XO's Ip Flex Presentation

XO® IP FlexA Converged Voice over IP solution offering voice and data service with unparalleled simplicity, flexibility and value

© Copyright 2007 XO. All rights reserved. XO and the XO design logo are registered trademarks of XO Communications, Inc. © Copyright 2008 XO. All rights reserved. XO and the XO design logo are registered trademarks of XO Communications, Inc. 2

Your Key Communications Needs

• Solved:• Reliable Voice and Data service• Extend the life of existing PBXs while taking advantage of the

benefits of VoIP• Connect many disparate locations and systems seamlessly

through VoIP– Common dial plans– Common feature set– Secure Data communications

• Flexibility – enables you to adjust quickly to change• Simplicity – Anywhere feature enables unified communications


Why XO…?

• XO is the industry leader in business-class VoIP Services– Recipient of 2005 Internet Telephony Excellence Award– Over 160,000 VoIP users nationwide– Established service provider – committed to IP


Why XO?

• Simplicity – all of your voice, data and hosting services, all for one flat monthly rate, all on one bill

• Flexibility –scales for your business growth and enables you to quickly configure and change user features

• Value –select the bandwidth, calling plan and features to meet the needs of your business


XO® Overview

• Carrier and Wholesale Segments

• $300M revenue

Other holdings include XO Interactive (IVR) and Concentric (Hosting)

• Carrier and Government Segments

• Emerging business model based on unique fixed wireless assets

• SMB and Enterprise Segments• $1B revenue


XO® Overview

More than 4,000 employees nationwide Strong technical expertise Broad industry experience Customer focused

160,000 business and carrier customers SMBs and large enterprises 65% of Fortune 500 Emerging and established carriers

Nationwide, metro and wireless networks Services in 75 major metro markets Broad portfolio of services/solutions Best-in-class customer service

Employees

Customers

Capabilities


Corporate Vision & Strategy

The XO Vision:

• Deliver industry leading IP and broadband wireless solutions with exceptional customer service.

• In Short: Be the best IP provider for business.


Industry’s Leading VoIP Infrastructure

• Committed to offering our customers the most robust, reliable and feature-rich IP services available

• Established leader in IP Services:– Deployed Sonus gateways nationwide in 2000

– Began offering Business VoIP services in 2005; now serve over 160,000 VOIP users nationwide

– Defined IP Strategy and Roadmap


Industry’s Leading VoIP Infrastructure

• Recent VoIP Network enhancements include:– Upgrading network servers to boost processing power

• – Increasing call-handling capacity

– Deploying additional application & network servers•

– Proactively monitoring network/device performance and traffic patterns to prevent outages from occurring


XO IP Portfolio

Focus on Adding New IP Capabilities

XOptions Flex with Lines

SIP Trunks

Val

ue

Managed iPBX

XOptions Flex with

Trunks/PRI

2Q2005 1Q2006 3Q2006 3Q2007

IP Flex w/ MPLS IP VPN

XOptions Flex Online

Ordering

1Q2007

Flex Opened to all PBXs

Added PBX Interoperability

2Q2007

IPFlex with 4.5MB &

10MB

20084Q2007

Anywhere Package


The XO VoIP Solution

• Business-class Integrated Voice and Data Service– A bundled VoIP solution which provides business customers with

voice, data, web hosting, and unified communications for a simple price.

• – Tier 1 nationwide private IP network

– Utilizes Dynamic Bandwidth Allocation to adjust to heavy data demands by permitting the full use of the IP circuit to support data traffic when voice lines are idle.

– – Connectivity is provided via analog lines, digital trunks or ISDN

PRI.

No need to invest in replacement telephony equipment or routers


All with no need to invest in replacement telephony equipment or routers

The XO® VoIP Solution

• Includes:– Unlimited Local calling and unlimited Site to Site calling between

IP Flex, IP Flex with VPN and SIP locations • Full set of calling features included

– Available Anywhere feature for unified communications– Choice of calling plans for inbound and outbound long distance– Choice of port speed: 1.5 Mbps, 3.0 Mbps, 4.5 Mbps or 10 Mbps– Dedicated Internet access Web Basics hosting package– Business Center with Online Feature Management enables real-

time changes


How XO® IP Flex Works:

• Integrated Access Device (IAD) installed on your premise • Connects you via a T-1 to XO Tier 1 OC-192 IP backbone.• Calls travel over a dedicated IP connection…

not the public Internet.

