WPDI Spring 2013 Class Schedule

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CLC CLASSES 2013 Spring Schedule Workforce and Professional Development Institute WPDI SAVE THIS SCHEDULE THROUGH MAY 2013 wpdi.clcillinois.edu Inside this Issue: Human Resources page 1 iPad-Level II page 5 Healthcare Continuing Education Courses page 8 Aviation page 18 Workshops for Small Businesses page 23 Workforce and Professional Development Institute WPDI Professional training, consulting and cutting-edge courses for businesses, professionals and the community College of Lake County

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Spring 2013 Schedule for College of Lake County Workforce and Professional Development Institute

Transcript of WPDI Spring 2013 Class Schedule

CLC CLASSES2013 Spring Schedule

Workforce and Professional Development InstituteWPDIProfessional training, consulting and cutting-edge courses for businesses, professionals and the community

SAVE THIS SCHEDULE THROUGH MAY 2013

wpdi.clcillinois.edu

College of Lake County

Inside this Issue:

Human Resources page 1

iPad-Level II page 5

Healthcare Continuing Education Coursespage 8

Aviation page 18

Workshops for Small Businesses page 23

Workforce and Professional Development InstituteWPDIProfessional training, consulting and cutting-edge courses for businesses, professionals and the community

College of Lake County

WHAT’S NEW FOR SPRING?

AviationEnter a field that’s really taking off! PrivatePilot Ground School is the first step to becom-ing a pilot and gaining the knowledge neededto begin a career in the Aviation Industry.

Human Resources The Human Resource Series has been updatedto prepare new or current HR professionals tobetter meet the continual changes in the HRlife cycle.

Sales Force Effectiveness ProgramsDiscover how your business can achieve performance goals and increase revenue. Available as online, self-paced courses or customized to meet your specific needs.

Healthcare Continuing Education Courses Courses and workshops for nurses, massagetherapists and other healthcare professionals.New career opportunities as a Veterinary Assistant or a Pharmacy Technician

Next Generation Manufacturing Competitive Strategies for SuccessThis three-part series in partnership with IMEC (Illinois Manufacturing Extension Center)focuses on innovation, sustainability, and continuous improvement for the manufacturer.

Small Business OwnersFree counseling services and low-cost workshops specifically designed for the small business owner.

Your opportunity to achieve starts with the Workforce and Professional Development Institute

wpdi.clcillinois.edu(847) 543-2615

Charting a new direction?

Dear Business Professional:

Spring, the season of renewal. The new year brings new growth, new hope and new possibilities.

It’s the time of year when we look towardthe future – anticipating the return of warm weather and renewing our resolutionto make this year the best year of our lives. Make 2013 a great year! The Workforce and Professional Development Institute continues to provide you with new Opportunities to Achieve your professional goals by beginning a new career, enhancing your current skills or gaining increased successwith your Small Business. So look forward, challenge yourself and aim high. The sky’s the limit!

Continuing Professional Development (CPD) remains on the cutting-edge as the global economy continues to grow. Mastering the skills to move yourself and your organization forward is a component to achieving your career goals.

New courses from CPD will allow you to:

• Prepare for your future as a pilot or Aviation professional by taking the new Private Pilot Ground School course.

• Train to earn your CDL-A and become a professional truck driver. Courses are conveniently offered during the day or our new night and weekend offerings.

• Gain expertise in the big picture of logistics and supply chain management by enrolling in Master Planning of Resources, offered in partnership with APICS, the Association for Operations Management.

• Learn the importance of your role as leader in the performance and productivity of your work group. The Performance Management and Team Development Workshops are the third and fourth modules in the series of five programs that makes up the Leadership and Performance Management Series.

• Update your knowledge. The Human Resource Series has been updated to prepare new or current HR professionals to better meet the continual changes in the HR life cycle. Topics include recruiting, hiring, compensation, benefits, performance management and HR laws.

Your Opportunity to Achieve is Now!

Carole Ewing, Director

Jessica Berek, Program Coordinator

Michael Garamoni, Program Coordinator

FALL 2012

Would you like to receive either the WPDI or the CPE schedule by mail?

Call (847) 543-2022 to join our mailing list.

Professional Development Courses

Aviation ..................................................18Business Skills ............................................2Computer Skills ........................................5eMarketing................................................3Event Planning ........................................14Graphic Design & Multimedia Software ....7Green Practices........................................16Home Inspection ....................................16Hospitality ..............................................14Human Resources ......................................1Industry & Safety ....................................17Law Enforcement & Public Safety ............18Leadership Development ..........................4Online Courses ........................................22Operations Management ..........................1Personal Success Program........................21Project Management Training....................4Real Estate ..............................................15Social Media ..............................................2Teacher Education ..................................19Travel & Tourism......................................15Truck Driver Training................................17

Healthcare & NursingCertified Nursing Assistant ........................2CPR, AED and Emergency

Training Programs ..............................13Massage Therapy CE..................................8Nursing Continuing Ed ............................10Pharmacy Tech ........................................13Vet Assistant ..............................................9

Small Business Courses/WorkshopsAccounting & Finance ............................24Boot Camp for Entrepreneurs ..................26Employee & Human Relations..................25International Trade ..................................25Legal Aspects of Business Ownership ......24Marketing & Sales ..................................25Online/Webinars......................................27Start-Up & Business Planning ..................24

ServicesClient Solutions ........................................CContinuing Professional Development ......BIllinois Procurement Technical

Assistance Center ..........inside back coverIllinois Small Business

Development Center ..........................23Judicial Services ........................................D

Registration Information ..................28

The College of Lake County is an Equal Opportunity/Affirmative Action Institution inall aspects of education and employment. The information contained within is accurateas of December 2012, but is subject to change.

SPRING 2013 INDEX

CLC Board of Trustees: Richard A. Anderson, ChairmanJeanne T. GoshgarianWilliam M. Griffin, Ed.D., Vice ChairmanAmanda D. Howland, SecretaryJohn W. LumberBarbara D. OilschlagerLynda C. PaulTheresa Westberg, Student Trustee

Like us on Facebook and follow us on Twitter!

CLC President: Girard W. Weber. Ph.D.

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CLC CLASSESPersonal Enrichment Classes

Noncredit Classes for All Ages

Adults

YouthGrades 1 – 12

50+Discovery!

Courses, Trips and Tours

2013 SpringSave this schedule through April 2013

College of Lake Countywww.clcillinois.edu/noncredit

LIFE-LONG LEARNING

Beginning STEM

Discovery!Prairie School Architecture

iPad Level II

Nature Hikes

Tenmarks: Math Practice andComputer Test Prep

Take charge of your own professional development by

enrolling in courses designed to help develop your career

skills. With our training programs provided by industry

experts, you can enhance current workforce competencies or learn

new ones. You can also take courses to prepare for licensure, license renewal, or certification requirements. Courses are available

“live” in classrooms at various days and times at one of CLC’s three

campuses or online 24 hours a day, seven days a week.

With the continually changing work environment, preparing

yourself with new abilities or an alternative career is a smart

strategy. Continuing Professional Development wants to be

your training partner as you prepare for the future.

Continuing Professional Development

GROWING YOUR FUTURE – ONE SKILL AT A TIME

FREE INFORMATION SESSIONSVisit www.clcevents.eventbrite.com to register for a session. Call (847) 543-2615 for more information.

Visit: wpdi.clcillinois.edu/professional

Aviation: Private Pilot Ground SchoolLearn about a field that’s really taking off!Wednesday, January 16, 2013 at 6:30 p.m. on the Grayslake Campus in Room T332

Current Nursing Practice Update (RN Refresher)Are you a nurse who has not been actively involved in a nursing practice, but still holds a current license? Learn about course health requirements, clinical and classroom expectations.Thursday, January 17, 2013 at 6 p.m. on the Grayslake Campus in Room T334

Home InspectionLearn about the 60-hour course, which is approved by the Illinois Department of Financial and Professional Regulation,designed to prepare you to take the state licensing exam.Tuesday, February 5, 2013 at 6 p.m. on the Southlake Campus in Room V340

Pharmacy TechnicianPharmacy Technicians are in demand! Learn about CLC’s 105-hour program provided by MK Education.Wednesday, January 23, 2013 at 6:30 p.m. on the Southlake Campus in Room V308

Real EstatePrepare to be a real estate agent. CLC is approved by the Real Estate Bureau, part of the Illinois Department of Financial and Professional Regulation. Thursday, January 31, 2013 at 6 p.m. on the Southlake Campus in Room V122

Truck Driver TrainingObtain your CDL-A License in just four weeks. Job placement service is provided. All sessions are on Wednesdays at 6 p.m. on the Grayslake Campus in Room T334.December 19, 2012 January 30, 2013 February 27, 2013 March 27, 2013April 24, 2013 May 29, 2013

Veterinary AssistantTake your love of animals and turn it into a career. Tuesday, January 22, 2013 at 6 p.m. on the Grayslake Campus in Room T332

FIND YOUR OPPORTUNITY TO ACHIEVE

Call: (847) 543-2615 Email:[email protected]

FINDING/HIRING THE RIGHT PERSONLearn how the comply with government reportingrequirements, respond to the EEOC, handle employeemedical issues as it relates to the Family MedicalLeave Act (FMLA and HIPAA). Additionally, learn howto take care of sexual harassment, immigration anddrug screening issues.

8101 PHRS 10-001 Grayslake CampusFriday, April 5 1 Session8 a.m.-12 p.m.$179 T333 C. Pado

GETTING THE MOST FROM EMPLOYEESGain a clear understanding of the difference betweenexempt, non-exempt, direct labor and indirect labor.Learn to track employee data, and to recognize thesigns of workplace violence. You will become betterprepared for OSHA reporting and Worker’sCompensation issues, understand the Equal Pay Law,Lilly Ledbetter Act, independent contractors, unem-ployment compensation, COBRA, and ERISHA, andretirement plans.

8102 PHRS 11-001 Grayslake CampusFriday, April 12 1 Session8 a.m.-12 p.m.$179 T333 C. Pado

MAINTAINING YOUR WORKFORCELearn how to set up and run an effective orientationprogram, set up measurable performance standards,and handle employee conflict. Explore why communi-cation is crucial in your job.

8103 PHRS 12-001 Grayslake CampusFriday, April 19 1 Session8 a.m.-12 p.m.$179 T333 C. Pado

LEGAL REQUIREMENTS/COMPLIANCEGain a better understanding recordkeeping, includingyour role in confidentiality. Learn techniques that willhelp you find and hire the best employees. You will dis-cuss employee coaching, counseling, discipline andtermination.

8104 PHRS 13-001 Grayslake CampusFriday, April 26 1 Session8 a.m.-12 p.m.$179 T333 C. Pado

Operations Management

BASICS OF SUPPLY CHAINMANAGEMENT (1.5-0) 1.5 HOURSAre you looking to help your organization becomemore productive and competitive? By learning aboutthe evolving field of production and inventory manage-ment, you can master logistics to benefit the bottomline. This course provides basic definitions and con-cepts for planning and controlling the flow of materialsinto, through, and out of an organization. It explainsfundamental relationships among the activities thatoccur in the supply chain from suppliers to customers.In addition, the course addresses types of manufactur-ing systems, forecasting, master planning, materialrequirements planning, capacity management, produc-tive activity control, purchasing, inventory manage-ment, distribution, quality management, and just-in-time manufacturing. This course is the first in a seriesof APICS certified courses to become a CertifiedProduction Inventory Management Professional(CPIM), a globally recognized certification. A textbookis required and may be purchased at the first class.Please Note: Students have the option to attend anadditional exam prep session on the 9th week of class(4/30). Students who plan on taking the APICS BSCMexam will be expected to attend this session.

8162 PPRO 12-001 Grayslake CampusTuesdays, February 19- April 30 8 Sessions6:00-9 p.m.$699 T333 P. Stonebraker

MASTER PLANNING OF RESOURCESIn this course, students will explore the sales andoperations planning process used to develop forecastsand production plans. By utilizing methods for inte-grating sales and operations plans, demand forecasts,and customer demand, students will learn how to helpbusinesses create an achievable, specific masterschedule consistent with growth objectives andresource constraints.

8163 PPRO 13-001 Grayslake CampusMondays, February 18- April 22 8 Sessions6:00-9 p.m.$699 T333 P. Stonebraker

Human ResourcesOperations Management

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION. 1

Career & Workforce—Professional Development

Human ResourcesContinuing Professional Development’s new and improved Human Resources curriculum isdesigned to keep students up-to-date and fullyinformed on the most current trends, standardpractices and new laws that impact this dynam-ic profession. Empower yourself to rise to thetop at a time when companies have a criticalneed for well-qualified HR professionals.

The U.S. Bureau of Labor Statistics estimates a 21% increase, or 91,000 new job openings for HR Specialists (with Bachelor’s degrees)between 2010 and 2020.

Human Resource Series at a Discount!

UPDATED CURRICULUM! HUMAN RESOURCES SERIES (1.0 -0) 1 HOURDevelop your skills and knowledge in order to make yourself a well-rounded job candidate or take on additionalresponsibilities in your current role. If you are new to HR or need to get up to speed quickly on the basics, thisseries of courses will provide the information you need. It will also help you learn where you need to go when youneed even more details and the “fine print” of regulations. The four courses in this series cover the HR life cyclefrom recruiting to what you need to do after someone leaves the company. Topics covered include hiring, compen-sation, benefits, training, performance management, and HR laws.

8100 PHRS 1-001 Grayslake Campus Fridays, April 5-26 4 Sessions 8 a.m.-12 p.m. $625

APICS, the Association forOperations Management isthe global leader and premier

source of the body of knowledge in operationsmanagement, including production, inventory,supply chain, materials management, purchas-ing, and logistics. The College of Lake County,in partnership with the Highlands Chapter ofthe APICS, is pleased to offer this series ofclasses to benefit organizations of every size.

Business Skills

Social Media Series at a Discount!

SOCIAL MEDIA SERIES (3-0) 3 HOURSGet in on this exciting and growing way to communi-cate, market and serve your customers and clients.From Facebook to Twitter, blogging, YouTube,LinkedIn, and more, discover the new principles ofcommunication that apply across all networks andhow these specific social networks work and the possi-ble uses for your organization. Learn how social net-works are used to develop a two-way communicationand marketing strategy for your organization. Thenfind out what you can be doing, what you should bedoing, and take back a plan to integrate social net-works into your communication and marketing.Whether you are new to social networks or alreadyinvolved, you will come away with both an understand-ing of social networks and practical, how-to tech-niques to integrate social networks into your organiza-tion or business. This series is useful for businesses,nonprofits, government, and other organizations. Yourinstructors are outstanding practitioners who alsospeak, write, and train others on social networks.

