ZimbraTM Collaboration Suite &Microsoft Exchange: How to Choose& Microsoft Exchange: How to Choose

May 2008May 2008

Zimbra SnapshotNext‐Generation Messaging and Collaboration 

Mail, Address Book, Calendar, Mobility, Web Documents/Wiki, VoIP, RSS, Mash‐ups, Search, Sharing, Web services, …p g

What Makes Us DifferentInnovation – low TCO multi‐tenant administration + rich productivity

b lOpen Source – transparency, community, extensibilityCompatibility – investment protection, flexibility, application integration

Market Presence20,000+ customers in 70+ countries by 12+ industry verticals400,000+ OSS downloads; 15,000+ community members

Partners:

Awards:

Example Zimbra Business Customers 

Sinclair Broadcasting

YAHOO! CONFIDENTIAL

Broad Client Support  iPhone

zSync

Advanced Web Client (Ajax)

zSync

BlackBerry

or xHTML

Zimbra

Zimbra Sync

Standards

BES or BISzSyncServer

Standard Web Client (HTML)

xHTML

J2ME

Standard Web Client (HTML)

Palm

Standards ClientsApple Desktop

IMAP, POP, iCal, RSS/Atom, CalDAViSync &CalDAV

zSync & BB Connect

Windows 5 SymbianOutlook 2003, 2007

MAPI

Platform Architecture, Robustness & ScaleZCS 5.0 Exchange

2007 Comments

Platform • Zimbra Solution has been around for 4+ yrsPlatform Longevity

• Zimbra Solution has been around for 4+ yrs• Exchange been around for 10+ years

Platform • ZCS architecture designed ground-up based on

new-age/web 2.0 paradigm & trendsArchitecture

g p g• Exchange core kernel, designed in early 1990s

is not modular, and cannot easily adapt

Platform ZCS leverages more robust underlying operating environment & proven components

Robustness Reliability and uptime issues plague Exchange users (avg downtime of 4 hours/month)

PlatformZCS scales to millions of users and gigabyte mailboxes in production environmentsPlatform

Scalability Exchange architecture limiting; difficult to scale to GB mailboxes w/o significant hardware, training

Company Financial Market Cap in billions of dollarsFinancial Situation

Market Cap in billions of dollars

= Low = Medium = HighKey

Basic Messaging Feature Set

ZCS 5.0Exchange

2007Comments

Integrated • Support for email calendaring & contactsIntegrated Calendaring, Mail, Contacts

• Support for email, calendaring & contacts• ZCS also offers web mash-ups (Zimlets) based

integration for improved productivity

Integrated• ZCS integrated with proven Spam Assassin &

ClamAV solutionsIntegrated anti-abuse

ClamAV solutions• Exchange offers EHF and in-house anti-

spam/virus solutions that are yet to be proven

End-User Rich• Ajax (rich) web client access• Tagging (categories) flagging basic searchEnd-User Rich

Web Access• Tagging (categories), flagging , basic search• ZCS: Keyboard Navigation, advanced search• ZCS: Zimlets, “Rich” HTML client access

Admin Tools• Command-line tools, SOAP API access

Admin Tools • ZCS: Web-based any place/any time access

Mobile Devices Support

• Windows Mobile devices, Palm Treo, Symbian, Blackberry handsets

• ZCS: iPhone (Mobile Client via XHTML), iSyncpp• ZCS: Java-based downloadable client

= Low = Medium = HighKey

Next Gen Collaboration Feature Set

ZCS 5.0Exchange

2007Comments

Unified • Single inbox Voicemail VoIP accessUnified Messaging

• Single inbox, Voicemail, VoIP access• Exchange: TUI access to mailbox using TTS

Web Services Framework &

• Basic SOAP API for server access• ZCS: Web services framework (zSync) for client

accessFramework & Mash-ups

access • ZCS: Web Mash-ups framework (Zimlets) to

integrate 3rd party enterprise apps

Indexing &

Index & facilitate search of message subject, body and MS Office attachmentsIndexing &

SearchZCS: Index, search and render in browser over 200 different attachment typesZCS: Syntactic & visual search options

Integrated ZCS: Built-in Instant Messaging, cross-IM/Presence & Documents

application presence (XMPP) and Web documents

Sharing & C ll b ti

Share mail, calendar and address book folders with internal usersZCS Sh f ld ith t l kCollaboration ZCS: Share folders with external users or make them public

= Low = Medium = HighKey

Multi‐Modal Access

ZCS 5.0Exchange

2007Comments

Outlook support (PC)

• Exchange Native MAPI Service Provider• Zimbra Native MAPI Service Provider

Apple Mail iCal ZCS S t A l M il iC l iPh i IMAPApple Mail, iCal, iPhone (Mac)

• ZCS: Supports Apple Mail, iCal, iPhone via IMAP and iSync as well as Sync Services

Web clients IEsupport ZCS: Firefox, IE, Safari

Standards-based protocols (All)

IMAP4, POP3, ICS, CSV, vCARDZCS: RSS/Atom REST CalDAVprotocols (All) ZCS: RSS/Atom, REST, CalDAV

Web Offline access (All)

Zimbra Desktop (Offline Web Access)( )

= Low = Medium = HighKey

Software License, New Releases & Support

Windows Server approx 35% of total Mi ft ftMicrosoft software

cost

Total Microsoft ft t 72%software costs 72%

more than Zimbra

Servers & Storage

Exchange Sizing: No FE (OWA) server, no blackberry server, no separate domain controller or active directory box, no recovery storage group storage buffer, no public folder databasey , y g g p g , p

