Your Spending Account - NCRO BE-YSA.pdf · Welcome to Your Spending Account How the ... A...

Your Spending Account

Agenda

Welcome to Your Spending Account

How the HRA (YSA) differs from the HSA (Bancorp)

Top 5 HRA questions

Your Spending Account Overview

Market/Division/Tier 3 | Practice Group/Tier 4

Proprietary & Confidential | September 2014 1



Welcome to Your Spending Account (YSA)

• Your HRA/RHCA claim submissions are administered

by Your Spending Account (YSA) which is managed

by Benefit Express

• Aon Hewitt Benefit Express maintains the actual

eligibility and enrollment information

• Log on to the Your Benefits Resources Website at

http://resources.hewitt.com/FCA with your user

name and password or call 1-888-409-3300

• Benefit Center representatives are available from 8

a.m. to 4 p.m., Eastern Time, Monday through

Friday to assist you

http://resources.hewitt.com/

How HRA (YSA)

differs from

HSA (Bancorp)

Health Savings Account (HSA)

Health Savings Accounts are similar to a 401(k) retirement account for

medical expenses. You can only have an HSA if you enroll in a high-

deductible medical plan. Retirees and dependents age 65 and over are

not eligible to enroll in a high-deductible medical plan, however HSA

funds remain available for post 65 eligible claims.

– Funds may be used to pay deductibles, coinsurance, and certain

other eligible healthcare expenses.

– You own the account.

– You can deposit money directly into the account (up to the IRS

annual limit); Pension deduction not available.

– Money put into the account that’s already been taxed is tax

deductible.

– Money in the account can roll over from year to year.

– Has investment opportunities

http://www.bcbsm.com/index/health-insurance-help/faqs/plan-types/health-spending-accounts/what-is-an-hsa.html

Healthcare Retirement Account (HRA)

A Healthcare Retirement Account is established by FCA specifically for

retirees, spouses/domestic partners and surviving spouses age 65 and

over

Funds can be used to pay for medical insurance premiums (including

Medicare Parts B and D, Medicare Advantage plans, Medigap policies,

and other health care coverage such as dental, vision, and hearing)

deductibles, coinsurances and copayments, OTC medications (with a

valid RX) and supplies

– Your employer (in compliance with IRS guidelines) decides which

expenses are covered by the HRA

– You don’t have to pay taxes on money you get from an HRA used for

qualified medical expenses

– Leftover money in your HRA can roll over to the next year

– Expenses must be incurred in current plan year to be eligible for

reimbursement from the current year’s funds

– No investment opportunities

http://www.bcbsm.com/index/health-insurance-help/faqs/plan-types/health-spending-accounts/what-is-an-hsa.html

How HRA differs from HSA

HRA HSA

Funded by FCA * FCA & Retiree **

Claims processing YSA Bancorp

Interest No Yes

Invest Funds No Yes

Portable No Yes

*Currently HRA funded by FCA up to $1,975 for Retirees and $1,750 for Spouses

**Currently FCA contributes $500 single and $1,000 family coverage to the HSA


Proprietary & Confidential | September 2014) 7

FCA Retiree Accounts with YSA

HRA and RHCA

Premiums for Medicare Parts B and D, Medicare

Advantage plans and Medigap plans

Premiums for other health care coverage such as Dental,

Vision, Hearing and Prescriptions

Deductibles, coinsurance, copayments, and supplies

Note: Expenses incurred solely for cosmetic reasons such as

liposuction, hair transplants, and face lifts are not covered.



Top 5 HRA Questions

1.What is an eligible expense?

2.How do I file a claim?

3.How do I update my information?

4.How do I sign up for auto-reimbursement and/or

direct deposit?

5.What is my available balance, including why does my

RHCA balance show less than what is in my account?



HRA and RHCA

Prescription Drugs/OTCs

RHCA HRA

Rx Yes Yes*

OTC medsYes with doctor’s

prescription

Yes*, with doctor’s

prescription

OTC supplies Yes Yes

*

Your Spending Account- Log on



Log on to the Your Benefits Resources Website at

http://resources.hewitt.com/fca with your user name and

password or call 1-888-409-3300

Your Spending Account Home Page



YSA HRA/RHCA Tab



The RHCA will show zero since we do not store balances

on this plan – All balances are held with Merrill Lynch

How to Submit a Claim





Online Claim Submission- secure and fast!

