Yong Hee Lee ([email protected])

16-th Annual HPRCT Conference16-th Annual HPRCT ConferenceBaltimore, MD, USA, June 21-25, 2010Baltimore, MD, USA, June 21-25, 2010

Development of a Human Factors Management Program Development of a Human Factors Management Program (HFMP) for Operating Nuclear Power Plants in Korea(HFMP) for Operating Nuclear Power Plants in Korea

Yong Hee Lee

([email protected])

I & C ∙ Human Factors Division

Korea Atomic Energy Research InstituteKorea Atomic Energy Research Institute

2HFMP- 16-th HPRCT 2010


Introduction : Human Factors Activities in Korean NPPs

In Korea, 20 NPPs in Operation and 6 Units in Construction

Self-reliance of NPP Tech. and Export to UAE

Nuclear Renaissance : Energy Self-reliance -> CO2/Environment Protect

Regulations by Nuclear Law and Codes :

Safety First for Public Acceptance

Detailed Regulations and Codes for Machinery and Tech.

Very Conceptual Requirement Definition for Human Errors

Status of Human Error Events in Korean NPPs

Specific Means to Human Errors in NPPs : HPES, etc.

13%(utility) vs. 25%(regulatory) vs. 36%(Research)NPP performance enhancement project : 9402 campaign

Human Resource Management Issues for HE Prevention

★



Introduction : HF Activities in NPP Safety RegulationHF Activities in NPP Safety Regulation

Post-TMI ActionsD-CRDREOP UpgradeERF/SPDS

FSAR Ch. 18 Human Factors EngineeringKSNPAPR-1400

Safety Reviews of Operating NPPsSafety Review on Changes and Enhancements : SPDS/ERF etc.Periodic Safety Review (PSR) -> Minor change reports

IAEA Safety Series No. 50-SG-O12Introduced by the Atomic Energy Acts in 2001

Upgrade Review for Continuous OperationSafety Inspections of Operating NPPs

Inspections during O/H Periodic InspectionAnalysis and data management of events and near-missesMaintenance of MMIActions taken against human performance degradation

Investigation of trip events involving human errors



Introduction : Status of D-CRDR & FSAR Applications in Korea

Nuclear Power Plants Unit Power

(MW)

Commercial Operation

Start

RX Type

Kori

1 587 1978

PWR2 650 1983

3 950 1985

4 950 1986

Yonggwang

1 950 1986

PWR

2 950 1987

3 1,000 1995

4 1,000 1996

5 1,000 2002

6 1,000 2002

Nuclear Power Plants

Unit Power (MW)

Commercial Operation

StartRX Type

Wolsung

1 679 1983

PHWR2 700 1997

3 700 1998

4 700 1999

Ulchin

1 950 1988

PWR

2 950 1989

3 1,000 1998

4 1,000 1999

5 1,000 2004

6 1,000 2005

( Black- FSAR Ch. 18 Blue - DCRDR Brown - None )



Introduction (3)

12 Basic Activities in HFE Program Plan for HFE Program Review Model(0711)

HFE ProgramManagement

Human Reliability Analysis

Staffing & Qualification

Task Analysis

Functional RequirementAnalysis and Function

Allocation

Operating ExperienceReview

Training ProgramDevelopment

Procedure Development

Human-System InterfaceDesign

Human Factors Verificationand Validation

Human PerformanceMonitoring

Design Implementation

Planning andAnalysis

Implementationand Operation

Design Verification andValidation



Human Factor Review Items in PSRHuman Factor Review Items in PSR

HF items defined in the Enforcement Regulation of the Acts Tech. Areas by KAERI

9. Human factors

(a) Staffing levels for the operation of a nuclear power plant with due recognition of absences, shift working and overtime restrictions

(b) Availability of qualified staff on duty at all times(c) Programs for initial, refresher and upgrade training, including the use of

simulators

(iv) Human Factors for Human Resources Management-Work status-Qualification and assignment-Training Prog. & Simulator

(d) Information requirements and workload of staff (iii) Information Requirements and Workload Assess.

