written experience report.Adam McCall
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Transcript of written experience report.Adam McCall
WRITTEN EXPERIENCE REPORT
Adam McCall BEng (Hons), IEng, MSOE
Overview
A Royal Air Force trained Engineering Technician with seventeen years’ experience in the
aerospace field; responsible for the scheduled maintenance and repair of military aircraft,
systems and components; both in the United Kingdom and on operations worldwide.
Serving a full-time RAF apprenticeship as an Airframe Mechanic; the candidate has
continually expanded his skills and responsibilities to broader, more technical tasks and has
progressed to the rank of Senior Non Commissioned Officer.
An experienced Senior Supervisor, adept at motivating and leading a team to successfully
achieve maintenance tasks. Ensures the team is given clearly defined objectives and
comprehensive feedback in order to operate within strict deadlines and regulatory
requirements.
Accomplished in an Engineering Management role; currently holding a Bay Lead position
within a large defence contractor (BAE Systems PLC); responsible for strict compliance with
Military Aviation Authority (MAA) regulations within the Military Approved Organisation
Scheme (MAOS) framework. A Continuous Improvement champion; bringing his proven
ability to lead and successfully deliver change to his area of responsibility. Responsible for
the production of and adherence to; processes in the facility to ensure strict compliance with
Health & Safety (SHE) and Quality regulations by all staff.
Adam McCall IEng Written Experience Report Page | 1
Career
Nov 97 – Dec 97 RAF – Basic Training RAF Halton
Eight weeks at Recruit Training Squadron (RTS) conducting an introduction to military life,
discipline, fitness and teamwork.
Jan 98 – Oct 98 RAF Airframe Mechanic Training RAF Cosford
Activities
RAF Aircraft Airframe Mechanic (AAM) technical training at Airframe Training Squadron
(AFTS) RAF Cosford. Full time, immersed trade training in mixed classroom and practical
environment with consolidation on live aircraft.
Training / Education / Personal Development
City & Guilds - Engineering Craft Studies Part 1 – Qualification.
Achievements
Received the ‘Top Trainee’ award for the best overall performance during the course.
Received the ‘Robbie House Salver’ award for the most outstanding results during
the basic engineering and hand skills elements of the course.
Promotion to Leading Aircraftsman (LAC).
Nov 98 – May 00 No. 17(F) Squadron RAF Bruggen
Activities
Employed as an Airframe Mechanic on front line Tornado GR1 strike squadron at RAF
Bruggen in Germany.
Responsibilities
Flight line maintenance including ground handling, replenishment, weapon loading, aircraft
marshalling, aircraft despatch/receipt and in-use trouble shooting.
Adam McCall IEng Written Experience Report Page | 2
Tornado airframe maintenance as an operator mechanic; including scheduled and
unscheduled activities. Responsibilities included preventative maintenance, rectification,
component replacement and functional testing as part of the Airframe trade team.
Training / Education / Personal Development
RAF - Trade Ability Tests (TATs) - Consolidation of Airframe trade training.
RAF - Composite Flight Servicing – Training Course.
Achievements
Participated in first Operational Campaign – Op Engadine – NATO actions in the
former Yugoslavia state of Kosovo.
Promoted to Senior Aircraftsman (SAC) and selected for further training course.
Jun 00 – Apr 01 RAF Airframe Fitter Training RAF Cosford
Activities
Further training on Airframe Fitters course to complete RAF apprenticeship.
Training / Education / Personal Development
BTEC - National Certificate – Engineering (Merit) - Qualification
Achievements
Awarded a Certificate of Merit for outstanding achievement.
Promoted to Junior Technician
May 01 – Mar 04 Tornado Aircraft Servicing Flight RAF Marham
Activities
Scheduled depth maintenance activities on Tornado GR4 aircraft.
Responsibilities
Operator/Technician on aircraft maintenance team responsible for the scheduled
maintenance and structural repair of Tornado aircraft. Activities include: fault diagnosis,
inspection, structural repair, component and structural replacement, functional testing, flight
testing and modification.
