Zicklin Mission Review Survey Purposes, Results, Implications May 28, 2002.
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Transcript of Zicklin Mission Review Survey Purposes, Results, Implications May 28, 2002.
Zicklin Mission Review Survey 3
I’ll be proud of the Zicklin School in three years if….
….they can provide free meals with every class.
undergraduate student
Zicklin Mission Review Survey 4
I’ll be proud of the Zicklin School in three years if….
….a Baruch graduate becomes the next president of the United States.
anonymous
Zicklin Mission Review Survey 5
I’ll be proud of the Zicklin School in three years if….
….Mayor Bloomberg uses Baruch as a pit-stop for his next campaign.
undergraduate student
Zicklin Mission Review Survey 6
I’ll be proud of the Zicklin School in three years if….
….the staff will be more cooperative and nice.
undergraduate student
Zicklin Mission Review Survey 7
I’ll be proud of the Zicklin School in three years if….
….we produce high-quality research in top-tier journals in each field.
faculty member
Zicklin Mission Review Survey 8
I’ll be proud of the Zicklin School in three years if….
….we de-emphasize teaching.
faculty member
Zicklin Mission Review Survey 9
I’ll be proud of the Zicklin School in three years if….
….we get serious about better teaching.
faculty member
Zicklin Mission Review Survey 10
I’ll be proud of the Zicklin School in three years if….
….the image of Baruch as “Big Bird” that does a lot of things decently is changed to something more precise…..(some other animal).
faculty member
Zicklin Mission Review Survey 11
I’ll be proud of the Zicklin School in three years if….
….the ability of our students to write improves.
faculty member
Zicklin Mission Review Survey 12
I’ll be proud of the Zicklin School in three years if….
….I can use what I learned to become a CEO.
graduate student
Zicklin Mission Review Survey 13
I’ll be proud of the Zicklin School in three years if….
….we set higher standards for tenure and promotion.
faculty member
Zicklin Mission Review Survey 14
I’ll be proud of the Zicklin School in three years if….
….people would know the name, Zicklin School of Business.
staff member
Zicklin Mission Review Survey 15
I’ll be proud of the Zicklin School in three years if….
….salaries for all faculty are brought up to market.
faculty member
Zicklin Mission Review Survey 16
I’ll be proud of the Zicklin School in three years if….
….we hire a Nobel-prize winning professor of economics.
faculty member
Zicklin Mission Review Survey 17
I’ll be proud of the Zicklin School in three years if….
….we serve fewer, but better students properly.
faculty member
Zicklin Mission Review Survey 18
I’ll be proud of the Zicklin School in three years if….
….faculty and students are significantly involved outside of class in school life.
member Board of Trustees
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I’ll be proud of the Zicklin School in three years if….
….it is seen as a very desirable teaching post because of its relations with business, its focal location, and the quality of students.
member Business Advisory Council
Zicklin Mission Review Survey 20
I’ll be proud of the Zicklin School in three years if….
….graduates of the Full-Time Honors MBA program do not hear the phrase “we do not hire from here…”
FT MBA student
Zicklin Mission Review Survey 21
I’ll be proud of the Zicklin School in three years if….
….there are more classes available at registration.
undergraduate student
Zicklin Mission Review Survey 22
I’ll be proud of the Zicklin School in three years if….
….faculty morale improves.
faculty member
Zicklin Mission Review Survey 23
I’ll be proud of the Zicklin School in three years if….
….all offices are staffed with sufficient, fairly paid, competent help.
staff member
Zicklin Mission Review Survey 24
I’ll be proud of the Zicklin School in three years if….
….we let students get the classes they need to graduate on time.
undergraduate student
Zicklin Mission Review Survey 25
I’ll be proud of the Zicklin School in three years if….
….students leave here saying they would definitely come here again.
faculty member
Zicklin Mission Review Survey 26
I’ll be proud of the Zicklin School in three years if….
….the institution develops a reputation for caring about students.
staff member
Zicklin Mission Review Survey 27
I’ll be proud of the Zicklin School in three years if….