(e) Man-machine interface (MMI) (ii) MMI

6. Use of experience from other plants and of research findings(a) Appropriateness of the plan and system for the feedback of experience

(relevant to human factors)(b) Programs for the feedback of experience and research findings

(relevant to human factors)

incorporated into other areasAccumulated records of Operations

7. Procedures(c) Clarity of procedures with human factor principles taken into account

(i) Human Factors in Procedures



HF items in the revised IAEA PSR Guide(2003)HF items in the revised IAEA PSR Guide(2003)

(a) Staffing levels for the operation of a nuclear power plant with due recognition of absences, shift working and overtime restrictions

(b) Availability of qualified staff on duty at all time(c) Policy to maintain the know-how of the plant staff(d) Systematic and validated staff selection methods (e.g. testing for aptitude, knowledge and skills(e) Programmes for initial training, refresher training and upgrading training, including the use of

simulators(f) Training in safety culture, particularly for management staff(g) Programmes for the feedback of operating experience for failures and/or errors in human

performance that have contributed to safety significant events and of their causes and corrective actions and/or safety improvements

(h) Fitness for duty guidelines relating to hours of work, good health and substance abuse(i) Competence requirements for operating, maintenance, technical and managerial staff(j) Human-machine interface: design of the control room and other work stations; analysis of human

information requirements and task workload; linkage to PSA and deterministic analyses(k) Style and clarity of procedures

Items (c), (d), (f), (h), and (i) are new compared to those in the 1994 version.KAERI incorporated these items into the area (iv) human resources.



Implementation Process of HF PSRImplementation Process of HF PSR

Establishment of relevant criteria and assessment procedures

Criteria for Procedure

assessment

Criteria for MMI assessment

Criteria for other HF assessment

Detailed Assessment

-document-based assessment-on-site reviews-expert panel reviews-experimental evaluations

Issue collection and evaluation

Satisfy criteria?Report of

satisfied factorsyes

no

Report of issues and corrective action plans Report to KINS

KINS evaluation



Requirements for Continuous OperationRequirements for Continuous Operation

The Enforcement Regulation of the Atomic Energy Act was revised in September 2005.

added two items to the existing PSR items(i) life assessment of the major components in consideration of the duration of an extended

operation,

(ii) assessment of the radiation effects for the environments changed after the operating license.

In human factors aspects, the resolution of HF PSR issues is required for a Continuous Operation.

Request for the Continuous Operation permit for Kori 1 (out of 30 years design life) was

submitted by July 2007.



HF Issues and Resolutions from Kori #1 PSR HF Issues and Resolutions from Kori #1 PSR

Issue No. Titles of PSR Issues Description Current Status

K1-PR-31 Development of a procedure management system

development of guidelines for managing HF in the procedures including the HF management criteria and processes

Under development by KAERI (HFMP)

K1-HF-37 Development of an HF improvement and management system

K1-HF-37.1 development of an integrated HF management system including MMI

Under development by KAERI (HFMP)

K1-HF-37.2 Integration and improvement of the information and monitoring functions of the plant computer system

K1-HF-37.3 improvement of the remote shutdown panel

K1-HF-37.4 improvement of the MMI elements and colors

K1-HF-38 Improvement of the main control board and the simulator

gradual improvement of the main control board and installation of a simulator

K1-OA-33Assessment of the suitability of departmental workload and personal workload

task analysis completed by KHNP

K1-OA-35 Enhancement of training and education enhancement of EOP performing ability completed by KHNP

K1-HF-36 Improvement of the shift work man-power enhancement and organization change completed by KHNP

K1-PC-1 Preparation of a BISI installation plan BISI installation, or OACS (Operation Aid Computer System) utilization, or procedure modifications

Upgrade design of MCR, RSP, and other systems by KOPEC* Independent review by NETEC of KHNP & KAERI

Nuclear Engineering & Techonology Institute (NETEC)



Upgrades of Kori # 1 MMIUpgrades of Kori # 1 MMI

Two stage upgrades first stage : until July 2007

upgrades of MMI as a PSR issue resolutionPSR issue resolution

second stage : until 2011massive upgrades of MMI beyond PSR issue resolution requirementsIntroduction of Human Factors Management Program (HFMP)