8048 PPRO 40-800 ONLINEMonday, February 4-Friday, April 26$495 ONLINE U Got Class

INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online com-munication. Learn what social networks are and theirrole in your business. Find out the top sites and howbusinesses are using the sites for communication, cus-tomer retention, branding, marketing, market research,needs assessment and serving customers and clients.Explore the options for your organization. Look at casestudies of what other organizations are doing. Yourinstructor is a nationally known speaker, consultantand trainer on social networks and social media.

8045 PPRO 37-800 ONLINEMonday, February 4-Friday, March 1$195 ONLINE U Got Class

MARKETING USINGSOCIAL MEDIA (1-0) 1 HOURSDevelop a two-way communication and marketingstrategy for your organization using social networks.Let your instructor guide you in exploring majorsocial networks, including Twitter, LinkedIn, andblogging. Learn quick, easy ways to use Twitter, blogsand LinkedIn to engage your customers or clients andkeep them interested in your organization or business.You’ll find out the advantages and disadvantages ofeach, and learn what’s right for your work and kind oforganization. Your instructor is a director of market-ing for a national association, and writes and speakson the topic.

8046 PPRO 38-800 ONLINEMonday, March 4-Friday, March 29$195 ONLINE U Got Class

INTEGRATING SOCIAL MEDIA (1-0) 1 HOURSTake away practical strategies and techniques forimplementing social networks for your organizationor business. Learn how to create your own privatesocial network using Ning, work socially using GoogleDocs and calendars, and move your website to aninteractive Web 2.0 site. Your instructor will help youchoose which social network tools are right for yoursituation, and then integrate them into your website todevelop a social networking strategy for your organi-zation. Find out what you can be doing, what youshould be doing, and develop a plan to integrate socialnetworks into your communication and marketing.

8047 PPRO 39-800 ONLINEMonday, April 1-Friday, April 26$195 ONLINE U Got Class

SUPERVISORY AND LEADERSHIPONLINE (2-0) 2 HOURSEnsuring the efficiency of your team is the key to yoursuccess and is your most important responsibility.Learn about effective delegation, performance manage-ment, and writing performance reviews. Discuss thespecifics of the supervisor's role and responsibilities,and strategies for improving your overall effectivenessas a leader. After completing this class, you will be ableto self-assess your own competencies, know what youneed to do to maximize your effectiveness as a supervi-sor, and employ strategies to create productive andcooperative staff relationships. Get practical, easy tounderstand, and insightful methods for new and evenexperienced supervisors and managers.

8049 PPRO 47-800 ONLINEMonday, February 4-Friday, March 29$395 ONLINE U Got Class

BUSINESS COACHING ONLINE (2-0) 2 HOURSMentoring and coaching are used frequently in organ-izations to improve leadership competencies and pro-vide employee support. It has benefits for the employ-er and employee. Develop skills in the development,implementation, and support of coaching and men-toring programs in your workplace. You will earn acertificate and take home the much-awaited toolkityou have been searching for to improve your employ-ees’ performance. You will create the working environ-ment that your employees will find truly rewarding.

8050 PPRO 48-800 ONLINEMonday, February 4-Friday, March 29$295 ONLINE U Got Class

BUSINESS RESEARCH ONLINE (3-0) 3 HOURSDiscover the specific knowledge needed to succeed inresearching and utilizing the best and most appropri-ate data for decision making for your work organiza-tion. Get the skills needed to effectively communicateresearch results to a specific audience for maximumimpact and effective decision making. This course isfor business professionals, entrepreneurs, and anyonewho needs specific information about a business; orwho is in business and needs specific informationabout a particular topic such as market potential, com-petitive intelligence, standard industry practice, orproductivity improvement. You will gain the specificknowledge you need to succeed in your research quest.This certificate is comprised of three topics:Introduction to Business Research, Business Statistics,and Qualitative Business Research.

8051 PPRO 62-800 ONLINEMonday, February 4-Friday, April 26$495 ONLINE U Got Class

Business Skills

2 QUESTIONS? CALL (847) 543-2615

Career & Workforce—Professional Development

U Got Class Courses are instructor-led, online courses that cannot be accessed throughBlackboard. Please contact our office for access information to the online course.

Call (847) 543-2615 or email [email protected].

eMarketing Series at a Discount!

EMARKETING ESSENTIALSSERIES (3-0) 3 HOURSCompletion of these three online classes will provideyou with a well-rounded understanding ofeMarketing. This certificate series provides a funda-mental yet advanced introduction to eMarketing,including improving email promotions, analyzingyour web site traffic, gaining search engine optimiza-tion, and how to successfully employ online advertis-ing. These techniques are relevant for any type oforganization, including businesses, companies, non-profits, and government agencies. No eMarketingexperience or expertise is necessary. It is useful forbusinesses, nonprofits, government, and other organi-zations. Your instructors are outstanding practitionerswho also speak, write, and train others on social net-works. If you are already at an advanced level, yourinstructors are experts and can provide the latest,most advanced information and will answer yourtoughest questions.

8055 PPRO 79-800 ONLINEMonday, February 4-Friday, April 26$495 ONLINE U Got Class

IMPROVING EMAILPROMOTIONS (1-0) 1 HOURSDiscover new ways to improve your email promo-tions, including when to email, what to email, andtesting email copy. Then find out how to analyze youremail response rates, including getting the benchmarks for open rates and click through rates. Learnhow to improve your email promotion and responseswith tracking and testing. Get a basic introduction toemail promotions. If you are advanced, your instruc-tor is an email expert and can answer your toughestquestions as well.

8052 PPRO 76-800 ONLINEMonday, February 4-Friday, March 1$195 ONLINE U Got Class

BOOSTING WEBSITE TRAFFIC (1-0) 1 HOURSAcquire the basic skills to boost your web site traffic,including how to analyze your visitor traffic, how touse search engine optimization to get greater visibili-ty and exposure in Google searches, and how toredesign your web site copy to increase your visitorsand results. No experience necessary, but if you are atan advanced level, your instructor is an SEO expertand can answer your toughest questions as well.

8053 PPRO 77-800 ONLINEMonday, March 4-Friday, March 29$195 ONLINE U Got Class

ONLINE ADVERTISING (1-0) 1 HOURGet the keys to making online advertising work foryou and your organization. See how pay-per-clickadvertising with Google AdWords works. Find out howto test low budget Adword campaigns. Learn how youcan target local audiences. Then discover Facebookadvertising and how you can determine the demo-graphics and even numbers of people you want toreach. No experience necessary, but if you are at anadvanced level, your instructor is an online ad expertand can answer your toughest questions as well.

8054 PPRO 78-800 ONLINEMonday, April 1-Friday, April 26$195 ONLINE U Got Class

NEW! SALES FORCE EFFECTIVENESS TRAINING-ONLINEDo you desire a productive, highly effective salesforce? CLC’s Client Solutions Group in partnershipwith the Global Corporate College can deliver thistraining to you. The Sales Force EffectivenessPrograms help businesses achieve performance goalsand increase revenue. Client Solutions customizes thetraining to achieve your specific goals.

About Client Solutions: Client Solutions brings power-ful, results-driven training and consulting programsto your organization. We deliver training, coachingand consulting that is dynamic, impactful and rele-vant provided by industry experts.

About Global Corporate College: The College of LakeCounty is one of the founding members of the GlobalCorporate College. Client Solutions’ partnership withthe GCC offers corporations the delivery of consistenttraining, coaching and consulting across multiplelocations nationally and globally.

Visit wpdi.clcillinois.edu/solutions, email [email protected] or call (847) 543-2615 tolearn more about Client Solutions.

eMarketing

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION. 3

U Got Class Courses are instructor-led, online courses that cannot be accessed throughBlackboard. Please contact our office for access information to the online course.

Call (847) 543-2615 or email [email protected].

Project Management Professional Seriesat a Discount!

PMP SERIES (2.5-0) 2.5 HOURSInterested in getting your Project ManagementProfessional (PMP®) certification? Completion ofthese three classes will provide you with the 35 profes-sional development units (PDUs) required to obtainyour PMP Certification, and prepare you for the PMPexam. With these dynamic courses, taught by AndyKaufman, a certified PMP, trainer, and author you canmake this the year that you become a certified PMP.

8033 PPRO 88-001 Grayslake CampusSaturdays, February 16-April 6 5 Sessions8:30 a.m.-4:30 p.m.$1299 T333 A. Kaufman

ESSENTIALS OF PROJECTMANAGEMENT (1-0) 1 HOURDoes your organization struggle with delivering proj-ects on-time and on-budget? Would you like to helpyour teams work together to deliver projects more reli-ably? Perhaps you’re interested in pursuing certifica-tion as a Project Management Professional (PMP)?Join us for our Essentials of Project ManagementWorkshop. This two-day, hands-on session, led by acertified PMP, will give you practical insights on howto deliver your projects more reliably. In addition, youwill qualify for 14 PDUs toward your project manage-ment certification.

8030 PPRO 85-001 Grayslake CampusSaturdays, February 16-23 2 Sessions8:30 a.m.-4:30 p.m.$499 T333 A. Kaufman

ADVANCED PROJECTMANAGEMENT (1-0) 1 HOURSeasoned project managers are asked to successfullydeliver despite increasing complexity. Our AdvancedProject Management workshop is designed to gobeyond the essentials of basic project planning. Basedon the Project Management Institute’s (PMI®)PMBOK® Guide, you will get in-depth instruction onmore advanced topics such as earned value, procure-ment management, stakeholder relationship manage-ment, quality management, and team leadership.Taught by a certified Project Management Professional(PMP®), you will get practical insights on advancedtopics that will help experienced project managersimprove project outcomes.

8031 PPRO 86-001 Grayslake CampusSaturdays, March 9-16 2 sessions8:30 a.m.-4:30 p.m.$499 T333 A. Kaufman

PROJECT MANAGEMENTEXAM PREP (0.5-0) 0.5 HOURSJoin us for this intensive, one-day session designed toget you on the path to achieving your goal of becom-ing PMP certified. What should you focus on? Whatare some tips to keep in mind to help answer the toughquestions? You will leave this session with everythingyou need to prepare for passing the exam.Comprehensive study material is provided including ahard copy of the Project Management Body ofKnowledge (PMBOK® Guide), a top rated exampreparation book, and a CD that provides a simulatedexam testing experience. The session is facilitated by acertified PMP with experience helping people prepareand pass the certification exam worldwide.

8032 PPRO 87-001 Grayslake CampusSaturday, April 6 1 Session8:30 a.m.-5 p.m.$399 T333 A. Kaufman

Leadership and Performance Management Series

Continuing Professional Development’sLeadership and Performance ManagementSeries consists of five programs that utilizea “building-block” technique approach.When completed, you will be equippedwith the most comprehensive and applica-ble management skills available. The firstcourse in the series, Managing YourInterpersonal Style for Greater Success,focuses on your interpersonal style andhow your behavior impacts others. Thesecond course in the series, VersatileLeadership, will help you learn how toeffectively diagnose and manage the abili-ties, motivations and performance ofemployees, co-workers and yourself. TheNEW Performance Management and TeamDevelopment Workshop will give you anopportunity to identify, explore, and dis-cuss the effects of individual behavioralstyles and developmental levels on yourteam. Stay posted for subsequent coursesoffered in future semesters.

MANAGING YOUR INTERPERSONAL STYLE FOR GREATER SUCCESSDevelop skills in managing relations by learn-ing to take appropriate actions when relating tothe four behavior styles. You will consider inter-personal needs, treatment of time, decisionmaking style and performance understress.This two-day session consists of fourmodules designed to help you understand yourinterpersonal style and adapt it to work in bet-ter relationship to other styles. Prior to the pro-gram, you will complete an interpersonal stylesurvey via website. With this knowledge, youwill gain valuable insights into the unique inter-personal dynamics that affect the quality ofone's daily interactions with others.

Attention: These courses are eligible for CNEs for nurses and CEs for social workers. Call (847) 543-2615 for more information

8165 PPRO 89-001 Grayslake CampusThursday and Friday 2 SessionsFebruary 14-and 15

8:30 a.m.-4:30 p.m.$499 T333 E. Hendricks

Project ManagementLeadership

4 QUESTIONS? CALL (847) 543-2615

Career & Workforce—Professional Development

Please note: Experience, education and exam requirements are neededto obtain PMP certification in addition to the project management education

fulfilled by the three courses offered here.For more information, visit wpdi.clcillinois.edu/professional/projmgmt.asp.

Students who withdraw from certificate or series programs offered by ContinuingProfessional Development prior to the first day of class will receive a 100% refund. Refunds

for withdrawals after the first day of class, but within the first 15% of the class, will beapplied by CPD minus the cost of any materials returned in less than new condition.

Computer Skills

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION. 5

VERSATILE LEADERSHIPDo you know if your employees or co-workers areready, willing, and able to complete any given workassignment? Are you looking for ways to reversefaltering productivity personally or on your team?This workshop will teach you how to effectivelydiagnose and manage the abilities, motivations,and performance of team members. By focusingon the skills necessary to constructively influenceemployee effectiveness, the course complementsand strengthens any existing management sys-tem. Versatile leadership is an essential tool forassessing the dynamics of the workplace andresponding in the most effective manner.

Attention: These courses are eligible for CNEs for nurses and CEs for social workers. Call (847) 543-2615 for more information

8164 PPRO 92-001 Grayslake CampusFriday, March 8 1 Session8:30 a.m.-4:30 p.m.$249 T333 E. Hendricks

NEW! PERFORMANCE MANAGEMENT AND TEAM DEVELOPMENT WORKSHOPBuilding on the skills learned in Managing YourInterpersonal Style for Greater Success andVersatile Leadership workshops, participantslearn the importance of their role as leaders in theperformance and productivity of the work group.Develop new management competencies torespect and value individual differences anddevelopmental levels of employees and to managethem appropriately. Recognize the importance ofindividual initiative, responsibility and contribu-tion to achieving company goals and objectives. Inaddition, you will learn that people tend to behavedifferently in groups than they do as individuals.Along with the effect that individual behavioralstyles have on a team’s effort, the interactionsbetween various team members become majorfactors in a team’s success or failure.

