Writing for Social Media In Business DTCC November 2014 (1)

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@LisaL.Flowers Strategist | Marketer | Advocate @LisaLFlowers ~ [email protected] ~ November 22, 2014 Writing for Social Media in Business

Transcript of Writing for Social Media In Business DTCC November 2014 (1)

Page 1: Writing for Social Media In Business DTCC November   2014 (1)

@LisaL.FlowersStrategist | Marketer | Advocate

@LisaLFlowers ~ [email protected] ~ November 22, 2014

Writing for Social Media in Business

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Agenda

HousekeepingIntroductions

Name, company, goals, 3 thingsWhy Is It Different?First StepsWriting for a Blog, Facebook, and TwitterTypes of ContentEditorial CalendarWhat Am I Going To Write?Recap

3 thingsNext steps

@LisaLFlowers ~ [email protected] ~ November 22, 2014

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@LisaLFlowers ~ [email protected] ~ November 22, 2014

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@LisaLFlowers

@LisaLFlowers ~ [email protected] ~ November 22, 2014

Marketing, business development and public speaking – 25+ years

Teaching, tutoring and mentoring – 15+ years

Social media and business coaching – 5+ years

Lifelong learner, volunteer, and advocateGlobal – Malaysia and Nigeria

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Writing for the Web Is Different

@LisaLFlowers ~ [email protected] ~ November 22, 2014

“We have less time to grab attention on the web. Web writing is quicker, more succinct, right to the point.” @Kevanlee

“Writing for the web: Solve people’s problems, answer their questions, and entertain while doing so.” @Kmullett

“Writing for the web means really knowing your customers. Focus on their interests/needs. Less ‘corporate speak.'” @CathyWebSavvyPR

https://blog.bufferapp.com/web-writing-tips

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First Steps

@LisaLFlowers ~ [email protected] ~ November 22, 2014

Identify your target audience and understand them.

Determine your objective.Select the appropriate channel for your

message.Decide upfront how much time and effort you

CAN and WILL invest.

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Easy to Understand and Share

Put relevant, intriguing information at the beginning of your post. Can you ask a question?

Use fewer characters than allowed to make sharing easy.

Keep messages short but relevant.Test your message on a cold reader. Could

someone “get it” in less than 2 seconds?Provide enough context so your message can

stand alone.

@LisaLFlowers ~ [email protected] ~ November 22, 2014

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Decide Which 3

@LisaLFlowers or [email protected] ~ November 22, 2014

Website/blog – Must haveFacebookTwitterLinkedIn

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Writing for a Blog

“Write on Day One, edit on Day Two, publish on Day Three. (Translation: Give your blogposts time to simmer.)” @KevanLee

“…write for yourself & be true to that as well.” @TheNameIsCasie

“Consistently deliver high quality content and promote to a relevant audience.” @IanCleary

“Always focus on how you can help people” @MeghanMHall

“Used an Editorial Calendar – If you don’t have one you will struggle with consistency, variety etc” @IanCleary

https://blog.bufferapp.com/web-writing-tips

@LisaLFlowers ~ [email protected] ~ November 22, 2014

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Writing for a Blog

Headlines Succinct and compelling 4 Ways, 7 Reasons, How To… Ask someone what they think

Images Original if possible

Always get permission and/or give credit Canva Free images

https://blog.bufferapp.com/free-image-sources-list?utm_campaign=weekly_digest

@LisaLFlowers ~ [email protected] ~ November 22, 2014

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Writing for a Blog

1 post = Many Write it well Include an image Bitly or Tiny URL Nuggets Include a CTA Examples:

http://socialtriggers.com/perfect-blog-post/ http://www.wordstream.com/blog/ws/2014/07/17/headline

-writing# Use as an example

@LisaLFlowers ~ [email protected] ~ November 22, 2014

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Writing for a Blog

Types of posts Informational Instructional ‘Problem’ posts Case studies Recognition Reviews

@LisaLFlowers ~ [email protected] ~ November 22, 2014

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Writing for Facebook

Profiles and Pages Individuals - status updates, pictures, videos, and links for

others to view. Public-facing pages (nonprofit organizations, businesses,

and government agencies) with profiles designed for the public.