Upgraded MCR by KOPECDesign with a Simulator in advanceIndependent Reviews by KAERIImplementation by HEC



Human Factors Management Program (HFMP) by KAERIHuman Factors Management Program (HFMP) by KAERI

To resolve some HF issues after the Kori #1 PSR for the Continuous Operation

For plant personnel to manage Human Factors in the plant continuously by themselves

Human Resource Management

Management of MMI

Management of Procedures

Support other HF Issues in Kori #1

The first version by July 2007,

the final version by Dec. 2010.Management Procedures

Technical Guidelines and Criteria

Various forms for Tasks ; Checklists , etc.

e-HFMP : Web-based Support System

Unexpected Event of NPP by Human Error

EfficiencyEfficiencyHFMPHFMP

Control for the Hazard Factors

Systematic Administration of Human Factors

SafetySafety

PerformancePerformance

EffectivenessEffectiveness

NEEDS

Man

System




1. General human factors management program (HFMP)- Kori # 1 human factors management procedure: a high level procedure governing the MMI, procedures,

work environment, qualification, work condition, etc.- Human factors management guides for individual jobs: detail guides (general and specific guides) for the

lower level documents relevant to a design, purchase, fabrication, installation, operation, maintenance, etc.- Criteria for a human factors management organization and committee- Criteria and process for decision making on human factors issues- Procedure for a change of the HFMP

2. Procedures and guidelines for MMI management- Procedures for MMI management: maintenance, test for replace, purchase, etc.- Control board design criteria: arrangement and integration criteria for analog, hybrid, and digital type

control boards- Design criteria for each device type - controllers, indicators, labels, indication lights, and recorders - Design criteria for computer monitors- Supplemental tool criteria: covers, tags, etc.- Environmental factor management criteria: temperature, humidity, noise, illumination, etc.- Criteria for a control board and device operation- MMI checklists




3. Procedures and guidelines for plant procedure management - EOP management guidelines including verification and validation guidelines- General guidelines for a procedure management - Detailed human factors guidelines for writing procedures- Checklists and forms for procedure assessments

4. Procedures and guidelines for the management of other human factors- Common human factors criteria or guidelines - terminology, abbreviations, etc.- Personnel management guidelines: stress, the musculoskeletal system, health, substance abuse, etc.- Training and education management guidelines- Guidelines and supporting tools for a work management and an overtime management - Work environment human factors management guidelines

5. HFMP application and validation6. Description of the Kori# 1 MCR and RSP7. Management of the Kori #1 human factors issues raised from the past to the present8. Revision of the Kori 1 procedures9. Development training materials for a human performance enhancement 10. Development of a human factors assessment methodology



Effects and Benefits through the Application of HFMPEffects and Benefits through the Application of HFMP

Object & ProceduresObject & Procedures

Early StageEarly Stage

Division of DutiesDivision of Duties

Trial ApplicationTrial Application

Familiarity

Organizational Mgt.Organizational Mgt.

Effective Job PerformanceEffective Job Performance

Periodic Mgt. of Safety Sys.Periodic Mgt. of Safety Sys.

Characterized Mgt. GoalCharacterized Mgt. Goal

Systematic Administration

Modification Continuous FeedbackContinuous Feedback

Invigoration StageInvigoration Stage

Administrative Standards

Increased Operation Technology

-Safety & Competitiveness

Increased Operation Technology

-Safety & Competitiveness



Structure of HFMPStructure of HFMP

HF ProcedureHF

Commission

Detailed Guidelines

General- GOP etc.

ProcedureProcedure

EOP

General.

HumanResourceHuman

Resource

Shift work

Qualification Mgt.

