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Transcript of YBP Library Services YBP Library Services May 26, 2008 May 26, 2008.
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YBP Library ServicesYBP Library Services May 26, 2008May 26, 2008
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The Corporate Team The Corporate Team
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YBP HistoryYBP History Incorporated 1971, Contoocook, NHIncorporated 1971, Contoocook, NH
1st Approval Plan, 1974 (Boston College)1st Approval Plan, 1974 (Boston College)
1st Academic Library Vendor on the web 19961st Academic Library Vendor on the web 1996
Purchased Lindsay & Croft, 1998Purchased Lindsay & Croft, 1998
1st Shelf-Ready Customer, 1999 1st Shelf-Ready Customer, 1999
Acquired by Baker & Taylor, 1999Acquired by Baker & Taylor, 1999
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YBP TodayYBP Today 300 employees, 36 professional librarians300 employees, 36 professional librarians
1,900 domestic, 500 international accounts1,900 domestic, 500 international accounts
280+ cataloging/processing accounts280+ cataloging/processing accounts
Offices in the US and UKOffices in the US and UK
300 employees, 36 professional librarians300 employees, 36 professional librarians
1,900 domestic, 500 international accounts1,900 domestic, 500 international accounts
280+ cataloging/processing accounts280+ cataloging/processing accounts
Offices in the US and UKOffices in the US and UK
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A Division of Baker & Taylor A Division of Baker & Taylor World’s Leading Distributor of World’s Leading Distributor of
Books, Music, and VideoBooks, Music, and Video
B&T/YBP AdvantageB&T/YBP Advantage
Financial Strength and Stability
Comprehensive Publisher Coverage
Shared R&D and Information
State-of-the-Art Distribution Facilities
Wide Range of Products & ServicesWide Range of Products & Services
Expanded Services via Acquisitions & PartnershipsExpanded Services via Acquisitions & Partnerships
II
B&T/YBP AdvantageB&T/YBP Advantage
Financial Strength and Stability
Comprehensive Publisher Coverage
Shared R&D and Information
State-of-the-Art Distribution Facilities
Wide Range of Products & ServicesWide Range of Products & Services
Expanded Services via Acquisitions & PartnershipsExpanded Services via Acquisitions & Partnerships
II
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African Book CollectiveAfrican Book Collective
EBLEBL
Ebrary Ebrary
J. A. MajorsJ. A. Majors
Lindsay & CroftLindsay & Croft
NetLibraryNetLibrary
OCLCOCLC
PublishersPublishers
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Partnering with Partnering with CustomersCustomers
GobiLink:GobiLink: Cal Poly Pomona Cal Poly Pomona 1996 1996
OCLC PromptCat:OCLC PromptCat: Michigan StateMichigan State 1996 1996
GobiExport:GobiExport: Univ. FloridaUniv. Florida 1997 1997
Consortial Collection Development:Consortial Collection Development: OhioLINK OhioLINK 19981998
GobiAlerts:GobiAlerts: ANZ LibrariesANZ Libraries 2003 2003
Virtual Approval Plan:Virtual Approval Plan: Univ. FloridaUniv. Florida 2004 2004
eBooks:eBooks: NC State, NationalNC State, National 2006 2006
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YBP Core ServicesYBP Core Services
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Firm Orders
Standing Orders/Continuations
Approval Plans
Technical Services
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Firm OrdersFirm Orders Large Inventory: 18 Large Inventory: 18
Million VolumesMillion Volumes Wide and Active Wide and Active
Publisher Contacts Publisher Contacts Ensure Accurate and Ensure Accurate and Fast FulfillmentFast Fulfillment
Coverage of 40,000 Coverage of 40,000 PublishersPublishers
Add 150 Vendors Per Add 150 Vendors Per WeekWeek
RushRush eStatus ReportseStatus Reports
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Firm Order PerformanceFirm Order PerformanceFiscal 2007Fiscal 2007
Turnaround T ime
42%
62%
84%94%
0%
20%
40%
60%
80%
100%
1 week 2 weeks 4 weeks 8 weeks
Ord
ers
Fu
lfill
ed
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Standing OrdersStanding Orders
48,000 Active Series48,000 Active Series 5% Unique Series5% Unique Series Integrate and Coordinate with Integrate and Coordinate with
Approval PlanApproval Plan Online Claiming Via GOBI Online Claiming Via GOBI eReference WorkseReference Works
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APPROVAL PLANS
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YBP QualificationsYBP QualificationsYBP QualificationsYBP Qualifications 33 Years of Experience33 Years of Experience
70% of Sales from Approvals/Slips70% of Sales from Approvals/Slips
30% of Staff Work in the Approval Department 30% of Staff Work in the Approval Department
Comprehensive Coverage Comprehensive Coverage
