Yellow Team Presentation - Values 2017

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Outside Counsel Guidelines are commonplace Agreed to litigation plans are standard E-Billing systems allow for efficient billing, strategic planning and report tracking Expert auditors work in a collaborative and respectful manner with law firms Present DEFINED BY OUR VALUES... INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE Learning by doing refers to a theory of education expounded by American philosopher John Dewey. Stressing the values of excellence by inspiring other: A leader’s actions set an unspoken standard about what is appropriate and what is not. Followers learn about acceptable behaviors through observation. Therefore, as a leader everything you do has an influence on others; your actions and behaviors are examined, interpreted and amplified all the time and serve as guide posts for how things should be done and what is expected. When leaders set an example with the goal of shaping strategy and culture, magic happens. Trust increases, behaviors change, collaboration improves, values are conveyed and goals are achieved! ALL OF THIS IS DONE THROUGH EXHIBITING EXCELLENCE!

Transcript of Yellow Team Presentation - Values 2017

Page 1: Yellow Team Presentation - Values 2017

Outside Counsel Guidelines are

commonplace

Agreed to litigation plans are standard

E-Billing systems allow for efficient billing,

strategic planning and report tracking

Expert auditors work in a collaborative and

respectful manner with law firms

Present

DEFINED BY OUR VALUES...

INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE

• Learning by doing refers to a theory of education expounded by American

philosopher John Dewey.

• Stressing the values of excellence by inspiring other: A leader’s actions set an

unspoken standard about what is appropriate and what is not.

• Followers learn about acceptable behaviors through observation.

• Therefore, as a leader everything you do has an influence on others; your

actions and behaviors are examined, interpreted and amplified all the time

and serve as guide posts for how things should be done and what is

expected.

• When leaders set an example with the goal of shaping strategy and culture,

magic happens. Trust increases, behaviors change, collaboration improves,

values are conveyed and goals are achieved!

• ALL OF THIS IS DONE THROUGH EXHIBITING EXCELLENCE!

Page 2: Yellow Team Presentation - Values 2017

Present

DEFINED BY OUR VALUES...

INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE

• The star is a universal

symbol of excellence

• Over 35 nations – Islamic,

Communist and

Democratic –

• fly flags with stars

• Police wear stars to

uphold the law

• Heroes get stars as

medals for courage and

sacrifice

• Children receive report

cards with stars for good

behavior

• Ancient philosophers

believed the world was

made up of four elements:

air, fire, water and earth

• They also believe that

when these elements

are in harmony a fifth

element appears and used

a geometric five point star

as its symbol

• To them, the apex

represented Quintessence

– the purest concentrated

absolute best something

can be

The star’s apex

represents the

epitome of human

imagination,

intelligence, striving

and attainment

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DEFINED BY OUR VALUES...

INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE

Dianne

Rizzo

Dennis

Sturtz

Danielle

Croce

Jennifer

AlimondaMarcia

Flores

Jami

Todisco

Ronica

Copes

Yvette

Jones

Alan

Silberling

Rory

Natter

William

KremmelbeinKarla

Rosa

Cheresa

Fields

Diana

Hernandez

Colleen

Gaitings

Christie

Miller

Shana

D’Angelo

Jessica

Carucci

Sandra

FuhrmeisterTejas

Shah

Ruth

AzzatoEmily

PerichEfram

Mitrani

Audrey

OrsiniRahul

HariharanChristian

Gresalfi

Susan

Warhurst

Sheila

McGowanAngelo

CalecaKathleen

Cheuk

Lucas

Maas

Marc

Kravitz

Sean

Brennan

Christina

RusnakAllison

Avent

Richard

Lippin

Alicia

Prestia

Howard

Meyers

Tom

MurrayLaura

Johnson

Igor

Niyazov

Meghan

McDonoughAlyssa

Keliher

Aaron

Marcus

Sameer

Sahrudayan

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DEFINED BY OUR VALUES...

INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE

• What better way to express, promote and convey the value of EXCELLENCE

than by LEARNING and FOLLOWING the real examples in our own company

that exhibit EXCELLENCE!