8192 PPRO 93-001 Grayslake CampusThursday and Friday 2 SessionsApril 18 and 19

8:30 a.m.-4:30 p.m.$499 T334 E. Hendricks

Computer SkillsINTRO TO THE iPadIn this interactive class taught by a technology expert,learn how to get the most out of the latest Apple iPadtechnology. Designed for new users, or those seriouslyconsidering purchasing an iPad, this course will coverthe essentials such as options, gestures, settings andthe differences between an iPad and a computer. Therewill also be an introduction to the Apple installedApps and instruction about how to navigate yourdevice. iPad, iPad2, and iPad3 owners are all welcomeand should bring their devices with them to class.

8056 PCTR 8-001 Southlake CampusMonday, January 28 1 Session6:00-8:30 p.m.$59 R024 E. Lopez

8057 PCTR 8-002 Grayslake CampusTuesday, February 19 1 Session6:00-8:30 p.m.$59 T323 E. Lopez

NEW! iPad LEVEL 2In this follow-up to Introduction to the iPad, continueto interact and learn more about Apple installed Apps,Safari, Notes, Mail, Camera, Photo Album Calendarand Contacts. Gain an understanding of the concept ofthe Cloud and learn advanced iPad tips and tricks.Discover a variety of valuable Apps for education,business and personal use.

8188 PCTR 9-001 Southlake CampusMonday, March 4 1 Session6:00-8:30 p.m.$59 R024 E. Lopez

MICROSOFT WORD: LEVEL 1 (0.5-0) 0.5 HOURSEffectively create, edit, format, save, and print letters,business documents, and other professional docu-ments, using Microsoft Word. Modify the appearanceof text, insert special characters and graphical objects,organize data in tables, proof, and print a Word docu-ment. A textbook is required and may be purchased inthe CLC bookstore prior to class.

WORD 20108059 PCTR 10-001 Grayslake CampusWednesday, February 6 1 Session9 a.m.-5 p.m.$199 T338 B. Salita

8064 PCTR 10-002 Southlake CampusTuesday, April 16 2 Sessions& Thursday, April 18

6:00-10 p.m.$199 V306 B. Salita

MICROSOFT WORD: LEVEL 2 (0.5-0) 0.5 HOURSExplore some of the more sophisticated features ofword processing for increased efficiency usingMicrosoft Word. Learn about creating and using vari-ous document styles, customizing tables and charts,modifying pictures in a document, creating cus-tomized graphic elements, inserting content usingQuickParts and using the mail merge function. A text-book is required and is available for purchase in thebookstore. Prerequisite: PCTR 10, Microsoft WordLevel 1 or equivalent knowledge.

WORD 20108065 PCTR 11-001 Grayslake CampusWednesday, February 20 1 Session9 a.m.-5 p.m.$199 T338 B. Salita

MICROSOFT WORD: LEVEL 3 (0.5-0) 0.5 HOURSDiscover advanced features of word processing. Learnto use Word with other programs, collaborate on doc-uments, add reference marks and notes to a docu-ment, distribute and secure documents and documentinformation, create a form and use XML. A textbook isrequired and is available for purchase in the book-store. Prerequisite: Intermediate Word or equivalent

WORD 20108066 PCTR 12-001 Grayslake CampusWednesday, March 6 1 Session9 a.m.-5 p.m.$199 T338 B. Salita

MICROSOFT EXCEL: LEVEL 1 (0.5-0) 0.5 HOURSLearn to create a basic worksheet, and modify the con-tents and appearance. You will perform calculations,modify the appearance of data within a worksheet,manage Excel workbooks and print the contents. Atextbook is required and is available for purchase inthe bookstore.

EXCEL 20108067 PCTR 15-001 Grayslake CampusWednesday, January 30 1 Session9 a.m.-5 p.m.$199 T338 C. Horwitz

8071 PCTR 15-003 Grayslake CampusTuesday, March 12 2 Sessions& Thursday, March 146:00-10 p.m.$199 T338 A. Sarrazine

EXCEL 20078069 PCTR 15-002 Southlake CampusMonday, February 18 1 Session9 a.m.-5 p.m.$199 V102 J. Besser

8072 PCTR 15-004 Grayslake CampusTuesday, April 9 1 Session9 a.m.-5 p.m.$199 T338 B. Salita

MICROSOFT EXCEL: LEVEL 2 (0.5-0) 0.5 HOURSLearn how to work faster and more productively byusing many of Excel's powerful features. Organizeworksheet and table data using various techniques.Create and modify charts, work with graphic objects,calculate with advanced formulas, sort and filter data,and analyze data using PivotTables, Slicers andPivotCharts. A textbook is required and is available forpurchase in the bookstore. Prerequisite: MicrosoftExcel Level 1 or equivalent knowledge and use ofadvanced formulas.

EXCEL 20108073 PCTR 16-001 Grayslake CampusWednesday, February 13 1 Session9 a.m.-5 p.m.$199 T338 C. Horwitz

EXCEL 20078074 PCTR 16-002 Southlake CampusMonday, March 4 1 Session9 a.m.-5 p.m.$199 V102 J. Besser

MICROSOFT EXCEL: LEVEL 3 (0.5-0) 0.5 HOURSExplore tools that automate some common Exceltasks, analyze, import and export data, and learn tocollaborate with others using workbooks and struc-ture those workbooks using XML and integrate Exceldata with the web. A textbook is required and is avail-able for purchase in the bookstore. Prerequisite:Microsoft Excel Level 2 or equivalent knowledge

EXCEL 20108075 PCTR 17-001 Grayslake CampusWednesday, February 27 1 Session9 a.m.-5 p.m.$199 T338 C. Horwitz

EXCEL 20078076 PCTR 17-002 Southlake CampusMonday, March 18 1 Session9 a.m.-5 p.m.$199 V102 J. Besser

MICROSOFT ACCESS: LEVEL 1 (0.5-0) 0.5 HOURSUse this powerful database as you learn the purpose ofand terminology associated with a relational databaseand Access objects. Learn to store, locate, print, andautomate access to any type of important informa-tion. Explore how to design a database and how to cre-ate, view, and edit relational tables. Create and modifyqueries, forms, and reports. A textbook is requiredand is available for purchase in the bookstore.

ACCESS 20108079 PCTR 20-001 Grayslake CampusTuesday, February 12 1 Session9 a.m.-5 p.m.$199 T338 B. Pistella

ACCESS 20078080 PCTR 20-002 Southlake CampusMonday, February 25 1 Session9 a.m.-5 p.m.$199 V102 A. Sarrazine

MICROSOFT ACCESS: LEVEL 2 (0.5-0) 0.5 HOURSIncrease efficiency by sharing Access-stored data withother applications. Improve and customize tables,queries, filter records and create custom and advancedforms and reports. Modify the design of a table tostreamline data entry and maintain data integrity. Atextbook is required and is available for purchase inthe bookstore. Prerequisite: Microsoft Access Level 1or equivalent knowledge

ACCESS 20108081 PCTR 21-001 Grayslake CampusTuesday, February 26 1 Session9 a.m.-5 p.m.$199 T338 B. Pistella

ACCESS 20078086 PCTR 21-002 Southlake CampusMonday, March 11 1 Session9 a.m.-5 p.m.$199 V102 J. Besser

MICROSOFT ACCESS: LEVEL 3 (0.5-0) 0.5 HOURSMaster the advanced tools of Access software torestructure data into appropriate tables to ensure datadependency and minimize redundancy. Writeadvanced queries to analyze and summarize data tocreate sophisticated queries, forms, and reports. Learnto perform general database maintenance and writemacros to automate common tasks. A textbook isrequired and is available for purchase in the book-store. Prerequisite: Microsoft Access Level 2 or equiv-alent knowledge

ACCESS 20108087 PCTR 22-001 Grayslake CampusTuesday, March 19 1 Session9 a.m.-5 p.m.$199 T338 B. Pistella

MICROSOFT PROJECT: LEVEL 1 (0.5-0) 0.5 HOURSCreate a project plan file and enter project informa-tion. Learn to create a work breakdown structure byorganizing and setting task relationships, assignproject resources, and finalize the project plan file. Atextbook is required and is available for purchase inthe bookstore.

8097 PCTR 70-001 Grayslake CampusFriday, April 12 1 Session9 a.m.-5 p.m.$199 T338 B. Pistella

BEYOND POWERPOINTGetting bored with the same old PowerPointPresentations? Want to impress your boss andcoworkers? This class will teach you some basic waysto improve your current presentations and will showyou some great alternatives to PowerPoint, such asPrezi and Slide Rocket. Come and learn the skills youneed to create dynamic and vibrant presentationsbuilt to impress.

8088 PCTR 34-001 Grayslake CampusFriday, February 15 1 Session9 a.m.-4 p.m.$149 T338 J. Berek

Computer Skills

6 QUESTIONS? CALL (847) 543-2615

Career & Workforce—Professional Development

ADOBE PHOTOSHOP: LEVEL 1 (0.5-0) 0.5 HOURSCreate and enhance graphics for marketing materials,newsletters, blogs, and websites. If you are a profes-sional who wants to prepare photos for print or web, orenhance your work for the web or print, you will ben-efit from the skills learned in Photoshop. You shouldbe familiar with the basic functions of their comput-er’s operating system such as creating folders, launch-ing programs, and have the basic skills such as copy-ing and pasting objects, formatting text, and savingfiles. A textbook is required and is available for pur-chase in the bookstore.

MAC8089 PCTR 40-001 Grayslake CampusTuesday, February 5 2 Sessions& Thursday, February 76:00-10 p.m.$199 T323 D. Threats

PC8092 PCTR 40-002 Grayslake CampusMonday, March 4 2 Sessions& Wednesday, March 66:00-10 p.m.$199 T338 E. Lopez

8093 PCTR 40-003 Grayslake CampusFriday, April 5 1 Session9 a.m.-5 p.m.$199 T338 E. Lopez

ADOBE PHOTOSHOP: LEVEL 2 (0.5-0) 0.5 HOURSBuild on the techniques learned in Photoshop Level Iby adding colors to the Swatches palette, applying pat-terns and gradients by adding overlay layer styles. Usepainting tools, filters and blending modes to simulatedifferent media; create Smart Objects and edit images.You should be familiar with the basic functions ofyour computers operating system. A textbook isrequired and is available for purchase in the book-store. Prerequisite: Adobe Photoshop: Level I orequivalent knowledge.

MAC8094 PCTR 41-001 Grayslake CampusTuesday, February 26 2 Sessions& Thursday, February 286:00-10 p.m.$199 T323 D. Threats

ADOBE ILLUSTRATOR: LEVEL 1 (0.5-0) 0.5 HOURSDraw and manipulate simple shapes to create logosusing advanced tools. Combine text and graphics tocreate dynamic advertisements. A textbook isrequired and is available for purchase in the book-store.

PC8096 PCTR 65-001 Grayslake CampusMonday, March 11 & 18 2 Session5:00-9 p.m.$199 T338 E. Lopez

ADOBE INDESIGN:LEVEL 1 (0.5-0) 0.5 HOURSLearn how to create in the InDesign environment byexploring the elements, setting preferences anddefaults, and using InDesign Help. Create a documentby placing text, graphics and using color swatches.Place Photoshop images in document frames and cre-ate layers and export documents to PDF. You will alsolearn how to prepare a document for commercialprinting. You will need a basic knowledge of workingin the computer environment such as saving files,using different fonts and inserting text. A textbook isrequired and is available for purchase in the book-store.

MAC8098 PCTR 75-001 Grayslake CampusTuesday, March 12 2 Sessions& Thursday, March 146:00-10 p.m.$199 T323 D. Threats

PC8216 PCTR 75-002 Grayslake CampusWednesdays, March 20 2 Sessions& April 3

5:30-9:30 p.m.$199 T338 M. Seymour

ADOBE INDESIGN: LEVEL 2 (0.5-0) 0.5 HOURSBuild on your knowledge of InDesign techniques bysetting up multiple-page spreads; creating tint andgradient swatches, and evenly space and align items.Create and edit vector paths; create and edit clippingpaths and wrap type on a path. Edit text with the StoryEditor; insert special characters and create column,frame and page breaks. A textbook is required and isavailable for purchase in the bookstore. Prerequisite:Adobe InDesign, Level I or equivalent knowledge ofthe software.

MAC8099 PCTR 76-001 Grayslake CampusTuesday, April 9 2 Sessions& Thursday, April 11

6:00-10 p.m.$199 T323 D. Threats

PC8217 PCTR 76-002 Grayslake CampusWednesdays, April 17 & 24 2 Sessions5:30-9:30 p.m.$199 T338 M. Seymour

CYBER-SECURITY (1.0-0) 1 HOURCyber security issues are all around us and reachnearly every part of our business and work, fromonline banking to education. Designed for non-tech-nical managers, directors and others in the workplace, you will find out about threats and vulnerabili-ties, safeguards, common attacks, viruses, and mal-ware and spyware. Additional topics include disasterrecovery planning, basic security architecture, andintroductory forensics. Take this class to make yourcyber work environment more secure!

8095 PCTR 59-800 ONLINEMonday, March 4-Friday, March 29$245 ONLINE UGotClass

Graphic Design Software

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION. 7

Massage TherapyContinuing Education

The College of Lake County is now approvedby the National Certification Board forTherapeutic Massage and Bodywork(NCBTMB) as an approved continuing education provider. Courses are intended forlicensed massage therapists, certified body-worker or esthetician. Provider #451802-11

Are you a CLC Massage Therapy Alumnior current student?Call us for pricing optionsat (847) 543-2615.

For instructor bios, visitwpdi.clcillinois.edu/professional/massage.asp

Note: Continuing Education Vocational Creditsdo not apply to any degree or certificate program offered at the college in the academicdivisions. Vocational credits will not be addedto a student’s academic credit hours or includ-ed in the GPA. Students receive a grade of P(Pass) or N (No Pass). Call the department at(847) 543-2615 for additional information.