….we improve our visibility to all stakeholders.
faculty member
Zicklin Mission Review Survey 28
I’ll be proud of the Zicklin School in three years if….
….we break into the top 50 MBA programs.
faculty member
Zicklin Mission Review Survey 29
I’ll be proud of the Zicklin School in three years if….
….Zicklin makes the top 25.
masters student
Zicklin Mission Review Survey 30
I’ll be proud of the Zicklin School in three years if….
….we keep the bathroom clean.
undergraduate student
Zicklin Mission Review Survey 31
I’ll be proud of the Zicklin School in three years if….
….students, faculty, administrators, and alumni have defined and begun working toward a shared vision for the School, having outlined concrete steps to reach incremental goals.
staff member
Zicklin Mission Review Survey 32
Purpose of Survey
To seek broad input from Zicklin faculty, undergraduate and masters students, staff, and alumni for use by Mission Review Committee in drafting the School’s mission statement and developing strategic priorities for further planning
Zicklin Mission Review Survey 33
Method
Survey used to reach large number of people in short period, latter-half of spring 2002 semester Survey items adapted/extended for our purposes from Academic Leadership: Turning Vision Into Reality, Moore and Diamond, Ernst & Young Foundation
Zicklin Mission Review Survey 34
Completed Survey Responses
Faculty – 83* Undergraduates – 255** Masters – 156*** Staff – 36 Alumni/Advisory Council – 8 (more to come)
* Assistant –19%; Associate – 27%; Full- 46%; Instructor – 8%** Sophomores, Juniors, Seniors*** All programs, FT MBA skew
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What We Wanted to Know
1. What people think about the current status of the Zicklin School on various dimensions
2. How much future emphasis people would like to see devoted to each of these dimensions
3. Which of these dimensions should be considered institutional priorities
4. What people would like to see Zicklin accomplish in the next three years
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Results
By group:Faculty, Undergraduates, Masters, Staff
• Current Status• Future Emphasis• Institutional Priorities• I’ll be proud categories
Zicklin Mission Review Survey 37
Current Status: FacultyScale: 1 – Poor; to 5 – Excellent
Student Diversity 4.56Faculty Diversity 3.61Use of Technology in Teaching 3.53Faculty Quality 3.52Faculty Teaching 3.39Faculty Collegiality 3.25Student Quality 3.19Faculty Research 3.06Curriculum Innovativeness 3.04 Mid-
pointGrading Standards 2.95Faculty Service 2.89Student Support Services 2.79External Relations with Business Community 2.71Student Life 2.68Shared Governance 2.65Career Services 2.58Faculty and Staff Development 2.52
Zicklin Mission Review Survey 38
Future Emphasis: FacultyScale: 1 – Lower Emphasis; to 5 – Higher Emphasis
Career Services 4.56Faculty Quality 4.54Student Quality 4.43External Relations with Business Community 4.37Faculty Research 4.32Faculty and Staff Development 4.15Student Support Services 4.13Faculty Teaching 4.10Curriculum Innovativeness 3.91Use of Technology in Teaching 3.88Grading Standards 3.86Shared Governance 3.84Student Life 3.82Faculty Collegiality 3.75Faculty Service 3.60Faculty Diversity 3.14Student Diversity 2.79
Zicklin Mission Review Survey 39
Institutional Priorities: Faculty
Mentions
Faculty Research 63Faculty Quality 57Student Quality 44Career Services 41External Relations with Business Community 34
Zicklin Mission Review Survey 40
“I’ll be proud of Zicklin if…”: Faculty
Mentions
Student quality is improved 32External relations/recognition is improved 27Faculty salaries are increased 25Support of faculty research is increased 23Rankings are increased 21Faculty quality is increased 21
Zicklin Mission Review Survey 41
Current Status: Undergraduates
Scale: 1 – Poor; to 5 – Excellent
Student Diversity 4.26Faculty Diversity 3.77Use of Technology in Teaching 3.64Faculty Quality 3.47Faculty Teaching 3.43Student Quality 3.43Faculty Collegiality 3.40Career Services 3.37 Grading Standards 3.35Faculty Research 3.32Faculty Service 3.30Faculty and Staff Development 3.28Curriculum Innovativeness 3.27External Relations with Business Community 3.16Student Life 3.12Student Support Services 3.09Shared Governance 3.06 Mid-
point
