your guide to quality medical care in singapore · 2014-08-09 · your guide to quality medical...

your guide toquality medical care in singapore

Photo credits: Raffles Medical Group

contents

01. AsiA’s leAdinG MedicAl hub 2

302. sinGAPoRe’s heAlthcARe systeM

503. AccReditAtions And AccolAdes

604. MedicAl fiRsts

805. ouR heAlthcARe PRofessionAls sPeAk

1006. heAR fRoM ouR PAtients

1308. heAlthcARe PRovideRs

1207. sinGAPoRe: MoRe thAn just A heAlthcARe destinAtion

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AsiA’s leAdinG MedicAl hub01

behind its dynamic and multi-cultural landscape, singapore is often associated with excellence, efficiency and effectiveness, from its airport, airline and port to its infrastructure, education and healthcare systems. singapore has become a trusted name among international patients. it is also recognised as Asia’s leading medical hub providing internationally accredited and patient-centric care.

international patients come to singapore for a wide range of medical care, ranging from basic health screenings to advanced procedures in fields such as cardiology, neurology, oncology, ophthalmology, organ transplants, orthopaedics and paediatrics.

As a multi-faceted medical hub, singapore attracts a growing number of medical

professionals and multi-national healthcare-related companies from various parts of the world to share and exchange their expertise, conduct healthcare-related research and training, as well as to host international conferences and events. healthcare providers in singapore are constantly strengthening their medical capabilities through professional exchanges and access to innovation in medical technology through our robust healthcare eco-system.

in singapore, medical travellers can receive quality medical care in an environment that is safe and welcoming, with no uncertainties of wars, political instability, social unrest, natural disasters or worries about blood safety. here, medical travellers can enjoy a peace of mind when health really matters.

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02

Renowned Medical Expertisebeyond international certifications, many healthcare institutions in singapore also publish their clinical outcomes on their corporate websites. Medical travellers to singapore can thus be assured that the treatments received are on par with that of the world’s leading medical centres. As the table below illustrates, some of our clinical outcomes achieved by singapore’s medical centres can sometimes be higher than that of other established medical centres of excellence.

hence, patients in singapore are assured of quality treatment and high clinical outcomes similar to those in the united states and europe.


liver transplant national university hospital, singapore us oPtn*

5-year survival rate 78% 68 - 86%

high-risk stomach cancer (stage ii to iv) treatment national university hospital, singapore us intergroup 0116

study

2-year survival rate 60% 40.5%

* us oPtn: organ Procurement and transplantation networkbased on published statistics from 2010

sinGAPoRe’s heAlthcARe systeM

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Regional Medical Hub

singapore is a true multi-faceted regional medical hub, not only for medical services for patients, but also as a meeting place for medical professionals for healthcare conferences and training. singapore is also a base for healthcare consultancy and operations management. trusted for its stability and world renowned name, a growing number of leading biomedical companies such as Merck, sharp and dohme (Msd, known as Merck in the united states and canada), Glaxosmithkline (Gsk), bayer healthcare and Roche are expanding its presence in singapore.*

Transparency in pricing

cost is an important consideration for many international patients. healthcare providers in singapore make estimated costs as transparent as possible, listing prices according to useful categories such as medical conditions, procedures involved and ward class. this information is published on Ministry of health singapore’s website. singapore’s transparent healthcare system enables medical travellers to make informed decisions regarding their treatments and institution of choice.

*source: singapore economic development board

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03AccReditAtions And AccolAdes

Accreditations • eighteen hospitals and medical centres in singapore have obtained joint commission

international (jci) accreditation, assuring patients from singapore and overseas of the standard of healthcare services available here. the jci is the united states’ main hospital accreditation agency.

• eleven hospitals are certified by the international organization for standardization (iso).

Accolades

• singapore’s blood supply ranks among the safest in the world. singapore’s centre for transfusion Medicine is internationally reputed for its high standards of blood safety practices and recognised as a World health organization (Who) collaborating centre.

• in 2000, » healthcare system – best in Asia

and sixth best in the world World health Report 2000 – health

systems. Who

• in 2003,» third best healthcare system in the

world» the country best prepared to deal

with a major medical crisis in Asia Political and economic Risk consultancy

(PeRc) report

• in 2009,» 4th best health infrastructure World competitiveness yearbook 2009, iMd

• in 2010,» best place to live, work and play in

Asia Quality of living index 2010, Mercer human

Resource consulting

• in 2011,» World’s easiest place to do business doing business 2011 report, World bank

» World’s most transparent country doing business 2011 report, World bank

» World’s most efficient legal framework for settling disputes

Global competitiveness Report 2011-2012, World economic forum

» World’s most competitive economy Global competitive Report 2011-2012, World

economic forum

» Ranked 4th for infant mortality rate and 10th for life expectancy at birth

Global competitiveness Report 2011-2012, World economic forum

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MedicAl fiRsts04

As a leading medical hub, the doctors in singapore have been behind many medical breakthroughs, cutting across various specialties, that put singapore ahead in the medical world.


