YSC Executive Coaching

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Coaching For You Supporting you to perform at your best

description

This brochure showcases YSC’s expertise in the field of executive coaching. It demonstrates how we support individuals (coaching for you) and how we support organisations (coaching your people). With an international network of 150 coaches working with 80 organisations in 25 languages, we are well placed to support clients build organisational capability by developing their people.

Transcript of YSC Executive Coaching

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Coaching For YouSupporting you to perform at your best

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Welcome

Welcome to YSC Executive CoachingNowadays you would be hard pressed to find a professional athlete who is not supported by a coach. It is the same in the Arts; great performers rely on coaching support to focus their goals, plan their approach and to eliminate any inner blocks to success.

The same holds true for executives wanting to perform at the top of their game – both for themselves and in order to deliver greater returns for their organisation. Our coaches have supported executives from around the world and across a multitude of sectors to do precisely this.

Our philosophy is both person and business centred and our aim is to apply our psychological expertise to your business advantage. We do this by helping you discover your own distinctiveness and talents to then realise your full potential. We have a very strong reputation for supporting people to crystallise and achieve their goals with appropriate levels of stretch and support.

We are a division of YSC, one of the world’s leading business psychology consulting companies. Our clients include FTSE 100 and Fortune 500 companies as well as government bodies and non-profit organisations. In everything we do we combine a deep understanding of the business world with powerful insights into people.

Take a look at what we can do for you.

YSC Executive Coaching

Coaching For You

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“Coaching has been the key factor in turning me from a manager into a leader. I regard my relationship with my coach as one of the two or three most valuable I have ever had in business.Bernie O’Brien, Strategy and Product Leader, Mercer (Australia)

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From Good to GreatCoaching For You

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Coaching is a proven and effective means of realising your full potential. It can be a critical factor that tips the balance between success and failure and is particularly valuable at certain points in your career. These include:

• Moving from a technical to a leadership role in which delivering through others is critical.

• Transitioning to a new, more demanding role, especially if it involves ‘managing managers’ and a more enabling coaching style.

• When you are tasked to do more with less.

• When greater levels of confidence, purpose and meaning are needed.

• Thinking about future career promotion, direction and succession.

• When the need arises for an impartial but experienced expert who can hold up an honest mirror.

• When you are ready to develop a leadership signature that works better for you and your organisation.

Coaching has given me greater strength to believe in what I do well and greater insight into my own effectiveness.Vince Hawksworth, Chief Executive, TrustPower (New Zealand)“ “

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Our DistinctivenessCoaching For You

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PsychologyAs business psychologists our coaches are particularly skilled in providing genuine insights. Clients are frequently surprised by the depth and significance of the changes they are able to make, especially when compared with other coaching they have experienced. A background in psychology also brings with it the expectation of high professional standards in client care.

CommercialityWe are business coaches. We look for a 3-way partnership between coach, coachee and organisation in order to create a positive and profound commercial impact. At the same time, our knowledge of the broader business environment makes us invaluable as trusted advisors.

AssessmentYSC’s industry-leading assessment expertise is well known. From over 40,000 deep-dive interviews with business leaders, we know “what great looks like” and we use this to benefit our coachees. This same skill is also used to assess and match our coaches to an individual’s needs.

CapacityWe have 150 coaches based in 25 different countries and we can coach in 25 different languages. Our coaches represent a tremendous range of experience and styles that enables us to support globally consistent coaching interventions whilst providing just the right coach at an individual level.

We see our distinctiveness in five main areas:

ProcessWe offer flexibility based upon an underlying process. We look to agree coaching goals at the outset and use our proprietary Pulse Tracker to monitor a coachee’s progress. We run evaluation surveys to demonstrate a clear return on investment and to monitor the quality of the coaching we provide. We want and expect to make a measurable difference to our coachees and their organisations.

Our DistinctivenessMy YSC coach skilfully combined elements of support and challenge to create a very positive and active coaching experience. I believe this has been the most effective coaching intervention of my career.Garry Fingland, Global Delivery Director, Diageo Plc (UK)“ “

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The Coaching ProcessCoaching For You

Month 1

Our coaching is typically based around a core of six 1:1 sessions. We then provide a number of additional options, such as stakeholder feedback and management 3-ways, to extend and support the coaching intervention.