59,732 Titles Profiled in Fiscal 200759,732 Titles Profiled in Fiscal 2007
15,498 eBooks 15,498 eBooks
1,445 Imprints1,445 Imprints
A Proven Methodology (return rate less than 4%)A Proven Methodology (return rate less than 4%)
Combines LC, or Dewey, or NLM subjects with free form narrative Combines LC, or Dewey, or NLM subjects with free form narrative
Accommodates interdisciplinary topics (e.g. Women’s Studies)Accommodates interdisciplinary topics (e.g. Women’s Studies)
Flexible/adaptable/easy-to-understand book-in-hand profilingFlexible/adaptable/easy-to-understand book-in-hand profiling
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Lindsay & CroftLindsay & Croft
25 Years Experience25 Years Experience 50% Staff Work in Approvals50% Staff Work in Approvals 16,412 Titles Treated in Fiscal ’0616,412 Titles Treated in Fiscal ’06 70% Sales via Approvals70% Sales via Approvals 1,500 Presses1,500 Presses
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The YBP/L&C Approval Plan ProcessThe YBP/L&C Approval Plan Process
Creating a ProfileCreating a Profile PurchasingPurchasing Book-in-Hand EditBook-in-Hand Edit AllocatingAllocating
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Create a Profile Representing Your Create a Profile Representing Your Collection Collection Development RequirementsDevelopment Requirements
Determine Coverage
Non-Subject Parameters Publisher Series Classification (LC, Dewey,
NLM)
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Non-Subject ParametersNon-Subject Parameters BINDINGBINDING CO-PUBLISHED TITLESCO-PUBLISHED TITLES DISTRIBUTED PRESSESDISTRIBUTED PRESSES FORMATFORMAT LANGUAGELANGUAGE CONTENT LEVELCONTENT LEVEL NEW EDITIONSNEW EDITIONS NON‑BOOK FORMATNON‑BOOK FORMAT PLACE OF PUBLICATIONPLACE OF PUBLICATION PRICE CEILINGPRICE CEILING REPRINTSREPRINTS REFERENCE BOOKSREFERENCE BOOKS SETS AND SERIESSETS AND SERIES TRANSLATIONSTRANSLATIONS ASPECTSASPECTS GEOGRAPHIC SPECIFICATIONSGEOGRAPHIC SPECIFICATIONS INTERDISCIPLINARY STUDIESINTERDISCIPLINARY STUDIES
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Agricultural
AIDS
Allied health
Anthropological
Archaeological
Architectural
Art
Asian Studies
Asian-American Studies
Bible Commentary
Black Studies
Business
Career
Chicano/Hispanic Studies
Children’s Studies
Classics
Clinical
Computer
Contemporary Social
Counseling
Description & Travel
Developing Countries
Devotional
Distance education
Doctrinal
Economic
Educational
Environmental
ESL
Ethical
Ethnic Studies
Family Studies
Film
Foreign Relations
Future Studies
Gay/Lesbian Studies
Geographical
Gerontology
Globalization
Higher Educational
Historical
History of Ideas
Hospitality Industry
Irish Studies
Jewish Studies
Journalistic Treatment
Legal
Local Interest
Marine
Maritime Studies
Mass Media
Medical
Medieval Studies
Men’s Studies
Military
Multicultural Studies
Music
Nanotechnology
Narrow Topic
Native American Studies
Nursing
Overview
Pastoral
Philosophical
Pictorial Work
Political
Practical (Guidebooks)
Proselytizing
Psychological
Public Policy
Quantitative/Statistical
Religious
Rural
Self-Help
Social Work
Speech & Hearing Impaired
Teaching of
Technical (Law)
Topics of Current Media Attention
Transportation
Urban
Vocational/Technician
Women’s Studies
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Publishers CoveragePublishers Coverage1,445 Imprints1,445 Imprints
Worldwide including Africa, Australia, Worldwide including Africa, Australia, Canada, New Zealand, UKCanada, New Zealand, UK
48% Small and Society Presses48% Small and Society Presses
31% Trade Presses31% Trade Presses
21% University Presses21% University Presses
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Series on ApprovalSeries on Approval40,000 active series (one third of approval universe)40,000 active series (one third of approval universe)
Options :Options :
Ship on approval all volumes within a series Ship on approval all volumes within a series Receive notification slips for all volumes within a given Receive notification slips for all volumes within a given
series, overriding normal profile parametersseries, overriding normal profile parameters Allow the approval plan profile to work normally for volumes Allow the approval plan profile to work normally for volumes
within a series, imposing no title-specific series instruction within a series, imposing no title-specific series instruction Block from the approval planBlock from the approval plan --- or --- --- or --- YBP will supply on standing orderYBP will supply on standing order
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Subject CoverageSubject Coverage
Subject Specific InstructionsSubject Specific Instructions Can Include Free Form TextCan Include Free Form Text
Excel Format Allows for FlexibilityExcel Format Allows for Flexibility Easy to Read, Comprehend, & ChangeEasy to Read, Comprehend, & Change
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Sample ProfileSample Profile