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Cardiology

• In2012,Asia’sfirstpercutaneousaortic valve replacement (analternative for patients unableto undergo traditional surgerytechniques) was performed inSingapore.

Gynaecology

• In2009,Singaporeperformedtheworld’s first operation for a rareectopic pregnancy with a singleincision exclusively through thebellybutton.

Oncology

• In 2008, Singapore introducedtotalperitonectomy,aradicalmulti-disciplinary surgical procedure totreatadvancedcancers.

• In 2012, Singapore doctors ledin the multi-centre study thatdevelopedanewapproachtotreatchildhoodleukaemia.

Ophthalmology

• SingaporeperformedmoreDSAEK(transplantoftheinnerendotheliallayerofthecornea)surgeriesthanany single institution inEuropeorAsiain2009.

Orthopaedics

• In2009,SingaporepioneeredtheTripleEndobuttontechnique,anewtechniquetotreatshoulderinjuries.

• In 2012, Singapore developed

a new technique to correct degenerative flatfeet in adults using minimally invasive surgery to release the tendon of the calf and implant a specially designed arthroereisis screw that would prevent further collapsing of the foot arch.

Paediatrics

• in 2011, a multi-disciplinary team of doctors successfully delivered and separated Asia’s first pair of monochorionic and diamniotic conjoined twins.

Transplants

• in 2009, singapore successfully performed Asia’s first combined heart and liver transplant surgery.

• in 2012, singapore successfully performed its first simultaneous pancreas and kidney transplant surgery.

Minimally Invasive Surgery

• in 2010, singapore was the first in southeast Asia to perform a new minimally invasive Robotic-assisted procedure for lung cancer surgery. two cases have been completed successfully and both patients recovered without complications.

• in 2011, singapore pioneered scar-less surgery through the mouth using a hospital developed Master and slave transluminal endoscopic Robot (MAsteR).

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05 ouR heAlthcARe PRofessionAls sPeAk

Photo credits: fortis colorectal hospital

Photo credits: Mount Alvernia hospital

Ms nurul Atiqah bte Ahmad said

chef ho ling neng

Photo credits: sincere healthcare Group

Ms linda Guan


Ms vicky teo

Photo credits: Pacific healthcare holdings

dr William chong

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“seeing the joy on my patients’ faces and hearing how their quality of life has improved is truly satisfying to me.”

Dr William ChongDental Surgeon, Pacific Healthcare Specialist Centre (Dentistry)CEO, Pacific Healthcare Holdings Ltd

“i’m inspired by what people like to eat at home and incorporate dishes that remind them of home, into the hospital menu. We strive to provide home-cooked dishes, similar to what your mum might prepare for you if you fall sick.”

Chef Ho Ling NengHead of F&B, Mount Alvernia Hospital

“i enjoy working in my profession as i get to be a friend to our patients and assist them in their non-medical needs so that they can focus on their recovery. besides arranging accommodation for their companion and flight arrangement, i also visit them when they are in the hospital. this helps to establish a strong bond between us so that they are comfortable in sharing with us their needs. this is a job that is different from others as i can make a difference in the lives of the patients that come to singapore to seek medical care. the most rewarding part of my job is seeing our patients fully recovered and returning home happily.”

Ms Vicky TeoSenior Executive, International Patient Centre, Raffles Hospital

“i find nursing to be the most fulfilling experience as it gives me the opportunity to help others. Although at times i may have difficulty speaking the patients’ language, the smiling faces of patients are enough to make my day.”

Ms Linda GuanNurse Manager, Sincere Medical Specialist Center for Women

“i never thought i could make such a big impact on people’s lives. it is the little things we do that can make a big difference to our patients’ road to recovery. it gives me great satisfaction when i see patients walking out of the hospital smiling and even greater satisfaction when they remember me by my name. that feeling is simply priceless.”

Ms Nurul Atiqah Bte Ahmad SaidCustomer Service Associate, Fortis Colorectal Hospital

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heAR fRoM ouR PAtients06“i was initially very scared, worried and uncertain whether i would survive after being told that i was diagnosed with so many complications. but i trusted the doctors and told myself to stay strong as they believed i was going to be fine… the environment here is very special. i don’t feel like i am in a hospital because it feels so comfortable!”