Zicklin Mission Review Survey 42
Future Emphasis: Undergraduates
Scale: 1 – Lower Emphasis; to 5 – Higher Emphasis
Career Services 4.48Student Support Services 4.36Faculty Quality 4.33Faculty Teaching 4.32External Relations with Business Community 4.28Use of Technology in Teaching 4.16Student Quality 4.13Curriculum Innovativeness 4.01Student Life 4.01Faculty and Staff Development 3.94Grading Standards 3.88Faculty Service 3.85Faculty Research 3.72Faculty Collegiality 3.64Shared Governance 3.57Student Diversity 3.30Faculty Diversity 3.26
Zicklin Mission Review Survey 43
Institutional Priorities: Undergraduates
Mentions
Career Services 169Faculty Quality 139Faculty Teaching 120External Relations with Business Community 104Student Support Services 100
Zicklin Mission Review Survey 44
“I’ll be proud of Zicklin if…”: Undergraduates
Mentions
Teaching, curriculum, class size, andavailability are improved 66
Career services are improved 62Student support, administrative services
are improved 56Faculty quality is increased 42External relations/recognition is improved 38
Zicklin Mission Review Survey 45
Current Status: MastersScale: 1 – Poor; to 5 – Excellent
Student Diversity 4.46Faculty Diversity 3.79Faculty Collegiality 3.61Student Quality 3.55Faculty Service 3.50Faculty Quality 3.48Use of Technology in Teaching 3.46Faculty Teaching 3.42Faculty and Staff Development 3.35Faculty Research 3.32Grading Standards 3.31Curriculum Innovativeness 3.14Shared Governance 3.12 Mid-
pointStudent Life 2.97Student Support Services 2.95External Relations with Business Community 2.86Career Services 2.53
Zicklin Mission Review Survey 46
Future Emphasis: MastersScale: 1 – Lower Emphasis; to 5 – Higher Emphasis
Career Services 4.59External Relations with Business Community 4.57Faculty Quality 4.55Faculty Teaching 4.37Student Quality 4.34Curriculum Innovativeness 4.26Student Support Services 4.25Use of Technology in Teaching 4.09Faculty and Staff Development 4.07Student Life 3.87Faculty Research 3.77Grading Standards 3.71Faculty Service 3.57Shared Governance 3.57Faculty Collegiality 3.47Faculty Diversity 3.22Student Diversity 3.21
Zicklin Mission Review Survey 47
Institutional Priorities: Masters
Mentions
Career Services 102Faculty Quality 92External Relations with Business Community 86Student Quality 82Faculty Teaching 59
Zicklin Mission Review Survey 48
“I’ll be proud of Zicklin if…”: Masters
Mentions
Rankings are increased 66External relations/recognition is improved 55Career services are improved 52Student quality is improved 33Faculty quality is increased 33
Zicklin Mission Review Survey 49
Current Status: StaffScale: 1 – Poor; to 5 – Excellent
Student Diversity 4.23Grading Standards 3.83Career Services 3.71Faculty Quality 3.54Faculty Teaching 3.53Use of Technology in Teaching 3.52Student Quality 3.44External Relations with Business Community 3.38Faculty Research 3.20*Curriculum Innovativeness 3.18Faculty and Staff Development 3.12Faculty Diversity 3.08Shared Governance 3.07* Mid-pointStudent Support Services 2.90Faculty Service 2.89Faculty Collegiality 2.81*Student Life 2.77
* >50 percent “No Opinion”
Zicklin Mission Review Survey 50
Future Emphasis: StaffScale: 1 – Lower Emphasis; to 5 – Higher Emphasis
External Relations with Business Community 4.54Student Support Services 4.51Faculty Quality 4.48Career Services 4.37Faculty Teaching 4.30Student Quality 4.29Use of Technology in Teaching 4.19 Faculty and Staff Development 4.18Curriculum Innovativeness 4.18Student Life 4.15Faculty Diversity 4.03Faculty Service 3.96Faculty Research 3.82Grading Standards 3.82Faculty Collegiality 3.82Student Diversity 3.76Shared Governance 3.48
Zicklin Mission Review Survey 51
Institutional Priorities: Staff
Mentions
Student Support Services 22Faculty Quality 21Student Quality 20Career Services 19External Relations with Business Community 17
Zicklin Mission Review Survey 52
“I’ll be proud of Zicklin if…”: Staff
Mentions
External relations/recognition is improved 12Student support/administrative services
are improved 9Rankings are increased 8Career services are improved 8Student quality is improved 7
Zicklin Mission Review Survey 53
Summary: Current Status
Faculty Undergraduates Masters Staff
Our strongest suits (>4)Student Diversity
Our weakest suits (<3) Faculty/Staff Devel.
