XXXXXX Work Process Reengineering Business Analysis Analysis Process Overview.
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Transcript of XXXXXX Work Process Reengineering Business Analysis Analysis Process Overview.
XXXXXX Work Process ReengineeringBusiness Analysis
Analysis Process Overview
XXXXXX, INC. / GEMINI 04/22/23 - 2 -
ANALYSIS PROCESS OVERVIEW
Global Business Transformation Process
XXXXXX, INC. / GEMINI 04/22/23 - 3 -
ANALYSIS PROCESS OVERVIEW
Pre Analysis Phase
Global Implementation
PreAnalysis
"Phase I"
• Develop an analysis logic which establishes business mission and critical success factors for the implementation – analysis objectives and tasks
• Identify "known" target areas and issues- Revenue performance enhancement- Operating costs reduction- Business strategies formulation and alignment- Support function effectiveness
• Establish roles and responsibilities/structure• Determine executive champions or Steering Committee make-up
- Joint team make-up- Schedules for activities and updates- Decision making process
• Communicate to organization
Analysisand Project Design
Blue-printing
World-WideRollout
XXXXXX, INC. / GEMINI 04/22/23 - 4 -
ANALYSIS PROCESS OVERVIEW
Analysis and Project Design Phase
Global Implementation
• Start with a "known" objective(s) / targeted areas
• Verification of "known"
• Assessment of initiatives • Discovery process
- Issues- Root causes
- "As" model sampling
Rational Political Emotional
PreAnalysis
"Phase II"
Analysisand Project Design
Blue-printing
World-WideRollout
XXXXXX, INC. / GEMINI 04/22/23 - 5 -
ANALYSIS PROCESS OVERVIEW
Analysis and Project Design Phase
Internal View External View
Brown Paper Process
Financial Analysis
Service LevelAnalysis
Interface Studies
Focus Interviews
External Best Practices
Competitive Analysis
Benchmarking
Shareholder Value
Market Focus
Balanced Findings and Conclusions PreAnalysis
"Phase II"
Analysisand ProjectDesign
Blue-printing
World-WideRollout
XXXXXX, INC. / GEMINI 04/22/23 - 6 -
ANALYSIS PROCESS OVERVIEW
*
XXXXXX A&D Diagnostics Will Generate FindingsAnd Conclusions For Joint Project Design Support
01 2 3 4 5 6 7 8
PRAXAIR / Gemini Joint
Project Design
Executive / Focus
Interviews
Brown Papers
Interface Surveys
Business Case
Development
Cost Driver Decomposition
Initiatives Review
Day in Life of Studies
Systems Needs
Assessment
Customer / Market Focus
Studies
Best Practices Approach Modeling
XXXXXX, INC. / GEMINI 04/22/23 - 7 -
ANALYSIS PROCESS OVERVIEW
Analysis and Design Deliverables
• Project Design- Rigorous, detailed approach- Structure- Roles and responsibilities- Activities, timelines- Milestones
- Metrics and tracking mechanisms• Business Case tailored toward
selected financial criteria- ROC, ROS- ROI, ROA- Cash Flow
- Shareholder Value• Organizational Commitment
- Participative, open process
- Executive ownership
$XXXXXX resources
Gemini resources
PreAnalysis
"Phase II"
Analysisand ProjectDesign
Blue-printing
World-WideRollout
T
Top Down
Bottom Up
Conclusions
XXXXXX, INC. / GEMINI 04/22/23 - 8 -
ANALYSIS PROCESS OVERVIEW
Analysis and Design Joint Teams
Gemini
XXXXXX
Involvement
Joint team can be made up of facilitators, content experts, future leaders.
Joint team can be made up of facilitators, content experts, future leaders.
$
XXXXXX resources
Gemini resources
T
Start-up TransitionAnalysis Blueprint/Implementation
XXXXXX, INC. / GEMINI 04/22/23 - 9 -
ANALYSIS PROCESS OVERVIEW
Analysis and Design Level - Set
A&D is . . . Participation at all levels NOT for executives only.
