Your Way Forward - innovative-pk.com

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Your Way Forward innovative-pk.com

Transcript of Your Way Forward - innovative-pk.com

Your Way Forward

innovative-pk.com

Innovative takingthe leadServices you can rely on and knowledge you can trust

are the hallmarks of Innovative.

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Experience the Legacy

Operating since 1987

Offices in three major cities and service engineers available across Pakistan.

250 people strong and increasing.

Installed over 50,000 UPSs running business critical applications throughout Pakistan.

Installed and is maintaining over 3000 ATMs in over two dozen banks in Pakistan and Afghanistan.

Responded to over 25,000 support calls in one year.

Over 1000 satisfied customers to its credit.

Installations in over 120 cities/towns throughout Pakistan.

Won the Best APC Data Center Infrastructure Partner Award for the region in 2008/09.

The only Gold Partner of APC in Pakistan.

The only Gold Label Service Partner of Wincor Nixdorf in the region.

When you choose Innovative Pvt Ltd as your electronic banking and power solutions partner, you will

discover what so many Pakistani enterprises have already discovered — the power to move forward.

We are the leaders in Pakistani marketplace and are partnered with the top technology and power

solutions providers of the world. Building on more than 25 years of unmatched service delivery, we

add real value to the organizations by leveraging technology to deliver integrated electronic banking

and power protection solutions. It’s how we keep you moving forward.

In this increasingly complex and rapidly changing world, it’s time to take the lead with Innovative Pvt.

Ltd. It’s time to empower yourself.

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APC-MGE (A Schneider Group Company)

Innovative has the privilege of being APC-MGE's only gold partner in Pakistan; representing it since

1992. By offering full range of APC's solutions, Innovative leads the industry by pioneering concepts in

power management. To its credit, Innovative also has few of the most complex data centers of some of

the largest banks, telecom service providers, industries and other businesses.

APC, a France based company, has led the industry by pioneering concepts in power management.

Giesecke & Devrient

Innovative has joined hands with Giesecke & Devrient (G&D) to address our customers note

processing needs. The world's leading Note Processing Machine, Numeron, was launched in

Pakistan by Innovative in January 2012.

Wincor Nixdorf

Innovative is Pakistan's leading provider of Automated Teller Machines (ATMs). As the sole partner in

the country since 2000, Innovative offers ATMs manufactured by Wincor Nixdorf, one of the largest

ATM producers in the world based in Germany.

With more than 40% of the total ATM population of the country being catered by Innovative, it has

become the company of choice in self-service banking industry.

Partnerships that work:It’s not about ideas. It’s about making ideas happen.

Innovative has the privilege of being APC-MGE's only gold partner in Pakistan; representing it since

1992. By offering full range of APC's solutions, Innovative leads the industry by pioneering concepts in

power management. To its credit, Innovative also has few of the most complex data centers of some of the

largest banks, telecom service providers, industries and other businesses.

APC, a France based company, has led the industry by pioneering concepts in power management.

Innovative has joined hands with Giesecke & Devrient (G&D) to provide outstanding value for its

customer to address to their note processing needs. IPL offers broad range of high-quality banknote

processing systems from G&D, which are able to meet the highest demands of every type of cash center.

i2c Inc. is a sister concern of Innovative based in Redwood Shores, California. i2c offers its customers a

full suite of state-of-the-art systems including ATM driving/Intercept Processing, EFT Switching,

Gift/Debit/Credit Card Management, Prepaid programs, Retail POS systems and Online Banking.

In addition, i2c has developed a unique program Turnkey ATM, a fully managed ATM program for banking

institutions and Turnkey Card Services fully managed card processing.

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Innovative is Pakistan's leading provider of Automated Teller Machines (ATMs). As the sole partner in the

country since 2000, Innovative offers ATMs manufactured by Diebold Nixdorf formelry Wincor Nixdorf,

the largest ATM producers in the world.

With more than 40% of the total ATM population of the country being catered by Innovative, it has

become the company of choice in self-service banking industry.

Products to empower your business:Global technologies applied locally

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Innovative offers not just Automated Teller Machines (ATM) but acomplete range of self-service banking

solutions starting from simple mono function cash dispensers all the way to closed loop cash recycling

systems. All Innovative products come with a one-year comprehensive warranty.

Operations without barriers

When your customers use a Wincor Nixdorf ATM they instantly feel at ease. This is because every detail

– from the keypad design to the card slot and menu navigation – is optimal in terms of ergonomics. Every

customer of yours can use these user friendly machines without any assistance.

Protection against tempering

Wincor Nixdorf’s latest security features detect any attempt to temper with the machine, whether it is

manipulation with the customer panel or an incidence of cash trapping,it does not go unnoticed. This is a

type of security that thinks for you.

The machines that Pay-off

Exceptional functional stability and extremely long service life allows you to maximize the return on your

self servicing investment.

Comprehensive warranty

Innovative warrants the self-service banking products against defects for up to one (1) year for parts and

up to one (1) year for performance.