A slightly longer session to allow the coachee and coach to get to know each other, and to get

the coaching off to a strong start

The heart of the programme. A chance to explore, define and review the actions that support meaningful change

3-Way with ManagerSession 2 is an opportunity for the coach, coachee and their manager to discuss and align the coaching objectives

Half-day Assessment

Initial Coaching

SessionCoaching Session 2

Feedback & Report

A psychological profile and a description of the"from.... to s that coaching might

address

To help frame coaching goals in the context of your role. We ve conducted over 40,000 of these in the past 20 years

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I learnt techniques which have allowed me to unlock a great deal more of my own potential, and which I continue to use every week. I have seen very real, measurable value from the work we did together.John Holborow, Senior Manager, Sony Music Entertainment Ltd. (UK)“ “

A mini-360 to track and support change based on a handful

of key indicators of change

Stakeholder Feedback

Optional, but really useful in giving a

coachee a sense of their current impact with key stakeholders

Coaching Pulse

Tracker 1

Coaching Pulse

Tracker 2

Coaching Pulse

Tracker 3

Revisit StakeholdersWhat changes have

they noticed?

A chance for the coachee and their manager to review the success of the

coaching, and for us to evaluate the quality of the coaching we provide

Month 12

Coaching Sessions 3–5

Coaching Session 6

Evaluation of Coaching

Effectiveness

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Global ClientsCoaching For You & Your People

© YSC Ltd. 2010. YSC is the trading name of Young Samuel Chambers (“YSC”) Limited. Registered in England at 50 Floral Street, London, WC2E 9DA. Company Number 2402857. Logos and trademarks appearing on this page are the property of their respective owners. Version 1.1.

Some key global clients

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Coaching Your PeopleAn investment in your people and the culture they create

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WelcomeCoaching Your People

Welcome to YSC Executive CoachingCoaching is increasingly acknowledged as a critical ingredient for maximising individual and team performance. Popular both for its flexibility and its effectiveness, it is a proven way of preventing derailment and achieving dramatic breakthroughs in performance. It is also a powerful and visible way of recognising your rising stars, building their capability and boosting their commitment. The return on investment can be considerable, with reputable studies of Fortune 500 firms calculating that coaching can deliver as much as 689% ROI*.

YSC Executive Coaching provides bespoke coaching for senior business leaders, wherever they are in the world. We see executive coaching as fundamentally a 3-way contract between the coach, coachee and their organisation, and we encourage the open alignment of coaching goals from the outset.

Our coaches combine strong commercial acumen with a keen psychological insight honed from YSC’s expertise as the industry leader in business psychology. We employ innovative technology to monitor and sustain change, and to demonstrate ROI to our clients. Finally, our size and scope allow us to support integrated, global initiatives in over 25 languages across 25 countries.

Take a look at what we can do for your people.

YSC Executive Coaching * Source: Booz Allen and Metrix Global

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I found my coaching from YSC invaluable when I moved into my first senior role. Without it I would have been a far less effective manager and would have contributed a great deal less to longer term strategies.Stephen Page, Chief Executive, Faber & Faber (UK)

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External CoachingCoaching Your People

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When to call upon an external coach?

We know from our High Performance Coaching workshops how much managers within an organisation can benefit from taking a coaching approach. But there are still times when an external coach is required, such as when:

• The history between an individual and their manager complicate matters.

• A greater level of rapport is needed.

• It has to be someone impartial, with no vested interest in the situation.

• More time is required than a manager has available.

• More skill is required in order to deal with emotional issues or deeper, limiting beliefs.

• It would help to have the support of someone with broader experience of leadership or the sector.

“ “My YSC coach was a gifted listener who provided keen insights into feelings and motivations that are often difficult to express in the workplace. Ken Mills, Vice President of Marketing, major food services company (US)

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Broader OfferingCoaching Your People

A key advantage of working with YSC is that we can offer 1:1 coaching in the context of a range of assessment and organisational development interventions. We provide the following extensions to 1:1 coaching:

Team CoachingOrganisations are increasingly recognising the power of coaching intact teams – rather than just individuals – as an efficient way of building greater awareness, trust and alignment.