QualificationQualification

SAT

TrainingTraining

Training Program based on Simulator

Information Mgt. on Duties

WorkloadWorkload

MCR

MMIMMI

Maintenance

Education Material

InformationInformation

Application of PSR

OER

ExperienceExperience

Physical/Mental

Health, Drug

Work Environment

Job Stress

Musculoskeletal Disorders

Computerized Equipment

Local Equipment

Inspection / Test

Equipment

General Equipment &

Facility

Evaluation Method



Organizational Structure of HFMPOrganizational Structure of HFMP

HFMP

•Team in Charge•Cooperation Team

•Human Factors Commission•Human Factors Administrator

Support & Back up Management of Pending IssuesPutting a Important ItemManagement of Guidelines in ChargeExchanging a Information

Human Factors ExpertMain Administrating Factors-Human Engineering Discrepancy-Important Item-Human Factors Management Procedure-Detailed Guidelines-Contractor

Deliberation & Determination related to SafetyCoordination for Division of DutiesEstablishment of Authority



MMI Guidelines in HFMP :

Human Factors Guideline for the Instruments of MCB (ex. Purchasing Process)

Present : Purchasing Process + Human Factors Checklist

Improvement : Reinforcement of Purchasing Process – Operation Guideline, Technical Standards, and etc.

1. Description for Detailed HF Spec. of Instrument : Detailed Technical Guideline(1)

2. Providing Detailed HF Spec./Standard to Provider : Detailed Technical Guideline(2)

3. Management & IR of Detailed Design Spec. from Provider : UAT/GAT/PAT Guideline, IR Guideline

4. Checklist for Acceptance Inspection : HF Checklist of Instrument

5. Field Installation Standard : Installation Standard/Checklist + Revision of Documented Procedure (if necessary)

6. Managerial Standard : Purchasing Standard + Supply Spec. of Instrument + Installation Standard + Control Standard



eg.) MMI Transaction of Trouble Reporteg.) MMI Transaction of Trouble Report

TR output & technical investigationTR output & technical investigation

Safety & technical investigationSafety & technical investigation-Power fluctuation TRPower fluctuation TR-Major maintenance TRMajor maintenance TR-General TRGeneral TR

Working acknowledgmentWorking acknowledgment

Work executionWork execution

Performance testPerformance test

Acknowledgment of work completionAcknowledgment of work completion

Input of work resultInput of work result

TR publicationTR publication

TR acknowledgment & confirmationTR acknowledgment & confirmation

TR designTR design

Work terminationWork termination-TR, Maintenance & Inspection -TR, Maintenance & Inspection Report, Revision Record, Report, Revision Record, Instrument RecordInstrument Record

TR FILINGTR FILING

TR output & technical investigationTR output & technical investigation

contractcontract

directdirect

QA informationQA information

Performance verificationPerformance verificationQA investigationQA investigation



eg.) Task Analysis : Transaction of Trouble Report for MMI in NPPseg.) Task Analysis : Transaction of Trouble Report for MMI in NPPs1 2 3 4 SEQ.No. Detailed operation Dept. Charge Input inform. Output inform. Restriction Method ERP

1 1 5 1 1 TR publication (power gen.) Power gen. Staff PSR, Safety TR 　 Document. 　

1 1 5 1 2 TR publication (the others) The others Staff PSR, Safety TR 　 Document. 　

1 1 5 1 3 TR acknowledgment I & C Staff TR Solution 　 Conference 　

1 1 5 1 4 TR design I & C Staff Solution Design spec. 　 Document. 0

1 1 5 1 5 TR output & technical invest. I & C Staff Design spec. Technical review Direct Document. 　

1 1 5 1 6 TR output & technical invest. I & C Staff Design spec. Technical review Contract Document. 　

1 1 5 1 7 Safety & technical Invest. I & C Head sec. Power fluctuation TR Safety & Tech. review 　 Investigation 　

1 1 5 1 8 Safety & technical Invest. I & C Head sec. Major maintenance TR Safety & Tech. review 　 Investigation 　

1 1 5 1 9 Safety & technical Invest. I & C Head sec. General TR Safety & Tech. review 　 Investigation 　

1 1 5 1 10 Working acknowledgment Power gen. Head sec. Safety & Tech. review Technical order 　 Acknowl. 0

1 1 5 1 11 QA information Power gen. Head sec. QA QA information QA occur. Document. 　

