YBI Global Forum, Monday: Strengthening our network - Knowledge sharing
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Transcript of YBI Global Forum, Monday: Strengthening our network - Knowledge sharing
Network Strategy – Working Group AKnowledge sharing:“Creating the basis for effective learning”
Working Group A – Team members
Kenya Graham Shaw Chairman, Kenya Youth Business Trust
Nigeria Adedamola Ajayi CEO, Youth Business Initiative Nigeria
Russia Boris Tkachenko CEO, Youth Business Russia
Ukraine Natalia Lapardina Chairman, Youth Business Ukraine
Our process
“How do we learn from each other more effectively?”
Finding required knowledge and
making it accessible to those that need
it
Deploying knowledge
effectively to drive performance
“Creating the basis for effective learning”
Effective knowledge deployment – hypothesis
Mentoring Toolkit had provided us
with a view of what “good” look like
Pro
gra
mm
e c
ap
ab
ilit
y
t
recognition of the need to learn
1
detailed understanding of
what needs to improve
2
defined plan to close the gap
4
supported “learning by
doing”
5
recognition of success/raising
the bar
6
gap analysis – “good” vs. current
state
3
Our project will look at other
requirements for effective learning
What is the process for building capability in our programmes?
5
Mentoring process: self-improving framework (draft)
Hold group events for mentors/ mentees
Manage process and gather data
Conduct programme evaluation
Agree and communicate req’d changes
planningmentor
recruitment
matchingmanageme
nt & support
recognition
training evaluation
Define purpose and
vision for mentoring
Scan local support
environment
Define mentoring goals and outcomes
Define roles and job
descriptions
Develop 12 month
activity plan
Define eligibility and qualification
criteria
Identify most efficient sources
Develop recruitment/marketing
plan
Run mentor orientation
event
Complete mentor profile
and application
Screening, selection and
feedback
Define training
objectives and
curriculum
Develop training
plan/schedule
Prepare materials/
train the trainer
Run training events/captur
e feedback
Update training
content and plan
Define matching criteria
Review and match mentors
and entrepreneurs
Hold introductory
meeting
Develop and agree
mentoring contract
Define process
policies and procedures
Define content and frequency
of reporting
Provide further
training and materials
Develop recognition
strategy and plan
Execute events and
other communicatio
ns
Establish mentor
community
Define evaluation
criteria
Define measurement
process/metrics
Collect and test data
Hold relationship
reviews
6
Self-assessment scoring guide
“This isn’t an activity that we do/have done”
Score
Criteria
0 Not done
1 Done sometimes or in-part
2 Done but not defined
3 Defined but not controlled/reviewed
4 Done routinely and consistently
5 Routinely reviewed and improved
“We do this on some occasions or maybe do some parts of this activity”
“We do it but haven’t written down exactly what it is, who does it, how we measure it...”
“We’ve defined it and think it’s done consistently, but don’t routinely check”
“We do it and regularly check that its being done as we defined”
“We do it consistently and regularly review how we do it and make improvements”
7
Mentoring process: example self-assessment
planningmentor
recruitment matchingmanagement
& support recognitiontraining evaluation
Define purpose and vision for mentoring
Define process policies and procedures
Hold group events for
mentors and mentees
Develop recognition
strategy & plan
Scan local support
environment
Define mentoring
goals
Define roles and job
descriptions
Develop 12 month activity
plan
Define eligibility and qualification
criteria
Identify most efficient sources
Develop recruitment/
marketing plan
Run mentor orientation
event
Complete mentor profile and application
Screening, selection and
feedback
Develop training
plan/ schedule
Define training objectives and
curriculum
Prepare materials/
train trainers
Run training events/ capture
feedback
Update training content and
plan
Define matching criteria
Review & match mentors and
entrepreneurs
Hold introductory
meeting
Develop & agree mentoring contract
Define content and frequency of reporting
Hold relationship
reviews
Provide further training and materials
Manage process and gather
data
Execute events & other comms
Establish mentor
community
Define evaluation
criteria
Define measurement
process/ metrics
Collect and test data
Conduct programme evaluation
Agree and communicate req’d changes
Overall mentoring process capability = 61%
Working group mentoring process comparison
planningmentor
recruitment matchingmanagement
& support recognitiontraining evaluation
Define purpose and vision for mentoring
Define process policies and procedures
Hold group events for
mentors and mentees
Develop recognition
strategy & plan
Scan local support
environment
Define mentoring
goals
Define roles and job
descriptions
Develop 12 month activity
plan
Define eligibility and qualification
criteria
Identify most efficient sources
Develop recruitment/
marketing plan
Run mentor orientation
event
Complete mentor profile and application
Screening, selection and
feedback
Develop training
plan/ schedule
Define training objectives and
curriculum
Prepare materials/
train trainers
Run training events/ capture
feedback
Update training content and
plan
Define matching criteria
Review & match mentors and
entrepreneurs
Hold introductory
meeting
Develop & agree mentoring contract
Define content and frequency of reporting
Hold relationship
reviews
Provide further training and materials
Manage process and gather