Integrated internal NOT audit mentality and external views
Constructively candid NOT negative and destructive
Visual and interactive NOT a written report
Rational, emotional and NOT purely analyticalorganizational
A bias for action NOT analysis for analysis' sake
Seeks a paradigm shift NOT incremental fine-tuning in thinking and action
PreAnalysis
"Phase II"
Analysisand ProjectDesign
Blue-printing
World-WideRollout
An objective process to verify current objectives/targets, and jointly build the right implementation of the right processes supported by a rigorous business case.
An objective process to verify current objectives/targets, and jointly build the right implementation of the right processes supported by a rigorous business case.
XXXXXX, INC. / GEMINI 04/22/23 - 10 -
ANALYSIS PROCESS OVERVIEW
Analysis Joint Team Structure
8-12 Gemini4-6 XXXXXX
AssetUtilization
AssetUtilization
AssetUtilization
XXXXXX, INC. / GEMINI 04/22/23 - 11 -
ANALYSIS PROCESS OVERVIEW
High Level Packaged Gas Value Chain
DistributionNetwork
CustomerExpecations
Customer Service
InformationSystems
Procurement/InventoryInterface
AssetMgm't
Transportsub-contracts
InformationSystems
DistributionNetwork
PricingPolicies
TechnicalKnowledge
InformationCenter/Systems
Forecasting/Prioritization
CustomerService
ApplicationTechnology
Market Research
CustomerExpectations
CustomerMarketSegmentation
Product - Quality - Variety - Supply
DeliveryCapabilities
UnderstandingCustomerNeeds
Sales &Marketing
Order Entry
PhysicalFulfillment
OutboundLogistics
ProductDistribution& Delivery
Procurement
Asset/ResourceMgm't
InventoryControl
CustomerTerms
PricingPolicies
CreditPolicies
CashApplications
Invoicing &Collections
XXXXXX, INC. / GEMINI 04/22/23 - 12 -
ANALYSIS PROCESS OVERVIEW
AREA 1 - Analysis Approach/Schedule
Diagnostics 9/14 9/21 9/28 10/5 10/12 10/19 10/26 11/2
(Global)
Dept.Rgnl Interface studies
Executive / FIs U, C U, C E,G G,I
Brown Papers-Dist. Schd/Mgm't C B E,G G,I-Order Entry C B E,G G,I-Cust Inv./Coll. C B E,G G,I-Cust. Inq./Comp C B E,G G,I-Cylndr/Inv. Mgm't C B E,G G,I
Interface Studies C B
Cust./Mkt Segmentation B E,G
Cust. Sat. Survey B U,C
Sales/Mkt Effect Probe B U,C E,G
Distribution Map B U,C E,G G,I
Cost Drivers B U,C E,G G,I
Initiatives Assessment
E = SPAINI = ITALYG = BELGIUM
U U
U = USAC = CANADAB = BRAZIL
S = SWITZERLANDNOTE: This schedule is dynamic in nature and
subject to potential change during the course of the analysis
NOTE: This schedule is dynamic in nature and subject to potential change during the course of the analysis
XXXXXX, INC. / GEMINI 04/22/23 - 13 -
ANALYSIS PROCESS OVERVIEW
High Level XXXXXXXX Value Chain
DistributionNetwork
CustomerExpecations
Customer Service
InformationSystems
Procurement/InventoryInterface
AssetMgm't
Transportsub-contracts
InformationSystems
DistributionNetwork
PricingPolicies
TechnicalKnowledge
InformationCenter/Systems
Forecasting/Prioritization
CustomerService
ApplicationTechnology
Market Research
CustomerExpectations
CustomerMarketSegmentation
Product - Quality - Variety - Supply
DeliveryCapabilities
UnderstandingCustomerNeeds
Sales &Marketing
Order Entry
PhysicalFulfillment
OutboundLogistics
ProductDistribution& Delivery
Procurement
Asset/ResourceMgm't
InventoryControl
CustomerTerms
PricingPolicies
CreditPolicies
CashApplications
Invoicing &Collections
XXXXXX, INC. / GEMINI 04/22/23 - 14 -
ANALYSIS PROCESS OVERVIEW
AREA 2 -Analysis Approach/Schedule
Diagnostics 9/14 9/21 9/28 10/5 10/12 10/17 10/26 11/2
Value Chain U C B U UExecutive / FIs BInitiative AssessmentBrown Papers B
- Based on Value Chain C B U UDILOS C B UCust. Sat. Study B U,CCust. Mkt. Segment B U,C U
Portfolio AnalysisSales & Marketing B U,C
Effectiveness ProbeCost Drivers C B UDistribution Map C B U
E = SPAINI = ITALYG = BELGIUM
U = USAC = CANADAB = BRAZIL
S = SWITZERLANDNOTE: This schedule is dynamic in nature and subject to potential change during the course of the analysis
NOTE: This schedule is dynamic in nature and subject to potential change during the course of the analysis
XXXXXX, INC. / GEMINI 04/22/23 - 15 -
ANALYSIS PROCESS OVERVIEW
High Level Onsite Value-Chain
Accuracy
Timeliness
Product/ServiceDesign
Detailed Plant Design
ContractBiddingwith SubContractors
AssetMgm't
-Old Equip.