1 1 5 1 12 Work execution Maintenance Staff Technical order Work execution 　 Execution 　

1 1 5 1 13 Performance test Power gen. 　 Operator Work executionResult of perform.

Test　 Execution 　

1 1 5 1 14 Performance verification Power gen. Head sec. Result of perform. test Perform. Verification 　 Verification 　

1 1 5 1 15 QA investigation QA Head sec. QA of resultResult QA

investigation　 Investigation 　

1 1 5 1 16Acknowledgment of work

completionPower gen. Head sec. Work result Acknowledgement 　 Acknowl. 　

1 1 5 1 17 Input of work result Power gen. Head sec. Work result 　　　 0

1 1 5 1 18 Work termination I & C Head sec. Acknowledgement TR 　 Document. 　

1 1 5 1 19 Work termination I & C Head sec. AcknowledgementMaintenance &

inspection report

　 Document. 　

1 1 5 1 20 Work termination I & C Head sec. Acknowledgement Revision record 　 Document. 　

1 1 5 1 21 Work termination I & C Head sec. Acknowledgement Instrument record 　 Document. 　

1 1 5 1 22 Work termination TR document File 　 Execution 　

MCRMCR EquipmenEquipmentt

MaintenanceMaintenance Transaction of TRTransaction of TR



eg.) Management Tasks for MMI :eg.) Management Tasks for MMI : Purchase Phase (with ERP system)Purchase Phase (with ERP system)

Changing/Making material

inventory

Changing/Making material

inventory

approvalapproval

Making PM OrderMaking PM Order

MRP executionMRP execution

PR (purchase request) creation

PR (purchase request) creation

approvalapproval

ReleaseRelease

Purchase plan establishment/a

pproval

Purchase plan establishment/a

pproval

Making/Input of PO (purchase

order)

Making/Input of PO (purchase

order)

Purchase promotionPurchase promotion

Searching Material Inventory

Searching Material Inventory

1

approvalapproval

Electronic contract

document

Electronic contract

document

Acceptance inspection/s

tore

Acceptance inspection/s

tore

Input of electro. invoice

Input of electro. invoice

approvalapproval

2

3 Input of invoiceInput of invoice

approvalapproval

Payment Payment 4

Bill of accounts

Bill of accounts

Inventory account

unpaid (GR/IR)

Inventory account

unpaid (GR/IR)

Bill of payment request

Bill of payment request

unpaid contractor (GR/IR)

unpaid contractor (GR/IR)

contractor deposit

contractor deposit

Delivery reservation

Delivery reservation

Delivery operationDelivery

operation

Budget check

Bill of accounts

Bill of accounts

Expense account Inventories

Expense account Inventories

approvalapproval5

Demand divisionDemand division

Contract (material) division

Contract (material) division

Contractor

Contractor

Account divisionAccount division

Automatic

creation

Automatic

creation

Decision of contractorDecision of contractor

Request of exchange

Request of exchange

approvalapproval Operation of

exchange

Operation of

exchange

Bill of accounts

Bill of accounts

Source : Dreams 구매 /자재관리 교육 , p. 5



eg.) Management Tasks for MMI :eg.) Management Tasks for MMI : Purchase Phase Purchase Phase 1 2 3 4

SEQ.No.

Detailed operation Dept. Charge Input inform.Output Inform.

Restriction Method ERP

1 1 3 1 1 Searching material inventory Demand division 　　　　Computati

on0

1 1 3 1 2Changing/Making material

inventoryDemand division 　　　　 Approval 0

1 1 3 1 3 Making of PM Order Demand division 　　　 NO stockComputati

on0

1 1 3 1 4 MRP execution Demand division 　　　 NO stockComputati

on0

1 1 3 1 5 PR(Purchase Request) creation Demand division 　　　 NO stock Approval 0

1 1 3 1 6Purchase plan

establishment/approvalContract (material)

division　　　 NO stock K-Pro 　

1 1 3 1 7 Purchase promotionContract (material)