Training / Education / Personal Development
RAF - Tornado Skill of Hand - Training Course– Authorised to carry out fabrication
and repair of Tornado airframe primary structure.
RAF - Tornado Airframe on Aircraft Maintenance – Training Course – In depth
training on Tornado hydraulic, landing gear, environmental control and flying control
systems.
RAF - Aircraft Battle Damage Repair - Training Course – Structural repair course
delivering contingency repair techniques for use in operations.
City & Guilds – Engineering Craft Studies Part 3 – Qualification.
Achievements
Participated in Operation Telic – Gulf War 2.
Apr 04 – Dec 05 Fast Jet & Weapons OEU RAF Coningsby
Activities
Employed on the RAF Operational Evaluation Unit (OEU) operating four types of military fast
jet aircraft.
Responsibilities
Responsible for the first line maintenance, testing and evaluation of RAF fast jet aircraft,
weapons and in-service modifications, including the design and implementation of structural
and airframe aspects of these modifications.
Training / Education / Personal Development
City & Guilds - NVQ level 3 - Aircraft/Component Maintenance – Qualification.
RAF - Multi-Skill Assimilation – Training Course – Responsibilities expanded to
include propulsion maintenance activities.
RAF - Harrier Airframe on Aircraft - Training Course - In depth training on Harrier
hydraulic, landing gear, environmental control and flying control systems.
Achievements
Participated in the successful trial, evaluation and delivery into service of the
Brimstone anti-armour and Storm Shadow cruise missiles.
Selected for promotion to Cpl/Junior Supervisor level.
Jan 06 – Dec 12 No. II (AC) Squadron RAF Marham
Activities
Employed on No. II (AC) Sqn. One of the RAF front Line Tornado GR4 units.
Responsibilities
Responsible to the Senior Engineering Officer (SEngO), via the Rectification Controller for
the timely diagnosis and recovery of aircraft in-flight faults. Lead a team of Engineering
Technicians to deliver this aim via the use of test equipment, detailed debriefing of pilots,
maintenance documentation and electronic logistics information systems to return the
aircraft to the flying program with the minimum of delay. Required to co-ordinate the
activities of engineering tradesmen, logistics organisation and outside agencies, whilst
accurately compiling maintenance records to ensure air-worthiness is maintained.
Responsible for carrying out scheduled maintenance and depth repair of Tornado aircraft;
filling the role of maintenance controller for this activity. Ensuring that complex maintenance
activities are planned and co-ordinated so that processes do not conflict and the aircraft
ultimately returns to service in the minimum times scale.
Training / Education / Personal Development
RAF - Tornado Propulsion on Aircraft - Training Course
RAF - Vibration Monitoring Equipment for Aero Engines - Training Course
RAF - Junior Management and Leadership - Training Course
Institute of Leadership and Management (ILM) – Certificate in Team Leading –
Qualification.
EMTA – Certificate for Domestic Electrical Installers – Qualification.
ECS – Health & Safety Assessment – Qualification.
City & Guilds – Domestic Electrical Installation – Qualification.
City & Guilds – Certificate in the Requirements for Electrical Installations – Level 3
Qualification.
City & Guilds – Certificate of Management of Electrical Equipment Maintenance –
Level 3 Qualification.
City & Guilds – Certificate for the Inspection and Testing of Electrical Equipment –
Level 3 Qualification.
City & Guilds – Certificate in Inspection, Testing and Certification of Electrical
Installations – Level 3 Qualification.
RAF - Aircraft Technician Supervisor – Management and Supervision of Engineering
Tradesmen – Training Course.
Engineering Council UK – Engineering Technician – Professional Registration
through Society of Operations Engineers (SOE).
City & Guilds – Licentiateship Award In Engineering – Level 4 Qualification.
Higher National Certificate (HNC) – Mechanical Engineering – De Montfort University
– Level 4 Qualification.
