Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and...

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www.derby.ac.uk/cem Rob Moon

Transcript of Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and...

Page 1: Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and Challenge to meet defined targets Creating Awareness.

www.derby.ac.uk/cem

Rob Moon

Page 2: Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and Challenge to meet defined targets Creating Awareness.

What is Coaching

• Facilitating Change

• The use of Silence, Questions and Challenge to meet defined targets

• Creating Awareness and understanding

• Creating Oppurtunity

Page 3: Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and Challenge to meet defined targets Creating Awareness.

Benefits of Coaching• Fortune 1000 US companies using coaching for senior

executives reported:

Return on investment was an average of $100k per executive, six times the cost of coaching over 6-12 months.

61% experienced higher job satisfaction 44% developed greater commitment to the organisation 28% delivered quantifiable personal performance

improvements of $500k to $1m

Source: Fortune Magazine February 19, 2001

Page 4: Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and Challenge to meet defined targets Creating Awareness.

More Benefits……• The same Fortune 1000 US company Executives also reported:

Significantly better working relationships with direct reports (77%)

Enhanced working relationship with boss (71%) Improved teamwork (63%) More effective conflict resolution (52%) Closer client relationships (37%)

Source: Fortune Magazine February 19, 2001

Page 5: Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and Challenge to meet defined targets Creating Awareness.

Who are the Coaches?

• People with experience– Executive Coaches with board level experience

large global organisations– Business Coaches with either a generalist

background or specialist knowledge eg mergers and acquisitions, marketing, finance etc

– Life Coaches with life experience and usually with therapeutic or counselling experience

Page 6: Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and Challenge to meet defined targets Creating Awareness.

Coaching Models

• John Whitmore– Zero thro’ Ten– GROW

• Angus Mcleod– the power of silence

• David Grove – Clean Language

Page 7: Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and Challenge to meet defined targets Creating Awareness.

Coaching Techniques

• Developing excellent communication skills

• Identification of values and beliefs

• Eliciting people’s internal strategies

• Developing good questions - Ask not Tell

Page 8: Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and Challenge to meet defined targets Creating Awareness.

Useful Areas to Study

• Neuro Linguistic Programming

• Cognitive Behavioural Therapy

• Gold Counselling

• Hypnotic Language

Page 9: Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and Challenge to meet defined targets Creating Awareness.

Is There a Need for Coaches?

• It can get lonely at the top. Professionals need an objective, encouraging, loyal, trained and commercially experienced professional on whom they can rely to help them navigate better and achieve more

• A coach offers the perspective to allow you to know what you want, how to get it and when you will achieve your goals

• The pressure to perform is huge in today’s world. All organisations need to nurture, foster the development and retain their top performers. That’s why there are Executive Coaches

Tom Preston

Graduate of PGCert Executive Coaching

University of Derby

Page 10: Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and Challenge to meet defined targets Creating Awareness.

What is Coaching?A one-on-one series of professional consultations that is:• A process enabling the client to achieve and sustain

peak level performance in business and personal life• Focused on achieving specific, measurable results

within a defined time period• Bespoke tailored for the client’s individual needs• Designed to integrate values and goals inside an

exciting future• Completely confidential

Page 11: Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and Challenge to meet defined targets Creating Awareness.

What is the Outcome of Coaching?

Coaching Integrates•Values •Goals•Actions

Integration releasespower!

Conflict betweenvalues, goals,

actions Stress and ineffectiveness…

Miles Protter

Graduate - PG Cert Executive Coaching

University of Derby

Page 12: Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and Challenge to meet defined targets Creating Awareness.

Coaching Activity

• In pairs and using the “ask not tell” technique:

• Identify a goal (anything that your partner wants to achieve) and what they will do to achieve it.

Page 13: Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and Challenge to meet defined targets Creating Awareness.