We use a Team Model that considers Focus, Internal Dynamics, External Relationships and the ability to Execute in order to build high performing teams. This is particularly effective when combined with 1:1 sessions that support and develop individual team members.

Managed Coaching ServiceQuite often, what organisations really want is the ability to outsource their coaching needs to an expert partner who can manage the process from end

to end, providing control of inputs, clear metrics and quality assurance. Our Managed Coaching Service ensures clients get all the benefits of executive coaching without having to manage it themselves. We achieve this by:

• Resourcing a faculty of excellent coaches, segmented according to specific organisational need and level of leader. This often includes an assessment of a number of coaches already working within the client organisation.

• Matching coaches to leaders according to the ‘breakthrough’ and coach experience required.

• Measuring and managing coaches’ performance.

• Reporting management information throughout the process.

High Performance CoachingWorkshopsVery often it is a manager’s critical ability to deliver through others – particularly their teams – that defines their professional success. Yet many managers receive almost no training in the use of coaching skills to get the most from their teams.

Our HPC workshops build a manager’s awareness of self and others, whilst introducing a number of coaching techniques and approaches. Newly developed skills are then honed through experience and practice.

Companies who ask us to run these programmes in-house further benefit from highly relevant coaching conversations and the chance for people from different parts of the organisation to network.

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““My YSC coach facilitated a transformation of my management agility while re-energising my engagement with my team and my profession. She has had a profound and lasting influence on my approach to work and personal balance.Holly Yang, Regional Marketing Director, Jones Lang LaSalle (Asia Pacific)

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Testimonials

YSC coaches have a deep understanding of the transformational power of purpose and possibility which they bring to their coaching expertise. They are highly skilled at unlocking breakthrough performance and are able to work across our organisation with a diverse range of leaders. In terms of their partnership throughout the programme – they were consistent, responsive and orchestrated their coaches incredibly well.Margot Hennessy, Coaching Director

The work we have done with YSC has formed a critical component of our leadership development strategy: we value their willingness to stretch our thinking and also their flexibility to work in partnership with us to build an approach which meets our organisation’s specific needs. This, allied with the high quality of YSC’s assessment and development work – seen both in terms of the way individuals experience and respond to it and the quality of insight provided – has served to create a powerful contribution.Jane Kirton, Head of Talent Development

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Coaching Your People

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YSC is a highly professional and expert organisation that has partnered very effectively with us to deliver on a programme of executive coaching for our senior management team. This has produced excellent feedback from coachees and a high degree of sustained behavioural change. They have been responsive and flexible to our needs and we have no hesitation in continuing to work with them on a long-term partnership basis.Lorraine Slattery, Senior Vice President, Human Resources

I have over 10 years experience of partnering with YSC across three roles on three continents. Whichever YSC office I’ve worked with it’s been the same quality of deep value-add to personal and team development which is why I keep coming back.Charles Pink, Managing Director and Chief Executive

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Are you ready to realise the full potential of your talent – either for yourself or within your organisation? Email us at [email protected] or call your local office today to find out what YSC Executive Coaching can do for you.

Contact us today

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Global ReachCoaching For You & Your People

AmericasTel: +1 212 661 9888Chicago Tel: +1 312 477 0560HoustonTel: +1 281 589 8889San FranciscoTel: +1 (415)746 9720Mexico CityTel: +52 55 9172 1458São PauloTel: +55 11 3521 7085

EMEALondonTelephone: +44 (0)20 7520 5555EdinburghTelephone: +44 (0)131 228 7940

Ratingen (Germany)Telephone: +49 (0)2102 892690Arnhem (Netherlands)Tel: +31 (0)26 3530242JohannesburgTelephone: +27 11 684 2952/3

Asia PacificHong KongTel: +852 2804 6006SydneyTel: +61 (0)2 9252 3332MelbourneTel: +61 (0)3 8679 4122/3MumbaiTel: +91 22 6671 9917/8