Length Can be rather long, but shouldn’t be

Content Consumer-friendly, action-oriented messaging Should be interesting and compelling and include a specific

call to action. Should include one link to a Web page, photo, or captioned

video.http://www.cdc.gov/socialmedia/tools/guidelines/guideforwriting.html

@LisaLFlowers ~ [email protected] ~ November 22, 2014

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Writing for Facebook

Tone Naturally casual but professional Use a consumer-friendly voice If directed to lay people, avoid or define jargon.

Tagging Add @symbol in front of it. Will automatically create a link and display the post

on the person’s page

http://www.cdc.gov/socialmedia/tools/guidelines/guideforwriting.html

@LisaLFlowers ~ [email protected] ~ November 22, 2014

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Writing for Twitter

Length Up to 140 characters jncluding spaces and punctuation Leave room to allow for other text to be added when the tweet is

retweeted Bitly, TinyURL

Abbreviations Try to write w/o abbreviations If you must, use standard abbreviations

Info for information & for and 1PM for 1 p.m. RT for retweet Pls for please

Hyperlinks Try to always include a link, because you want them to take an action

http://www.cdc.gov/socialmedia/tools/guidelines/guideforwriting.html@LisaLFlowers ~ [email protected] ~ November 22, 2014

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Writing for Twitter

Tone Reader-friendly and action-oriented. Ask a question, highlight a statistic, or provide a

specific call to actionMentions

MT – you mention another person Put the @symbol in front of the username in a msg

Hashtags Similar to a mention, a hashtag is created

automatically when you put the # symbol before a word. Using a hashtag enables other people to join in a larger conversation on a topic or find information quickly.http://www.cdc.gov/socialmedia/tools/guidelines/guideforwriting.html

@LisaLFlowers ~ [email protected] ~ November 22, 2014

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Curate and Create

@LisaLFlowers ~ [email protected] ~ November 22, 2014

Curate content Sharing a post on TwitterOR Doing an article curation (an article someone else

wrote) Adding content and/or images and thenwriting new content around the original article

A curater adds their own insight, links that make it deeper, adding another layer of information. - @JanLGordon

Create

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Types of Content

@LisaLFlowers ~ [email protected] ~ November 22, 2014

Animated gifs Article Ask fans a question Blog posts Book reviews Case study Cheatsheets Checklists Client story or testimonial Comics or cartoons Company news Customer service questions eBook FAQs

Guest postGuidesHistory of company or industryHow-to articleImagesIndustry news updateInfographicsInterviewsLink or resource pagesListsNational holidayOpinion posts

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More Types of Content

PodcastPress releaseProduct reviewsReply to commentsResearchResearch reportResources or Link

ListsReviewsShare a blog post

Share a fan’s photoSurvey (ask)Survey (responses)SurveysTo-DosTutorialsUpcoming eventsVendor story or

testimonialVideos

@LisaLFlowers ~ [email protected] ~ November 22, 2014

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Editorial Calendar

@LisaLFlowers ~ [email protected] ~ November 22, 2014

Dollar TreeDon’t reinvent the wheelArmy, Navy, Air Force, MarinesKeep it simpleExamples

http://www.pinterest.com/scrappinmichele/editorial-calendar/

http://bit.ly/1HxiPQJ http://bit.ly/1uOse1h

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1. JUST WRITE!2. JOIN A GROUP

@LisaLFlowers ~ [email protected] ~ November 22, 2014

Next Steps

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@LisaLFlowers ~ [email protected] ~ November 22, 2014

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@LisaLFlowers ~ [email protected] ~ November 22, 2014

Questions?

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@LisaLFlowers ~ [email protected] ~ November 22, 2014

Thank you!

@LisaLFlowersFacebook / LinkedIn / Twitter / Pinterest /Skype

Instagram – LisaLFlowers1www.LisaLFlowers.com

or www.FlowersMediaMatters.comLFlowersFlowers@FlowersMediaMatters.com

703-862-8743