CostMgm't
Finding the Customers
Pricing-Bid Strategy-Financing Alternatives
TechnicalSkills
Contract Negotiationswith Customers
PreliminaryPlant Design
Asset Mgm't -Extra Capacity
Market Research/ Forecast
CustomerFeedback
Project Mgm't
Procurement - Follow-up
Terms/Contracts
Credit
UnderstandingCustomerNeeds
Marketing& Sales
Design &Development Construction Operations Invoice A/R
Reliability
XXXXXX, INC. / GEMINI 04/22/23 - 16 -
ANALYSIS PROCESS OVERVIEW
Onsite -Analysis Approach/Schedule
Activities 9/14 9/21 9/28 10/5 10/12 10/19 10/26 11/2
•Initiatives Assessment U U C B S S
•Supply Chain U C B S S
•"As-Is" Process Validation and Review`` U C B(Customer Acquisition, Project Management,, Supplier Cycle)
•"As-Is" Global Cost Decomposition U C B S
•Customer Satisfaction Analysis U U C B
•"As-Is" Systems Map U B,S
•Area Probes e.g., U B
E = SPAINI = ITALYG = BELGIUM
U = USAC = CANADAB = BRAZIL
S = SWITZERLANDNOTE: This schedule is dynamic in nature and subject to potential change during the course of the analysis
NOTE: This schedule is dynamic in nature and subject to potential change during the course of the analysis
XXXXXX, INC. / GEMINI 04/22/23 - 17 -
ANALYSIS PROCESS OVERVIEW
Diagnostics 9/14 9/21 9/28 10/5 10/12 10/19 10/26 11/2
Interviews FI, MR/FR U U,C B,U B I,E G
Best in Class Review U U B,U
Brown Papers:- Book-closing Process U U B,U B G- Monthly Mgm't Report Gen. U U B,U B G- External Report Gen. U U E G
Initiative Assessment U U B B I,E
KPI/RR Interviews U U,C B B I,E G
Review Findings U B I,E G
Scorecard Working U Session
Opportunity Charting U U/Bus, Case
E = SPAINI = ITALYG = BELGIUM
U = USAC = CANADAB = BRAZIL
S = SWITZERLAND
Financial & Management Reporting -Analysis Approach/Schedule
NOTE: This schedule is dynamic in nature and subject to potential change during the course of the analysis
NOTE: This schedule is dynamic in nature and subject to potential change during the course of the analysis
XXXXXX, INC. / GEMINI 04/22/23 - 18 -
ANALYSIS PROCESS OVERVIEW
High Level Analysis Team Roles and Responsibilities
Stream Lead• Manage client sponsor relationship• Manage joint analysis team• Design, coordinate and execute analysis
Joint Team Member• Sounding board and coach to stream lead• Pathfinder in the organization• Ensure data integrity• Learn about the A&D process/ process tools• Design and execute analysis
Sponsor• Executive coach and mentor• Review and validate findings• Help remove roadblocks for the joint analysis team
Gemini A&D Resources• Design and execute analysis• Review findings with area managers• Joint team member coach
XXXXXX, INC. / GEMINI 04/22/23 - 19 -
ANALYSIS PROCESS OVERVIEW
Analysis Staffing Is Designed To Meet XXXXXXs Need ForGlobal Penetration And Coverage Of Broad Issues
(ORGANIZATION CHART HERE)