data
Execute events & other comms
Establish mentor
community
Define evaluation
criteria
Define measurement
process/metrics
Collect and test data
Conduct programme evaluation
Agree and communicate req’d changes
planningmentor
recruitment matchingmanagement
& support recognitiontraining evaluation
Define purpose and vision for mentoring
Define process policies and procedures
Hold group events for
mentors and mentees
Develop recognition
strategy & plan
Scan local support
environment
Define mentoring
goals
Define roles and job
descriptions
Develop 12 month activity
plan
Define eligibility and qualification
criteria
Identify most efficient sources
Develop recruitment/
marketing plan
Run mentor orientation
event
Complete mentor profile and application
Screening, selection and
feedback
Develop training
plan/ schedule
Define training objectives and
curriculum
Prepare materials/
train trainers
Run training events/ capture
feedback
Update training content and
plan
Define matching criteria
Review & match mentors and
entrepreneurs
Hold introductory
meeting
Develop & agree mentoring contract
Define content and frequency of reporting
Hold relationship
reviews
Provide further training and materials
Manage process and gather
data
Execute events & other comms
Establish mentor
community
Define evaluation
criteria
Define measurement
process/ metrics
Collect and test data
Conduct programme evaluation
Agree and communicate req’d changes
planningmentor
recruitment matchingmanagement
& support recognitiontraining evaluation
Define purpose and vision for mentoring
Define process policies and procedures
Hold group events for
mentors and mentees
Develop recognition
strategy & plan
Scan local support
environment
Define mentoring
goals
Define roles and job
descriptions
Develop 12 month activity
plan
Define eligibility and qualification
criteria
Identify most efficient sources
Develop recruitment/
marketing plan
Run mentor orientation
event
Complete mentor profile and application
Screening, selection and
feedback
Develop training
plan/ schedule
Define training objectives and
curriculum
Prepare materials/
train trainers
Run training events/ capture
feedback
Update training content and
plan
Define matching criteria
Review & match mentors and
entrepreneurs
Hold introductory
meeting
Develop & agree mentoring contract
Define content and frequency of reporting
Hold relationship
reviews
Provide further training and materials
Manage process and gather
data
Execute events & other comms
Establish mentor
community
Define evaluation
criteria
Define measurement
process/ metrics
Collect and test data
Conduct programme evaluation
Agree and communicate req’d changes
planningmentor
recruitment matchingmanagement
& support recognitiontraining evaluation
Define purpose and vision for mentoring
Define process policies and procedures
Hold group events for
mentors and mentees
Develop recognition
strategy & plan
Scan local support
environment
Define mentoring
goals
Define roles and job
descriptions
Develop 12 month activity
plan
Define eligibility and qualification
criteria
Identify most efficient sources
Develop recruitment/
marketing plan
Run mentor orientation
event
Complete mentor profile and application
Screening, selection and
feedback
Develop training
plan/ schedule
Define training objectives and
curriculum
Prepare materials/
train trainers
Run training events/ capture
feedback
Update training content and
plan
Define matching criteria
Review & match mentors and
entrepreneurs
Hold introductory
meeting
Develop & agree mentoring contract
Define content and frequency of reporting
Hold relationship
reviews
Provide further training and materials
Manage process and gather
data
Execute events & other comms
Establish mentor
community
Define evaluation
criteria
Define measurement
process/ metrics
Collect and test data
Conduct programme evaluation
Agree and communicate req’d changes
YBP A = 88% YBP B = 61%
YBP C = 59% YBP D = 29%
Creating the basis for effective learning
• A clear and measurable baseline identifying their need for improvement
• A better ability to prioritise specific sub-processes and activities for improvement
• A strong framework for discussing mentoring performance within each YBP and for collaborating on improvement with other YBPs, YBI and external experts
• A framework that defined our mentoring process that will get better as we use it together
• A methodology for process and programme strengthening that we can apply to other processes
Next steps
Agree project approach and
starting process
template
Conduct individual
assessments and compare
findings
Develop & launch
improvement plan
Conduct final
assessment
Conduct interim
assessment
• Make improvements to template
• Assessment of current process strengths and weaknesses
• Identify areas for improvement
• Define improvement priorities
• Revisit Toolkit• Identify where we
can learn from each other*
• Define development plan— Focus areas— Goals , targets,
timelines— Training/support
plan— Measurement and
assessment process
• Review progress• Share learnings• Amend plan as
required
• Assess improvements achieved
• Review/problem solve problem areas
• Define new improvement goals
• Capture learnings to share with the network
* Within our working group at this point
GF10
Our experience of this process
Difficulties• Language differences• Telecommunication challenges
Benefits• Get to know the network better• Opportunity to share our experiences and questions• Seeing things from others’ perspectives• Possibility to develop joint projects and events• Stronger voice to advocate common interests
Learnings• We must do more of this!