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Transcript of Www.sylvania.com The Many Roles of Supply Chain Elizabeth Farrar | 03.08.2013| UK Gatton College...
www.sylvania.com
The Many Roles of Supply Chain
Elizabeth Farrar | 03.08.2013| UK Gatton College Supply Chain Forum
CONFIDENTIAL
2
Quiz: Sylvania Socket Survey
1. What % are aware that incandescent lamps are being phased out through
government legislation?
CONFIDENTIAL
The Many Roles of Supply Chain | Elizabeth FarrarGatton College of Business Supply Chain Forum | 03.08.13
1. 2. How many report having LED bulbs?
1.
2. 3. What % believe it’s important that their
bulb is Made in America?
CONFIDENTIAL
3
About Me
Education• MBA, University of Kentucky• Bachelors in Business Management, University of Kentucky• LEAN Leader, OSRAM Sylvania
Work• Supply Chain Analyst I, OSRAM Sylvania Logistics MDC• Supply Chain Analyst II, OSRAM Sylvania LPD Supply Chain, Versailles• Planning Analyst III, OSRAM Sylvania Halogen Supply Chain,
Winchester• Cutting Board Catering, Owner and Chief Chopper
The Many Roles of Supply Chain | Elizabeth FarrarGatton College of Business Supply Chain Forum | 03.08.13
CONFIDENTIAL
4
OSRAM SylvaniaGeneral
Our Business
We're proud of our long standing reputation of providing solutions in homes, businesses and institutions, automobiles and a broad range of specialty applications.
Over the years, we've changed to reflect the markets we serve and the customers we reach.
But one thing has remained constant - a belief that our ideas can make a difference in every person's life and that our products reflect a commitment to making our world more comfortable, more productive and more imaginative.
Jefferson Memorial
The Many Roles of Supply Chain | Elizabeth FarrarGatton College of Business Supply Chain Forum | 03.08.13
CONFIDENTIAL
5
OSRAM SylvaniaGeneral
Our Brands
OSRAM is proud to offer an innovative spectrum of advanced, energy-saving lighting products, systems and services from:
OSRAMOSRAM SYLVANIATraxon TechnologiesENCELIUM TechnologiesOSRAM Opto Semiconductors
Hoover Dam
The Many Roles of Supply Chain | Elizabeth FarrarGatton College of Business Supply Chain Forum | 03.08.13
CONFIDENTIAL
6
OSRAM SylvaniaGeneral
History and Present
Over 110 years old
Began re-working burnt out bulbs in 1901
North American portion of OSRAM AG, Germany
Currently being spun off from Siemens
Customers range from industrial to retail and automotive
Union Square, New York, NY
The Many Roles of Supply Chain | Elizabeth FarrarGatton College of Business Supply Chain Forum | 03.08.13
CONFIDENTIAL
7
OSRAM Global Reach
Global Statistics
OSRAM SylvaniaNAFTA
• 22 Manufacturing Sites• US, CA, PR, MX• 11,200 Employees• HQ Danvers, MA
OSRAMROW
• 53 Manufacturing Sites• 18 Countries• 35,000 Employees• HQ Munich, Germany
The Many Roles of Supply Chain | Elizabeth FarrarGatton College of Business Supply Chain Forum | 03.08.13
CONFIDENTIAL
8
SylvaniaProducts
Get them while you
can!
The Many Roles of Supply Chain | Elizabeth FarrarGatton College of Business Supply Chain Forum | 03.08.13
CONFIDENTIAL
9
Today’s Business Environment
It’s a tough world out there...
• Layoffs/closings• Economy• Government• Compliance/laws/ethics• Job market• Do more with less, faster• Meeting expectations from– Management– Customers– Co-workers
• Beating the competition
The Many Roles of Supply Chain | Elizabeth FarrarGatton College of Business Supply Chain Forum | 03.08.13
CONFIDENTIAL
10
What is Supply Chain and SCM?
Generally Accepted Definitions• Wikipedia:– A supply chain is a system of organizations, people, technology, activities,
information and resources involved in moving a product or service from supplier to customer.
• Goldsby (Supply Chain Management):– Supply Chain Management is the integration of key business processes from
end user through original suppliers that provides products, services and information that add value for customers and other stakeholders.
Sylvania Definition• The management of inventories based on financial impact, forecasted demand
and actual customer sales• Providing the customer with what they need, when they need it, while keeping
inventories low• Inventory low, customer service high• Exact definition different for every company
The Many Roles of Supply Chain | Elizabeth FarrarGatton College of Business Supply Chain Forum | 03.08.13
CONFIDENTIAL
11
Beyond Supply Chain
What is expected in addition:• Deployment– Monitor and redeploy
• Customer Service/Order Management– Track large orders– Advise availability– System limitations– Export only monitoring– Special requests
• Quality– Understand issues– Push to resolve – protect the customer from issues in quality as well as
supply• Purchasing– Monitor and reduce cost/pricing– Negotiate raw material levels and cost at vendors
The Many Roles of Supply Chain | Elizabeth FarrarGatton College of Business Supply Chain Forum | 03.08.13
CONFIDENTIAL
12
Beyond Supply Chain
What is expected in addition:
• New Product Development– Be realistic– Push sales after launch
• Manufacturing capabilities– Be aware of how affecting supply– Anticipate/resolve issues– Proactively search for improvement opportunities
• Product end of life management– Suggest items to discontinue– Follow up to complete within systems– Ensure usage of old materials
The Many Roles of Supply Chain | Elizabeth FarrarGatton College of Business Supply Chain Forum | 03.08.13
CONFIDENTIAL
13
The Many Roles of Supply ChainSummary
Today’s World
Today’s business world is tough. Full of financial challenges and hard business decisions. You will likely be expected to go beyond the traditional role of a Supply Chain Professional.
Your Role in Supply Chain
Don’t be held back by your title or defined role. Pitch in and do what is needed to help your company become stronger.
The Many Roles of Supply Chain | Elizabeth FarrarGatton College of Business Supply Chain Forum | 03.08.13
CONFIDENTIAL
14
Quiz: Sylvania Socket Survey
1. What % are aware that incandescent lamps are being phased out through
government legislation?
CONFIDENTIAL
The Many Roles of Supply Chain | Elizabeth FarrarGatton College of Business Supply Chain Forum | 03.08.13
CONFIDENTIAL
15
Quiz: Sylvania Socket Survey
1. 2. How many report having LED bulbs?
CONFIDENTIAL
The Many Roles of Supply Chain | Elizabeth FarrarGatton College of Business Supply Chain Forum | 03.08.13
CONFIDENTIAL
16
Quiz: Sylvania Socket Survey
1.
2. 3. What % believe it’s
important that their bulb is Made in
America?
CONFIDENTIAL
The Many Roles of Supply Chain | Elizabeth FarrarGatton College of Business Supply Chain Forum | 03.08.13
www.sylvania.com
Thank you.