Your Malaysian Connection Bringing Personal Service to ... Wira Presentation 2012 v4.pdfPenang –...
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1 Bringing Personal Service to Your Supply Chain Your Malaysian Connection
Transcript of Your Malaysian Connection Bringing Personal Service to ... Wira Presentation 2012 v4.pdfPenang –...
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Bringing Personal Service to Your Supply Chain
Your Malaysian Connection
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OUR MISSION
To Deliver Logistics Solutions And Services to Our Customers By Providing Seamless Support and Quality Service Through a Strong Focus on Customer Satisfaction.
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A PEEK INTO OUR HISTROY
Harper Wira Sdn. Bhd. is a by-product of a century old trading business that started in 1867 by 3 enterprising Britons Samual Gilfillan, William Adamson and H.W Wood. Known as Gilfillan, Wood and Co. This company was later expended by a merger in 1886 with A.C Harper & Co which created a group known as Harper Gilfillan and spread its wings from its original base in Singapore to Malaysia and Brunei. The group diversified its businesses to include shipping and forwarding and in 1962, under the new name of Harper Wira Sdn Bhd with the involvement of the Malaysian Armed Forces Corporative (Koperasi Angkatan Tentera Malaysia Bhd.) Wallem Shiping Tengku Dato’ Zainal Rashid Bin Tengku Mahmood. In Summary Harper Wira Sdn Bhd has been in the logistics Industry for over 40 years.
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Tengku Dato Zainal Rashid bin Tengku Mahmood (Prominent Member of the Royal Family )
Koperasi Angakatan Tentara Malaysia Berhad (The Malaysian Arm Forces Cooperative Limited)
51 %
Wallem Shipping
39 %
10 %
OUR STAKE HOLDERS
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FINANCIAL STRENGTH
HARPER WIRA SDN BHD
HARPER WIRA MARKETING
SERVICES SDN BHD
Marketing and Management Services
HARPER WIRA AIRFREIGHT SDN BHD
International Air Freight
forwarding and logistics
WIRA LOGISTICS SDN BHD
Government Tender and Projects
and Container Haulage
WALLEM SHIPPING (M) SDN BHD
Ship Agency
SUBSIDIARY COMPANIES
100%
100%
100%
100%
2. FINANCIAL STRENGTH
Harper Wira Sdn Bhd has an authorized capital of
US$2.8 million and paid up capital of US$822,000.00.
Contribution towards our annual turn-over come from
our subsidiary companies listed as follows:
Sales turnover 2009 – RM 8.09 million 2010- RM 8.57 million 2011- RM 9.00 million 2012 – RM 8.4 million
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GROUP ORGANIZATION STRUCTURE
TOTAL MANPOWER COMPLIMENT – 150 STAFF
Afifuddin Shafiee
Group CEO
B.H Luah
PENANG
Koh Eng Chuan
TELUK INTAN
Bob Gill
PORT
KLANG
Ahmad Firdaus
PASIR
GUDANG
Shamel
Leopard
KLIA -
Airport
Lee Kim Yin
SABAH
Wee Boon
Kian
SARAWAK
Tengku Zarina
Group HR
CK NG
IT
Simon Low
Group Finance
BRANCHES
Harper Wira Sdn Bhd
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THE SCALE OF OUR BUSINESS
Branches strategically located at all our major ports in Peninsula Malaysia, Sabah and Sarawak.
Well represented across the globe through our appointed agents
Over 150 employees nation wide
• Penang
• Teluk Intan
• Kuala Lumpur Port Klang .
• Pasir Gudang • Kucing
• Kota Kinabalu
• Sandakan
• Tawau
• Sibu
SABAH
SARAWAK
PENINSULAR
MALAYSIA
OUR OWN OFFICES
Labuan .
• Miri
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THE SCALE OF OUR BUSINESS
Peninsular Malaysia
Penang – Port Klang – Pasir Gudang Air and Sea Freighting , Customs Brokerage, Shipping,
Warehousing , Distribution , Haulage Local and Cross border Transportation and Logistics operations .
Teluk Intan Sales Office
Sabah and Sarawak – East Malaysia Air and Sea Freighting , Customs Brokerage, Shipping,
Warehousing , Distribution Local Transportation and Logistics operations .