Mr Haji Rafique, a 63-year-old father of 7 and businessman from Bangladesh. Diagnosed with early stage lung cancer, he is currently under medication and undergoing follow-up treatment after a series of weekly chemotherapy in Singapore.

“My stay here was very pleasant. everyone was upfront with me, explaining everything to my wife and i. this is definitely a place to get the most wonderful medical care ever.”

Mr Howard Lockhart, a 60-year-old IT advisor from the United States suffered from a detached retina and post trauma cataract following a gunshot incident during his golf holiday. He sought treatment in Singapore and received three reconstructive surgeries to repair the retinal detachment and anatomy of his eyeball.


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“the doctors here are compassionate and can relate to your health problems and lifestyle. in fact, everyone, from housekeeping, X-ray technicians to nurses, is concerned about your well-being. the doctors were very detailed in explaining about my condition and the critical need for a kidney transplant to provide me the best chance for a near normal life. i was really blessed to have had great doctors taking good care of me, giving me a new lease of life.”

Myanmar national Aye Khaw, 65, who underwent a successful kidney transplant here.

“i had a great hospital experience here. i loved it. the doctors and nurses were so compassionate, nice and attentive. it’s pretty amazing what the surgery had done. one and a half hours and my shoulder was fixed!”

Ivan Skobrev, a Russian Winter Olympics silver and bronze medal-winning ice skater, tore a tendon in his rotator cuff. Doctors here treated his condition through less invasive keyhole arthroscopic surgery.

“We are very impressed by the professionalism of the doctors here. dr cheng provided us with a peace of mind in our time of need and the nurses were also very friendly and helpful.”

Mr Tram Van Ngu, father of twin boys who were born nine weeks premature in Vietnam. Told that his sons’ chances of survival were less than 10 percent, he flew them to Singapore where they were treated for apnoea of prematurity and placed in a neonatal intensive care unit.


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sinGAPoRe: MoRe thAn just A heAlthcARe destinAtion07

singapore is a bustling cosmopolitan city that offers a world-class living environment. its commitment to ensuring the comfort of its medical travellers goes beyond the quality healthcare services offered at its various medical facilities.

Medical travellers are able to find a myriad of accommodation options, with many tailored for those with special needs. from internationally recognised hotel brands such as the Grand hyatt, hilton, st. Regis, shangri-la to boutique hotels, visitors to singapore will be able to choose from a wide selection of accommodation to suit their needs and budget. Many are located within close proximity of major medical centres, such as Gleneagles hospital, Raffles hospital and camden Medical centre.

one interesting facet to discover about singapore is its ubiquitous collage of cultures, where people of different ethnicities and beliefs coexist. being a multi-racial

society, singapore is as diverse as it is cohesive. discover singapore’s old world charm by exploring and experiencing the island’s key historical landmarks. embark on a heritage trail and enjoy the sights and sounds at various cultural precincts, notably chinatown, little india and kampong Glam.

for those who prefer the bright city lights and being amidst the hustle and bustle of life, there are numerous shopping malls, museums, dining and entertainment hotspots to choose from the iconic orchard shopping belt to the vibrant nightlife at clarke Quay or boat Quay.

Another thing that defines singapore is its multifarious offerings of food from Peranakan to chinese, indian to Malay, fusion and more.

for more options to explore this cosmopolitan city, please visit http://www.yoursingapore.com

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08heAlthcARe PRovideRs

Private Hospitals

Connexion (opening in 2014)

1 farrer Park station Rd singapore 217562

tel (65) 6363 3737

fAX (65) 6834 3830

eMAil [email protected]

Web www.farrerpark.com

conveniently located above farrer Park MRt station, connexion is one of the world’s first integrated healthcare and hospitality complexes, comprising farrer Park hospital, a 220-bed private tertiary hospital; farrer Park Medical centre, a premier specialist medical centre helmed by over 200 specialists; one farrer hotel & spa, an urban resort equipped with wellness and conference facilities; and owen link, a retail arcade.

specialties cardiology, cardiothoracic, colorectal surgery, Gastroenterology, nephrology, oncology, ophthalmology, orthopaedics, otorhinolaryngology (ent), urology

supported languages

bahasa indonesia, english, Mandarin, vietnamese(others available upon request)

