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Transcript of Www.derby.ac.uk/cem Rob Moon. What is Coaching Facilitating Change The use of Silence, Questions and...
www.derby.ac.uk/cem
Rob Moon
What is Coaching
• Facilitating Change
• The use of Silence, Questions and Challenge to meet defined targets
• Creating Awareness and understanding
• Creating Oppurtunity
Benefits of Coaching• Fortune 1000 US companies using coaching for senior
executives reported:
Return on investment was an average of $100k per executive, six times the cost of coaching over 6-12 months.
61% experienced higher job satisfaction 44% developed greater commitment to the organisation 28% delivered quantifiable personal performance
improvements of $500k to $1m
Source: Fortune Magazine February 19, 2001
More Benefits……• The same Fortune 1000 US company Executives also reported:
Significantly better working relationships with direct reports (77%)
Enhanced working relationship with boss (71%) Improved teamwork (63%) More effective conflict resolution (52%) Closer client relationships (37%)
Source: Fortune Magazine February 19, 2001
Who are the Coaches?
• People with experience– Executive Coaches with board level experience
large global organisations– Business Coaches with either a generalist
background or specialist knowledge eg mergers and acquisitions, marketing, finance etc
– Life Coaches with life experience and usually with therapeutic or counselling experience
Coaching Models
• John Whitmore– Zero thro’ Ten– GROW
• Angus Mcleod– the power of silence
• David Grove – Clean Language
Coaching Techniques
• Developing excellent communication skills
• Identification of values and beliefs
• Eliciting people’s internal strategies
• Developing good questions - Ask not Tell
Useful Areas to Study
• Neuro Linguistic Programming
• Cognitive Behavioural Therapy
• Gold Counselling
• Hypnotic Language
Is There a Need for Coaches?
• It can get lonely at the top. Professionals need an objective, encouraging, loyal, trained and commercially experienced professional on whom they can rely to help them navigate better and achieve more
• A coach offers the perspective to allow you to know what you want, how to get it and when you will achieve your goals
• The pressure to perform is huge in today’s world. All organisations need to nurture, foster the development and retain their top performers. That’s why there are Executive Coaches
Tom Preston
Graduate of PGCert Executive Coaching
University of Derby
What is Coaching?A one-on-one series of professional consultations that is:• A process enabling the client to achieve and sustain
peak level performance in business and personal life• Focused on achieving specific, measurable results
within a defined time period• Bespoke tailored for the client’s individual needs• Designed to integrate values and goals inside an
exciting future• Completely confidential
What is the Outcome of Coaching?
Coaching Integrates•Values •Goals•Actions
Integration releasespower!
Conflict betweenvalues, goals,
actions Stress and ineffectiveness…
Miles Protter
Graduate - PG Cert Executive Coaching
University of Derby
Coaching Activity
• In pairs and using the “ask not tell” technique:
• Identify a goal (anything that your partner wants to achieve) and what they will do to achieve it.