1 1 3 1 8 Decision of contractorContract (material)


1 1 3 1 9Making/Input of PO (purchase

order)Contract (material)

division　　　 NO stock Approval 0

1 1 3 1 10Electronic contract (indent)

documentContract (material)


1 1 3 1 11 Input of electronic invoice Contractor 　　　 NO stock K-Pro 　

1 1 3 1 12 Acceptance inspection / storeContract (material)


1 1 3 1 13 Bill of accounts (store) Automatic creation 　　　 NO stockComputati

on0

1 1 3 1 14 Input of invoiceContract (material)


1 1 3 1 15 Bill of payment request Automatic creation 　　　 NO stockComputati

on0

1 1 3 1 16 Payment Account division 　　　 NO stockComputati

on0

1 1 3 1 17 Making of PM Order Demand division 　 Seq. 3 　 Exist stockComputati

on0

1 1 3 1 18 Delivery reservation Demand division 　 PM Order Release 　 Exist stock Approval 0

1 1 3 1 19 Delivery operation Contract (material)

division　　　 Exist stock

Computation

0

1 1 3 1 20 Budget check Automatic creation 　　　 Exist stockComputati

on0

1 1 3 1 21 Bill of accounts (delivery) Automatic creation 　　　 Exist stockComputati

on0

1 1 3 1 22 Request of exchange Demand division 　　　 Exist stock Approval 0

1 1 3 1 23 Operation of exchangeContract (material)

division　　　 Exist stock

Computation

0

1 1 3 1 24 Bill of accounts (exchange) Automatic creation 　　　 Exist stockComputati

on0MCRMCR EquipmentEquipment Purchase Purchase Purchase & Store/Delivery of MaterialPurchase & Store/Delivery of Material

3 4 5 2 0

0

10

20

30

40

50

60 ℓ/h

100mm

35mm

Color : White

Font : Gothic

Size : 10pt

Color : Black

5-6mm

75-85mm

Font : Gothic

Size : 20pt

Color : Green

Brightness : 250cd

Color : Green

Size : 1ф

Color : GreenResolution : 100(above)

Brightness : 250cd

10mm

30mm

Font : Gothic

Size : 10pt

Color : Black

Scale color : Black

Major : 6mm

Intermediate : 4mm

Minor : 2mm

Thickness : 1.5mm

Scales should have tick marks at a standard interval of 1, 2, 5, or 10 (or multiples of 10) for labeleddivisions Ex) 1, 2, 3, 4 / 10, 20, 30, 40 or 5, 10, 15, 20 or 2, 4, 6, 8 or 20, 40, 60

Detailed HFE Standard/Specification : Digital Indicator (example)



Human Factors of ProceduresHuman Factors of Procedures

Writers’ Guide for Procedures (Example)

Detailed Guidelines on the human factors

of the procedures for procedure writers

- example : (Kori-1) EOP writing guideline



eg.) Task Procedure : Management of EOP

Organization and instruction of the procedure writing team

Technical guideline development Writer’s guideline development

EOP(AOP) writing

EOP(AOP) validation

EOP(AOP) verification

EOP(AOP) approval

EOP(AOP) documentation

EOP(AOP) training

Procedure revision and maintenance

EOP(AOP) disuse



Title of task Task details RemarksPreparation of EOP validation acquisition and review of fundamental materials for EOP

Validation of EOPevaluation of the suitability in terms of writing and the precision of technical information

Problem solving of EOP after the validationsuggestion and writing of the solving alternatives, writing of the solving alternatives after the discussion between writers and validation persons, implementation of the solving alternatives

Reporting and documentation of the validation result of EOP

writing of the verification result report, documentation after the final approval of the Chief manager, Operation Office

refer to the maintenance procedure

Preparation of EOP verification choice of verification method (simulator, field survey, discuss, etc)

Verification of EOP

selection of verification scenario, writing of the evaluation criteria sheet, selection of the shift operator

evaluation of the suitability in terms of using and operation

writing the verification checklist and inconsistenciesProblem solving of EOP after the verification

cause analysis of inconsistencies, suggestion and review of the solving alternatives