Fortis Colorectal Hospital19 Adam Roadsingapore 289891

tel for appointments: (65) 6361 0230for general enquiries: (65) 6933 3733

fAX (65) 6933 3700


Web www.fortiscolorectalhospital.com

fortis colorectal hospital (fch) is singapore and southeast Asia’s first and only hospital dedicated to the full spectrum of colorectal disease care and management. fch brings together the expertise of world renowned colorectal surgeons and advanced surgical options including robotic techniques, to offer optimal clinical outcome and quality patient experience. facilities include an in-house colorectal clinic, a 24-hour Walk-in outpatient clinic, a Wellness centre for health screenings, as well as on-site radiology services.

specialties colorectal

supported languages

bahasa indonesia, english, Mandarin (others available upon request)

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Gleneagles Hospital6A napier Roadsingapore 258500

tel (65) 6473 722224-hour hotline: (65) 6575 7575

fAX (65) 6470 5616


Web gleneagles.com.sg

specialties cardiology, colorectal surgery, liver transplant, obstetrics & Gynaecology, oncology, ophthalmology, orthopaedics, Paediatric surgery

supported languages

bahasa indonesia, english, Mandarin, Russian, vietnamese, (others available upon request)

Accreditation jci-accredited, singapore Quality class certification

Gleneagles hospital is a 272-bed private hospital providing a wide range of medical and surgical services for the total management of patients. its key strengths lie in its patient-focus, user-friendly services, quality care, specialists’ expertise and proven technology.

Mount Alvernia Hospital820 thomson Roadsingapore 574623

tel 24-hour hotline: (65) 6347 6688

eMAil [email protected](for general enquiries)

[email protected](for international patients)

Web www.mtalvernia-hospital.org

specialties cardiothoracic surgery, General surgery, neuro-surgery, ophthalmology, orthopaedic surgery, Paediatrics

supported languages

bahasa indonesia, burmese, english, Malay, Mandarin, vietnamese (others available upon request)

Accreditation iso-certified

Mount Alvernia is a general acute care singapore hospital committed to delivering value-for-money, high quality healthcare. founded in 1961, its unique brand of compassionate care coupled with best clinical practices and modern amenities is founded on catholic values. from 6-bed Wards to family suites, the hospital caters to different patient preferences and needs. Patients have access to over 1,000 doctors whose expertise span a wide range of medical specialties.

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3 Mount elizabethsingapore 228510

tel (65) 6737 2666 24-hour hotline: (65) 6250 0000

fAX (65) 6733 8156


Web mountelizabeth.com.sg

Mount Elizabeth Hospital specialties bone Marrow transplant,

cardiology, cardiothoracic surgery, colorectal surgery, kidney transplant, neuroscience, oncology, orthopaedics

supported languages

bahasa indonesia, english, Mandarin, Russian, vietnamese(others available upon request)

Accreditation jci-accredited, singapore Quality class certification

this 345-bed private tertiary care hospital, with more than 450 qualified and experienced specialists is the first private hospital in singapore to offer cardiac catheterisation, open-heart surgery, neurosurgery and other advanced procedures. the hospital is also the first private hospital in Asia to win the Asian Management Award for exceptional people development and management.

38 irrawaddy Road singapore 329563

tel (65) 6933 0000 24-hour hotline: (65) 6898 6898


Web mountelizabethnovena.com

Mount Elizabeth Novena Hospital

A 333-bed fully single-bedded private tertiary acute care hospital, Mount elizabeth novena offers a full spectrum of services, focusing on heart and vascular, neurosciences, oncology, orthopaedics and general surgery, providing integrated healthcare in one location.

specialties cardiology, cardiothoracic surgery, colorectal surgery, Gastroenterology, General surgery, neuroscience, oncology, orthopaedics, otorhinolaryngology (ent)

supported languages


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321 joo chiat Placesingapore 427990

tel (65) 6344 758824-hour hotline: (65) 6377 3737

fAX (65) 6345 4966


Web parkwayeast.com.sg

Parkway East Hospitalspecialties cardiology, colorectal surgery,

General surgery, obstetrics & Gynaecology, orthopaedic surgery, ophthalmology, otorhinolaryngology (ent), Paediatric Medicine

supported languages


Accreditation jci-accredited

Parkway east hospital is a 92-bed acute care hospital that offers a comprehensive range of clinical disciplines and subspecialties. it is highly regarded for its clinical expertise in orthopaedics and general surgery, paediatrics, obstetrics, gynaecology, and cardiology.

