Writing an Emergency Operations Plan
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Transcript of Writing an Emergency Operations Plan
Writing an Writing an EmergencyEmergency
Operations PlanOperations Plan
Why do we need to plan?Why do we need to plan?
Spring 2008Spring 2008
Planning…Planning…
……lends to making high qualitylends to making high quality
decisions in a low stressdecisions in a low stress
environment.environment.
What are we planning What are we planning for?for?
EmergenciesEmergencies out of the ordinary out of the ordinary requires a responserequires a response
DisastersDisasters large scale emergency large scale emergency great damage, loss orgreat damage, loss or
destructiondestruction
What are the risks?What are the risks? Minnesota ranks 17Minnesota ranks 17thth for disasters for disasters
Severe weather & floodsSevere weather & floods Risk ElementsRisk Elements
Chemical storage facilitiesChemical storage facilities Terrorist targetsTerrorist targets
Mall of AmericaMall of America Fortune 500 companiesFortune 500 companies
Why should CBO’s plan?Why should CBO’s plan? Trusted resourceTrusted resource
Provide critical services Provide critical services
Clients rely on servicesClients rely on services
Needs increase in disasterNeeds increase in disaster
Critical ServicesCritical Services
Services that support lifeServices that support life supervisionsupervision medical caremedical care activities of daily livingactivities of daily living shelter/housingshelter/housing
Critical Services cont’d.Critical Services cont’d.
Services that emergency Services that emergency
management may needmanagement may need interpretation and translationinterpretation and translation medical supplies and equipmentmedical supplies and equipment accessible transportationaccessible transportation specialized communicationspecialized communication
Critical Services cont’d.Critical Services cont’d.
Services that may increaseServices that may increase crisis counselingcrisis counseling food shelvesfood shelves crisis phone linescrisis phone lines temporary temporary
housing/sheltershousing/shelters
How do we plan?How do we plan? Develop an emergency Develop an emergency
preparedness planpreparedness plan
Continuity of OperationsContinuity of Operations
Plan (COOP)Plan (COOP)
Plan for all hazardsPlan for all hazards
More than fire safetyMore than fire safety
Plan for all hazardsPlan for all hazards NaturalNatural
weather, diseaseweather, disease Man-madeMan-made
power outages, firepower outages, fire Intentional (terrorism)Intentional (terrorism)
anthrax, bombsanthrax, bombs
Plan ObjectivesPlan Objectives
Ensure safety of staff & Ensure safety of staff &
clientsclients Minimize damageMinimize damage Protect vital records/assetsProtect vital records/assets Be self-sufficient for 72 hoursBe self-sufficient for 72 hours Continue essential operationsContinue essential operations
ChallengesChallenges
Limited background in Limited background in
emergency preparedness or emergency preparedness or
managementmanagement Limited resourcesLimited resources May seem overwhelmingMay seem overwhelming
Phases of Emergency Phases of Emergency ManagementManagement
Mitigation – reduce possibility or Mitigation – reduce possibility or impact of an emergencyimpact of an emergency
Preparedness – planning for Preparedness – planning for emergenciesemergencies
Response – activities undertaken Response – activities undertaken at the time of an emergencyat the time of an emergency
Recovery – return to normalRecovery – return to normal
Getting StartedGetting Started Form a teamForm a team
employeesemployees volunteersvolunteers board membersboard members
Review templateReview template what pertains to your organizationwhat pertains to your organization
Set goals – one step at a timeSet goals – one step at a time
TemplateTemplate
Serves as a guideServes as a guide start the planstart the plan expand existing plansexpand existing plans
Tailor to your agency Tailor to your agency one size does not fit allone size does not fit all make specific to your needsmake specific to your needs
Risk AssessmentRisk Assessment Possible emergenciesPossible emergencies
has this happened before?has this happened before? what is most likely to happen?what is most likely to happen?
locationlocation time of yeartime of year physical plantphysical plant
Opportunities to minimize Opportunities to minimize (mitigation)(mitigation)
PersonnelPersonnel InformationInformation
staff/volunteers/boardstaff/volunteers/board how to contacthow to contact skills & availabilityskills & availability
Crisis managerCrisis manager incident commandincident command plan for 3 deepplan for 3 deep what decisions can be made?what decisions can be made?
CommunicationCommunication
Multiple systemsMultiple systems remote emailremote email remote voice mailremote voice mail phone systemsphone systems
Calling treesCalling trees
Services and FunctionsServices and Functions
Essential servicesEssential services Additional servicesAdditional services Additional clientsAdditional clients Backup servicesBackup services
Record Record Storage/BackStorage/Back Up Up
Critical operating informationCritical operating information hard copy recordshard copy records electronic recordselectronic records
Off-site storageOff-site storage
Key Key ContactsContacts
Client informationClient information Other key phone numbersOther key phone numbers
services and utilitiesservices and utilities emergency contactsemergency contacts mediamedia suppliers and contractorssuppliers and contractors
Physical PlantPhysical Plant
Location of emergency Location of emergency resourcesresources
Emergency proceduresEmergency procedures TrainingTraining
EvacuationEvacuation
Designated locationDesignated location Person in chargePerson in charge Special needsSpecial needs TransportationTransportation
Extended RelocationExtended Relocation
Pre-arranged agreement Pre-arranged agreement (MOU)(MOU)
Directions to locationDirections to location Notification to staff and Notification to staff and clientsclients
Shelter-in-PlaceShelter-in-Place
LocationLocation ResourcesResources Procedures and Procedures and trainingtraining
Listen to authorities for Listen to authorities for
directiondirection
Disaster Disaster SuppliesSupplies Kit/Go- Kit/Go-KitsKits
Various situationsVarious situations evacuationevacuation extended relocationextended relocation shelter-in-placeshelter-in-place
EssentialsEssentials food, water, tools, recordsfood, water, tools, records
Other ConsiderationsOther Considerations Individual & family preparednessIndividual & family preparedness
a prepared worker is an a prepared worker is an
available workeravailable worker Pandemic influenzaPandemic influenza
a human emergencya human emergency Drills and exercisesDrills and exercises
test your plantest your plan
Janet MengelkochJanet Mengelkoch
City of MinneapolisCity of Minneapolis
Department of Health & Family SupportDepartment of Health & Family Support
250 South 4250 South 4thth Street Street
Minneapolis, MN 55415Minneapolis, MN 55415
612-673-3729612-673-3729
[email protected]@ci.minneapolis.mn.us