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CUSTOM BROKERAGE
– Representation in major ports
– Good connections with customs authorities
– Prompt & efficient cargo handling & delivery
PROJECT LOGISTICS
– Specialist team dealing with the unique demands of large heavy loads
WAREHOUSE & DISTRIBUTION
– Storage and value add services
– Consolidation and De-consolidation
– Point to Point , LTL and FTL distribution
– Nation wide and Cross Border Trucking
SUPPLY CHAIN MANAGEMENT
- Logistics Solutions
- Contract logistics
HAULAGE SERVICES
- 8 PRIME MOVERS AND 75 TRAILERS
- 2 SIDE LOADERS
AIRFREIGHT
– Competitive service & rates through our service contracts with preferred carriers
– Consolidation Services
– Cargo planning, tracking & advisory service
OCEAN FREIGHT
– Cargo acceptance to Worldwide
destinations utilizing dependable &
established Shipping Carriers
– LCL / FCL Services to/from all major ports
– Consolidation Services
GOVERNMENT & MILITARY PERSONAL EFFECTS
RELOCATION
CHARTERING / SHIP’S AGENCY
MARINE INSURANCE
SUMMARY OF OUR MAJOR SERVICES
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CUSTOMS BROKERAGE
– Representation in major ports
– Good connections with customs authorities
– Prompt & efficient cargo handling & delivery
– 40 years of experience with customs authority and procedures
– In house EDI linked to customs
– On line government permit application
– MTO ( Multimodal Transport Operator
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OCEAN FREIGHT SERVICES
Experience pays off. Our ocean background and expertise results in the most extensive, realistic, cost-effective schedules available. Our volume and relationships ensure that we deliver our promises. Harper Wira can operate as either a traditional freight forwarder or an NVOCC to offer flexible, cost-effective, time-definite transit times, carriers, and services.
Services – FCL contract management – Worldwide NVOCC -- FCL and LCL – Projects and charters Weekly sailings – Flexible transit times and options – Timely and accurate documentation – Vendor consolidation – Multimodal transportation – Warehousing – On-forwarding and distribution Infrastructure and Process – Global network with overseas agents – Worldwide network of gateways – Contracts with conference and non-conference
carriers – Continental distribution network
Benefits – Increased capability and shipment visibility – Reliable, time-definite worldwide service – Error-free documentation – Cost-effective routings – Multiple service options – No surprises, no false promises
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KLIA AIR FREIGHT SERVICES
Harper Wira, offers a wide range of services relating to the air freight industry. We are capable of handling shipments no matter what size, weight, origin or destination. Our global
network provides you with a complete worldwide transport and distribution solution.
Services
– Pick-up and delivery
– Imports and exports worldwide
– Direct and consolidation shipments
– Next flight out
– Airport-to-airport through door-to-door
– Complete export & import documentation
– Charters and part charters
– Oversize shipments
– Packing and crating
– Restricted materials
– Break bulk
– On-forwarding
Infrastructure and Process
– Global network of over 1,000
agents
– Multi-modal shipment track and
trace via dial up, direct line, or the
internet
– Strategic carrier program
– EDI links
– Guaranteed space allotments
– Air carrier performance measures
– Worldwide network of gateways
Large scale allocations
Long-standing carrier relationships
More than 50 years experience
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WAREHOUSE & DISTRIBUTION
Harper Wira operates warehousing and distribution services from Port Klang and our
facility is strategically located near to North Port in Port Klang which is about 6km from
Port Klang Town. We are well connected to all major highways leading North and South
serving major manufacturers and retailers.
Our facility manages on a WMS ( Warehouse Management System) which has web-enabled inventory tracking.
•Main Warehouse Services
General storage Vendor Managed Inventory (VMI) Consolidation & De-Consolidation Distribution center Cross-docking Reverse Logistics Inventory Management
•Value Add Services Stuffing & Un-stuffing of Containers Break Bulk and re-packing Distribution –Point to point and Full Charter Kitting / Loose Pick Co-Packing Services Palletizing Re- Labeling
Brief Specification • Total land area : 118,784 sq.ft • Total built-up area : 58,590 sq.ft • Warehouse area : 54,040 sq.ft • Open yard area : 60,194 sq.ft • Sheltered area : 12,960 sq.ft • Selective racking system • Raised loading bay with dock levelers and
ramp
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HAULAGE OPERATIONS
Harper Wira through our subsidiary Wira Logistics offers local container haulage services. This services is managed by a team of highly experience and trained staff. Our range of support services include 20’ and 40’ Trailers and Side Loaders. To ensure efficiency and reduced downtime our Fleet maintenance is managed with the latest technology. All our trucks are equipped with a GPS system for security monitoring purposes. Operational efficiency is supported by the latest software that has a wide range of value added functions for management. - Haulage for all types of ocean freight containers - Side Loader Services - Direct Delivery Services - Shunting / Re-routing - Container Staging Facilities
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CHARTERING / SHIPS’S AGENCY
Harper Wira is also associated with totally reliable ship husbanding for all types of vessels - Cruises, Tanker, Trampers, Naval Vessels, RORO, Container Vessels, Break Bulk Vessels & Etc. Through our strategic partner, Wallem Shipping Group, we are appointed agents for many major ship operators whose vessels call at Malaysian ports. - Ship Management - Crew Management - Ship Repairs / Dry Dock Supervision - ISO tank containers - Bunkering - Cruise Vessels - Oil and Gas port and ship operations
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PROJECT/ OIL & GAS LOGISTICS
Harper Wira has the capability and the experience in providing management consultation and services for project cargo movements. Our links with the various service providers for such projects allows us the flexibility to propose options tailored to the needs of our clients. We have the capability to handle movements by land, sea and air.