585 north bridge Roadsingapore 188770


fAX (65)6311 2136


Web www.raffleshospital.com

Raffles Hospitalspecialties cardiology, General surgery,

internal Medicine, obstetrics and Gynaecology, oncology orthopaedics

supported languages

bahasa, burmese, Mandarin, Russian, vietnamese(others available upon request)

Accreditation jci-accredited, iso-certified

Raffles hospital is a tertiary care hospital and the flagship facility under the management of the Raffles Medical Group, a leading private healthcare provider in singapore and south east Asia. Raffles hospital offers a full range of specialist and diagnostic services that spans across 35 specialties. the Group also operates a network of 76 multidisciplinary clinics and 21 specialist centres island-wide.

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339 thomson Roadsingapore 307677

tel international Patients desk: (65) 6250 1965 24-hour hotline: (65) 9147 2051


Web www.thomsonmedical.com

Thomson Medical Centrespecialties Gynaecology, Pre-natal

diagnostic, Paediatrics, fertility treatments, oncology, dentistry, dermatology

supported languages

bahasa indonesia, english, korean, Mandarin, Russian, vietnamese(others available upon request)

Accreditation certified with bsi (british standards institution) Reproductive technology Accreditation (RtAc) certification

thomson Medical owns and operates thomson Medical centre, a fully integrated hospital that provides a comprehensive range of facilities and services, with a focus in obstetrics and Gynaecology (o&G) and Paediatric services. thomson Medical also operates a chain of thomson Women’s clinics, thomson Paediatric centre, thomson fertility centre, thomson Women cancer centre, thomson lifestyle centre, thomson dental centre, thomson specialist skin centre and thomson chinese Medicine.

Private Specialist Clinics

350 orchard Road #08-00 shaw housesingapore 238868

tel (65) 6789 8888

fAX (65) 6738 4136

eMAil enquiries can be made through online forms on the official sitefor indonesian patients:[email protected]

Web www.asiamedic.com.sg

AsiaMedicspecialties specialist healthscreening/health

checks, Preventive Medicine, General and subspecialty imaging such as MRi and ct scans for cardiovascular, neuroradiological, ent and musculoskeletal imaging, Pet/ct imaging for diagnosis, staging, localisation and monitoring progress of cancer

supported languages


singapore-listed AsiaMedic limited is a premier healthcare provider that focuses on the management of clinical services in the fields of disease prevention, early illness detection and advanced diagnostics. its team of highly qualified and reputable professionals provides clinical and management services both in singapore and overseas.

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290 orchard Road#19-01 Paragon Medicalsingapore 238859

tel (65) 6737 3932

fAX (65) 6733 5333


Web www.pachealthholdings.com

Pacific Healthcare Holdings specialties Age Management, breast surgery,

colorectal surgery, dentistry, dermatology, fertility treatment, neurosurgery, obstetrics & Gynaecology, ophthalmology, Paediatrics, Plastic surgery, sports Medicine, vascular surgery

supported languages


Pacific healthcare is an integrated healthcare provider offering a comprehensive range of services in a multi-disciplinary manner supported by a team of more than 50 dedicated healthcare professionals through a wide network of clinics and facilities designed for the patients’ total health and well-being. it also operates a nursing home, day surgery centre and compounding pharmacy.

PANTONE® Colour

PANTONE 3005 C PANTONE Warm Gray 8C

Standard CMYK Colour

C: 100 M: 34 Y: 0 K: 2 P = K: 40 Text = K: 32

tel (65) 6473 6307(65) 6535 8833 (After clinic hours)

fAX (65) 6473 6407


Web www.asianmarrowtransplant.com

Asian American Medical Group (AAMG)

specialties haematopoietic stem cell (blood stem cell) transplantation, Management of blood disorders and blood cancers

supported languages

bahasa indonesia (spoken), english, Mandarin (spoken), vietnamese(others available upon request)

Asian American Medical Group (AAMG), through its comprehensive transplant centre (ctc), provides quality clinical care and management of liver, gastrointestinal and haematological diseases, including liver and haematopoietic stem cell transplantations. complementing AAMG’s outpatient specialist centres – Asian centre for liver diseases and transplantation (Acldt) and Asian centre for blood and bone Marrow transplantation (AcbbMt) – are the dedicated inpatient/icu facilities at Gleneagles hospital singapore to deliver seamless, one-stop medical care for patients from around the world.