Career Services Shared Governance Student Life External Relations Student Support Svs. Faculty Service Grading Standards
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Summary: Future Emphasis
Faculty Undergraduates Masters Staff
(>4.2)Career Services Faculty Quality External Relations Student Quality Student Support Srvs Faculty Teaching Faculty Research Curric Innovativeness Use of Tech in Teaching
Zicklin Mission Review Survey 55
Summary: Institutional Priorities Comparison Rankings
Faculty Undergraduates Masters Staff
Faculty Research 1 Faculty Quality 2 2 2 2Student Quality 3 4 3Career Services 4 1 1 4External Relations 5 4 3 5Faculty Teaching 3Student Support Services 5 1
Zicklin Mission Review Survey 56
Summary: “I’ll be proud of Zicklin if…”
Ranked Mentions Faculty Undergraduates Masters
Staff
Student Quality is improved 1 4 4External relations/recognition
is improved 2 5 2 1Faculty salaries are increased 3Support of faculty research
is increased 4Rankings are increased 5 1 3Faculty quality is increased 5 4 4Teaching/curriculum, class size,
and availability are improved 1Career Services are improved 2 3 3Student support, administrative
services are improved 3 2
Zicklin Mission Review Survey 57
Implications
1. Faculty are most critical of current status among all groups. Suggests we “are toughest on ourselves” and implying both need, and interest in change.
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Implications
2. Undergraduates are least critical of current situation suggesting their expectations are lower. Masters students concerns are focused on external relations and student support especially in career services. Staff’s assessment focuses on student support, student life, and faculty involvement.
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Implications
3. Agreement across all groups that faculty quality should be key future emphasis. Suggests aggressive recruiting is on target, retention support recommendations should be adopted, and faculty development, and assessment are key.
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Implications
4. All groups place high emphasis on strengthening external relations/ recognition and career services. Suggests Zicklin must invest further in these areas. Rankings progress is emphasized by masters students, faculty, and staff.
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Implications
5. Faculty, staff, and masters students place high priority on increasing student quality. Suggests continuing to raise bar on undergrad admissions and recruiting more aggressively on masters level.
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Implications
6. Faculty want higher emphasis on research. Consistent with aggressive recruiting of new, high quality faculty, adoption of retention support plan, and need for additional faculty development and research support.
Zicklin Mission Review Survey 63
Implications
7. All groups, except faculty, indicate higher emphasis should be placed on teaching. This gap in expectations, should be addressed.
Zicklin Mission Review Survey 64
Implications
8. Undergraduates, masters students, and staff, indicate additional emphasis on student support services is required. Plan to build school infrastructure with MBA tuition revenue should be implemented.
Zicklin Mission Review Survey 65
Implications
9. Masters students indicate more emphasis than others on the need for curriculum innovativeness. Streamlining the MBA Full-Time and Flex-Time cores are a start. May still need to focus short term on coordination and integration before other steps.
Zicklin Mission Review Survey 66
Implications
10. Faculty concern over salaries is considerable but is viewed in context with parallel institutional advancement in other areas including student quality, external relations/ recognition/rankings, and faculty performance.