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Sample ProfileSample Profile
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Pre-Publication Purchase Seven Buyers Averaging 8 Years of Experience EachSeven Buyers Averaging 8 Years of Experience Each Responsibilities Divided by PressResponsibilities Divided by Press Submit Purchase OrderSubmit Purchase Order Results in Brief Bibliographic RecordResults in Brief Bibliographic Record
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Book-in-Hand ProfilingBook-in-Hand ProfilingEnhance the data in the bibliographic recordEnhance the data in the bibliographic record
Twelve Profilers Averaging Twelve Profilers Averaging 10 Years Experience10 Years Experience
Assigned LC classesAssigned LC classes
Subject SpecialistsSubject Specialists
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Allocating Against Your ProfileAllocating Against Your Profile
1. Series Instructions1. Series Instructions
2. Publisher Coverage2. Publisher Coverage
3. Non-Subject Descriptors3. Non-Subject Descriptors
4. LC Classification4. LC Classification
5. Fund Code Assignment5. Fund Code Assignment
Narrative instructions trigger questions Narrative instructions trigger questions
Profiler makes the final decisionProfiler makes the final decision
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Additional Approval Options …Additional Approval Options …US/UK Approval Coordination and Dup ControlUS/UK Approval Coordination and Dup Control
Loading Holdings to GOBI/YBP DatabaseLoading Holdings to GOBI/YBP Database
World EnglishWorld English
African Books CollectiveAfrican Books Collective
Paper-preferred Paper-preferred
Award and Review ProgramsAward and Review Programs
eBooks from NetLibrary, EBL, and ebrary eBooks from NetLibrary, EBL, and ebrary
Coverage of Your Faculty Authors Coverage of Your Faculty Authors
Approval Plus (over 300 titles last year)Approval Plus (over 300 titles last year)
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Selection by FacultySelection by Faculty
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Ongoing Evaluation and RevisionOngoing Evaluation and RevisionOngoing Evaluation and RevisionOngoing Evaluation and Revision
Library FeedbackLibrary Feedback
ReturnsReturnsQuestions/IssuesQuestions/Issues
Reports and AnalysisReports and Analysis
LibraryLibrary
YBPYBP
RevisionRevisionJoint processJoint processReturn visits as neededReturn visits as needed
Library FeedbackLibrary Feedback
ReturnsReturnsQuestions/IssuesQuestions/Issues
Reports and AnalysisReports and Analysis
LibraryLibrary
YBPYBP
RevisionRevisionJoint processJoint processReturn visits as neededReturn visits as needed
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GOBI Home PageGOBI Home Page
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Setting up the preferences Setting up the preferences – Note the open URL– Note the open URL
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Setting User ProfilesSetting User Profiles
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Creating Users and Creating Users and Matching to ProfilesMatching to Profiles
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Search OptionsSearch Options
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Standard Search (screen Standard Search (screen 1)1)
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Standard Search (screen Standard Search (screen 2)2)
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Search results – sought Search results – sought term = Mugabeterm = Mugabe
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Results from Library Results from Library Catalogue using the Open Catalogue using the Open
URL linkURL link
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Alternate EditionsAlternate Editions
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YBP and L&C activityYBP and L&C activity
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Table of ContentsTable of Contents
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Book JacketBook Jacket
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Title SummaryTitle Summary
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Book Review from Choice – Book Review from Choice – October 2003October 2003
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Can e-mail book details to Can e-mail book details to colleaguescolleagues
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Can add details to FolderCan add details to Folder
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Can save to disk – choices Can save to disk – choices are Tab Delimited; HTML; are Tab Delimited; HTML;
PDFPDF
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Print Choices – all marked Print Choices – all marked items or one per pageitems or one per page