CRANIAL SACRAL 2 WORKSHOP (1.0-0) 1 HOURThe Cranial Sacral 2 workshop is a deeper explorationof the concepts and application of Cranial SacralTherapy. You will learn to mobilize the major bones ofthe cranium as well as the sacrum and coccyx. Anexploration of the Mid-Tide will also be included.These new dimensions deal directly with the functionof the nervous system and add a deep level of releaseto its function. This enhances your work as a MassageTherapist exponentially. Eligible for 14 CEs forlicensed massage therapists Prerequisite:Introduction to Cranial Sacral Massage

8041 VALH 85-001 Southlake CampusSaturdays, February 16 & 23 2 Sessions8 a.m.-3:30 p.m.$299 R228 D. Fazio

NEW! ACUPRESSURE SHIATSU: ADVANCED CHAIR MASSAGEAdvance your chair massage technique learning someacupressure points on the back, arms and legs. Certainpoints are accessed for tight back, neck, and shoul-ders. Learn how to save your thumbs by using fore-arms and elbows. You will also learn how to incorpo-rate stretches to clients while they are sitting in thechair. You can even learn some basic stretches to sendthem home with. Eligible for 5 CEs for licensed mas-sage therapists

8204 PALH 86-001 Southlake CampusSaturday, April 27 1 Session9 a.m.-3 p.m.$149 R230 S. Fullington

NEW! INTRODUCTION TO ZEN SHIATSUZen Shiatsu is an ancient healing art that can enhanceyour massage practice. This technique addresses thesubtle energy systems that help balance the wholebody. This will be the first of a series all building on oneother for you to give a complete shiatsu session.Traditional Zen Shiatsu is done on a futon mat on thefloor. The beauty of this work is not only addressing theenergy system for balance, but also the stretches thathelp open the body to release and relax. People aredrawn to this also because it is done fully clothed. Afterthe levels are completed we will talk about how you canbring this to the table, in what I call Tiatsu, and you willbe more marketable and draw in a much broader pop-ulation of clients. This class will be taught at theGrayslake campus in a matted room. *Please bring asheet and 1 large towel to class. Eligible for 11 CEs forlicensed massage therapists

8201 VALH 85-003 Grayslake CampusFriday, March 8 2 Sessions5:00-9 p.m.

& Saturday, March 98:30 a.m.-4:30 p.m.

$249 T334 S. Fullington

NEW! POSTPARTUM MASSAGEThis workshop is appropriate for massage therapistswho have had some experience as practitioners andwant to support women at a critical time in their lives.You will learn the Bouncing Back from Baby SMsequence which integrates neuromuscular therapyand myofascial release. The curriculum includestraining in assisting the return of the pelvis to pre-pregnancy alignment by working muscles attached tothe pelvis. Pelvic stabilization techniques and meas-urement-taking procedures will be learned.Languaging for empathetic support will be discussed.This class will be taught at the College of Lake Countymassage therapy clinic at the Southlake Campus.Massage tables will be provided by the College.Students must bring their own sheets (2 sets) pluschest drape, blanket & face cradle covers, massageoil/lotion. Students should wear comfortable clothingsuitable for giving massage. Eligible for 14 CEs tolicensed massage therapists

8200 VALH 85-002 Southlake CampusFriday, May 17 2 Sessions8 a.m.-4:30 p.m.

& Saturday, May 188 a.m.-3:30 p.m.

$350 R228 E. Winick

HealthcareMassage Therapy CE

8 QUESTIONS? CALL (847) 543-2615

Career & Workforce—Professional Development

Healthcare Are you a nurse, massage therapist, or social worker who is currently working and needs CEs forlicensure? Or are you a healthcare professional who has been out of the healthcare profession for atime and need to update your skill sets to obtain employment? Are you interested in entering thehealthcare field to become a veterinary assistant or pharmacy technician and obtain employment?Whether you need to maintain, obtain or enter the healthcare profession the courses listed underHealthcare will help you achieve your career goals. For more information, call (847) 543-2615.

Sign up for both AromatherapyWorkshops and save!

8233 PALH 85-001 Southlake CampusFriday, April 19 2 Sessions& Saturday, April 208 a.m.-3:30 p.m.$469 TBA S. Canga-Arguelles

INTRODUCTION TO AROMATHERAPYBreathe deep, relax and enjoy aromatic scents as youare introduced the use of Aromatherapy in your mas-sage practice. You will learn the history and use of aro-matherapy, understand different grades of essentialoils: cosmetic, food, and therapeutic, as well as prac-tice the safe application of essential oils both topicaland environmental. Discover the ten most commonand effective essentials oils and oil blends used toenhance a massage therapy session. This interactiveworkshop includes hands-on table time to practicenew skills. Wear comfortable clothes and bring a sheetfor table time. Eligible for 7 CEs to licensed massagetherapists

8231 PALH 83-001 Southlake CampusFriday, April 19 1 Session8 a.m.-3:30 p.m.$249 TBA S. Canga-Arguelles

NEW! ADVANCED AROMATHERAPY: RAINDROP TECHNIQUE AND VITA FLEX THERAPYAdvanced Aromatherapy Techniques will cover vitaflex and raindrop techniques developed by GaryYoung, ND. Vitaflex is a technique that addresses thebody using reflex points on the feet and is stimulatedby rolling fingertip pressure and essential oils.Raindrop technique uses 9 essential oils and 2 specif-ic massage oils to address spinal alignment issuessuch as scoliosis, kyphosis and to facilitate tissuecleansing. Moist heat compresses are also applied.Students will learn how to apply these techniques toimpact the body deeply while applying light pressure.Students will purchase a kit of essential oils from theinstructor (Young Living Raindrop Technique kit).Eligible for 7 CEs to licensed massage therapistsPrerequisite: Introduction to Aromatherapy

8232 PALH 84-001 Southlake CampusSaturday, April 20 1 Session8 a.m.-3:30 p.m.$249 TBA S. Canga-Arguelles

Veterinary Assistant

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION. 9

Veterinary Assistant

With pet ownership on the rise, the need for skilledVeterinary Assistants is in great demand. Workingwith Veterinarians and Veterinary Technicians,Veterinary Assistants help to provide medical care aswell as facilitate positive customer relationships.According to the Bureau of Labor Statistics, employ-ment is expected to increase up 35% between theyears of 2006 and 2016. Potential employers includeveterinarian clinics, animal hospitals, governmentalanimal control facilities, and pet adoption facilities.

VETERINARY ASSISTANT TRAINING Take your love of animals and turn it into a career.Learn to assist veterinarians and veterinary techni-cians as you provide medical care to sick and injuredanimals. This course includes 120 hours of study, 30 ofwhich are in a clinical externship setting. Learn how tohelp in the office as well as with examinations, hospi-tal procedures, surgical preparation, laboratory tests,and customer relations. The program is provided byMK Education and is taught by veterinary profession-als that bring real life experience to the classroom.

Please note that the clinical externship will most like-ly take place during normal business hours and suc-cessful completion of the externship is required tograduate. Externship dates will be given in the firstmonth of class to ensure ample time to informemployers of your training, if needed, as time off fromwork may be required depending on your schedule.Course Prerequisites and Special NotesA high school diploma or GED is required. Studentsmust be able to write and speak in English and haveno prior criminal convictions.

Students will be required to meet all healthrequirements including immunizations and drugtesting prior to placement in the clinical portion ofthe course. Additionally, passing a criminal back-ground check for work in the clinical externship isrequired. The fees for these services are NOT includ-ed in the course fee. Details will be provided at theinformation session.

In addition, because of the inherent requirements ofthe profession, students must have the following min-imum abilities sufficient for safe and successful prac-tice of veterinary duties: psychomotor skills (eye-hand coordination and finger dexterity) and visualacuity (normal or corrected).

8155 PVET 1-001 Grayslake CampusTuesday, February 5- 25 SessionsThursday, May 23

6:00-9:45 p.m.$2199 T332 MK Education

Attend a Veterinary Assistant information session on January 22, 2013

at 6pm at the Grayslake campus.Register online at

www.clcevents.eventbrite.com.

Nursing ContinuingEducation

10 QUESTIONS? CALL (847) 543-2615

Career & Workforce—Professional Development

CURRENT NURSING PRACTICE UPDATE(RN REFRESHER) (7-0) 7 HOURSThe Refresher course is a 14 week course to updatethe nurse on concepts relevant to nursing across thelife cycle to form the focus for theory, clinic, and thesimulated nursing labs. The course is designed forIllinois nurses who have not actively practiced nurs-ing in recent years, have an active nursing license andwish to return to clinical practice. This process assiststhe nurse in reestablishing confidence and compe-tence. Weekly didactic sessions on Monday eveningsinclude Assessment, Pharmacology, End of Life CareOptions, Respiratory, Cardiac, and Renal Systems,Diabetes, Ethics, Orthopedics, Wound Care,Neurological System, Psychiatric update andGastrointestinal System. No Class November 24.Space is limited, enroll early! This CNE activity isbeing offered for 56 contact hours.

Prerequisites – Active Illinois RN Licenses, valid AHABLS Healthcare Provider Card or equivalent and meetall current clinical health requirements prior toattending the first day of clinical. Students who havenot completed all health requirements will not beallowed to begin clinical. A list of current healthrequirements will be provided upon request or by con-tacting the Health Center at (847) 543-2064. A copy ofyour RN license and CPR card must be provided onthe 1st day of class. For a more detailed list visithttp://wpdi.clcillinois.edu/pdf/RNRefresher.pdf

8044 VALH 20-001 Grayslake CampusMondays, February 4- May 13 14 Sessions5:30-9 p.m.

Saturdays, February 9-23 3 Sessions8 a.m.-3:30 p.m.CLC Nursing Skills Lab

Saturdays, March 2-May 11 10 Sessions7 a.m.-3:30 p.m.Clinical Site$1,999 T334 R. Kramer

UPDATES FOR NURSESThese workshops are designed to provide nursing pro-fessionals with the opportunity to enhance their pro-fessional knowledge and skills is a specifc area ofinterest. Update workshops are co-listed with the RNRefresher course.

ASSESSMENT REVIEWThis is a review of physical assessment skills andincludes taking the patient’s health history, techniquesof inspection, palpation, percussion, and auscultation,the components of the nursing process and diagnosis.This session is held in the CLC Nursing Skills Lab. ThisCNE Activity is being offered for 5.8 contact hours

7966 PALH 1-001 Grayslake CampusSaturday, February 9 1 Session8 a.m.-3:30 p.m.$75 D216 R. Kramer

ASSESSMENT CLINICAL SKILLS LABYou will practice and perform the various nursingprocedures to demonstrate skill at a level consideredsafe, competent, ethical and legal to prepare for theclinical portion of the RN Refresher course. Held inthe CLC Nursing Skills Lab. This CNE activity is beingoffered for 11.6 contact hours

7967 PALH 1-002 Grayslake CampusSaturdays, February 16 & 23 2 Sessions8 a.m.-3:30 p.m.$149 D216 R. Kramer

PHARMACOLOGY REVIEWThis review will cover the definition of the four basicterms (drug, pharmacology, clinical pharmacology,and therapeutics) for the study of pharmacology aswell as identify the therapeutic objective of drug ther-apy and the factors that determine how an individualwill respond to a specific drug and dosage. You willrecognize medications, abbreviations and discuss sit-uations that contribute to medical errors and assesslegal responsibilities of the nurse. This CNE activity isbeing offered for 3 contact hours.

7968 PALH 1-003 Grayslake CampusMonday, February 11 1 Session5:30-9 p.m.$59 T334 R. Kramer

Attend an RN Refresher Information Session

on January, 17, 2013 at 6 p.m.in Room T334. Register at

www.clcevents.eventbrite.com or call(847) 543-2615 for more information.

Nursing ContinuingEducation

The College of Lake County (OH-386,5/15/2015) is an approved provider of continuing nursing education by the OhioNurses Association (OBN-001-91), an accredited approver by the American NursesCredentialing Center’s Commission onAccreditation.

Note: Continuing Education VocationalCredits do not apply to any degree or certifi-cate program offered at the college in the academic divisions. Vocational credits will not be added to a student’s academic credithours or included in the GPA. Students receivea grade of P (Pass) or N (No Pass). Call thedepartment at (847) 543-2615 for additionalinformation.

CARDIAC REVIEWReview cardiac physiology in relation to cardiacanatomy and the conduction system of the heart. Youwill discuss the clinical indications, patient prepara-tion, and other related nursing implications for com-mon tests and procedures used to assess cardiovascu-lar function and diagnose cardiovascular diseases.This CNE activity is being offered for 3 contact hours.

7969 PALH 1-004 Grayslake CampusMonday, February 18 1 Session5:30-9 p.m.$59 T334 R. Kramer

RESPIRATORY SYSTEMReview the structures and functions of the upper andlower respiratory tracts. Assess parameters appropri-ate for determining the characteristics and severity ofthe major symptoms of respiratory dysfunction andidentify the nursing implications of the various proce-dures and the medications used in various respirato-ry disorders for management. This CNE activity isbeing offered for 3 contact hours.

7970 PALH 1-005 Grayslake CampusMonday, February 25 1 Session5:30-9 p.m.$59 T334 L. Baker

DIABETES REVIEWReview current methods of monitoring diabetes andthe associated Nursing Implications, and identifycurrent diabetic medication guidelines and precau-tions. You will discuss the role of the nurse in theassessment and care of the diabetic patient in theacute care setting. This CNE activity is being offeredfor 3 contact hours.

7971 PALH 1-006 Grayslake CampusMonday, March 4 1 Session5:30-9 p.m.$59 T334 R. Finegan

ORTHOPEDIC REVIEWReview the rehabilitation and health education needsof the patient with low back pain while using the nurs-ing process as a framework to provide care. This ses-sion provides an overview of common conditions andtreatments of the extremities and nursing care of theorthopedic patient. This CNE activity is being offeredfor 3 contact hours.

7975 PALH 1-007 Grayslake CampusMonday, March 11 1 Session5:30-9 p.m.$59 T334 R. Kramer

RENAL SYSTEMReview the anatomy and physiology of the renal andurinary systems and role of kidneys in regulating fluidand electrolyte balance, acid–base balance, and bloodpressure. You will discuss the diagnostic studies usedto determine upper and lower urinary tract function,identify factors contributing to upper and lower uri-nary tract infections (UTIs) and differentiate betweenthe causes of chronic kidney disease and acute andchronic renal failure. This CNE activity is beingoffered for 3 contact hours.

7973 PALH 1-008 Grayslake CampusMonday, March 18 1 Session5:30-9 p.m.$59 T334 R. Kramer

NEUROLOGICAL REVIEWReview and differentiate among the infectious disor-ders of the nervous system according to causes, man-ifestations, medical care, and nursing management.

7976 PALH 1-009 Grayslake CampusMonday, April 1 1 Session5:30-9 p.m.$59 T334 R. Kramer

GASTROINTESTINAL REVIEWReview the nursing management of patients with con-ditions of the oral cavity, the relationship of dentalhygiene and dental problems to nutrition. You willcompare the etiology, clinical manifestations, andmanagement of acute gastritis, chronic gastritis, andpeptic ulcer as well as other common gastrointestinaldisorders. This CNE activity is being offered for 3 con-tact hours.

7977 PALH 1-010 Grayslake CampusMonday, April 8 1 Session5:30-9 p.m.$59 T334 R. Kramer

PSYCHIATRIC REVIEWReview current trends and psycho-social concepts inpsychiatric care and major psychiatric problems/diag-nosis including treatment measures and nursing care.You will discuss “special populations” including sub-stance abuse, eating disorders and personality disor-ders including treatment measures and nursing care.This CNE activity is being offered for 3 contact hours.