Always submit a claim form with proper documentation

– Most secure and fastest method of of claims submission

– Sign on to YSA via Your Benefits Resource (YBR)

– Click on the HRA/RHCA tab

– Click on “Create HRA/RHCA Claim” from drop-down menu OR Click

the Blue button on the right side of the page

– Select “Upload” method to send your

documentation

• Complete the online information

• Enter Expenses

• Upload copies of your receipts or proof of expense (keep the

originals)

Note: Upload does not have to be printed and signed



Fax or mail- other options to submit

To avoid a delay or denial, a claim form must be submitted with proper

documentation

Claim forms are available online or by calling YSA. To submit online:

– Sign on to YSA via YBR

– Click on the HRA/RHCA tab

– Click on “Create HRA/RHCA Claim” from drop-down menu OR Click

the Blue Button on the right side of the page

– Select “Fax or Mail” method to send

your documentation in order to:

Create a cover sheet on this site

Print and sign the cover sheet

Send signed cover sheet and documents to YSA via:

- Fax - 1-888-211-9900 or 1-847-554-1409 (outside US)

- Mail - P.O. Box 785040, Orlando, FL 32878-5040

Submitting a claim



Select the plan

you want the

funds to come

from

For the fastest claim

processing, upload

your documents online!



Top 5 Claim Mistakes

1. Missing Claim supporting documentation-

2. Claim not processed/ received- Do not use generic claim form- use

Barcoded specific form- call service center or download from YSA

website

3. Claim submitted outside of coverage period or after funds exhausted

Example: sufficient funds not transferred into proper account at Merrill Lynch

for RHCA claims or claims submitted for the prior year when all balances from

prior years are already exhausted

4. Documentation missing patient name, date, amount, or description

5. Claim form not signed or dated

6. Ineligible expense

Invalid vs. Valid Receipts

Direct Deposit

Note:

Updating your HRA/RHCA Direct Deposit information on the YSA

site is independent of your pension payment arrangements

Contact Us

Secure Messaging Mailbox

Mobile Phone Text Message Alerts – HRA Only

Manage Text MessagesMobile NumberChoose Text Messages

Note: Standard text message charges may apply.

RHCA Funds

RHCA Funds housed at Merrill Lynch (ML)

YSA requests RHCA funds from ML to cover claim payments

– Be sure there are sufficient funds in your Institutional Money Market

Fund to pay the claim.

– If there is not enough money in the Institutional Money Market Fund,

the needed amount will be pulled from all of your mutual fund holdings

on a prorated basis from Merrill Lynch.

– To choose specific mutual funds to be used for claims, you may

liquidate those funds and move them to the Institutional Money Market

Fund (must be done at the same time as when you submit the claim.)

– If you see a claim denial notice due to not enough funds available, it

may be that the funds are not in the Institutional Money Market Fund.

– Contact ML to move sufficient monies into the IMMF. Note: This could

take several days to process.

YSA HRA/RHCA Tab



The RHCA will always show zero since we do not

store balances on this plan – All balances are held

with Merrill Lynch

RHCA at Merrill Lynch

Institutional

Money

Market II

Fund



RHCA at Merrill Lynch

Merrill Lynch website Benefits OnLine

www.benefits.ml.com

Phone – call Merrill Lynch, Participant Service Center

(800) 483-7283 (SAVE)

Go Paperless!





Benefit Express – Benefit Center & YSA Always a Resource

• Log on to the Your Benefits Resources Website at

http://resources.hewitt.com/fca with your user name and password

or call 1-888-409-3300

• Benefit Center representatives are available from 8 a.m. to 4 p.m.,

Eastern Time, Monday through Friday to assist you

o HRA Funding Questions

o Updates to your personal contact information (phone

numbers, home and/or personal email addresses)

o Beneficiary information updates (including RHCA)



Benefit Express – Benefit Center & YSA

Always a Resource (Con’t)

• When you call 1-888-409-3300 and hear the option for “Your

Spending Account,” you can select to be transferred to YSA

o YSA representatives are available from 8 a.m. to 8 p.m., Eastern

Time, Monday through Friday

• When you call 1-888-409-3300, and hear the Option for “Enroll with

Aon Retiree Health Exchange,” you can select to be transferred to

Aon Retiree Health Exchange

o Aon Retiree Health Exchange representatives are available from 8

a.m. to 8 p.m., Eastern Time, Monday through Friday

Questions

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