Microsoft solution costs 42% more than Zimbra Microsoft solution storage costs are 106% solution. Also Zimbra’s modular architecture allows

deployments to scale horizontally and vertically

gmore than Zimbra’s. Better IO performance &

built-in HSM in Zimbra allow customers to utilize & organize storage cost-effectively

* 3 years of support (and not 5) included in above numbers

Acquisition, Support & Administration CostsZimbra Delivers 46% Savings or $4.6M over a Five Year Period

S ft N

Zimbra TCO Savings$80

$39.9Software, New Releases & Support

Servers & Storageincluding Support

42%

49%Avg Total Cost per User/Year

$43

$3.7

$36.1

$43

$20.0Administration Costs

50%

TOTAL 46%$1.9

$21

Source: Administration costs based on report from Radicati Group and Zimbra customers.

Comparison of Upfront Costs (Year 1 Commit)Subscription-based licensing & support model, & lower hardware

requirements significantly reduces upfront costs & investment risk

$191Zimbra: Upfront Investment: $1.3M or 24% of total

Microsoft: Upfront Investment: $4.8M or 48% of total

$18.6

$39.9

S ft N

$133

$50 Software, New Releases & Support

Servers & Storageincluding Support

$21$9.4$20

Administration Costs

$21

ZCS Builds on a Strong Open Source Foundation

Zimbra Packaging includesZimbra Packaging includes

Server Operating Systems Available:

Zimbra Outlook Support

MicrosoftZimbraNative MAPI Service Provider

90% Outlook/Exchange experience

110% Outlook/Zimbra110% Outlook/Zimbra experience

Cached Mode (offline, including GAL)

Exchange MAPI ProviderZimbra MAPI Provider

GAL)

Delegation+

Contacts, Calendar, Mail, Tasks

Exchange ServerZimbra Server

, , ,

Outlook 2003 

Outlook 2007

Web Services Mash‐ups: Zimlets

Mash-ups to Salesforce, Webex and other small biz apps …and other small biz apps …

Unifying Users’ Communication Needs

Unifying Users’ Communication Needs

Unifying Users’ Communication Needs

Built‐in Archiving & Cross‐Mailbox Discovery

Zimbra Collaboration Suite &Microsoft Exchange Interoperability

ZCS Exchange Interoperability Overview

• Zimbra and Exchange users can view free‐busy information and schedule group meetingsinformation and schedule group meetings– Works within the native UI of each productInteroperability is bi directional– Interoperability is bi‐directional

– Unified GAL (auto complete on compose, etc)

• Benefits of ‘mixed‐mode’ deploymentDoesn’t force mass migration– Doesn t force mass migration

– Freedom of choice among workgroups– Protect investmentsProtect investments

Shared GAL & Free‐Busy Interop

Exchange S

Zimbra S

ActiveDirectory

Server

ExchangeInterop

Server

Outlook 2003, 2007Outlook Web AccessOutlook 2003, 2007Zimbra Web or Desktop Client

Composing a Message in Zimbra

Composing in Outlook & Exchange

Free Busy Interop for Scheduling Meetings

• Zimbra User checks Exchange User’s free‐busy f h ZCS W b Clifrom the ZCS Web Client

• When Exchange User changes her schedule in Outlook

• Zimbra User can see the change in the ZCS• Zimbra User can see the change in the ZCS Web Client

Exchange User 1’s schedule in Outlook

‘busy’

‘tentative’

‘free’

Check Exchange User’s free‐busy in ZCS

Creates newmeetingAvailabilitylooks OK

Meetingscheduled

Exchange User changes her schedule

‘tentative’to ‘busy’

Zimbra User checks again, free‐busy has changedchanged

No gymtoday!today!

Exchange Migration Wizard Exchange 

• Use it to Migrate Email, Calendar and Address book information from the Exchange server to Zimbrainformation from the Exchange server to Zimbra. 

• The Wizard supports migration from Exchange 5.5, Exchange 2000 and Exchange 2003.

• The Exchange migration wizard performs the following actions:– Creates the user account on the Zimbra server, if it does not already exist

– Imports email messages, attachments, calendars, and p g , , ,address books

– Creates a log file for troubleshooting any import errors or warningswarnings

Zimbra vs Exchange: How to Choose

Zimbra Collaboration Suite – Value DriversInnovationInnovation CollaborationCollaboration Low CostLow Cost IntegrationIntegration

Collaborative experience

accessible to users anyplace, anytime

Cost effective solution that

leverages proven open source

technologies and

Zimlets-based integration with partner systems

improves employee

Innovative Web 2.0-based features and multi-modal access options provide a

that store user data in the cloud reduces

support costs

technologies and commodity

hardware reduces overall TCO

productivity and end-user experience

unified communication

experience to end-users

Summary

Free 60‐day Free Network Edition Trialhttp://www.zimbra.com/products/download_network.html

Request detailed comparison of ZCS & Exchange– Download Network Trial today

C t t U htt // i b / b t/ t t f ht l– Contact Us: http://www.zimbra.com/about/contact_us_form.html

Browse through ZCS Documentationhttp://www.zimbra.com/products/documentation.htmlhttp://www.zimbra.com/products/documentation.html

Join the Zimbra Forumshttp://www.zimbra.com/forums

Questions or Commentssales@zimbra.com vkadakia@zimbra.com

Thank you!