Www.directionconsultants.co.uk THE LEADER In design the leader is called the ‘Product Champion’....
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Transcript of Www.directionconsultants.co.uk THE LEADER In design the leader is called the ‘Product Champion’....
www.directionconsultants.co.ukwww.directionconsultants.co.uk
THE LEADERTHE LEADERIn design the leader is called the In design the leader is called the
‘Product Champion’.‘Product Champion’.This person must be an This person must be an enthusiast but a realist.enthusiast but a realist.
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You also need a multitude of You also need a multitude of skills to make a winning teamskills to make a winning team
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The Design Circle - use the wide variety The Design Circle - use the wide variety of skills already available to you.of skills already available to you.
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Any organisation is full of ‘experts’ – Any organisation is full of ‘experts’ – use them.use them.
LET PEOPLE LET PEOPLE MAKE DECISIONS MAKE DECISIONS REGARDING REGARDING THEIR WORK-THEIR WORK-
EMPOWER PEOPLE TO EMPOWER PEOPLE TO
MANAGEMANAGE
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THE DESIGN CIRCLETHE DESIGN CIRCLEThe Design Circle is an effective way to manage people through the The Design Circle is an effective way to manage people through the
process. process. It can cope with a maximum of 9 people at any one time.It can cope with a maximum of 9 people at any one time.
People join and leave the circle as their expertise is required.People join and leave the circle as their expertise is required.
Product champion
People exit the design circle and may re-enter later
People enter when
needed
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Roles and Responsibility MatrixRoles and Responsibility Matrix Person >Person >
Activity \/Activity \/
MktMkt Proj. Proj. mgr.mgr.
A/CA/C Cust/Cust/
useruser
SupSup
Market ResearchMarket Research XX XX XX
SpecificationSpecification XX XX XX XXConceptConcept XX XX
Detail DesignDetail Design XX XX
ImplementImplement XX XX XXDisposal ?Disposal ? XX XX XX
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The structure and organisation of design circles for a large projectsThe structure and organisation of design circles for a large projects
ProductChampion
Main design circle
Supplementary circles
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What has to be managed in design.What has to be managed in design. First, list all the activities to be done in sequence.First, list all the activities to be done in sequence. Then work out the time for each.Then work out the time for each. Then the cost for each.Then the cost for each. This will give the total time and the total cost for the This will give the total time and the total cost for the
development.development. See what activities can be done in parallel.See what activities can be done in parallel.
(This should reduce the overall time for the design project.)(This should reduce the overall time for the design project.) Then identify who will be involved at each stage of the Then identify who will be involved at each stage of the
process.process. Now see if there are adequate resources to complete the Now see if there are adequate resources to complete the
programme.programme. Compare the priorities of this with other design projectsCompare the priorities of this with other design projects
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Now think -Now think -WOULD YOU REALLY WANT TO USE WOULD YOU REALLY WANT TO USE THE SERVICE THAT YOU ARE OFFERING?THE SERVICE THAT YOU ARE OFFERING?
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All services need to be All services need to be designeddesigned
BY PEOPLE LIKE YOU!!BY PEOPLE LIKE YOU!!
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Bill HollinsBill Hollins
www.directionconsultants.co.ukwww.directionconsultants.co.uk
Direction ConsultantsDirection ConsultantsThe first service design consultancyThe first service design consultancy55 Greenend Road, 55 Greenend Road, Bedford Park,Bedford Park,London W4 1AH U.K.London W4 1AH U.K.
Telephone 44 (0)20 8995 9095 Telephone 44 (0)20 8995 9095
Email: Email: [email protected]
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