Asian centre for blood and bone Marrow transplantation Pte ltd

6A napier RdGleneagles hospital Annexe block #02-37singapore 258500

tel (65) 6476 2088

fAX (65) 6476 3088


Web www.asianlivercentre.com.sg

specialties critical care services, living donor liver transplantation (ldlt), treatment and Management of liver and gastrointestinal diseases

supported languages

bahasa indonesia (spoken), english, Mandarin (spoken), vietnamese(others available upon request)

Asian centre for liver diseases and transplantation Pte ltd

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290 orchard Road#13-01 Paragon Medicalsingapore 238859

tel (65) 6836 100024-hour hotline: (65) 9697 1000

fAX (65) 6836 8385


Web www.singaporemedical.sg

Singapore Medical Groupspecialties Aesthetics, dentistry, obstetrics

& Gynaecology, oncology, ophthalmology, orthopaedics, sports medicine

supported languages


Accreditation iso-certified

incorporated in 2005, singapore Medical Group (sMG) is a fast-growing public-listed healthcare group with a wide network of subsidiaries and partners in singapore and overseas, which strives to deliver the highest quality of care matched with stringent management and clinical standards.

8 sinaran drive #06-14novena specialist centersingapore 307470

tel (65) 6507 0766

fAX (65) 6507 0768


Web www.sincerehealthcaregroup.com

Sincere Healthcare Groupspecialties Aesthetics/Plastic surgery, Anti-

Ageing health screening, breast cancer surgery & Reconstruction, cardiology, colorectal, Gynae cancers Management, infertility Management, ivf, obstetrics & Gynaecology, urology

supported languages

bahasa indonesia, burmese, english, Malay, Mandarin, tagalog, tamil(others available upon request)

Accreditation Reproductive technology Accreditation committee (RtAc)-certified, Australia

sincere healthcare Group is a premium healthcare provider of choice for its high quality of care and customer-focused healthcare services. this is delivered through the three specialist centres (sincere Medical specialist center for Women, sincere Medical specialist center for Men and sincere ivf center) to provide the highest standard of excellent care, using the latest treatment modalities and investing in the latest medical equipment and technologies.

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38 irrawaddy RdMount elizabeth novena specialist centre #07-41singapore 329563

tel (65) 6472 3703 (Glen)(65) 6694 0050 (Mnh)

fAX (65) 6472 3704 (Glen)(65) 6694 0040 (Mnh)


Web www.theharleystreetclinicsingapore.com

The Harley Street Clinic (Singapore) specialties cardiology, oncology

supported languages

bahasa indonesia, english, hindi, Mandarin

the harley street clinic singapore provides specialist cardiac and cancer care to people living in singapore and the surrounding region. it is affiliated to the harley street clinic in london, uk, striving to provide the same clinical standards to its patients. our clinics in singapore are located at Gleneagles hospital and Mount elizabeth novena specialist centre.

Mount elizabeth Medical centre3 Mount elizabeth #08-03/08-08/08-10singapore 228510

tel (65) 6733 7883/6734 9393

fAX (65) 6733 6032


Web www.specialistdentalgroup.com

Specialist Dental Group (SDG)specialties Prosthodontics (dental implants,

crowns, bridges), Periodontics (gum treatment), orthodontics (braces, invisalign), oral and Maxillofacial surgery (wisdom teeth, implant surgery, jaw surgery), Paedodontics (dentistry for children)

supported languages

bahasa indonesia, burmese, english, korean, Mandarin, Russian, tagalog(others available upon request)

Accreditation “best healthcare experience” in the singapore experience Awards 2012, diamond Partner of nobel-biocare

specialist dental Group (sdG) is an award-winning specialty dental practice. sdG provides comprehensive specialist care for complex dental cases. Patients can access one or more leading specialists from different specialty areas of dentistry in one appointment. established since 1979, sdG has a team of 11 specialists covering 5 specialty areas at the Mount elizabeth Medical centre and the Gleneagles Medical centre in singapore.

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Public Healthcare Providers

2 simei street 3singapore 529889

tel international Medical services (iMs):(65) 6850 3388

fAX iMs: (65) 6782 1353


Web www.cgh.com.sg

Changi General Hospitalspecialties integrated sleep services,

hepatobiliary services, Gastroenterology, breast service, vascular surgery, sports Medicine

supported languages

bahasa indonesia, burmese, khmer, Mongolian, vietnamese

Accreditation jci-accredited, iso-certified

changi General hospital (cGh) is a 790-bed hospital offering a comprehensive range of medical specialities. over the years, cGh has established itself as a centre of medical excellence and adopts a proactive integrated care approach.