- Lifting Crane Services - Heavy road transport services - Low loaders - Vessel and barge charters - Manpower - Safety / Security Escorts - Government Logistics Provider
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GOVERNMENT & MILITARY PERSONAL EFECTS RELOCATION / HOUSE HOLD REMOVAL
Harper Wira offers to our clients the full specification of Door to Door delivery. Our packing crew is experienced and know the delicate needs of our customers. We ensure that our customers goods are safe for storage and transport. Our global partners offer similar expertise at destination which include off loading and positioning in homes (if required). Confidence to our clients is also enhanced by our appointment from the Ministry of Defense to act as their official service provider in the area of personnel re-location. - Door to door Deliveries - Air and Sea Freight - Crating and Packing - Consolidation and De-consolidation - Local Storage pending shipment
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SUPPLY CHAIN SOLUTIONS
When you have Harper Wira as a Committed Logistics partner planning and implementing a
Supply Chain Solution you are rest assured that your logistics needs are met. From an Initial
Consultancy and design to Final mile delivery and reverse logistics, we provide customised
supply chain solutions across all industry sectors
From a Direct to Store, In-house or External Vendor Managed Inventory (VMI) , Origin Cargo
Management or a customized solution approach, we at Harpers provide all the right process,
tools and equipment as well as our professional personal attention to move your supply
chain efficiently and cost effectively.
We are committed to take away your logistics Complexity and let you concentrate and expand your core business.
How do we do it:
1. We study and understand your needs
2. We plan by offering our market leading Air, Sea and Land freight management, Local and
International forwarding, Warehouse and Inventory Management, IT infrastructure,
Distribution and haulage services as a total logistics solution.
3. We integrate our suite of services and design a solution for you.
Developing Supply Chain Solutions for Tomorrow
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1. HW DSM – HAULAGE SYSTEM
2. HW -DSM – Forwarding system
3. Take United – Warehouse Management system
4. EDI
5. HW - DSM Accounting system
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1. MALCOM UNIFIL / MALBAT Project - 2007 – 2010 Transport of Military Equipment and Armored vehicles for Malaysian UN Peace keeping forces to Lebanon. 2. UNIMED –2007 -2011 – Movement of Medical Supplies to Malaysian Medical Armed Forces in Western Sahara serving under United Nations Medical Program. 3. MINDEF – Battalion Tanks Project – 2007 and 2009 Port Clearance and delivery of Military Battle Tanks for Ministry of Defence.
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The Personal Service and Experience Advantage
Harper Wira begins with a thorough understanding of our customers, their end
customers, and their specific needs
– We develop customized solutions that incorporate our suite of supply chain
services.
– This means personal service, specialized capabilities, global coverage, and
local expertise.
– Harper Wira is the logistics partner that helps our customers with their key
needs.
– An asset based company with local experience.
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HOW CAN WE CONTRIBUTE TO BE YOUR LOGISTICS PARTNER
WITH OUR EXPERIENCE WE ARE ABLE TO HELP AND MEET YOUR REQUIREMENTS NO MATTER HOW DIFFICULT
• BY OFFERING OUR SUITE OF SERVICES AND PERSONEL EXPERTISE
• BY SETTING UP A SPECIAL DEDICATED TEAM TO HANDLE YOUR SHIPMENTS ( If needed)
• BY USING OUR WIDE NETWORK LOCALLY AND INTERNATIONALLY