Higher National Diploma (HND) with Distinction – Mechanical Engineering – De
Montfort University – Level 5 Qualification.
Achievements
Designed and produced a pioneering repair to a Tornado canopy assembly that
prevented the item needing to be returned to the sub-contractor for an expensive
repair and was subsequently adopted by the Design Authority (BAE Systems PLC)
as an approved repair method.
Represented the Sqn at the annual RB199 Trade Managers meeting hosted by Rolls
Royce PLC at their Filton military facility in Bristol. This would normally be attended
by Chief Technician rank and above.
Commander-in-Chief’s Commendation – Air Chief Marshal Sir Simon Bryant –
Awarded for acting in the role of Mechanical Trade Manager on the Storm Shadow
Contingency Flight during Operation Ellamy. This role is normally held at Chief
Technician level and in this role was responsible to the Tornado Force commander
for all Propulsion and Airframe maintenance on a fleet of twenty Tornado aircraft
delivering UK launched offensive strikes in Libya.
Selected for promotion to Sgt/Senior Supervisor level.
Jan 13 – Typhoon Maintenance Support Flight RAF Coningsby
Activities
Aircraft Component Repair Facility Manager in the Typhoon Availability Service (TAS), BAE
Systems at RAF Coningsby; an industry led contract to provide full depth maintenance
support to the RAF fleet of Typhoon aircraft.
Responsibilities
Filling the BAE Systems role of Senior Supervisor - Typhoon Wheel, Tyre & Tank Bay, TAS,
RAF Coningsby. Responsible to the Off Aircraft Bays Manager (Mr Phil Wallis BAE Systems)
for all activities within the facility.
Responsible for delivering the following under the SQCDP process:
Safety- Ensures that all personnel in the facility conduct themselves in a safe manner
through carrying out Risk, COSHH, PUWER, Manual Handling and Noise Risk
Assessments. Writing and introducing Safe Systems of Work to ensure compliance
with SHE regulation. Participating in the SHE audit process including carrying out
audits, instigating audit finding investigations and recovery actions.
Quality- Ensuring strict compliance with all procedures and processes. Participating
in the Quality audit process including carrying out audits, instigating audit finding
investigations and recovery actions. Liaising with relevant authorities to question
approved data and where necessary writing improved/new procedures. Encouraging
the use of the Maintenance Error Management Systems to educate personnel that
despite everything errors do happen; however it is important that they are openly and
honestly reported so that the whole TAS environment can learn and implement
process changes where necessary to prevent re-occurrence. Participate in quality
failing investigations to establish the root cause of any errors, thus enabling
corrective processes to be established.
Cost – Budgetary responsibility for the facility in terms of minimising the Bill Of
Materials (BOM) as far as possible, questioning design limits where evidence
suggests that limits may be expanded with the aim of maintaining quality but
minimising cost to the organisation and the customer.
Delivery – Responsible for the output of the facility to the Service Delivery Manager,
collating labour and production hour’s data to assess the Earned Value of the facility
against contracted targets. Continuous monitoring of performance against target and
reflecting on findings to anticipate issues using the Success, Opportunities, Failure,
Threats (SOFT) model.
Adam McCall IEng Written Experience Report Page | 7
People – Directly responsible for the personal development of those personnel under
my command. Primarily through the appraisal process, conducting annual and mid-
point appraisals for these individuals. Providing career guidance, support and duty of
care to staff through discussing aspirations and goals, setting objectives and
identifying/allocating training courses or corrective actions as required. Currently
mentoring one Junior Supervisor at the request of a fellow Senior Supervisor to
improve performance short comings. Responsible for delivering On-the-Job-Training
(OJT) in the facility and holding responsibility for authorising personnel as competent
to carry out specific engineering tasks. Required to act as chairman in daily/weekly
stand up meetings to ensure that all team members and management are aware of
the performance against targets. Also required to resolve disputes between
personnel and organisations, act as an intermediary and obtain guidance from other
agencies when necessary.
Training / Education / Personal Development
RAF - Intermediate Management and Leadership – Training Course.