100 bukit timah Roadsingapore 229899


fAX (65) 6292 5145


Web www.kkh.com.sg

KK Women’s and Children’s Hospital specialties Multidisciplinary medical and

surgical specialties for children, obstetrics and Gynaecology, Gynaecological cancers, breast conditions

supported languages

bahasa indonesia, bengali,burmese, english, Mandarin, vietnamese(others available upon request)

Accreditation iso-certified, jci-accredited

kk Women’s and children’s hospital (kkh) is a leading integrated women’s and children’s hospital. With more than 400 specialists, kkh provides tertiary services and manages complex, high-risk conditions in obstetrics and Gynaecology (o&G), Paediatrics and neonatology. its multidisciplinary and holistic approach to treatment has delivered significant breakthroughs, winning a World health organisation award for excellent care in obstetrics and neonatology. As an academic healthcare institution, kkh is actively involved in world-class clinical education and research. it runs singapore’s largest specialist training programme for o&G, and a highly rated Paediatric Residency Programme accredited by the Accreditation council for Graduate Medical education international.

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11 hospital drivesingapore 169610

tel (65) 6236 9433

fAX (65) 6536 0611


Web www.nccs.com.sg

National Cancer Centre Singaporesub-specialties

breast, colorectal, Genitourinary oncology, Gynaecology, haema-tology, head and neck, hepatobil-iary, lymphoma, neuro-oncology, Paediatrics, sarcoma, skin, tho-racic, thyroid, upper and lower Gastrointestinal tract, oncologic imaging, Palliative Medicine

supported languages

bahasa indonesia, bengali, burmese, khmer, Mandarin, Mon-golian, Russian, vietnamese


the national cancer centre singapore (nccs) is dedicated to providing a holistic and multidisciplinary approach to cancer treatment and patient care. nccs treats almost 70 per cent of the public sector oncology cases. through developing sub-specialisation among its clinical oncologists, ncc patients receive the best in treatment and care. nccs is simultaneously engaged in cutting-edge clinical and translational research which has received international recognition. nccs was accredited by the joint commission international in 2010 for quality patient care and safety. nccs, which is set to be a global leading institution, offers specialist training programmes and research training to local and international applicants.

5 second hospital Avenuesingapore 168938

tel (65) 6324 8802


Web www.ndcs.com.sg

National Dental Centre Singaporespecialties General dentistry & dental emer-

gencies, endodontics, oral & Maxil-lofacial surgery, Paediatric dentistry, Periodontics, Prosthodontics

supported languages

english, Mandarin, Malay, tamil


the national dental centre of singapore (ndcs) is a referral centre for oral health. its teams of clinical experts and trained support staff are known for providing a high standard of care and safety for patients. teams provide multidisciplinary care for complex dental conditions in a modern, well-equipped facility and partner medical experts in the patients’ care where needed. it is the first dental institution in Asia accredited by the joint commission international. ndcs trains dental professionals and conducts research both locally and in collaboration with other international centres.

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17 third hospital Avenuesingapore 168752

tel (65) 6236 7438

fAX (65) 6323 0663


Web www.nhcs.com.sg

National Heart Centre Singaporespecialties cardiac electrophysiology and

Pacing, cardiovascular and thoracic surgery, heart and lung transplantation, interventional cardiology, Mechanical heart device implantation

supported languages

bahasa indonesia, burmese, ben-gali, english, Mandarin, vietnamese


national heart centre singapore (nhcs) is a national and regional referral centre for treating heart and vascular disorders and is the largest cardiovascular practice in singapore. nhcs provides a one-stop comprehensive preventive, diagnostic, therapeutic and rehabilitative cardiac service. its clinical outcomes are on par with international standards. nhcs is the first heart hospital in Asia to be accredited by jci and is the only institution in singapore that performs heart and lung transplantations. nhcs also offers a full-range of fdA-approved mechanical heart devices to prolong and improve the quality of life of advanced heart failure patients.

11 jalan tan tock sengsingapore 308433

tel (65) 6326 5656

fAX (65) 6326 5900

eMAil [email protected] / [email protected]

Web www.nni.com.sg

National Neuroscience Institutespecialties brain injury, dementia, neurora-

diology service, neurotrauma, Parkinson’s disease, stroke

supported languages

bahasa indonesia, bengali, burmese, english, Mandarin, vietnamese (others available upon request)

the national neuroscience institute (nni) is the national specialist centre for the management of patients with diseases of the brain, spine, nerves and muscles. it offers over 20 subspecialties in neuroscience care and is the regional centre for clinical referrals. nni provides clinical neuroscience services to various hospitals in singapore and is the only institute with a dedicated neuroradiology department.