• BY USING OUR IT NETWORK SYSTEM TO TRACK AND TRACE YOUR SHIPEMENTS FROM
START TO END
• BY SETTING UP STANDARD OPERATING PROCEDURES TOGETHER
WITH YOU TO ENSURE OPERATING COMPLIANCES ARE MET
• BY ENSURING YOUR SHIPMENTS ARRIVE SAFELY ON TIME , EVERY TIME
• BY MEASURING PERFORMANCE THROUGH SET KPI’S
• BY BEING YOUR PREFERRED PARTNER IN LOGITSICS SUPPLY CHAIN
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HEAD QUARTERS
2nd Floor, Bangunan TH,
No. 5, Jalan Bersatu (13/4),
46200 Petaling Jaya
Selangor Darul Ehsan
Tel: 603 7956 4945 / 603 7956 4722
Fax: 603 7956 4858 / 603 7956 8318
CEO: Afifudidn Shafiee
Lot 7, Komplexs Bersatu
Persiaran Sultan Hishamuddin Kaw 20
Selat Kelang Utara
42000 Pelabuhan Kelang
Selangor Darul Ehsan
Tel: 603 3176 7201
Fax: 603 3176 0278
Branch Manager: Bob Gill
Shipping Manager: Aasai
Marketing Manager: Agnes Ong
BRANCH - PORT KLANG
BRANCH - KLIA SEPANG
Malaysia Airlines Freight Forwarders Complex,
Lot C-12, Block C,
Free Commercial Zone, KLIA Cargo Village,
Kuala Lumpur International Airport
64000 KLIA, Selangor Darul Ehsan
Tel: 603 8787 1778
Fax: 603 8787 1773
Airfreight Manager: Shamel Leopard
Export Manager: Catharine Lim
Lot 8, Jalan Sultan Mohamed 6,
Kawasan Perusahaan Bandar
Sultan Suleiman
42000 Port Klang
Selangor Darul Ehsan
Tel: 603 3176 8213
Fax: 603 3176 8272
Operation Manager: Cheng Hoon Tat
CONTAINER DEPOT - PORT KLANG
BRANCH - PENANG
Suite 3.7, Level 3 Wisma Great Eastern,
No. 25, Lebuh Light
10200 Pulau Pinang
Tel: 604 261 2813
Fax: 604 2623 5355
Branch Manager: B. H Luah
BRANCH - TELUK INTAN
5B-1, (Block B) Jalan Laman Intan
Bandar Baru Teluk Intan,
36000 Teluk Intan
Perak Darul Ridzuan
Tel: 605 6233 651
Fax: 605 6233 652
Branch Manager: Koh Eng Chuan
BRANCH - PASIR GUDANG
Lot L3.8, Wisma Kontena,
Jalan Kontena, Johore Port Bhd.,
81700 Pasir Gudang, Johore
Tel: 607 2515240
Fax: 607 2515245
Branch Manager: Ahmad Firdaus
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BRANCH - KOTA KINABALU
Lot B828, 8th Floor, Wisma Merdeka,
Phase 2, Tower Block, Jalan Tuan Fuad,
88000 Kota Kinabalu, Sabah
Tel: 6088 252 339
Fax: 6088 216 228
Regional Manager: Lee Kim Yin
BRANCH - SANDAKAN
Block 2, 1st Floor,
Lot 2, Bandar Ramai Ramai, Jalan Leila,
90721 Sandakan, Sabah
Tel: 6089 223 622
Fax: 6089 271 408
Ctc: Lee Kim Yin
BRANCH - TAWAU, SABAH
TB-315, 1st Floor,
Block 37, Fajar Complex,
91000 Tawau, Sabah
Tel: 6089 763 083
Fax: 6089 762 086
Ctc: Lee Kim Yin
ASSOCIATE OFFICE - LABUAN
Tel: 6088 252 339
Ctc: Lee Kim Yin
BRANCH - KUCHING
1st Floor, Lot 449,
Lorong 9, Jalan Ang Cheng Ho,
93100 Kuching, Sarawak
Tel: 6082 422 972
Fax: 6082 410 311
Regional Manager: Wee Boon Kian
BRANCH - SIBU
No. 5, Tingkat 1, Jalan Maju,
96000 Sibu, Sarawak
Tel: 6084 326 748
Fax: 6084 320 268
Ctc: Wee Boon Kian
ASSOCIATE OFFICE - MIRI ASSOCIATE OFFICE - BINTULU
Tel: 6082 422 972
Ctc: Wee Boon Kian
Tel: 6082 422 972
Ctc: Wee Boon Kian
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Name Position Area Tel Number Extension Mobile E-mail Add
1 Afifuddin Shafiee Group CEO HQ / PJ 603- 7956 4722 + 6012 308 3029 [email protected]
2 Ezren Zeffrelli Zubir B. D Manager HQ / PJ 603- 7956 4722 +6016 328 9508 [email protected]
3 Agnes Ong Marketing Manager HQ / PJ 603- 7956 4722 +6012 2388 3502 [email protected]
4 Sam Lee B. D Manager HQ / PJ 603- 7956 4722 +6012 218 6816 [email protected]
5 Samuel Leopard Air Operations Manager KLIA 603 - 8787 1790 +6012 347 0309 [email protected]
6 Bob Gill Branch Manager Port Klang 603- 3176 77201 233 +6016 207 0347 [email protected]
7 Christine Lee Ast Manager NVOCC Port Klang 603- 3176 77201 238 +6017 638 8980 [email protected]
8 Aasai Thamby Shipping Manager Port Klang 603- 3176 77201 239 +6012 378 2040 [email protected]
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Q & A
& THANK YOU FOR YOUR TIME