7972 PALH 1-011 Grayslake CampusMonday, April 15 1 Session5:30-9 p.m.$59 T334 D. Mathews

WOUND CAREReview the causes of skin breakdown and identifyNursing interventions to minimize pressure ulcera-tion. You will discuss general assessment and man-agement strategies for the treatment of skin break-down. This session includes hands-on practice anddemonstration. This CNE activity is being offered for6 contact hours.

7974 PALH 1-012 Grayslake CampusMondays, April 22 & 29 2 Sessions5:30-9 p.m.$59 T334 N. Rivera

NURSING ETHICSReview the historical basis, philosophical concepts,and common ethical theories and theoretical frame-works and principles in health care ethics. You willlearn to recognize ethical situations in nursing prac-tice and common ethical decision-making models.This CNE activity is being offered for 3 contact hours.

7978 PALH 1-013 Grayslake CampusMonday, May 6 1 Session5:30-9 p.m.$59 T333 D. Mathews

END OF LIFE CARE OPTIONSThis review will cover the basic nursing principles ofend of life care. You will discuss the issues and optionsof death and dying, the principles of hospice and pal-liative care, grief and bereavement and identify keyethical and legal concerns at the end of life. This CNEactivity is being offered for 3 contact hours.

7979 PALH 1-014 Grayslake CampusMonday, May 13 1 Session5:30-9 p.m.$59 T333 R. Kramer

WELLNESS COACHING FOR HEALTHCAREWhen principles of Health and Wellness coaching areincorporated into the medical model they have shownto improve the quality of life for patients. You will gainan understating of the Wellness Model and how it dif-fers from the Medical Model. If you are a health pro-fessional, nurse or social worker you will gain newopportunities to improve the quality of care as well asstrengthen daily interaction with patients. This CNEactivity is eligible for 2.5 contact hours for nurses and3.0 CEUs for social workers.

8193 PWEL 1-001 Grayslake CampusThursday, April 4 1 Session5:30-9 p.m.$59 T323 M. Hirsch

Nursing ContinuingEducation

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION. 11

Certified Nurse Assistant CPR Training

12 QUESTIONS? CALL (847) 543-2615

Career & Workforce—Professional Development

DEMENTIA CAREAs the rate of patients with dementia increases, hospi-tals, assisted living and nursing home staff are morecommonly working with these patients and theirunique needs. You will gain the insight and skills toeffectively work with dementia patients during hospi-talization and rehabilitation. This course contains"must-have" information for floor nurses, dischargenurses and mental health professionals. This CNE activ-ity is eligible for 2.5 contact hours for nurses and 3.0CEUs for social workers.

8194 PWEL 2-002 Grayslake CampusWednesday, February 27 1 Session5:30-9 p.m.$59 T334 M. Hirsch

EKG INTERPRETATION (1.0-0) 1 HOURThis course provides an overview of the cardiac cycleand normal sinus rhythm. Content covers dysrhyth-mias of sinus, A-V and atrial origin, conductiondefects, ventricular ectopy and bundle branch blocks.Early assessment data and treatment are presented.

8202 VALH 7-001 Grayslake CampusThursday, April 4-Thursday, May 26:00-9 p.m.$199 T334 L. Baker

IV THERAPY BASICS (1-0) 1 HOURDesigned for the nurse who needs a review or intro-duction to IV therapy, this course covers venipuncturetechniques along with the care, maintenance, compli-cations, and treatments of peripheral IV catheters,midline and PICC lines, short term percutaneouslyinserted lines, tunneled catheters, and implantedports. Students are required to demonstrate these pro-cedures. Class size is limited. The program is approvedby the Illinois Nurses Association ContinuingEducation Unit to award 8.0 contact hours.

8203 VALH 21-001 Grayslake CampusTuesday, March 5-Tuesday, April 96:00-9 p.m.$199 Nursing Lab P. Williams

Certified Nurse Assistant ( CNA)

CNA RECERTIFICATION (1-0) 1 HOURDesigned for those who have already completed theCertified Nurse Assistant course and who have suc-cessfully completed the Illinois Nurse AideExamination, but who no longer are listed on theIllinois Nurse Aide Registry. You must first contact theIllinois Department of Public Health (IDPH) at (217)785-5133 to request a recertification packet. To partic-ipate, you must undergo a UCIA criminal backgroundcheck and have a current 1-Step TB test prior toattending the clinical site. The course will provide re-certification of the 21 skills and offer a review for theState Examination. For detailed course information goto http://wpdi.clcillinois.edu/pdf/CNA_recertifica-tion_process.pdfNote: Please call our office for an information packet847 543-2615.

8042 VALH 10-001 Grayslake CampusTuesday, March 5-Friday, March 89 a.m.-2 p.m.$349 Skills Lab S. Kadera

8043 VALH 10-002 Grayslake CampusWednesday, April 3-Friday, April 55:00-10 p.m.$349 Skills Lab P. Zora

CPR TrainingHEARTSAVER CPR WITH ADULT, CHILD & INFANT TRAININGThis course is designed for the general public and isnot intended for healthcare professionals or health-care students. This is an ideal course for day careproviders, teachers, and anyone interested in taking aCPR course. This is an American Heart Associationcourse. Certification is good for 2 years.

7981 PALH 6-001 Grayslake CampusThursday, February 21 1 Session5:30-8:30 p.m.$55 T323 S. Frankson

7982 PALH 6-002 Grayslake CampusSaturday, April 20 1 Session8:00-11 a.m.$55 T323 S. Frankson

7983 PALH 6-003 Southlake CampusThursday, May 9 2 Sessions6:00-9 p.m.$55 R230 S. Frankson

CPR REFRESHER: BLS HEALTHCAREPROVIDERThe BLS Healthcare Provider course is designed toprovide a wide variety of healthcare professionals theability to recognize several life-threatening emergen-cies, provide CPR, use an AED, and relieve chokingin a safe, timely and effective manner. The course isintended for certified or noncertified, licensed or non-licensed healthcare professionals. Current AHA BLSHealthcare Provider certification card isrequired to attend this course.

7984 PALH 7-001 Grayslake CampusFriday, February 1 1 Session5:00-8 p.m.$55 T323 S. Frankson

7985 PALH 7-002 Grayslake CampusSunday, February 3 1 Session1:00-4 p.m.$55 T323 S. Frankson

7986 PALH 7-003 Grayslake CampusSaturday, March 9 1 Session8:00-11 a.m.$55 T323 S. Frankson

7987 PALH 7-004 Lakeshore CampusSaturday, April 6 1 Session8:00-11 a.m.$55 S305 S. Frankson

7988 PALH 7-005 Grayslake CampusFriday, April 26 1 Session5:00-8 p.m.$55 T323 S. Frankson

ONLINE CLASS SPANISH FOR MEDICAL PROFESSIONALSThis online, instructor-led class will help youpractice the basic, practical language skills neededto effectively communicate with your Spanish-speaking patients and their families. Call (847)543-2615 for access information.

7980 PALH 4-800 ONLINEMonday, March 14- 1 Session Friday, March 29

$145 ONLINE UGot Class

CPR BASIC: BLS HEALTHCARE PROVIDERThe BLS Healthcare Provider course is designed toprovide a wide variety of healthcare professionals theability to recognize several life-threatening emergen-cies, provide CPR, use an AED, and relieve chokingin a safe, timely and effective manner. The course isintended for certified or noncertified, licensed or non-licensed healthcare professionals.

7989 PALH 8-001 Grayslake CampusSaturday, January 26 1 Session8 a.m.-12 p.m.$65 T323 S. Frankson

7990 PALH 8-002 Grayslake CampusSunday, January 27 1 Session1:00-5 p.m.$65 T334 S. Frankson

7991 PALH 8-003 Grayslake CampusFriday, February 8 1 Session5:00-9 p.m.$65 T323 S. Frankson

7992 PALH 8-004 Grayslake CampusSaturday, February 9 1 Session8 a.m.-12 p.m.$65 T323 S. Frankson

7993 PALH 8-005 Grayslake CampusSunday, February 10 1 Session1:00-5 p.m.$65 T323 S. Frankson

7994 PALH 8-006 Grayslake CampusFriday, March 1 1 Session5:00-9 p.m.$65 T323 S. Frankson

7995 PALH 8-007 Grayslake CampusSaturday, March 2 1 Session8 a.m.-12 p.m.$65 T323 S. Frankson

7996 PALH 8-008 Lakeshore CampusSaturday, March 23 1 Session8 a.m.-12 p.m.$65 S305 S. Frankson

7997 PALH 8-009 Grayslake CampusFriday, April 19 1 Session1:00-5 p.m.$65 T323 S. Frankson

7998 PALH 8-010 Southlake CampusSaturday, May 11 1 Session8 a.m.-12 p.m.$65 R230 S. Frankson

ADVANCED CARDIAC LIFE SUPPORTThe ACLS course is designed for medical providerssuch as physicians, nurses, mid-levels, emergencymedical technicians, paramedics, respiratory thera-pists, and other professionals whose daily occupationrequires them to either direct or participate in theresuscitation of a patient, whether in or out of hospi-tal. At the conclusion of the program, participants willbe able to recognize the adult in peri-arrest and/or atrisk of cardiopulmonary arrest; demonstrate the cog-nitive and psychomotor skills necessary for resuscitat-ing and stabilizing the adult in respiratory failure,shock, or cardiopulmonary arrest; demonstrate theuse of the various airway and oxygen adjuncts andmethods for optimum ventilation & airway control;identify normal vs. abnormal cardiac rhythms and theappropriate pharmacologic and electrical therapies;state the indications & dosages of medications used in

Pharmacy Technician

PHARMACY TECHNICIAN TRAINING (7-0) 7 HOURSCLC’s professional Pharmacy Technician Programwill put you on the path to a new career. The 105hours of classroom instruction designed to teach youthe fundamentals and practical skills needed to pre-pare you for entry level work in a pharmacy setting.The program is provided by MK Education and istaught by pharmacy professionals that bring real lifeexperience to the classroom. Program requirements:High school diploma or G.E.D, Adequate knowledgeof 9th and 10th grade math (algebra), Proficient inEnglish (verbal and written communication skills),No prior criminal record, 18 years old (some excep-tions), Hand to eye coordination and finger agility.Note: All pharmacy technicians must be nationallycertified. This course will prepare you for bothnational certification exams.

8010 VALH 95-001 Grayslake CampusMonday, February 4- 24 SessionsWednesday, May 15

6:00-9:45 p.m.$1499 T332 MK Education

8011 VALH 95-002 Southlake CampusSaturdays, February 9-May 18 14 Sessions8 a.m.-3:30 p.m.$1499 R102 MK Education

cardiopulmonary arrest and the effects on the cardio-vascular system; perform techniques to obtain vascu-lar access in adults via intraosseous cannulation usingEZIO; and perform advanced skills in the assessmentand treatment of cardiopulmonary arrest in the adultpatient. Materials are included in the course fee andwill be provided prior to class. Student will be expect-ed to come to class having read the materials.Prerequisite: Students must have a valid HealthcareProvider CPR card.

7999 PALH 65-001 Grayslake CampusFriday, February 22 2 Sessions5:00-9 p.m.& Saturday, February 23

8 a.m.-5 p.m.$225 T323 S. Frankson

Pharmacy Technician

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION. 13

Attend a FREE Pharmacy Technician Information Session on Wednesday,

January 23, 2013 at 6:00 p.m.in Room V308 at the Southlake Campus in Vernon Hills. Visit

www.clcevents.eventbrite.com to register.

Pharmacy Technicians are in demandThe U. S. Department of Labor estimates that pharmacy technician jobs will increase 27% over thenext six years. With the growing need for pharmaceuticals and a rapidly expanding healthcare field,the timing has never been better to begin a career in the industry. About 71% of pharmacy techni-cian jobs are in retail pharmacies, grocery stores or mass retailers.

HospitalityBASSETProtect your liquor license and reduce your risk as analcohol server. Liquor license owners, alcohol sellersand servers learn how to determine servability ofpatrons, the physical and psychological effects of alco-hol, local ordinances of alcohol consumption anddriving, Blood Alcohol Concentration, and determina-tion of proper ID's. BASSET is certified by the IllinoisLiquor Control Commission, and is required by theLake County Commission and various other munici-palities for facilities licensed to serve and sell alcohol.The course does NOT prepare individuals to be bar-tenders. Certificates: Effective 12/1/10: Requestsfrom past and current students to replace a BASSET“Certificates of Completion” will be honored for up tothree years from the class date.

8019 PHOS 1-001 Grayslake CampusSaturday, February 2 1 Session8 a.m.-12 p.m.$49 T333 C. Parr

8020 PHOS 1-002 Grayslake CampusMonday, March 4 1 Session6:00-10 p.m.$49 T326 A. DeMarco

8021 PHOS 1-003 Grayslake CampusSaturday, April 6 1 Session8 a.m.-12 p.m.$49 T323 C. Parr

8022 PHOS 1-004 Grayslake CampusMonday, May 6 1 Session6:00-10 p.m.$49 T326 A. DeMarco

BASSET IN SPANISHProteja su licencia para licores y reduzca el riesgocomo servidor de alcohol. Los dueños de licenciaspara licores, los vendedores y los servidores de alcoholaprenderán a determinar cómo servir a los clientes,los efectos físicos y psicológicos del alcohol, ordenan-zas locales sobre el consumo de alcohol y el manejo deautos, la Concentración de Alcohol en la Sangre, y ladeterminación de identificación apropiada. El progra-ma BASSET está certificado por la Comisión deControl de Licor de Illinois, y es requerido por laComisión del Condado de Lake y varias otras munici-palidades para comercios con licencia para servir yvender licor. Este curso NO enseña a las personas acómo preparar bebidas alcohólicas.

8023 PHOS 2-001 Grayslake CampusMonday, April 15 1 Session6:00-10 p.m.$49 T323 J. Alvarez

FOOD SAFETY REFRESHER COURSEAttention certified food service sanitation managersseeking renewal of your five-year Illinois Departmentof Public Health (IDPH) Food Service SanitationManager Certification (FSSMC). This refresher is acondensed version of the 15-hour FSSMC certificationcourse and is for renewal only. You must bring yourIDPH license and a #2 pencil to this class. A textbookmust be purchased prior to class.

