMonday

AutomationEdge

NICE

Jacada

Zinnov Zones for RPA Platforms: Overall Ratings

Zinnov Zones for RPA Platforms – Overall

Source: Data shared by participant companies, Zinnov Research & Analysis

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Low

High

RPA

Scal

abili

tyRP

A Re

venu

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even

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# o

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Fun

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($ v

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RPA ProwessBreadth of Use Cases | Industry Focus | RPA Product Capabilities(Ease of Use, Ease of customization, Scalability, Ease of deployment, Quality of support) | Unattended RPA Capabilities | Attended RPA Capabilities | Cognitive RPA Capabilities

| RPA Security & Governance | Ecosystem Focus(Service Providers, Technology Partners, Developers, Start-ups) | Focus on Bot Store/Marketplace | Pricing Model | Customer Endorsements | Developer Feedback

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AutomationAnywhere

Blueprism

UiPath

WorkFusion

Pega

Kofax

Softomotive

Thoughtonomy

KryonSystems

RedwoodSoftware

AnotherMonday

AutomationEdge

NICE

Jacada

Zinnov Zones for RPA Platforms: Segment-wise Ratings (1/4)

Zinnov Zones for RPA Platforms – Unattended RPA

Source: Data shared by participant companies, Zinnov Research & Analysis

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Low

High

Una

tten

ded

RPA

Scal

abili

tyRe

venu

e Sh

are

from

Una

tten

ded

RPA

| Cu

stom

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hare

from

Una

tten

ded

RPA

| O

vera

ll RP

A Sc

ale

Unattended RPA ProwessFocus on Unattended RPA | Use Case Analysis | Customer Endorsements | Developer Feedback | Market Visibility

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AutomationAnywhere

Blueprism

UiPath

WorkFusion

Pega

KofaxSoftomotive

Thoughtonomy

KryonSystems

RedwoodSoftware

AnotherMonday

AutomationEdge

NICE

Jacada

Zinnov Zones for RPA Platforms: Segment-wise Ratings (2/4)

Zinnov Zones for RPA Platforms – Attended RPA

Source: Data shared by participant companies, Zinnov Research & Analysis

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Low

High

Atte

nded

RPA

Sca

labi

lity

Reve

nue

Shar

e fr

om A

tten

ded

RPA

| Cu

stom

er S

hare

from

Att

ende

d RP

A |

Ove

rall

RPA

Scal

e

Attended RPA ProwessFocus on Attended RPA | Use Case Analysis | Focus on Automation Opportunity Finder | Customer Endorsements | Developer Feedback | Market Visibility

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AutomationAnywhere

Blueprism

UiPath

WorkFusion

Pega

Kofax

Softomotive

Thoughtonomy

KryonSystems

RedwoodSoftware

AnotherMonday

AutomationEdge

NICE

Jacada

Zinnov Zones for RPA Platforms: Segment-wise Ratings (3/4)

Zinnov Zones for RPA Platforms – Cognitive RPA

Source: Data shared by participant companies, Zinnov Research & Analysis

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Low

High

Cogn

itive

RPA

Sca

labi

lity

Cogn

itive

Tal

ent A

naly

sis |

AI/

ML

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1 y

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Ope

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sitio

ns |

Ove

rall

RPA

Scal

e

Cognitive RPA ProwessFocus on Native Cognitive Computing capabilities (AI/ML, NLP/NLG, Computer Vision/Computer Audition, OCR, Chatbots) | Use Case Analysis | Focus on Cognitive Technology Partnerships | Cognitive related IP/Patents filed | Customer

Endorsements | Developer Feedback | Market Visibility

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AutomationAnywhere

Blueprism

UiPath

WorkFusion

PegaKofax

Softomotive

Thoughtonomy

KryonSystems

RedwoodSoftware

AnotherMonday

AutomationEdge

NICEJacada

Zinnov Zones for RPA Platforms: Segment-wise Ratings (4/4)

Source: Data shared by participant companies, Zinnov Research & Analysis

Zinnov Zones for RPA Platforms – Security & GovernanceNurture Zone Breakout Zone Execution Zone Leadership Zone

Low

High

RPA Security & Governance ProwessIdentity & Access Management – IAM (Privileged Access Management, Role Based Access Control – RBAC, Credentials Vault, RSA Keys) | Infrastructure Security (Application/SDLC level Security/DevSecOps, AES Encryption, TLS Protocol) |

Information Security/ISO27001 | Governance (Bot Audit Trails, Bot Control Rooms) | Domain Skills | Customer Endorsements | Developer Feedback | Market Visibility

RPA

Scal

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Fun

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