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5 lower kent Ridge Roadsingapore 119074


fAX (65) 6777 8065


Web www.nuh.com.sg

National University Hospital (NUH)specialties cardiology, Gastroenterology

and hepatology, hand and Reconstructive Microsurgery, obstetrics and Gynaecology, oncology, ophthalmology, organ transplant programmes for adults (in kidney, liver and pancreas) and children (kidney and liver), orthopaedic surgery, Paediatrics, stem cell transplant

supported languages

bahasa indonesia, burmese, khmer, Russian, vietnamese(others available upon request)


nuh is a tertiary hospital and major referral centre for a comprehensive range of medical, surgical and dental specialties. the hospital is also the only public hospital in singapore to offer paediatric kidney and liver transplant programmes. two national centres of excellence are also situated at nuh, namely the national university heart centre, singapore (nuhcs) and the national university cancer institute, singapore (ncis).

in 2004, nuh became the first singapore hospital to receive the joint commission international (jci) accreditation, an international stamp for excellent clinical practices in patient care and safety. nuh achieved full jci accreditation again in August 2010.

outram Roadsingapore 169608

tel (65) 6326 5656

fAX (65) 6326 5900


Web www.sgh.com.sg

Singapore General Hospitalspecialties (Plastic surgery) burns,

colorectal and orthopaedic surgery, General surgery, liver & kidney transplant, neurosurgery, otolaryngology (ent), sleep disorder, urology

supported languages

bahasa indonesia, bengali, burmese, english, Mandarin, vietnamese (others available upon request)

Accreditation iso-certified, jci-accredited, Magnet-accredited

singapore General hospital (sGh) is singapore’s flagship hospital and is one of two tertiary-level hospitals in the singhealth group. With more than 30 specialty services, it offers the widest range of medical specialties and is the national referral centre for haematology, Renal Medicine, nuclear Medicine, orthopaedic surgery, Pathology and Plastic surgery (burns). it is also the pioneer Magnet hospital in Asia, a testament to its excellence in nursing. this award by the American nurses credentialing center places the hospital in the elite group of the top 5% of hospitals in the world to have achieved this much coveted recognition.

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11 third hospital Avenuesingapore 168751


fAX (65) 6222 9393


Web www.snec.com.sg

Singapore National Eye Centrespecialties specialised ophthalmological

services

supported languages

bahasa indonesia, english, Mandarin, vietnamese(others available upon request)


singapore national eye centre (snec) is the designated national centre within the public sector healthcare network, and spearheads and coordinates the provision of specialised ophthalmological services with emphasis on quality education and research. since its opening in 1990, snec has achieved rapid growth and currently manages an annual workload of 275,000 outpatient visits, 20,000 major eye surgeries and 8,500 laser procedures.With a faculty of more than 60 specialists, 10 subspecialties have been established to provide a full range of eye treatment from comprehensive to tertiary levels for the entire spectrum of eye conditions including cornea, vitreo-Retina, Glaucoma and cataract.

11 jalan tan tock sengsingapore 308433


fAX (65) 6256 1261


Web www.ttsh.com.sg

Tan Tock Seng Hospital (TTSH)specialties cardiology, endocrinology,

Gastroenterology, General Medicine, General surgery, hepatology, opthalmology (eye), orthopaedic surgery, otolaryngology (ent), Paediatrics, Rehabilitation Medicine, urology

supported languages

Arabic, bahasa indonesia, bengali, burmese, khmer, korean, Mandarin, Mongolian, Russian, vietnamese

Accreditation iso-certified, jci-accredited, singapore Quality class

tan tock seng hospital (ttsh), part of the national healthcare Group, is one of singapore’s largest multi-disciplinary hospitals with more than 160 years of pioneering medical care and development. the hospital has 36 clinical and allied health departments, 15 specialist centres and is powered by more than 6,000 healthcare staff. ttsh sees over 2,000 patients at its specialist clinics and some 460 patients at its emergency department every day. the hospital keeps abreast and believes in investing in its staff, facilities, medical technology and system improvements. ttsh has been awarded the iso 9001 certification and joint commission international (jci) accreditation.

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For general enquires:

singapore tourism boardtourism court, 1 orchard spring lane,singapore 247729tel : (65) 6736-6622fax : (65) 6736-9423touristline : 1800-736 2000 (toll-free in singapore)email : [email protected] : yoursingapore.com

stb is not responsible for the accuracy, completeness or usefulness of this publication and shall not be liable for any damages, loss, injury or inconvenience arising from or in connection with the content of this publication. you should verify or seek clarification from the individual third parties referred in this publication

your guide to quality medical care in singapore · 2014-08-09 · your guide to quality medical...

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