8024 PHOS 3-001 Grayslake CampusThursday, March 14 1 Session9 a.m.-3 p.m.$60 T333 J. Alvarez

8196 PHOS 3-002 Southlake CampusMonday, May 6 1 Session9 a.m.-3 p.m.$60 V326 J. Alvarez

RE-CERTIFICACION DE SANIDADEste curso de 5 horas es requerido por elDepartamento de Salud del Estado de Illinois pararenovar el certificado de sanidad antes que se expida.El curso cubre los aspectos más importantes parapreparar y servir alimentos sanos y la prevención deenfermedades alimenticias. Este curso puede sertomado en cualquier tiempo dentro de los 5 anos desu certificado. Este curso es solo para personas quedesean renovar el certificado que no se ha vencido. Serequiere presentar el certificado vigente el día de clase.

8025 PHOS 4-001 Grayslake CampusThursday, March 21 1 Session4:00-10 p.m.$60 T323 J. Alvarez

ADVANCED MEETING AND EVENT PLANNING (1.5-0) 1.5 HOURSTake your skills to the next level! In this expandedAdvanced course, you will go behind the scenes ofevent planning as well as explore the tricky etiquetteand ethical situations that can arise as a planner. Bylearning to work with vendors and volunteers, planfood and beverage operations, and arrange for enter-tainment you will gain expertise required to be suc-cessful. You will also learn to recognize potential riskswhile planning events. Through real life application ofpractical strategies to manage people, property, andgoodwill, you will master all that is needed to enhancean event.

8160 PHOS 11-001 Grayslake CampusMonday, March 11- 8 SessionsWednesday, April 10

6:00-9:15 p.m.$249 T323 S. Parnell

PROFESSIONAL WEDDING PLANNING (1-0) 1 HOURLearn the necessary steps to plan and organize wed-dings as a professional. Students will learn about cur-rent wedding industry trends, managing client rela-tionships, effective negotiating practices with ven-dors, and planning a workable budget. Specific eti-quette and protocols at various wedding events, suchas the rehearsal dinner and ceremony, will also be cov-ered. After taking this class, students will be able toconfidently and professionally plan weddings.

8161 PHOS 12-001 Grayslake CampusMonday, April 22- 6 SessionsWednesday, May 8

6:00-9:15 p.m.$199 T323 S. Parnell

HospitalityEvent Planning

14 QUESTIONS? CALL (847) 543-2615

Career & Workforce—Professional Development

Travel and TourismReal Estate

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION. 15

Travel and Tourism

BUSINESS OF TRAVEL AND TOURISMBegin your journey to a successful career in travel andtourism with a systematic, real-world focused, andcomprehensive review of this exciting profession. Youwill be introduced to basic travel concepts, key sectorsfor the travel industry, effective practices for sellingthe travel product, an overview of destination knowl-edge and use of technology in the travel and tourismindustry. This is the first is a series of classes to pre-pare you to take the Travel Agent ProficiencyCertification Exam.

8026 PHOS 20-800 BLACKBOARDMonday, January 28-Sunday, May 19$349 ONLINE N. Roop

GEOGRAPHY TRAVEL AND TOURISMWhat’s your geography IQ? Geography literacy isessential for those planning a career in the travel,tourism or hospitality industries. You’ll learn about theworld’s most popular destinations and discoverunique, lesser known locations. You’ll explore the phys-ical environment, history, language, currency, trans-portation, accommodations and attractions of keytourist destinations around the world. You’ll also learnhow to match clients to destinations, arrange travelitineraries and respond to common requests.This isone of a series of classes to prepare you to take theTravel Agent Proficiency Certification Exam.

8027 PHOS 21-800 BLACKBOARDMonday, January 28-Sunday, May 19$349 ONLINE N. Roop

GUIDE TO THE CRUISE INDUSTRY Welcome to this exciting introduction to the world ofcruising. You will begin your study with a brief histo-ry of the amazing evolution of the cruise industry.Learn about the many unique cruise regions aroundthe world, and the ports of call, shore excursions andattractions at different destinations. Explore the manydifferent cruise companies, learn how to read a cruisebrochure and a deck plan, how to market, promote,price and book a cruise vacation for individuals orgroups. On-board daily routines and activities will bediscussed, along with cruise etiquette, tipping, pack-ing and pre- and post-cruise packages. You will alsolearn what to expect on a day in port and a day at sea.This course can be taken as part of the necessaryrequirements to earn a CLIA industry professionaldesignation.

8028 PHOS 22-800 BLACKBOARDMonday, February 18-Sunday, May 12$249 ONLINE N. Roop

TRAVEL AGENT PROFICIENCY EXAMThis comprehensive online review will prepare you tobe successful on the Travel Agent Proficiency (TAP)Exam. The TAP Exam was developed by The TravelInstitute and The American Society of Travel Agents(ASTA) to provide a national standard of entry-levelproficiency for travel and tourism professionals. Itmeasures entry-level competency in all aspects of thisindustry including air, rail and motor coach tours,accommodations, cruises, group tours, destinations,industry technology, sales, customer service andmore. Hundreds of practice questions will challengeyour industry knowledge. Students must pass the TAPby a score of 75% or higher. Prerequisites: TheBusiness of Travel & Tourism and Geography forTravel and Tourism. Information on the testingoptions, fees, and score reporting, will be given at theend of the class session.

8029 PHOS 25-800 BLACKBOARDMonday, January 28-Sunday, May 19$349 ONLINE N. Roop

Real Estate

Prepare to be a real estate agent!

The College of Lake County is approved by theReal Estate Bureau, part of the IllinoisDepartment of Financial and ProfessionalRegulation. A student must meet all therequirements to be able to take the Broker’s orManaging Broker’s Examination given by theState of Illinois.

Broker RequirementsPRLE 2 and PRLE 3 fulfill the required broker pre-licensing exam course require-ments. Attendance for all class hours and apassing score of 75 percent or better on thefinal exams are required, as mandated by the Illinois Department of Financial andProfessional Regulation. In addition to meet-ing the course requirements, an applicant forthe State of Illinois licensing examinationmust be a high school graduate (or GED recip-ient) and 21 years of age, or 18 years of ageand have two years of college course work. For more information on state requirements,please review www.idfpr.com/DPR/RE/realmain.asp

BROKER PRE-LICENSINGTOPICS (5.0-0) 5 HOURSThis course, with the Broker Pre-Licensing AppliedPrinciples course (PRLE 3), fulfills the new educationrequirements for obtaining an Illinois Real EstateBroker license. You are required to attend all sessionswhich include: introduction to the license law and realproperty; basics of agency, seller and buyer relation-ships and counseling; local, state and federal lawseffecting real estate; brokerage, marketing and adver-tising; market analysis and appraisal; financing, con-tracts, independent contractor and employee status,occupational disciplines and business planning. Atextbook is required and should be purchased at theCLC bookstore prior to class.

8105 PRLE 2-001 Southlake CampusClass meets 15 SessionsThursdays in Room V222& Tuesdays in Room V340February 14- March 19

5:30-10 p.m.& Saturdays, February 16-March 16 in Room V222

8 a.m.-2 p.m.$699 W. Paprocki

The Travel and Tourism courses are offeredon the Internet and can be accessed viaBlackboard. For more information, go toCLC’s website at clconline.clcillinois.edu.

Home InspectionGreen Practices

16 QUESTIONS? CALL (847) 543-2615

Career & Workforce—Professional Development

BROKER PRE-LICENSING TOPICS HOME STUDY (5-0) 5 HOURSHome study is an option for completing 75 hours ofthe broker pre-licensing curriculum (course codePRLE 02). Students who select this option must com-plete and submit assignments that fulfill the classtime requirement. The course is self-paced and stu-dents correspond with the instructor through emailand phone as needed. This allows students the free-dom to complete the approved classes without havingto attend regular class meetings. Home Study studentsare required to come to the Grayslake campus only totake the final exam. Students must purchase theHome Study version of the Real Estate Broker Pre-Licensing course in the CLC Bookstore.

8106 PRLE 2-981 Home StudyMonday, January 28-Friday, March 15$699 HOME W. Paprocki

8107 PRLE 2-982 Home StudyMonday, April 1-Friday, May 17$699 HOME W. Paprocki

BROKER PRELICENSING PRINCIPLES (1.0-0) 1 HOURThis course, with the Broker Pre-Licensing Topicscourse (PRLE 2), fulfills the new education require-ments for obtaining an Illinois Real Estate Brokerlicense. This interactive course includes role play, situa-tions, case studies and demonstration examples. You arerequired to attend all sessions, which include: listingpresentations, buyer representations, agency disclo-sures, purchase agreements, handling offers, negotiat-ing, market analysis, closing costs, escrow money, fairhousing, and anti-trust. A textbook is required andshould be purchased at the CLC bookstore prior to class.

8108 PRLE 3-001 Southlake CampusClass meets 3 SessionsThursday, February 7 In Room V222& Tuesday, February 12 in Room V340

5:30-10 p.m.& Saturday, February 9 in Room V2228 a.m.-2 p.m.$199 W. Paprocki

8109 PRLE 3-002 Southlake CampusClass meets 3 SessionsThursday, April 4 in Room V222& Tuesday, April 9 in Room V340

5:30-10 p.m.& Saturday, April 6 in Room V2228 a.m.-2 p.m.$199 W. Paprocki

Home InspectionHOME INSPECTION (4.0-0) 4 HOURSThis pre-licensing course is approved by theDepartment of Banks and Real Estate and covers themajor elements of home inspection. Successfully com-pleting this 60-hour course allows individuals to takethe Illinois state exam. Students should be aware thatto open their own Home Inspection business, there areadditional costs to consider such as insurance andequipment. The State requires all 60 hours of instruc-tion. For additional information, please call (847) 543-2615. A textbook is required and is available for pur-chase at the CLC Bookstore.

8110 PRLE 40-001 Southlake CampusTuesdays, February 19-April 16 15 Sessions6:00-10 p.m.$699 V336 T. Fisher

Green Practices

LEED GREEN ASSOCIATE EXAM PREPAcquire the fundamental concepts of green building.Then prepare yourself to take the Green Associateexam and earn the LEED Green Associate credentialfrom the Green Building Certification Institute. Thecourse is intended for design, construction and realestate professionals, building owners, or anyone whowants to develop their knowledge in this area. You willexamine case studies of LEED certified building proj-ects, concepts of integrated design, third-party verifi-cation and the LEED administration process. KellyGearhart, your instructor, holds the designationsLEED AP B+C and LEED AP O+M, and will answeryour questions in the online discussion.

8156 PTEC 50-800 ONLINEMonday, February 4-Friday, March 29$695 ONLINE U Got Class

LEED ACCREDITED PROFESSIONAL (AP) +BUILDING DESIGN (BD) & CONSTRUCTION©

Discover the real-world application of Green BuildingDesign and Construction practices on LEED projects.Prepare yourself for the LEED AP+BD&C accredita-tion exam that (after passing) will allow you to oper-ate as a successful LEED practitioner on and off jobsites. The LEED Rating System is the industry leaderin Green Building Design and Construction, and hasdriven market transformation in both the public andprivate sectors over the past decade. This innovativesystem is continually evolving to providing guidelinesfor specifying, designing, building and tracking sus-tainable best practices for site, water, energy, materialand indoor air quality. As a result, numerous buildingcodes such as the International Green ConstructionCode follow many of the LEED principles, and FederalAgencies along with many corporate policies mandateLEED certification to provide the environmental, eco-nomic and social benefits that these buildings haveproven to possess. You will learn the tools, knowledgeand materials necessary to pursue new opportunitiesin the growing green field as a LEED AP+ BD&Caccredited professional ready to work on the next bil-lion square feet of LEED Certified commercial space!

8157 PTEC 51-800 ONLINEMonday, February 4-Friday, March 29$795 ONLINE U Got Class

The LEED courses are instructor-led, online coursesthat cannot be accessed through Blackboard. Pleasecontact our office for access information to the onlinecourse. Call (847)543-2615 or email [email protected].

Attend a free Home Inspectioninformation session on February 5, 2013

at 6pm at the Southlake campus,room V340. Register online at

www.clcevents.eventbrite.com orcall (847) 543-2615 for information.

Attend a Real Estate information sessionon January 31, 2013 at 6 p.m. at the

Southlake Campus, room V122. Registeronline at www.clcevents.eventbrite.com or

call (847) 543-2615 for information.

Industry and SafetyFLAGGER CERTIFICATIONPrepare for your first day on the job by familiarizingyourself with the essential issues of worker safety andwork zone traffic control. The National SafetyCouncil’s Flagger Training Programs are nationallyrecognized and meet or exceed both the MUTCD(Manual on Uniform Traffic Control Devices) guide-lines and the ANSI standard ISEA-107-1999 to keepyour crew and motorists safe. This course is designedfor the novice flagger working a 1-to-2 person opera-tion seeking training and certification. Experiencedflaggers should take the course for credential renewal.All certification and material fees are included.

8034 PSFT 1-001 Grayslake CampusSaturday, March 9 1 Session8 a.m.-12 p.m.$125 T332 J. Lewis

8035 PSFT 1-002 Grayslake CampusSaturday, March 23 1 Session8 a.m.-12 p.m.$125 T333 J. Lewis

8036 PSFT 1-003 Grayslake CampusSaturday, April 13 1 Session8 a.m.-12 p.m.$125 T333 J. Lewis

FORKLIFT OPERATOR TRAINING Forklift Operator training provides participants withknowledge and skills to operate a powered industrialtruck (forklift) in a safe and professional manner.Training combines formal classroom instruction,practical hands-on training, and evaluation of work-place performance. Training is held at EquipmentDepot, 1014 Progress Drive in Grayslake.

7572 PSFT 30-001 Equipment DepotTuesday, December 18 1 Session8 a.m.-12 p.m.$125 EQDP J. Colangelo

8037 PSFT 30-002 Equipment DepotTuesday, January 15 1 Session8 a.m.-12 p.m.$125 EQDP J. Colangelo

8038 PSFT 30-003 Equipment DepotTuesday, February 19- 1 Session8 a.m.-12 p.m.$125 EQDP J. Colangelo

8039 PSFT 30-004 Equipment DepotTuesday, March 19 1 Session8 a.m.-12 p.m.$125 EQDP J. Colangelo

8040 PSFT 30-005 Equipment DepotTuesday, April 16 1 Session8 a.m.-12 p.m.$125 EQDP J. Colangelo

Truck Driving

TRUCK DRIVER (CDL) (10-0) 10 HOURSTruck Driver Training will prepare students for acareer as a commercial truck driver. The course willprovide students with the knowledge and skills to pre-pare for the state-issued Commercial Drivers License(CDL-A) exams, including the permit test, pre-tripinspection test, skills tests, and road tests. Studentswill learn CDL laws, use of controls, safe driving tech-niques, and defensive driving. The course includesclassroom instruction, and behind-the-wheel train-ing. Students will take practices tests designed to pre-pare them for the CDL permit exam.

