Your Appointment in Palm Beach Gardens Made Easy

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Your appointment made easy. BASCOM PALMER EYE INSTITU T E EYE I N STIT U TE PALM BEACH GARDENS Bascom Palmer Eye Institute 900 N.W. 17th Street Miami, FL 33136 30 5-326-6000 Bascom Palmer Eye Institute at Palm Beach Gardens 7101 Fairway Drive Palm Beach Gardens, FL 33418 561 -515-1500 Bascom Palmer Eye Institute Retina Center at Naples NCH Medical Plaz a 311 9th Street North Naples, FL 34102 23 9-659-EYES (3937) Bascom Palmer Eye Institute at Plantation 1000 South Pine Island Road Plantation, FL 33324 954-465-2700 YAME-PBG-07/06 EYE I N STIT U TE ww w.bascompalmer.or g Toll Free 80 0-329-7000

Transcript of Your Appointment in Palm Beach Gardens Made Easy

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BASCOM PALMEREYE INSTITUTE

114

E Y E I N S T I T U T E

PALM

BEA

CH G

ARD

ENS

Bascom Palmer Eye Institute

900 N.W. 17th Street • Miami, FL 33136

305-326-6000

Bascom Palmer Eye Institute at Palm Beach Gardens

7101 Fairway Drive • Palm Beach Gardens, FL 33418

561-515-1500

Bascom Palmer Eye Institute Retina Center at Naples

NCH Medical Plaza • 311 9th Street North

Naples, FL 34102

239-659-EYES (3937)

Bascom Palmer Eye Institute at Plantation

1000 South Pine Island Road

Plantation, FL 33324

954-465-2700

YAME-PBG-07/06

E Y E I N S T I T U T E

www.bascompalmer.orgToll Free 800-329-7000

Welcome to Bascom Palmer Eye Institute at

Palm Beach Gardens, part of the University

of Miami Miller School of Medicine. We are

committed to the protection and preservation

of the treasured gift of sight, and are honored

that you have entrusted your vision to us.

We strive to exceed your expectations every

time you visit us.

The information in this brochure will let you

know how to prepare for your appointment,

what you will need to bring with you, how to

get here and what to expect during your visit.

Reading this entire brochure in advance

of your appointment will help ensure

a pleasant visit.

WELCOME TO BASCOM PALMER

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Bascom Palmer is proud to be America’s Best Eye Hospital. Ranked #1 in ophthalmology by U.S. News & World Report. (2006, 2005, 2004, 1998, 1994)

As our patient, you will receive the finest

ophthalmic care available. You will benefit from

having all necessary examinations, diagnostic

tests and medical procedures in one location.

Because we aim to perform all necessary tests

on the day of your appointment to avoid the

need for multiple visits, please be aware that

the appointment may take three to four hours.

You may want to bring reading materials and

a sweater as the building is generally cool.

If you require something to eat or drink during

your appointment, you are welcome to bring

a snack. For your convenience, several restau-

rants are within walking distance of Bascom

Palmer and vending machines are located in

the adjacent Bascom Palmer Surgery Center.

REMEMBER TO BRING THESE ITEMS

WHAT TO EXPECT ON YOUR VIS IT

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❑ Your prescription eyeglasses and all

medications, including eye drops

❑ All pertinent medical records related to

your eyes or vision, including x-rays, MRI

and CT scans of your eye, ophthalmic

diagnostic test results, ophthalmic surgical

notes and summary letters from doctors

❑ Insurance card or proof of insurance coverage

❑ Authorization or referral forms if required

by your insurance company

Questions for your doctor:

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FINANCIAL INFORMATION

Please note that payment, including

co-payments and deductibles, is collected at

the time of your appointment unless prior

arrangements are made.

For your convenience, payment may be made

with cash, personal check, MasterCard, Visa,

American Express or Discover.

For questions regarding insurance or billing, please call our Patient Financial Services office at:

305-326-6340 or800-329-7000, ext. 6340.

Notes

Notes:

A few days before your scheduled visit, our

automated patient appointment operator

may call to remind you of your upcoming

appointment. After listening to the message

on the phone, simply push "1" to confirm

your appointment.

If you are unable to keep your appointment,

push "5" and it will be cancelled.

It’s that easy! If you have caller ID on your

phone, you will see "ClientTell" as the caller.

It is our pleasure to call you and remind you

of your upcoming visit.

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3.75"

Your pupils may be dilated during your visit

making them sensitive to light and causing

blurred vision for several hours. Therefore,

we ask that you bring someone with you to

drive you home because driving with dilated

pupils is not safe or advisable.

Free parking is available adjacent to the building.

If you are unable to find someone to drive

you to your appointment or you require

hotel accommodations during your visit

to Bascom Palmer, the Patient Services

Department can arrange for transportation

services and hotel reservations.

For arrangements and fees, please call

561-515-1526. Please note, a minimum of two working days

is required for transportation arrangements.

TRAVELLING TO YOUR APPOINTMENT

Bascom Palmer Eye Institute at Palm

Beach Gardens is located at 7101 Fairway

Drive, Palm Beach Gardens, Florida. Bascom

Palmer’s new Palm Beach Gardens campus

opened in the summer of 2006. It is located

at the corner of PGA Boulevard and Fairway

Drive across from the entrance to the

Florida Turnpike.

If you would like detailed driving directions,

please visit our web site at:

www.bascompalmer.org

or call 800-329-7000, ext. 82.

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Naples

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Miami

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MirasolWalk

SurgeryCenter

Ballen IslesCountry ClubFairway Driv

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PATIENT SERVICES AT BASCOM PALMER

Bascom Palmer patients receive exceptional

care ranging from routine eye examinations

to specialized treatment in all eye diseases

and disorders. The highest standard of

care that is delivered to each patient,

every day, is the keystone of our reputation.

Patient consultation, diagnosis and treat-

ment are available within these core Patient

Service Centers*:

• Vitreoretinal Diseases and Surgery

• Glaucoma

• Corneal and External Diseases

• Laser Vision Correction

• Neuro-Ophthalmology

• Ocular Oncology

• Ophthalmic Plastic and Reconstructive Surgery

• Pediatric Ophthalmology and Strabismus

• Comprehensive Ophthalmology

*Patient Service Centers may vary by location

Bascom Palmer also provides patients with

a full spectrum of state-of-the-art vision

correction procedures and safe, effective

cosmetic treatments to revitalize and renew

appearance. These services include:

• Aesthetic Eyelid and Facial Surgery

• Botox® Injections

• LASIK and Other Vision Correction Surgeries

Please call 800-329-7000 for additional informa-

tion, or visit our website, www.bascompalmer.org.

Our staff is eager to assist you.

CONSIDERING LASIK OR OTHER

VISION CORRECTION PROCEDURES?

Bascom Palmer offers the most

up-to-date eye care procedures

that allow you to see near, far

and everywhere in between –

without eyeglasses. To find out which procedure

is best for you, call 1-877-GO-LASIK.