Approval and implementation of EOP after verification

implementation of the solving alternatives after the approval of Senior manager, Operation Section

Reporting and documentation of the verification result of EOP

documentation of the verification result report after final approval

Title of task Task details RemarksOrganization and instruction of the writing team for EOP(AOP)

organization and training of the writing team for EOP(AOP)

Material acquisition and review fundamental materials acquisition and review for EOP(AOP) of Operation OfficeDevelopment of technical guideline and writer’s guide

writing of the fundamental documents to be basis of procedure writing

Organization and instruction of validation team

organizing the validation team for EOP(AOP), instruction for validation process

Organization and instruction of verification team

organizing the verification team for EOP(AOP), instruction for verification process

EOP(AOP) writing writing of EOP(AOP) based on the technical guideline and writer’s guide

plan,

writing

validation



Human Factors of the Procedures in NPPsHuman Factors of the Procedures in NPPsChecklist Forms for management of HFs in the Procedures

a checklist for the procedure suitability

Constant Technical Items applied in Periodic Safety Review



If possible, the descriptions

should be expressed simply.

The descriptions having negative

meanings should be avoided.

eg.) A Guide for the eg.) A Guide for the improvement of the procedures

14.0 Verify that the C/V watering

is not required

14.0 Verify that the C/V watering

is required



Technical Fields for the Human Resource Management in NPPsTechnical Fields for the Human Resource Management in NPPsNumber PSR item Category Contents for Guidelines and Procedures

1 9.A Working time suitable working time, overtime, rest time, commuting time2 9.A Working attitude Off-day, holiday, taking over the duty3 9.A Abnormal condition 　4 9.A Shift work guideline, schedule5 9.A Transition 　6 9.A Responsibility of transition 　7 9.A A health (medical) Examination 8 9.A additional examination detailed medical examination9 9.A epidemiological examination solution

10 9.A assessment of physical

environment procedure and guideline of physical environment

11 9.A mental health, drug abuse operator12 9.A improvement of health 　13 9.A Musculo-Skeletal disorders 　

14 9.A Cardio-cascular and cerebro-vascluar accident

management of health

15 9.A job Stress management of job condition16 9.A accident prevention 17 9.A fire, emergency 　18 9.A protection tools 　19 9.A warning post 　20 9.B Recruit Existence and observance of criteria for recruit

21 9.B Maintenance Qualification Qualification condition, Completion of essential training for

qualification22 9.B maintenance specialty, Know-how Application content of employee’s know-how and human errors23 9.C SAT Systematic training program

24 9.C Safety culture Safety culture training program particularly for management

staff25 9.C Training program using simulator 　26 9.C Propriety of simulator 　27 9.C training for cooperator 　

28 9.D Information requirement and workload

　



Min.

where d1: the difference of the sum of the work times in each workgroup.

d2: the difference of the sum of the break times in each workgroup.

objective

21 ddz The objective is to consider two factors: i) the difference of the sum of the work times (including M, A, N, S, and T) and ii) that of the break times (B) among each workgroup. The two factors should be minimized to balance the workloads in each workgroup

Advantage

eg.) Shift work support tools: Scheduler (Shift Work Support Systems)(1)eg.) Shift work support tools: Scheduler (Shift Work Support Systems)(1)



Calculation and Allocation of

work time

Calculation and Allocation of

work time

Substitute of manpower

Substitute of manpower

Restriction of work

allocation

Restriction of work

allocation

eg.) Shift work support tools: Scheduler (Shift Work Support Systems)(2)eg.) Shift work support tools: Scheduler (Shift Work Support Systems)(2)



Fitness For Duty : A Fitness For Duty : A Management Management PProcedurerocedure for the for the Mental Mental HHealthealth

A doubt Of mental illness in the screening test

A diagnosis and opinion of psychiatrist

Retry of a diagnostic workup in the health-screening team

Available working

Complete remission, conclude treatment according to judgment of the medical specialist