Internet (Data)

Local, Long Distance, International (Voice) PSTN

XO Tier 1 OC-192 IP Backbone

IP

TDM

Up to 3 T1s

IPYour Existing Phone System

LAN

Monitored 24x7 by XO

Your additional Locations

IP

13


Simplicity of XO® IP Flex…

• Dedicated Internet access at port speeds of 1.5 Mbps, 3.0 Mbps, 4.5 Mbps or 10 Mbps– No charge for additional lines within the selected speed– Up to 48 lines or 72 Voice Grade Equivalents, depending on

speed selected

• Unlimited Local calling and unlimited Site to Site calling between your IP Flex, IP Flex with VPN and SIP locations

• Choice of calling plans for inbound and outbound long distance

• Choice of connectivity: analog lines, Digital Trunk, or ISDN PRI


The Flexibility of XO® IP Flex

• Twenty-five standard analog voice line features, including voice mail

• Dynamic Bandwidth Allocation increases Internet access speeds, while voice traffic always takes priority for maximum call quality:– Means IP Flex adjusts to your heavy data demands by permitting

the full use of the IP circuit to support increased data traffic when voice lines are idle…

– Always gives voice traffic priority– Accelerates exchange of critical documents– Maximizes bandwidth utilization


Channeled TDM IP Dynamic Bandwidth

The Flexibility of XO® IP Flex

Channelized vs. Dynamic Bandwidth Allocation

Dedicated Voice and Data Channels - No Capacity Flexibility

as Demand Fluctuates

Capacity Continuously Adjusts to On-going Demand Fluctuations

(Voice Always has Priority)

Voice

Data

Voice Data

16


Flexible Features without the high cost

• Auto Attendant– Powerful, flexible tool fields and delivers inbound calls to intended

destination through interactions with the caller

• Call Center– Provides a complete business-ready application to help

businesses establish technical assistance lines, customer support numbers, or order-taking centers

• Voice VPN– Provides common dial plans for callers in different locations– Available to any combination of the following site types:

• XOptions® Flex• XO® SIP• XOptions® Flex with VPN


XO® Anywhere for unified communications

• Work from any location, anywhere in the world, and present a professional image to your customers:– Protect your Caller ID information– Charge your office line for your remote office calls

• Be more reachable to customers and coworkers

• Never miss an important call again


XO® Anywhere for unified communications

• Click to dial…– An outlook contact with a single click– A number on an email you receive with a single click– A number on a website to request more information with a single

click

• Receive your voicemail messages as email attachments– And change preferences on-the-fly

• Use a web-based toolbar to configure features in real-time


Anywhere Tool Bar…

• Toolbar appears as a plug-in to:– Outlook– Explorer– Mozilla/Firefox

• Not compatible with Apple/Mac PCs


Anywhere Overview

• Package of features available to users of Flex– Existing XOptions® Flex– New and Existing XO® IP Flex– New and Existing IP Flex with VPN customers

• Four key Components:– Toolbar– Simultaneous Ring (“Sim Ring”) – Remote Office – Outlook Integration / Click to Dial


Anywhere Benefits

• Company benefits:– Boost productivity of remote and mobile workers– Unify business communications– Have all calls charged directly to your XO service,

even when employees work away from the office– Be more reachable to your customers – Present a professional image to customers no matter

where your employees are working from

• User benefits:– Work from anywhere as if your were in the office– Turn any phone into your office phone– Never miss an important call– Use a single Flex number to help customers and

coworkers find you– Protect personal Caller ID when making calls away from the office


The Value of XO® IP Flex

• XO Business Center:– Allows you to manage your XO account and your XO IP Flex

service: • Track Web Statistics• View and Pay invoices online• Add lines to your XO IP Flex locations

– Online Feature Management:• Activate or deactivate features on existing phone lines• Set up Visual Voicemail to receive your voicemail messages

as email attachments• Configure Auto Attendants, Call Centers, Voice VPN


IP Flex… Providing Solutions

• Business-class service supported by– Provider who understands the needs of your business– Tier 1 nationwide network

• Extend the life of your existing premise-based telephone systems

• Seamlessly integrate multiple disparate locations

• Feature-rich optional services allow you to tailor IP Flex to your business needs


IP Flex… Providing Solutions

• Benefit from the simplicity of having a single point of contact for both voice and data needs for all of your locations.

• Receive a single, consistent bill for accurate budgeting & planning and reduced paperwork.

• Save time customizing and configuring your voice services to your changing employee needs.

• Enable unified communications with Anywhere feature

• Boost productivity of remote and mobile workers


XO® IP Flex

XO's Ip Flex Presentation

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