Www.universalpro.com/upss The Company of Choice for Electronic Security Exceptional People...

www.universalpro.com/upss

The Company of Choice for Electronic Security

Exceptional People

Exceptional Results

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Universal Protection Security Systems

• Established as SFI Electronics, Inc. in 1977.

• In October 2011, converted to Limited Liability Company, SFI Electronics, LLC due to merger with Universal Services of America (parent company).

• In March 2014, adopted d/b/a Universal Protection Security Systems as trade name—no change in the legal name, SFI Electronics, LLC.

• Parent company provides uniform guard service, building maintenance, fire / life safety, and security systems for various properties in the United States.

Overview

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• Designing and installing cost-effective commercial security systems since 1977.

• Providing comprehensive support, service and equipment repair.

• Corporate office for Eastern Region located in Charlotte, NC. Parent company headquartered in Santa Ana, California (established in 1965).

• Eight offices throughout North Carolina, South Carolina and Virginia.


Overview

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Mission

The mission of Universal is to add value to our customers’ business operations with quality security systems, services and support.

We provide innovative technology solutions to help our customers protect assets, provide a secure workplace, and increase operating effectiveness.

Vision

Universal will be the employer and supplier of choice in electronic security.

Universal will be the industry leader in the design, installation, and support of integrated security systems with a com- mittment to total customer satisfaction.


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Core Values

► 100% Customer Satisfaction

► Honesty and Integrity

► Continuous Improvement

► Knowledge and Experience

► Service Excellence


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Universal is a leading systems integration companyproviding design, sales, installation & support services for a variety of commercial and industrial electronic security systems—CCTV, digital video, card accesscontrol, gates, turnstiles, alarms, audio and fiber optics.


Universal: Providing Innovative Security Solutions and Service

Excellence

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Systems and Services

• In-House Repair of CCTV and Video Surveillance Equipment

• Total System Design, Engineering and Consulting Service

• System Installation and Comprehensive Field Service

• Video Information Systems

• Industrial Cameras

• Covert / Discreet Cameras

• Vehicle Gates & Turnstiles

• Fiber Optics

• Intercom and Audio

• Microwave Transmission

• Closed Circuit Television

• Digital Video, Transmission

& Processing

• Card Access Control

• Employee ID and Badging

• Door Hardware

• Alarms and Intrusion Detection


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Value-Added Technical Services

• Total Systems Design

• Comprehensive Systems Integration

• Specifications Development

• Consulting Services

• Software Configuration

• Network Systems Services

• Design Documentation

• CAD Drawings


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Field Service and Support

• 24 / 7 / 365 Emergency Service

• Technicians On Call After Hours, Weekends and Holidays

• Factory-Trained Technicians

• Employee Criminal Records and DMV Checks

• Checks by Department of Homeland Security (E-Verify System)

• Employee Drug Screenings

• Safety Training

• Loaner Equipment


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Customer Service Philosophy

• Universal services what it sells

• Universal’s success is built on its reputation for customer service and support

• Universal understands the urgency of our customers’ service and support requirements

• Universal gives service the highest priority in our daily operations


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CCTV Repair Center

Providing Repairs and Preventive Maintenance on CCTV Equipment

• Cameras

• Monitors

• DVRs

• Switchers

• Lenses

• Controls

• Pan & Tilts

Video Repairs for Universal Customers, Other System Integrators and End Users


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Regional Offices

• Charlotte…………………..• Raleigh/Durham……….....• Triad*....……………….......

• Eastern North Carolina**...

North Carolina

South Carolina

Virginia

• Greenville-Spartanburg….• Columbia…………………. • Charleston…………..….…

• Richmond………………...

704-522-0800

919-615-1339

336-993-0800

252-439-1188

864-486-9222

803-781-0577

843-573-3400

804-269-5066

* Greensboro | Winston-Salem | High Point ** Winterville, NC


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SAFETY Act Designation

Universal received a Certificate of SAFETY Act “Designation” from the Department of Homeland Security for its Security Systems Integration Services.

The SAFETY Act provides tort liability protections to companies that deploy anti-terrorism technologies for use in preventing, detecting, identifying, or deterring acts of terrorism or limiting the harm such acts might otherwise cause.


Universal Advantages for Customers

General:

• Eight regional offices offering comprehensive service security solutions, service, and technical support

• Established reputation for competence in all areas—technical, service, and administrative

• Solid financial history and reputation

• Continuity of management since 1977

• Flexibility to perform projects of all sizes–small to very large

• No pending or past judgments, claims, arbitration proceedings or lawsuits relating to projects or failure to complete work

• Meets state licensing requirements (NC, SC, VA, GA, FL & TN)

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Technical:

• Experienced employees—many with 20 to 25 years of service—who provide a solid foundation in engineering, project management, service and installation

• Dedication to continuing employee education, training and development to insure that our employees provide state-of-the art security solutions to customers

• Long-standing partnerships with many reputable manufacturers and suppliers of security equipment (some extending over 30 years)

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Technical:

• All security systems sold and installed by Universal are non-proprietary and can be supported by other system integrators.

• Universal customarily uses its own personnel to install , service and support security equipment sold by our company.

Subcontractors are used for high-voltage electrical; cable /

conduit installation; and specialty work, such as gates.

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Innovative Solutions. Service Excellence.

The Company of Choice for Electronic Security


Www.universalpro.com/upss The Company of Choice for Electronic Security Exceptional People...

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