Self-Service banking Solutions

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Note Sorting Machines

To complement its self-service banking products, Innovative also offers note sorting

machines which are generations ahead and enable highly efficient processes when

counting, authenticating, sorting, packing, and shredding banknotes. They optimize

your work processes, reduces costs, comes with a one year warranty and enhances

the productivity:

Broad application range; exceptional versatility

High throughput; low processing costs

High availability; designed for endurance

Intelligent system; intuitive operation

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Innovative is committed to provide its customers with world class software to give

them an edge. These software, developed by Innovative’s partners, deliver

end-to-end self service banking solutions for smooth operations.

The software solutions that we offer for the self service banking machines help

increase their efficiency and security and provides you with comprehensive control

over the machines.

Our software are unique and custom developed with reference to the needs and

wants of the banking industry.

Pro View: a PC-based system for the monitoring and

administration of self-service systems.

PC/E Terminal Security: guards against criminal

attacks, providing proactive protection against

potential system failure and loss of data.

V-Log: a real-time event-driven video and snapshot surveillance

system and an end-to-end visual transaction auditing tool.

PC/E Direct Marketing: direct customer contact, targeted sales with lower

cost of operations. Cross selling and cross marketing with meaningfull

assessment of campaign's success.

Software for End-to-End Solutions

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Data Centers:

One-to-many device control

View, configure and control multiple vendor’s IT devices through one console.

Physical location

Provides visibility to exactly where your servers are placed within the data center.

Multi-vendor device support

Provides support for multiple types of IT assets and hardware platforms.

Power cycling

Access servers remotely whether they are on or offline for instant control and

reboot.

Power Protection Solution

Innovative offers a complete range of products to fulfill all your power protection

requirements including large data centers, telecom hubs, control centers for heavy industries,

and of small and medium enterprises. All Innovative products come with a one-year

comprehensive warranty.

Power Solutions:

Data Line Surge Protection

Guards against surges and spikes.

Medium and Large sized Servers Power Protection

Smart UPS Series designed for mid size and large Servers.

Desktop PCs Power Protection

UPS Series available especially designed for home and office desktop computers.

Automatic Diagnostic Testing

Periodic battery self-test provides early detection of a battery that needs to be

replaced.

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Innovative's RAPIDO Series

A technology-led innovation ensuring maximum up-time for your ATM through

uninterrupted and cost effective power supply.

High quality hybrid-inverters with deep-discharging batteries

Cost-effective, secure and easily manageable power solution

Capable of up to 24hrs backup

Recharge 5x faster

Innovative's RAPIDO – the right solution for 24x7 economical power

Warranty from a trusted partner with over 26years of experience.

Higher return on investment with economical power solution

Remote monitoring

Solar Panels can be added as an additional power source with the same solution

One year parts and performance warranty

The Advantage

The InnovativeAdvantage

We work on a simple support plan: Round The Clock

Service, throughout the country!

Innovative has set very high standards of service delivery

and strives hard to maintain its position as the benchmark

organization in the industry for client satisfaction. It is a

continuous effort and requires to maintain a well manned

and equipped services organization – That we are!

Self operated call center

Live agents are available to attend to you in our call center operating 24x7x365. Our call

center's toll free number ensures issues can be reported at any time.

Delivering 24*7*365 Field Services across Pakistan

100+ Field Engineers located in 50+ cities providing Response and Resolution

Time as low as 2-4 hours.Most nimble and the largest Services Infrastructure

for any technology company in Pakistan.

Web based call logging and monitoring system.

Our OTRS system offers step by step updates to you throughout project life-cycle. It is the

repository of all current and historical interactions and can be accessed by all parties involved

in the project.

Spares inventory and Standby equipment

Well managed stock control and inventory ensures availability of spares and required

equipment, thus reducing lead time and helping you maintain optimal operations.

Local and foreign training of engineers.

Nurturing our staff to develop more rounded skill sets helps them make more valuable

contribution to our products and services and thus to your efficiency.

Test labs

Qualified engineers in three test labs in Lahore, Islamabad and Karachi repair spare parts

and perform R&D functions to improve equipment and processes.

Network Operations Center

NOCs analyze problems, perform troubleshooting, communicate with site technicians and

other NOCs and then track problems through resolution.

Multiple Service Level Agreements (SLA) Available

Platinum, Gold and Silver levels of SLAs make it convenient for you to choose the plan that

meets your requirements and budgets.

Project Management Office

The PMO strives to standardize and introduce economies of scale and repeatability in the

execution of projects. It is the source of documentation, guidance and metrics on the

practice of project management and execution.

Quality Assurance Function

We have an internal department to monitor project turnaround time and service quality in

order to improve the process of service delivery.

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Corporate Office

Karachi Office

F-1, FL-19, Block 5,Clifton- 75600 Karachi

Voice: +92 21 111 000 911

Fax: +92 21 35302804

Email: [email protected]

Near Standard College of Commerce,

Lahore -54600 Pakistan

Voice: +92 42 111 000 911

Voice: +92 42 35710376

Email: [email protected]

Islamabad Office

PD-452A, IJP Road,Rawalpindi Islamabad-44000

Voice: +92 51 4848365-66-67

Fax: +92 51 4848367

Email: [email protected]

29-B, New Muslim Town, Main Wahdat Road,