XARIOS

PHONE MANAGER

V.4

SLIDE DEMO / PREVIEW 2014

NEW LOOK & FEEL

• iOS / Win8 Style

• Improved Contact Search

• Centralised Deployment

• Support for Windows 8

• Built-in SIP Phone Client

• Smart Phone App (TBC)

PRESENCE / COLLEAGUES

Manage Presence and Click to

Dial:

• Extensions

• Active Directory Users

• ACD Agents (Contact Centre)

• Hunt Groups

• System Speed Dials

• SQL Database Contacts

• Analogue Devices

SEARCH AND DIAL CONTACTS

Instant Search and Dial:

• Colleagues

• Customers

• Suppliers

• Outlook Contacts

• Personal numbers

CALL HISTORY

Store your:

• Dialled numbers

• Received Calls

• Missed Calls

•You can:

• Play-back Call Recordings

• Click to Dial back contacts

ON-SCREEN CALL HANDLING

• Pop up Call Information

• Click to Answer

• Click to Hold, Transfer

• Divert to Voice Mail,

extension or group

• Instantly add new contact to

global directory

• Handle Multiple calls queues

QUICK ACCESS TOOLBAR

• Centralised Control

• Customise extra buttons for

users, teams and departments

• On-screen Call Results

• Fast access to PC

applications and web links

CRM INTEGRATION

CRM Integration features inc;

• Screen Popping

• CRM call logging activity

• Click to Dial

• Play-back Call Recordings

See Solutions by CRM at http://www.denwa.uk.com/mitel-crm-integration

REQUEST A DEMO

AND PRICING

Contact Denwa on 0330 333 7323

Email sales@denwa.uk.com

Visit www.denwa.uk.com