Stop treatment at patient's option

Retry of diagnosis by the medical specialist whom patients receive treatment

Complete remission, Need of maintenance therapy

Complete remission, No need of maintenance therapyDevelop symptoms

Denial of maintenance therapy

A slight symptoms

Available working

Denial of treatment

Available working

Job transfer

A serious illness

Need of job transfer while receiving

treatment

A serious illness , After temporary

retirement from office, an positive treatment

Job transferTemporary

retirement from office

Decision whether com back or not by the medical specialist whom patients receive treatment

Retry of a diagnostic in every 6 months (diagnosis by the medical specialist)

A confirmation of patient’s pretreated experience

Results of diagnosis

The necessity of job transfer

Need of diagnosis

Need for human factors

management



Fitness For Duty : Job Stress Evaluation and EAPFitness For Duty : Job Stress Evaluation and EAP

Based on Survey Result from KOSS in 2009



Fitness For Duty : A Fitness For Duty : A Management Management PProcedurerocedure for the Drug Taking for the Drug Taking

Drug taking test

positive negative

CocaineTHCMethamphetamine(MET)

Confirming medication by the diseases(medical certificate, list of drug dose)

No evidence of curative drug use

curative drug using

Available workingRetry of drug taking test

Morphine (OPI)

positive negative Need for human factors

management



A guide for the Development of Campaign Posters against to the Human Errors

Trip Events Report => Lesson Learned

Precursors and Error Shaping Factors to the Human Errors

Selection Guide for the Additional Posters

For Training Material to Human Error Lesson

For Campaign for the Human Error Prevention



A Proposed Training Content to meet the HFE Requirements in HFMP A Proposed Training Content to meet the HFE Requirements in HFMP

No. Course Time HF Supervisor

HF Manager

1 Practical Human Factors Engineering 6 O

2 Human Factors Management Program 4 O

3 Operational Experience from precedent examples

2 O

4 Practical Operational Experience 2 O

5 Work Physiology in NPP 4 O

6 Work Psychology in NPP 4 O

7 Practical Human Error 4 O

8 Practical Prevention for Human Error 4 O

Total

30

Substitute Course : K-HPES, Human Performance Expert Education Course

The subject of Training : a new employee, redeployed person, an experienced person about human error



[Question] (Let’s describe a question’s text in the next row) What is corresponding answer which input other people’s a pattern of behavior or an attitude in the mechanism of human relationship or detect something like oneself among other peoples?[A] suggestion [B] imitation[C] projection[D] identification

[Answer] D[Answer’s explanation]

A. suggestion is to get uncritically logical and realistic without evidence the thoughts, feelings or behavior of another. B. imitation is an advanced behavior whereby an individual observes and replicates another's. C. projection is to regard suppressible something inside oneself as someone else's.

Confidential

eg.) Education Materials for Human Factors Eng. eg.) Education Materials for Human Factors Eng. - A way of making a question- A way of making a question



ConclusionConclusion

Human Factors Management Program (HFMP) for NPPsPeriodic Safety Review and Regulation of NPPs in KoreaHFE Activities for the currently operating NPPsPSRs have revealed many Human Factors Issues.Human Factors Issues are various to improve the Operation of NPPs

HFMP is proposed to enhance and efficiently manage the human factors in the Korean NPPs. => Kori #1

technical programs for HFMPPlanned with MCR Upgrade

Thank you.

Please let me know if Anyone want to exchange the Experiences and Perspectives on the Human Factors Management Program (HFMP)in NPPs.

HealthMgt.

BehaviorImprovement

EffectivenessEval.

EventInvestigation

QA

IssueMgt.

HF Review

개별 인적 요소

WorkSupport

HumanFactors

EmployeeMgt.

Procedure

Duty

Qualification

Training

WorkloadMMI

Legal Requirements(PSR)

PersonalProtection

Device

SafetyCulture

HazardMgt.

DangerousWork Discrimination

e-HFMP

HumanPerformance

Eval.

Leadership

WorkMgt

EvaluationMethod

Individual Factors

HFMP

Yong Hee Lee ([email protected])

Documents

Transcript of Yong Hee Lee ([email protected])