CMI – Award in Management and Leadership – Level 5 Qualification.
RAF – Technical Engineering Asset Management Training – Training Course.
SOE – Member of the IPlantE Professional Sector – Professional Registration.
BAE Systems PLC – Lean Leadership Academy – Continuous Improvement –
Training Course.
BAE Systems/Baines Simmons - Human Factors – Aviation Safety Error
Management – Training Course.
Institution of Occupational Safety and Health – Managing Safely – Qualification.
RAF – Cryogenics and Gas Maintenance – Training Course.
Bachelor of Engineering with First Class Honours – Engineering (Mechanical) –
Staffordshire University – Level 6 Qualification.
Achievements
Successfully completed Degree studies achieving First Class Honours in Mechanical
Engineering.
Was able to use my degree dissertation project to produce a detailed cost analysis
study that was crucial in reversing a previous MOD decision not to purchase a
Typhoon Supersonic Fuel Tank test capability. By gathering real time data over a six
month period I was able to construct an in house repair model that identified a
significant seven figure saving over the next ten years, for an initial six figure outlay
on the development and purchase of test equipment. This has now been
commissioned with delivery anticipated in 2015.
Attended a multi-national Eurofighter meeting for the commissioning of the fuel tank
test set as the sole RAF representative in the three agency, (RAF, BAE Systems and
MOD) UK delegation.
Instigated and facilitated a Continuous Improvement event in the Tyre Bay using
Lean techniques from the Lean Leadership Academy and was able to sell the need
for change to my team and management. Ensured the team were responsible for
identifying and implementing the improvements to ensure that momentum was
maintained, whilst ensuring that they could be quantified to measure success.
This proved to be an invaluable exercise in which significant improvements and three
single points of failure were identified:
1. The first was a quick win that involved re-organising the layout of the facility into a
more logical, smooth flowing process. This was achieved in the weeks following
the event.
2. The second change involved collating the necessary evidence to petition the
Engineering Authority to amend the technical data for wheel maintenance and
thus reduce the length of the leak check requirement
3. The third involved a procurement project to replace an unreliable, manually
operated cleaning machine with multiple, automated devices. Instigated the
project, identified specification and suitable contractors; identified a preferred
machine and contractor; invited candidates to tender for contract, obtained a
machine from the preferred supplier for trial purposes; secured funding for the
project; liaised with the wheel manufacturer (Meggitt UK) and the Typhoon
Engineering Authority to obtain authority to use the machines’, conducted
PUWER, COSHH and Risk assessments and wrote safe system of work for their
use.
Career Summary
Having proven his capability as an Engineering Technician and Team Leader the candidate
is looking to consolidate his career development to this point through formal recognition from
the Engineering Council UK as an Incorporated Engineer (IEng).
Continuing with his proven track record of continuous professional development; he has
identified short, medium and long term objectives looking forward over the next five years.
This timescale is significant as this is the point at which the candidate’s service with the RAF
will expire.
Short Term Objectives – Within 1 Year
Recently enrolled on full Level 5 Certificate in Management and Leadership with the
Chartered Management Institute (CMI). This is a Foundation Degree level
qualification and will serve to formally capture the management skills learned through
experience. It will also serve as a period of reflection to aid the application of lessons
learned to future situations.
Recognising the importance of health and well-being, has found exercise to be
incredibly effective at reducing work induced stress. A passionate mountain bike rider
who aims to embark on a Trail Cycle Leader (TCL) qualification through the MBLA.
Not only will this deliver health benefits but it will also further develop leadership skills
and enhance understanding of team dynamics in adverse conditions.
Medium Term Objectives – Two to Three Years
Aim to expand into a design or procurement roll this can be achieved in the RAF
through a roll on a Project Team (PT) where he will be called upon to liaise with
industry and deliver large, expensive government contracts. The project experience
gained while fulfilling his current role and during his degree studies means this is an
opportunity he would relish.