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To order use Order Cart or To order use Order Cart or GOBI ExpressGOBI Express
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Order AcknowledgementOrder Acknowledgement
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Can use the Order Cart to Can use the Order Cart to build an order for multiple build an order for multiple
itemsitems
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Note that GOBI will check Note that GOBI will check for duplicationsfor duplications
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A click overrides the A click overrides the warningwarning
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Search for outstanding Search for outstanding ordersorders
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Order StatusOrder Status
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GOBI Alerts - UsersGOBI Alerts - Users
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GOBI Alerts – ViewsGOBI Alerts – Views
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Design Alert and Link it to Design Alert and Link it to UsersUsers
Screen 1Screen 1
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Design Alert and Link it to Design Alert and Link it to UsersUsers
Screen 2Screen 2
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Design Alert and Link it to Design Alert and Link it to UsersUsers
Screen 3Screen 3
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Example of a GOBI AlertExample of a GOBI Alert
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GOBI lists books in paper GOBI lists books in paper form and also e-booksform and also e-books
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There is a choice of 3 There is a choice of 3 aggregatorsaggregators
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Can preview whole bookCan preview whole book
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Edit Peer Group for Edit Peer Group for ComparisonComparison
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Create a Peer Ranking Create a Peer Ranking ReportReport
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Peer Ranking ReportPeer Ranking Report
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Peer Comparison Titles Peer Comparison Titles acquired by Peer but not by acquired by Peer but not by
my librarymy library
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Peer Comparison Titles Peer Comparison Titles acquired by my library but acquired by my library but
not by Peernot by Peer
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Peer Comparison Titles acquired Peer Comparison Titles acquired by neither Peer nor my library by by neither Peer nor my library by
LCLC
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Peer Comparison Titles acquired Peer Comparison Titles acquired by both Peer and my library by LCby both Peer and my library by LC
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Technical Services OptionsTechnical Services Options Electronic SelectionElectronic Selection Electronic OrderingElectronic Ordering MARC-formatted Export or MARC-formatted Export or
Confirmation RecordsConfirmation Records Electronic Status ReportsElectronic Status Reports Cataloging RecordsCataloging Records
YBPYBP OCLC PromptCatOCLC PromptCat YBP-OCLC Cataloging PlusYBP-OCLC Cataloging Plus
Customized Data InsertionCustomized Data Insertion Electronic InvoicingElectronic Invoicing Physical ProcessingPhysical Processing
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Some Technical Services Some Technical Services StatisticsStatistics
YBP Cataloging: YBP Cataloging: 50,000+ invoice lines/year50,000+ invoice lines/year100+ Customers100+ Customers
PromptCat: PromptCat: 1,000,000+ invoice lines/year1,000,000+ invoice lines/year200+ Customers200+ Customers
Book Processing: Book Processing: 1,000,000+ books/year1,000,000+ books/year225+ Customers225+ Customers
Commercial Binding: Commercial Binding: 40,000 books/year40,000 books/year100+ Customers100+ Customers
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Customer Service DepartmentCustomer Service Department
Eighteen BibliographersEighteen Bibliographers
Six have an MLSSix have an MLS
Intensive TrainingIntensive Training
Experience in all of YBP ServicesExperience in all of YBP Services
Ten Bibliographic AssistantsTen Bibliographic Assistants
Title SearchesTitle Searches
Order ManagementOrder Management
Customer QueriesCustomer Queries
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Customer Service Customer Service A Single Point of Contact A Single Point of Contact
Rapid Response to Your QueriesRapid Response to Your Queries
Involved in Set Up of YBP Supplied Technical Involved in Set Up of YBP Supplied Technical Services Services
Account Design & SpecificationsAccount Design & Specifications
Implement Approval ChangesImplement Approval Changes
