XRobbins_EOB10_Basic_PPT_CH01 (1).ppt

5/19/2018 XRobbins_EOB10_Basic_PPT_CH01 (1).ppt

1/21

Copyright 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-1

Chapter 1

Introduction toOrganizational Behavior

Essentials of

Organizational Behavior, 10/e

Stephen P. Robbins & Timothy A. Judge


2/21


After reading this chapter, youshould be able to:

1. Define organizational behavior (OB).

2. Explain the value of the systematic study of OB.

3. Identify the contributions made to OB by majorbehavioral science disciplines.

4. Describe how OB concepts can help make organizationsmore productive.

5. List the major challenges and opportunities formanagers to use OB concepts.

6. Identify the three levels of analysis in OB.


3/21


The Field of OrganizationalBehavior

Organizational Behavior studies theinfluence that individuals, groups andstructure have on behavior withinorganizations.

Its chief goal is to apply that knowledgetoward improving an organizationseffectiveness.


4/21


Focal Points of OB

Jobs

Work

Absenteeism Employment turnover

Productivity

Human performance

Management


5/21


Complementing Intuition withSystematic Study

Intuition: the gut feeling explanationof behavior.

Systematic study improves ability toaccurately predict behavior.

Assumes behavior is not random.

Fundamental consistencies underliebehavior.

These can be identified and modified toreflect individual differences.


6/21


Systematic Study

Examines relationships.

Attempts to attribute causes and

effects. Bases conclusions on scientific

evidence:

On data gathered under controlledconditions.

Data is measured and interpreted ina reasonably rigorous manner.


7/21


Evidence-Based Management

Complementssystematic study.

Bases decisions on thebest available scientificevidence.

Forces managers tobecome more scientificin their thinking.


8/21


Contributing Disciplinesto the OB Field

Psychology

Social Psychology

Sociology

Anthropology

Micro:

TheIndividual

Macro:

Groups &

Organizations


9/21


Few Absolutes in OB

Impossible to make simple and accurategeneralizations

Human beings are complex and diverse OB concepts must reflect situational

conditions: contingency variables

Input ACondition

CBehavior

B


10/21


Challenges and Opportunitiesfor OB

The workplace is contains a wide mix ofcultures, races, ethnic groups, genders andages

Employees have to learn to cope with rapidchange due to global competition

Corporate loyalty has decreased due to

corporate downsizing and use of temp workers Managers can benefit from OB theory and

concepts


11/21


Responding to Globalization

Increased foreign assignments

Differing needs and aspirations inworkforce

Working with people fromdifferent cultures

Domestic motivational techniquesand managerial styles may not

work Overseeing movement of jobs

to countries with low-cost labor


12/21


Managing WorkforceDiversity

Workforce diversity:

organizations are

becoming a moreheterogeneous mix of

people in terms ofgender, age, race,

ethnicity, and sexualorientation


13/21


Diversity Implications

Managers have to shift their

philosophy from treating

everyone alike to recognizing

differences and responding tothose differences in ways

that ensure employee

retention and greater

productivity while, at thesame time, not

discriminating.


14/21


OB Offers Insights Into:

Improving quality andproductivity

Customer service andbuilding a customer-responsive culture

Developing people skills


15/21


OB Aids in Dealing With:

Stimulating Innovationand Change

Increasing

temporariness in theworkplace

Helping employees

balance work-life conflicts Improving ethical

behavior


16/21


Thinking Positive

Creating a positive work environment canbe a competitive advantage

Positive Organizational Scholarship(Positive OB):

Examines how organizations develop humanstrengths, foster vitality and resilience, and

unlock potential.

Focus is on employee strengths, not theirweaknesses.


17/21


Three Levels of OB Analysis

Chapters 2 - 7

Chapters 8 - 13

Chapters 14 - 16

Plan of the Book


18/21


Implications for Managers

OB helps with:

Insights to improve people skills

Valuing of workforce diversity Empowering people and creating a

positive work environment

Dealing with labor shortages

Coping in a world of temporariness Creating an ethically healthy work

environment


19/21


Keep in Mind

OBs goal is to understand and predicthuman behavior in organizations.

Fundamental consistencies underliebehavior.

It is more important than ever to learn OBconcepts.

Both managers and employees must learnto cope with temporariness.


20/21


Summary

1. Defined Organizational Behavior (OB).

2. Explained the value of the systematic study of OB.

3. Identified the contributions made to OB by majorbehavioral science disciplines.

4. Described how OB concepts can help makeorganizations more productive.

5. Listed the major challenges and opportunities formanagers to use OB concepts.

6. Identified the three levels of analysis in OB.


21/21


All rights reserved. No part of this publication may bereproduced, stored in a retrieval system, or transmitted,

in any form or by any means, electronic, mechanical,photocopying, recording, or otherwise, without the prior

written permission of the publisher. Printed in theUnited States of America.

XRobbins_EOB10_Basic_PPT_CH01 (1).ppt

Documents

Transcript of XRobbins_EOB10_Basic_PPT_CH01 (1).ppt