With this objective in mind will explore project management tools, qualifications and
opportunities in preparation. Has found Continuous Improvement both interesting and
a useful tool, would like to pursue this and will research opportunities to conduct Six
Sigma training.
Long Term Objectives – Up to Five Years
Progress towards CEng status through academic study and expanding
responsibilities in preparation for departure from Royal Air Force.
Adam McCall IEng Written Experience Report Page | 10
Appendix 1 – Organisation Chart (Double-Click image to open)
Adam McCall IEng Written Experience Report Page | 11
Appendix 2 - Continuing professional development summary
DATE ACTIVITY
VALUE (Low, Med, High)
LEARNING OUTCOMES/COMMENTS
SPECIFIC PD AREA(Technical,
Management, Legislative, Misc)
27/06/14
CMI Management & Leadership Course
MediumLevel 4 Certificate in Leadership & Management
Management
26/06/14Engineering (Mechanical) Degree
HighBachelor of Engineering with First Class Honours
Technical/Management
21/02/14Oxygen Bay Maintenance Course
LowTrade Qualification related to Cryogenics & Gas maintenance
Technical/Legislative
12/09/13Managing Safely
MedInstitute of Occupation Safety & Health approved course
Management/Legislative
06/09/13Lean Leadership Academy
Med
Continuous Improvement 6S training course provided by Janus Lean Leadership Ltd
Management
19/08/13FLT operator Course
LowDefence School of Transport Fork Lift Truck training
Misc
25/06/13Elected as Member of SOE
LowMember of IPlantE Professional Sector
Misc
21/06/13
RAF Technical Engineering Asset Management Training Course
MedTechnical Management Techniques and Responsibilities
Management/Legislative
02/04/13
CMI Management & Leadership Course
MedLevel 5 Award in Leadership & Management
Management
15/03/13
RAF Intermediate Management & Leadership Course
MedManagement Techniques & Responsibilities
Management/Legislative
21/06/11
Higher National Diploma in Mechanical Engineering
HighHND with Distinction - De Montfort University
Technical
DATE ACTIVITY
VALUE (Low, Med, High)
LEARNING OUTCOMES/COMMENTS
SPECIFIC PD AREA(Technical,
Management, Legislative, Misc)
25/06/10
Higher National Certificate in Mechanical Engineering
HighHNC – De Montfort University
Technical
18/11/08Licentiateship Award in Engineering
MedCity & Guilds Level 4 Award
Technical
28/10/08Professional Registration
MedRecognised at Engineering Technician Level by ECUK
Misc
Appendix 3 - career development plan
REVIEW(Where am I now?)
IDENTIFY GOALS(Where do I want to
be?)
SKILLS REQUIRED(What do I need to help me get there?)
HOW TO ACHIEVE(How am I going to
get there?)Currently responsible for the output and careers of my own facility and team members.
Fully competent in this role and gain formal, transferrable recognition of these skills.
Appropriate Level Management Qualification.
Pursue Level 5 Certificate in Management & Leadership through Chartered Management Institute.
Currently responsible for the output and careers of my own facility and team members.
Expand leadership skills to easily transfer to other roles, companies and larger teams.
Enhanced leadership skills and ability to deal with the unexpected.
Pursue Mountain Bike Leaders Association – Trail Cycle Leader award and lead adventurous training expeditions.
Currently holding low level budgetary responsibilities and delivering smaller projects.
Responsible for large project delivery in Project Team Role.
Sound Project Management Skills.
Use RAF Resettlement grant to pursue Prince 2 Project Management Training
Successfully running and driving Continuous Improvement activities in area of responsibility.
Running large scale change projects.
Sound Continuous Improvement and Lean Skills
Use RAF Enhance Learning Credit funding to pursue Six Sigma Green Belt Training.
Performing at the Level of an ECUK Incorporated Engineer.
Progressing towards CEng status.
Further academic study and skills in line with ISpec for CEng.
Explore Masters level study opportunities in Engineering.
Adam McCall IEng Written Experience Report Page | 14