Works Closely With Your Field RepresentativeWorks Closely With Your Field Representative
Special Project Teams (e.g. retrospective lists)Special Project Teams (e.g. retrospective lists)
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YBP’s Strategic DirectionYBP’s Strategic DirectionContinue to Provide Top Shelf Service to Continue to Provide Top Shelf Service to CustomersCustomersProvide Libraries with Integrated Collection Provide Libraries with Integrated Collection Management and Acquisition Support for Management and Acquisition Support for Electronic Content Electronic Content
Hosted Platforms Hosted Platforms NetLibrary, ebrary, EBLNetLibrary, ebrary, EBL
Publisher Direct Publisher Direct Individual eBooksIndividual eBookseBook collectionseBook collectionsDatabase subscriptionsDatabase subscriptionsAudioAudio
Continue to Enhance GOBIContinue to Enhance GOBI
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YBP’s Strategic DirectionYBP’s Strategic Direction Expanded Technical Service Offering to Include Expanded Technical Service Offering to Include
Customized Library Outsourcing SolutionsCustomized Library Outsourcing Solutions Integrate access to A/V MaterialIntegrate access to A/V Material Expanded Service for Foreign Language Expanded Service for Foreign Language
MaterialMaterial Baker & Taylor Commitment and Support Baker & Taylor Commitment and Support Explore Partnerships to Deliver Value to Our Explore Partnerships to Deliver Value to Our
Customers Customers YBB/OCLC Cataloging PLUSYBB/OCLC Cataloging PLUS YBP/OCLC Collection AnalysisYBP/OCLC Collection Analysis WorldCat SelectionWorldCat Selection Print-on-DemandPrint-on-Demand
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YBP’s Goal: Best YBP’s Goal: Best ValueValue ServiceServiceServiceService
PricePricePricePrice TechnologyTechnologyTechnologyTechnology
YBP
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Libraries Selecting YBP Since 2003Libraries Selecting YBP Since 2003
Adelphi UniversityAdelphi UniversityUniversity of Alberta*University of Alberta*Arizona State University*Arizona State University*Atlanta University CenterAtlanta University CenterBrandeis UniversityBrandeis UniversityCal State – FresnoCal State – FresnoColumbia University*Columbia University*Harvard* & Harvard MedicalHarvard* & Harvard MedicalMcGill University*McGill University*University of Missouri*University of Missouri*University of New MexicoUniversity of New MexicoOld Dominion UniversityOld Dominion UniversityRice University*Rice University*Rutgers University*Rutgers University*
Syracuse University*Syracuse University*Texas A&M University*Texas A&M University*University of Iowa*University of Iowa*University of Miami*University of Miami*University of Oklahoma*University of Oklahoma*University of Pittsburgh* & HSCUniversity of Pittsburgh* & HSCUniversity of Washington*University of Washington*University of WyomingUniversity of WyomingVassar CollegeVassar CollegeVirginia Commonwealth Virginia Commonwealth Virginia Tech University*Virginia Tech University*Washington State*Washington State*Yale University*Yale University*
* ARL Library* ARL Library
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Why Libraries Select YBPWhy Libraries Select YBPWhy Libraries Select YBPWhy Libraries Select YBP Financial Stability and Range of ServicesFinancial Stability and Range of Services Continuous Growth and InnovationContinuous Growth and Innovation Connection with the Library CommunityConnection with the Library Community Deep InventoryDeep Inventory Comprehensive, Accurate, Fast Fulfillment Comprehensive, Accurate, Fast Fulfillment Publisher and Profiling ScopePublisher and Profiling Scope GOBIGOBI Training and Support Training and Support Outstanding Customer ServiceOutstanding Customer Service Consortia ExpertiseConsortia Expertise Local Presence Local Presence Creating New Value in Partnership with CustomersCreating New Value in Partnership with Customers
Financial Stability and Range of ServicesFinancial Stability and Range of Services Continuous Growth and InnovationContinuous Growth and Innovation Connection with the Library CommunityConnection with the Library Community Deep InventoryDeep Inventory Comprehensive, Accurate, Fast Fulfillment Comprehensive, Accurate, Fast Fulfillment Publisher and Profiling ScopePublisher and Profiling Scope GOBIGOBI Training and Support Training and Support Outstanding Customer ServiceOutstanding Customer Service Consortia ExpertiseConsortia Expertise Local Presence Local Presence Creating New Value in Partnership with CustomersCreating New Value in Partnership with Customers
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Questions?Questions?
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Thank You for the Opportunity Thank You for the Opportunity to Present YBP’s Servicesto Present YBP’s Services