Prerequisites: Students must have a valid IllinoisDrivers License Class “D” or above. They may not havecommitted a serious traffic violation in a commercialmotor vehicle within the past 12 months. Studentsmust provide a copy of their Motor Vehicle Report(MVR) from the Secretary of State’s Office prior toenrollment. Students must not have any physical limi-tation which affects their driving ability and have useof all their limbs, both eyes, corrected or not, and notbe legally deaf. Students currently on bond or paroleare not eligible for the program. Because all CDL test-ing is conducted in English, students must be able tospeak, read, write and understand English.

8012 PCDL 1-001 Grayslake CampusMonday, January 14- 20 SessionsFriday, February 8

7:30 a.m.-4 p.m.$4,100 T334 J. Clark

8013 PCDL 1-002 Grayslake CampusMonday, February 11- 20 SessionsFriday, March 8

7:30 a.m.-4 p.m.$4,100 T334 J. Clark

8014 PCDL 1-003 Grayslake CampusMonday, March 11- 20 SessionsFriday, April 5

7:30 a.m.-4 p.m.$4,100 T334 J. Clark

New Weekend Format!8015 PCDL 1-004 Grayslake CampusSaturday, April 6- 20 SessionsSunday, June 9

7:30 a.m.-4 p.m.$4,100 T334 J. Clark

8016 PCDL 1-005 Grayslake CampusMonday, April 8-Friday, May 3 20 Sessions7:30 a.m.-4 p.m.$4,100 T334 J. Clark

This course is held in the evening.8017 PCDL 1-006 Grayslake CampusMonday, May 6-Friday, June 28 40 Sessions5:00-9 p.m.$4,100 T334 J. Clark

Industry and SafetyTruck Driving

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION. 17

Register to attend a FREE InformationSession on Wednesday Evenings,December 19, 2012, January 30,February 27, March 27, April 24

and May 22, 2013 in Room T334 onthe Grayslake Campus at 6:00 p.m.To register for an info session, visit

www.clcevents.eventbrite.comor call (847) 543-2615 for information.

Get on the road to a better career!You can begin a new career as a professional truck driver. The U. S. Department of Labor statesthat the field continues to grow. The need for professional drivers is anticipated to grow to over100,000 by 2014. The economic implications will not only impact the local economy but thenation. Gain the knowledge and skills to prepare for and pass the state issued Commercial Drivers License (CDL) exams.

Training provided by Eagle Training Services.Job placement assistance provided! Eligible for Veteran’s Benefits.

For more information, visit wpdi.clcillinois.edu/truck or call (847) 543-2615.

Aviation

Start a career paththat’s really taking off!

“The airline industry is on the brink of what’spredicted to be the biggest surge in pilot hir-ing in history…Boeing has forecast a need for466,650 more commercial pilots by 2029 - an average of 23,300 new pilots a year.” (USA Today)

Airlines employed almost 6,000 more peoplein May 2012 than they did in May of last year,according to statistics released by the U.S.Department of Transportation.

NEW! PRIVATE PILOT GROUND SCHOOLPrivate Pilot Ground School is the first step to becom-ing a pilot and gaining the knowledge needed to begina career in the aviation industry.Course content includes:• FAA Regulations• Weather• Radio communications and navigation• Flight Safety• Aircraft components• Aerodynamics• Airspace and airport logistics• Emergency procedures

Upon completion of this course, you will be preparedfor the FAA Private Pilot Knowledge Test. Studentswho successfully pass the FAA test will also have theoption of referral to a certified flight schooål in pur-suit of a Private Pilot License.

8018 PTEC 70-001 Grayslake CampusWednesday, January 30- 15 SessionsWednesday, May 15

6:00-9 p.m.$499 T333 J. Senft

Public Safety

COMMUNITY SERVICE OFFICER (3-0) 3 HOURSTrain for a position in a police department as aCommunity Service Officer (CSO). This non-swornposition augments police departments with uni-formed civilian personnel authorized to operate policevehicles, issue parking tickets, control traffic, handlemotor vehicle accidents, and handle animal com-plaints. Note: To be employed as a CSO, individualsmust meet department standards which minimallyinclude: 21 years or older, High School Diploma, havea valid Illinois Driver license with a clean drivingrecord, have no criminal history, pass a departmentwritten exam and interview. Criteria for employmentare set by individual law enforcement agencies.

8000 PCJI 1-001 Grayslake CampusMonday, March 25- 5 SessionsFriday, March 29

8 a.m.-5 p.m.$349 T332 STAFF

Security

SECURITY OFFICER BASIC TRAINING (1.5) 1.5 HOURSPrepare yourself for a career in the security field as anunarmed security guard. You will earn state certifica-tion and be eligible for employment with a certifiedagency under the Illinois Private Detective, PrivateSecurity and Private Alarm Act by successfully com-pleting this 20-hour Basic Training program. Learnthe security code of ethics, public and human rela-tions, Illinois Criminal code, fire and accident preven-tion, patrol procedures, liabilities, report writing, useof force, and search and seizure procedures.

8006 PPSI 5-001 Grayslake CampusMonday, February 11- 5 SessionsFriday, February 15

6:00-10 p.m.$199 T323 R. Tapkowski

8007 PPSI 5-002 Grayslake CampusMonday, May 6- 4 SessionsThursday, May 9

10 a.m.-3 p.m.$199 T334 R. Tapkowski

PRIVATE INVESTIGATIONDiscover the art of investigation and learn what ittakes to begin your career as a “private eye.” Obtain theskills and knowledge needed to go to work for a pri-vate detective agency by exploring the topics of sur-veillance, interrogation, evidence analysis and reportwriting. Prepare for the investigations you will be like-ly to take on including missing persons, civil disputes,retail theft, arson, terrorist threats and more. Gain adeeper understanding of the legalities involved in thisfield by studying the terminology and application ofthe Illinois Criminal Code and the mandates of theIllinois Department of Financial and ProfessionalRegulation. The instructor’s own experiences througha 30-year career in law enforcement and as a P.I. pro-vide students with real-life case studies and trustedexpertise. This 20-hour course will certify you foremployment with a licensed agency in the State ofIllinois, but will NOT prepare you to take the IllinoisPrivate Detective License exam.

8009 PPSI 20-001 Grayslake CampusTuesday, Wednesday, 6 Sessions& Thursday March 5-14

6:30-10 p.m.$249 T334 R. Tapkowski

AviationPublic Safety & Security

18 QUESTIONS? CALL (847) 543-2615

Career & Workforce—Professional Development

Attend a FREE Private Pilot Ground SchoolInformation Session on Wednesday,January 16, 2013 at 6:00 p.m. in

room T332 at the Grayslake Campus.Visit www.clcevents.eventbrite.comto register or call (847) 543-2615

for information.

Teacher Education

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION. 19

SECURITY OFFICER FIREARM TRAINING (1.5) 1.5 HOURSIf you have completed the 20-hour basic securityofficer course or possess a current PERC card, youmay be ready to gain employment as an armed secu-rity guard. As mandated by the Illinois PrivateDetective, Private Security, and Private Alarm Act,you will learn the legal use of firearms, liability whilearmed, take a firearms safety test, and qualify at thefiring range. A current Illinois Firearm IdentificationCard (FOID) is mandatory to receive firearms train-ing. Prerequisites: Security Officer Basic Trainingcourse or current PERC, and valid FOID card.Exception:Non-Illinois Residents: If your state doesnot require you to have a Firearm Identification Card(FOID) we will accept your valid PERC as proof ofeligibility. Please call the department at 847-543-2615 for more information.

8008 PPSI 6-001 Grayslake CampusMonday, April 8-Friday, April 12 5 Sessions6:00-10 p.m.$249 T335 R. Tapkowski

Teacher Education

Online teaching Series at a discount!

ONLINE TEACHING SERIESFrom building an online course to improving an exist-ing online course, from fostering online discussion toencouraging student interaction, from traditionalassessment to online tests, this certificate will give youboth the fundamentals of teaching online.Additionally, it will cover the most advanced tips andtechniques in the business. This series is comprised ofthree one-week courses: Advanced Teaching Online,Designing Online Instruction, and Building OnlineCommunities in Cyberspace.

8154 PTCH 94-800 ONLINEMonday, February 11-Friday, April 19$495 ONLINE U Got Class

ADVANCED TEACHING ONLINEIn the 21st century, half of all learning will be online.The opportunities are tremendous for teachingonline. Discover how to plan, develop and teach anonline course. Take home a ten step model for devel-oping your online course. Experience one of the mostadvanced online classrooms for teachers. Learn howto create online audio lectures with slide shows. Findout how self quizzes enhance learning. Engage inonline discussion with other teachers. An instructor’sbook, "Advanced Teaching Online," is included.

8153 PTCH 91-800 ONLINEMonday, April 15-Friday, April 19$195 ONLINE U Got Class

DESIGNING ONLINE INSTRUCTIONLearn about the online instructional environment,envisioning your online course, developing a webcourse, phases of design and development, designguidelines and more. Discover the principles behindthe adoption of technology innovation and the natureof the online learning environment. Then get tips forplanning your online course, identifying resourcesand design guidelines. Discuss the phases of designand development and models, motivating student-student interaction and managing interaction. Get thelatest information on copyright issues, assessmentand evaluation. Your instructor is co-author of thebook "Faculty Guide to Moving Teaching andLearning to the Web."

8151 PTCH 92-800 ONLINEMonday, February 11-Friday, February 15$195 ONLINE U Got Class

BUILDING ONLINE COMMUNITIESIn the online classroom, knowledge is often generatedthrough the relationships and interactions amongparticipants. Come learn how to create an online com-munity with the foremost authorities and authors ofthe popular book with the same title as this course.Acquire a new understanding of redefining communi-ty in cyberspace. Find out the importance of a learn-ing community. Learn about dialogue as inquiry,negotiating discussion guidelines and intergroup andother forms of collaboration.

8152 PTCH 93-800 ONLINEMonday, March 11-Friday, March 15$195 ONLINE U Got Class

Firearms Re-QualificationCurrent Armed Security Officers may com-plete their annual weapon re-qualification perIllinois State requirements by attending thelast two days of the Security Officer FirearmsTraining course (PPSI 6). The first day is areview with the second day of the course willbe held at a local firing range. Participants thatare Illinois residents must have a valid IllinoisFirearm Identification Card, and a valid PERCcard. Enrollment for this program is bydepartment consent; please call the depart-ment at (847) 543-2615 for more details.

U Got Class Courses are instructor-led, online courses that cannot be accessed throughBlackboard. Please contact our office for access information to the online course.

Call (847) 543-2615 or email [email protected].

Students who withdraw from certificate or series programs offered by ContinuingProfessional Development prior to the first day of class will receive a 100% refund. Refunds

for withdrawals after the first day of class, but within the first 15% of the class, will beapplied by CPD minus the cost of any materials returned in less than new condition.

ICTS TAP TEST PREPThis course is offered on the Internet and can beaccessed via Blackboard. For more information, go toCLC’s website at clconline.clcillinois.edu.Sharpen your skills for the ICTS Test of AcademicProficiency (TAP)! This course will help you becomeprepared to take the TAP (administered by the IllinoisCertification Testing System) by reviewing and ana-lyzing questions in reading comprehension, grammarand writing concepts. You will practice responses towriting prompts. The practice and review of mathconcepts will include interpreting graphs and chartsand solving algebra, geometry, and word problems.

8120 PTCH 35-800 BLACKBOARDMonday, February 11-Friday, March 22$229 ONLINE M. Donehoo

METHODS FOR TEACHING ADULTSThis program is your invitation to teach others in-per-son. Join in one of the more important functions in life- passing on knowledge and skills to others. It is bothan opportunity and a responsibility. Whether youwant to teach others or currently teach others, in anysetting, either formally or informally, this course is foryou. We will give you both the fundamental andadvanced information to improve your teaching. Yourlead instructor is the author of "How to Teach Adults,"the best-selling book on the subject. The ebook ver-sion is included in the course.

8150 PTCH 90-800 ONLINEMonday, February 4-Friday, March 29$295 ONLINE U Got Class

Teacher Education

20 QUESTIONS? CALL (847) 543-2615

Career & Workforce—Professional Development

Non-Blackboard OptionsThese are instructor-led, online courses that cannot be accessed through Blackboard. Please contact our office for access information to the online course. Call (847) 543-2615 or email [email protected].

All the classes listed below run from February 11 to April 26 and cost $199. They offer between 30 and 45 CPDUs each. For complete class details and descriptions, please visit wpdi.clcillinois.edu/professional/teacher.asp

READING FUNDAMENTALS� Reading 1: Introduction to Scientific Research PTCH 60-800 – Class number 8121� Reading 2: Foundation for Effective Reading Instruction PTCH 60-801 – Class number 8123� Reading 3: Effective Evaluation and Assessment PTCH 61-800 – Class number 8124

STRATEGIES FOR DIVERSE LEARNING NEEDS� Talented and Gifted Education: Working with High Achievers PTCH 62-800 – Class number 8125� Educational Assessment: Assessing Student Learning in the Classroom PTCH 63-800 – Class number 8126

� Learning Disabilities PTCH 68-800 – Class number 8146� Teaching Elementary Math Conceptually PTCH 69-800 – Class number 8147� Why DI? An Introduction to Differentiated Instruction PTCH 71-800 – Class number 8149

SOCIAL, EMOTIONAL AND BEHAVIORAL ISSUES IN EDUCATION� Attention Deficit Disorder PTCH 65-800 – Class number 8128� Autism and Aspergers Disorder PTCH 65-801 – Class number 8129� Behavior is Language: Strategies for Managing Disruptive Behavior PTCH 64-800 – Class number 8127� Child Abuse PTCH 65-802 – Class number 8130� Drugs and Alcohol in Schools PTCH 65-803 – Class number 8131� Harassment, Bullying, and Cyber-Intimidation PTCH 65-804 – Class number 8132� Inclusion PTCH 65-805 – Class number 8133� Teaching Diversity PTCH 65-806 – Class number 8141� Traumatized Children PTCH 65-807 – Class number 8142� Violence in Schools PTCH 65-808 – Class number 8143� Advanced Classroom Management PTCH 65-809 – Class number 8144� Understanding Aggression PTCH 67-800 – Class number 8145� Ethics and Safety in Education PTCH 70-800 – Class number 8148

U Got Class Courses are instructor-led,online courses that cannot be accessed

through Blackboard. Please contactour office for access information

to the online course.Call (847) 543-2615 or email

[email protected].

