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InTouch Order Management

Ebusiness @ Tech Data

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1. Looking up Order information1. Looking up Order information

2. Order Overview 2. Order Overview

3. Shipped Orders3. Shipped Orders

OverviewOverview

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1. Looking Up Order Information1. Looking Up Order Information

Order Search

Open Order Management

Three tabs are available:Order Search, Orders and Shipping

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1. Looking Up Order Information1. Looking Up Order Information

Look up orders using:

- Your order reference - Tech Data reference

- Delivery note number - Serial number - Tech Data product number - Vendor product number

Select here whether you want to look up open

orders or partially delivered orders and

what order type (InTouch, XML, EDI)

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1. Looking Up Order Information1. Looking Up Order Information

Select orders with status:

- Deleted - Modified (price, quantity, delivery date) - Delivery date expired - Blocked

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2. Order Overview2. Order Overview

This is your order overview including :your order reference, Tech Data order reference, number of lines,

order type, status, details.

Click on the tab Order, Order Headers to receive a general overview or select Order

Lines for a detailed overview of the orders on line level

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2. Order Overview2. Order Overview

Select Order Lines to receive a detailed overview of your orders

This is the order line overview including :your order reference, Tech Data order reference, line number, article references,

description, quantity ordered, quantity delivered, status, order value. You can also export this overview to Excel, make a printout or consult the order

flow (view/track).

The plus sign indicates that

delivery of this article will be

spread out over several days

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3. Shipped Orders3. Shipped Orders

Use Shipping headers to look up orders by delivery note number

Trace Proof of Deliveries at the carrier website

Print or save

results

Click on the tab Shipping to trace your orders

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3. Shipped Orders3. Shipped Orders

Select Shipping Lines for a detailed overview of shipping information per product.Shipping Lines include delivery note number, delivery dates,

order reference, order line, product reference, description, delivered quantity andinvoice number

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3. Shipped Orders3. Shipped Orders

Trace serial numbers using Serial Number Tracking

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Questions?

InTouch@TechData.be