• We chose 5 Excellence Leaders in the categories of:

• 1) Inspiring and Mentoring others to stretch beyond what they thought was

possible

• 2) Developing and Executing proactive solutions that add value

• 3) Working with a sense of urgency, accuracy and efficiency

• 4) Acting in a professional manner through dress, conduct

and communication

• 5) Demonstrating knowledge, technical expertise and

competence that results in trusted advisor status

• Each honoree was awarded with a golden star trophy and

surprised with a chant about their excellence while wearing

the golden star of excellence hat.

• The following slides include a video and pictures of each

honoree receiving their award.

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DEFINED BY OUR VALUES...

INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE

I DON’T KNOW BUT

I’VE BEEN TOLD…

YOUR EXCELLENCE IT SHINES

LIKE GOLD!

Page 6: Yellow Team Presentation - Values 2017

Outside Counsel Guidelines are

commonplace

Agreed to litigation plans are standard

E-Billing systems allow for efficient billing,

strategic planning and report tracking

Expert auditors work in a collaborative and

respectful manner with law firms

Present

DEFINED BY OUR VALUES...

INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE

INSPIRING AND MENTORING OTHERS TO STRETCH BEYOND WHAT THEY THOUGHT WAS POSSIBLE

• Provides valuable E&O tips and

education to other employees

• Truly acts as a mentor through her wealth

of insurance knowledge

Page 7: Yellow Team Presentation - Values 2017

Outside Counsel Guidelines are

commonplace

Agreed to litigation plans are standard

E-Billing systems allow for efficient billing,

strategic planning and report tracking

Expert auditors work in a collaborative and

respectful manner with law firms

Present

DEFINED BY OUR VALUES...

INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE

DEMONSTRATES KNOWLEDGE & EXPERTISE RESULTING IN TRUSTED ADVISOR STATUS

• Carlo is an EPIC Master and always

available to provide a solution to any problem

• No shortcuts are taken – he is always looking to do things the right way

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DEFINED BY OUR VALUES...

INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE

Develops & Executes Pro-Active Solutions

• Whenever Scott is presented with an issue he is quick to offer solutions

(e.g. the new licensing system, tricky endorsements, custom reports)

Page 9: Yellow Team Presentation - Values 2017

Outside Counsel Guidelines are

commonplace

Agreed to litigation plans are standard

E-Billing systems allow for efficient billing,

strategic planning and report tracking

Expert auditors work in a collaborative and

respectful manner with law firms

Present

DEFINED BY OUR VALUES...

INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE

ACTING IN A PROFESSIONAL MANNER THROUGH DRESS, CONDUCT AND COMMUNICATION

• Sonia consistently handles claims

in a professional manner and

always dresses appropriately,

even on casual Fridays

Page 10: Yellow Team Presentation - Values 2017

Outside Counsel Guidelines are

commonplace

Agreed to litigation plans are standard

E-Billing systems allow for efficient billing,

strategic planning and report tracking

Expert auditors work in a collaborative and

respectful manner with law firms

Present

DEFINED BY OUR VALUES...

INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE

WORKS WITH URGENCY, ACCURACY & EFFICIENCY

• Even when handling last minute

requests Maureen gets everything

done quickly and her attention to detail

ensures it is done accurately

Page 11: Yellow Team Presentation - Values 2017

DEFINED BY OUR VALUES...

INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE

Page 12: Yellow Team Presentation - Values 2017

Outside Counsel Guidelines are

commonplace

Agreed to litigation plans are standard

E-Billing systems allow for efficient billing,

strategic planning and report tracking

Expert auditors work in a collaborative and

respectful manner with law firms

Present

DEFINED BY OUR VALUES...

INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE

“Excellence is an art won by training and

habituation. We do not act rightly because

we have virtue or excellence, but we

rather have those because we have acted

rightly. We are what we repeatedly do.

Excellence, then, is not an act but a

habit.” -Aristotle

Excellence is conveyed and promoted

through learning by example.

Behaviors and actions do impact

others and people will recognize and

be positively influenced by excellence.

Through the examples we have

recognized we hope that we can all

learn how to display the value of

excellence!

Honorable Mention: Our Armed Forces, who work with a sense

of urgency and accuracy for our country, execute solutions that

add value, act in a professional manner and demonstrate

knowledge and expertise. They are truly Stars by their

Performance of Excellence in this day and age for our country.

In an attempt to show

excellence we have elected to

donate our entire allowance of

$100 directly to the American

Heart Association… in addition

to our vacation funds of course!