[yourclub] CULTURE SURVEY

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TABLE OF CONTENTS

YOUR CLUB RESULTS .....................................................................................................................3

360 CHART ....................................................................................................................................4

SURVEY INFORMATION .................................................................................................................5

VALUES AND CULTURE ..................................................................................................................6

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YOUR CLUB RESULTS

SURVEY RESULTS

Statement Score

I am aware of the mission, vision and values of the club 3.25

Players contributed to the mission, vision and values of the club 3.35

The mission, vision and values of the club are regularly referred to at the club 3.21 Club leadership demonstrate commitment to the mission, vision and values of the club at all times 3.35

I understand the coaching plan at the club 3.25

Players have the opportunity to provide feedback on the coaching plan 2.95

Coaches are approachable and communicate well with all players at the club 3.11

Practice, game day routines and strategies align with the coaching plan 3.16

I understand what is expected of me as a player of this club 3.47

I try my best to meet club expectations 3.47

There are consequences for those who do not meet club expectations 3.11

The club expectations are appropriate for the level of cricket I am playing 3.37

I understand my and my teammates roles in the team in the eyes of the captain /coach 3.39

I am aware of my strengths and my importance to the team 3.47

I am aware of teammates strengths and their importance to the team 3.61

Our team is committed to agreed team rules and expectations 3.05

Our club has adequate off field support, equipment and facilities at practice 3.37

My team has adequate off field support, equipment and facilities on match days 3.37

Club leadership supports and backs the decisions made by the coaches 3.26

Coaches back and support decision made by club leadership 3.21

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360 CHART

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[yourclub] CULTURE SURVEY

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SURVEY INFORMATION

The survey consists of 20 questions divided into 5 segments of 4 components each. The players

are asked to rate each statement on a scale of 1-4, where a rating of 1 would indicate that the

player has little or no awareness of this statement being actioned at the club and 4 indicating the

player thinks the statement is completed consistently and well at the club.

The results are compiled and an average score across all players who completed the survey is

presented both in table form and as a 360 degree chart. Clubs should be able to quickly identify

which segment(s) scored the lowest and it is recommended that a club focus on improving only

one segment at a time, starting with the segment with the lowest overall score.

This survey was open to players from [your club] for approximately two weeks in December 2015

with promotion occurring through email, social media and instant messenger. Approximately ##

players were directly contacted and asked to complete the survey with ## doing so by the closing

date.

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VALUES AND CULTURE

YOUR CLUB SCORE: 3.29

INTRODUCTION

An explicit statement of the Values and Culture of your club will help your players,

administrators, volunteers and members to feel a strong sense of belonging and ownership to

the club. Different clubs exist for different reasons and have different objectives. A sub-elite club

may exist to develop talent and engage with the community. A suburban club may exist to offer

a community hub and family friendly environment which an old scholars club may exist to

maintain connection with the school and promote friendship and lifelong connections.

Whatever the reason is for your club to exist, it is important that all members are engaged in the

process of developing and subsequently exhibiting the values and culture statements that have

been established.

But the tricky thing can be defining these terms….what is the difference between Vision and

Mission, Values and Culture, Objectives and Actions? See the best practice section for more

information on these definitions.

YOUR CLUB RESULTS

[your club] scored well in this sector with a score of 3.29 out of a maximum of 4. This indicates

that most players feel that the club vision, mission and values are consistently referred to and

that players do have buy-in to the overall direction and culture of the club, however there may

be some room to increase the consistency with which these statements are communicated to

players.

The main area for improvement in this sector is regularity of which the mission, vision and

values are referred to at the club. This question scored 3.21 which was the lowest of the 4

questions in this sector and below the average of 3.29 for your club in this sector.

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BEST PRACTICE

VISION

The Vision is the “North Star” statement. It describes the pinnacle for an organisation – a grand

statement of where it desires to be. It is usually long term and extremely ambitious. The Vision

will usually be quite succinct, and it should be recognised and understood by all members of the

organisation.

Examples

Microsoft: "Empower people through great software anytime, anyplace, and on any

device."

Cricket Australia: “To be Australia's Favourite Sport - A Sport for All Australians.”

SACA: “To lead the way to be South Australia’s favourite sport.”

MISSION

The Mission defines the current state of the organisation. By reading the Mission Statement,

your members should be able to determine:

What it does

Who it does it for

How it does it

Examples

The Rotary Foundation: “To enable Rotarians to advance world understanding,

goodwill, and peace through the improvement of health, the support of education,

and the alleviation of poverty.”

Make-A-Wish: “We grant the wishes of children with life-threatening medical

conditions to enrich the human experience with hope, strength and joy.”

SACA: “To dominate cricket in Australia, be South Australia’s most sought after

membership and be worthy of our loyal fans.”

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VALUES

Values are the essence of club culture as they set out the dos and don’ts of how “we operate

around here”. It is one thing to state values, it is another to live them. Values should be

formulated to espouse the Club Vision. All members should have the opportunity to contribute

to Club Values as they become an agreement of the way members engage with the club.

Examples

o Cricket Australia: Our strategy – Spirit of Cricket – Integrity – Diversity

o Lion: Passion – Wellbeing – Sociability – Achieving together – Integrity

o Adelaide Crows: Health & Wellbeing – Coaching & Education – Competitive

Advantage – Leadership Excellence

RECOMMENDATIONS FOR YOUR CLUB

Consider how you present and reinforce the Vision, Mission and Values of the club. Where can the key messages be displayed publically and when can coaches and leaders of the club speak about them to players and members. The club may wish to develop a title for these types of statements; for example “The Power Way” or similar.

Some opportunities to do the above may exist through:

Match reports, newsletters, annual reports;

End-of-match presentations by captains, coach etc;

Pre-match and pre-training briefings;

Post-match and post-training debriefs;

Selection of teams – players selected for exemplifying the club values;

Signage, posters in clubrooms, change rooms and taken and placed in conspicuous positions when playing away;

Social media – Facebook Pages/Groups, Twitter etc.

Special Awards for players and volunteers that best demonstrate/role model the Club Values.