Personal Success Program

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION. 21

Personal Success ProgramThe Personal Success Program (PSP) offers avariety of vocational skills courses to meet theneeds of students with mild to moderate cog-nitive impairment. Students 18 years and olderwho are not able to meet the entrance require-ments for traditional college level courses areeligible. The focus is on gaining vocationalskills to acquire entry-level employment. Manyclasses have a content expert and a specialeducation teacher. The curriculum is designedto be delivered at a level and pace that isappropriate to the needs of each student.

Courses are offered at the Grayslake Campusand Southlake Campus - Vernon Hills.

CAREER EXPLORATION Explore the world of work with such topics as gettingand keeping a job, employment readiness, time man-agement skills, getting along with co-workers andsupervisors, team building, career exploration, jobsearching techniques, completing an application,resume and interviewing skills. This program is thecore of the personal success program and is requiredfor first time participants.

8158 PPSP 1-001 Grayslake CampusTuesday, February 12- 26 SessionsThursday, May 16

1:30-2:25 p.m.$425 T323 G. Johnson

KEYBOARDING SKILLS IIProgress to the next level of speed and accuracy as youcontinue to work at your own pace in this next levelkeyboarding class. You can review what you learned inthe first class and start where you left off inKeyboarding I.

8159 PPSP 6-001 Southlake CampusWednesday, February 13- 13 SessionsWednesday, May 15

12:30-2:30 p.m.$425 V234 A. Beard

FOOD SERVICE SKILLS ILearn the basic skills required for entry-level foodservice occupations. Participate in a hands-on learn-ing environment in the following areas: basic sanita-tion, safe food handling and storage, safety issues, andbasic food preparation. At the completion of thecourse you will know basic food sanitation principles,identify kitchen equipment and what it is used for andunderstand measurement as it relates to cooking.

8258 PPSP 3-001 Grayslake CampusThursday, February 14- 13 SessionsThursday, May 16

2:30-4:30 p.m.$425 T323 G. Johnson

COMPUTER SKILLS Build confidence using personal computers. In thishands-on class, you will learn basic workplace com-puter skills including how to create and save foldersand files, sending and receiving emails, creating basicdocuments-letters, memos, and spreadsheets.

8189 PPSP 10-001 Grayslake CampusThursday, February 14- 13 SessionsThursday, May 16

10:00-11:55 a.m.$425 T338 A. Beard

CHILDCARE SKILLS II: ACTIVITIES FOR PRESCHOOLERSMake childcare fun for the little ones in your care aswell as educational. You will, develop educational, safeand age appropriate activities for children for pre-school age children. Activities in the areas of fine andgross motor skills, music, reading, listening, math, sci-ence, and self-help skills will be explored.

8195 PPSP 12-001 Grayslake CampusTuesday, February 12- 26 SessionsThursday, May 16

12:30-1:25 p.m.$425 T323 G. Johnson

NEW! PET CARE IAre you a cat or dog lover? By taking the Pet Care Icourse, you will learn how your ability in caring foranimals can turn into a successful career. Gain a betterunderstanding of pet health, development and nutri-tional needs. Learn training techniques to promotegood behavior and obedience, and learn fun activitiesthat you can enjoy with pets. Also, discover the greatnumber of job opportunities that exist in the pet careindustry. This class is designed to prepare students forentry-level employment in pet care. Some of the jobsthat students might consider upon completion include:dog bather/groomer assistant, dog walker, pet sitter, oremployment at a pet store or animal shelter.

8197 PPSP 20-001 Southlake CampusWednesday, February 13- 13 SessionsWednesday, May 15

2:30-4:30 p.m.$425 V232 A. Wienckowski

NEW! RETAIL SKILLS I No matter what your interests are, there is a job for youin the retail industry. From video games and electron-ics, to fashion, sports, and food, our area has an abun-dance of exciting retail stores that need new employ-ees all year round. By taking Retail Skills 1, studentswill learn some of the key elements that stores arelooking for in new hires. The course will teach stu-dents about providing excellent customer service,working in a team, and resolving problems on the job.Students will also be introduced to the concepts ofsales and merchandising, inventory management, andthe typical store layouts and organizational structuresof major U.S. retail companies.

8191 PPSP 25-001 Southlake CampusWednesday, February 13 13 SessionsWednesday, May 1

10 a.m.-12 p.m.$425 V222 G. Johnson

Attend a Personal Success Programinformation session on January 14, 2013at 6:30 p.m. at the Southlake Campus,

room V120. Register online atwww.clcevents.eventbrite.com or call(847) 543-2615 for more information.

Online Classes

22 QUESTIONS? CALL (847) 543-2615

Career & Workforce—Professional Development

Online Courses� Professional� Convenient�Affordable

Learn a new skill or improve existing oneswith interactive online courses for the mostin-demand topics. Pick the learning style thatbest suits your needs!

Take online courses anywhere and when it’s most convenient for you.

A small sample of the course topics offered through Continuing Professional Development:

Computer skills• Workplace skills such as keyboarding• Microsoft Word, Excel, PowerPoint and Access• Adobe Photoshop, Dreamweaver, Illustrator and InDesign• Certification Prep• Database design and management

Green Technology• Going Green at Work• Purchasing Green

Business skills• Communication • Management• Workplace Writing• Working with Difficult People

Sales and Marketing• Effective Selling• Designing Websites• Internet Marketing• Writing Persuasive Text

See pages 2 and 3 for additional UGotClass Online classesfor those seeking specific business skills.

Visit www.ed2go.com/clc for more information or to find a specific course.

For registration details or to learn more call (847) 543-2615 or visitwpdi.clcillinois.edu/professional/online.

Learning Style Preference:

Instructor-led:Patient, experienced professionalslead instruction.

Learn from the comfort of your computer.

Complete flexibility:Course work is completed independentlybased on your schedule.

Work when you want, where you want.

Course Provider:

Instructor-led Courses

• Hundreds of engaging courses• Most courses meet for 6 weeks (12 lessons)• Classes start every month• Start as low as $99

Self-paced Tutorials

• Hundreds of self-paced courses• Start when you want• Self-directed courses – you set the pace• Range from $99 – 399

Online Courses for Educators

Online courses provided by

Additional online courses for educators(offered through VESi) are convenient, affordable, and effective.

Earn CPDUs for as little as $199 per course.

Complete Educator Online course listing on page 20.

23

Visit: wpdi.clcillinois.edu/sbdc

Call: (847) 543-2033

Email:[email protected]

IL SBDC’s services include:• FREE one-on-one business advising and coaching withnoted experts

• Assistance in developing business plans and financialstatements

• International Trade consulting services

• Aid in forming strategic marketing plans

• Support in securing loans with local lenders and service providers

• Spanish-speaking advisors and workshops available

• Interactive, low-cost workshops.Complete course descriptionsand information are on the following pages.

Illinois Small BusinessDevelopment Center

START STRONG. STAY STRONG. GROW STRONG.

Starting or growing a small business is exciting; you don’t have to go it alone! Let the experts at the IL Small Business Development Center (IL SBDC) guide you to success.

The IL SBDC assists Lake County small business owners start and grow businesses through workshops and FREE one-on-one advising sessions. The IL SBDC is your trusted business advisor, resource and partner in the success of your business.

The IL SBDC has assisted small businesses grow and succeed for over a quarter of a century.

The Illinois Small Business Development Center (IL SBDC) is funded in part through a cooperative agreementwith the Illinois Department of Commerce & Economic Opportunity, the U.S. Small Business Administration, and the College of Lake County. All SBA programs are extended to the public on a nondiscrimination basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.Please contact the center at (847) 543-2033 or TDD: (847) 223-0134.

FORMATION OF BUSINESSPartner, capital requirements, type of entity and circleof advisors

8218 TBSM 46-001 Southlake CampusWednesday, February 6 1 Session6:30 p.m.-8 p.m.$10 Room V232 Ginsburg/Saunders

BUY-SELL AGREEMENTSShareholder, partnership, LLC operating agreement

8219 TBSM 46-002 Southlake CampusWednesday, February 20 1 Session6:30 p.m.-8 p.m.$10 Room V232 Ginsburg/Saunders

INTELLECTUAL PROPERTY / PROTECTIONConfidentiality Agreements, Non-CompeteAgreements, Work for Hire, and Ownership/Protection

8220 TBSM 46-003 Southlake CampusWednesday, March 6 1 Session6:30 p.m.-8 p.m.$10 Room V232 Ginsburg/Saunders

EMPLOYEES VS. INDEPENDENT CONTRACTOREmployment Agreement, Employee Handbooks,Employee Benefits-Deferred Compensation, andOutside Contractors

8221 TBSM 46-004 Southlake CampusWednesday, March 20 1 Session6:30 p.m.-8 p.m.$10 Room V232 Ginsburg/Saunders

THIRD PARTY RELATIONSHIPSPurchase Orders, Contracts, Leases – Real Estate,Equipment, Loans, Sales Orders/Terms andConditions, and Distribution Agreements

8222 TBSM 46-005 Southlake CampusWednesday, April 3 1 Session6:30 p.m.-8 p.m.$10 Room V232 Ginsburg/Saunders

IMPORT AND EXPORTCustoms, Free Zones, and Controls/Classification

8223 TBSM 46-006 Southlake CampusWednesday, April 17 1 Session6:30 p.m.-8 p.m.$10 Room V232 Ginsburg/Saunders

MERGERS & ACQUISITIONS & OTHERGROWTH STRATEGIESStock Transactions, Assets Transactions, andFinancing [Raising Capital, Outside Investors, Banks& other Lenders]

8224 TBSM 46-007 Southlake CampusWednesday, May 1 1 Session6:30 p.m.-8 p.m.$10 Room V232 Ginsburg/Saunders

CONTINUITY PLANNING / STRATEGYPartners, Family Members, and Third Parties

8225 TBSM 46-008 Southlake CampusWednesday, May 15 1 Session6:30 p.m.-8 p.m.$10 Room V232 Ginsburg/Saunders

PROTECTING YOUR ASSETSEstate Planning, Creditor Planning/Asset Protection,and Reducing Exposure to Personal Liability

8226 TBSM 46-009 Southlake CampusWednesday, May 29 1 Session6:30 p.m.-8 p.m.$10 Room V232 Ginsburg/Saunders

Accounting & FinanceQUICKBOOKS MODULE 1 – A PRACTICAL INTRODUCTIONThis class is designed for users who have less than sixmonths’ experience working with QuickBooks. Topicsinclude setup of new files, processing banking,accounts receivable and accounts payable transac-tions, reconciliation of bank and credit card accountsand running basic financial reports. Prerequisites:Able to use Microsoft Windows products.

7852 TBSM 20-001 Grayslake CampusTuesday, March 19 2 Sessions& Thursday, March 21

6 p.m.-10 p.m.$150 Room T338 Wall

7853 TBSM 20-002 Grayslake CampusTuesday, April 23 1 Session8 a.m.-5 p.m.$150 Room T338 Wall

QUICKBOOKS - MODULE 2 - INTERMEDIATEIn this QuickBooks Module you will learn to analyzefinancial data to better understand your business;how to create and customize reports; how to track andpay sales tax; and payroll functions including settingup payroll, overview of payroll tracking and paymentprocess for payroll taxes.

7854 TBSM 21-001 Grayslake CampusTuesday, April 30 1 Session6 p.m.-10 p.m.$100 Room T338 Wall

Start-Up & Business Planning

VETERANS EXPLORING FRANCHISE OWNERSHIPDid you know that there are strong parallels betweenmilitary experience and franchising? Both run on sys-tems and processes, and offer extensive training andsupport. This educational workshop is for veteransonly-- transitioning, retiring or unemployed, who arelooking for honest, accurate information about fran-chise ownership in order to make an informed deci-sion about their future. Franchises are small business-es that create JOBS and over 400 franchisors offer dis-counts for veterans because they want YOU. Learnwhat questions to ask; how to evaluate franchiseopportunities, and what funding options are available.

8208 TBSM 47-001 Southlake CampusWednesday, March 13 1 Session7 p.m.-9 p.m.$30 Room V308 Pollock

24

Small Business Workshops

Legal Aspects of Business Ownership

PROTECTING YOUR BUSINESS, YOURSELF AND YOUR ASSETSBusiness owners and those going into a business venture will be provided with important information concern-ing significant issues that must be considered by every business venture. Consideration and resolution of thoseissues in an appropriate manner for each business venture builds a solid foundation for growth and success. Theseries will afford participants with insight into each issue and an opportunity to discuss each of them with expe-rienced business advisors.

EXPLORING FRANCHISE OWNERSHIPThis workshop will help you understand the pros (andeven the cons) of franchise ownership. There are thou-sands of concepts to choose from, as well as differentbusiness models, and the legal and financial aspects toconsider and this presentation will cover them all.We’ll also talk about how the Federal TradeCommission protects franchise owners, how to readFranchise Disclosure Documents, what questions toask, and we’ll discuss which concepts have proven tobe recession resistant.

8209 TBSM 48-001 Southlake CampusThursday, April 25 1 Session7 p.m.-9 p.m.$30 Room V308 Pollock

Marketing & Sales

WEB-BASED SOCIAL MARKETINGTake your sales and promotional materials andmigrate to a successful online business marketingcampaign. Integrate online Social Media profiles toyour website content to reach your ideal onlineprospects. Learn how to automate your message formore effective distribution and open and click-through rates. The primary focus of this session willbe Twitter, Facebook and LinkedIn. Last session willbe hands-on in a computer lab.

8228 TBSM 24-001 Grayslake CampusThursday, April 4 – 18 3 Sessions6:30 p.m.-9:30 p.m.$150 Room T326 Soto

EFFECTIVE SOCIAL SEARCH FOR SMALL BUSINESSImprove your search engine results by using primaryand second tier Social Media networks, effective key-word placement and hot spot technology to gain high-er website and Social Media network rankings. Thisseries will study the ever-increasing influence ofSocial Media profile content to a company or individ-ual brand’s visibility in search results. Last session willbe hands-on in a computer lab.

8229 TBSM 25-001 Grayslake CampusThursday, May 2 – 16 3 Sessions6:30 p.m.-9:30 p.m.$150 Room T326 Soto

BRAND STRATEGY FOR SMALL BUSINESSESLearn how to develop a powerful brand for your busi-ness. The session includes many examples and appli-cations and teaches the guiding principles that willenable you to build your brand and leverage your mar-keting dollars to go further and work harder.

8199 TBSM 54-002 Grayslake CampusThursday, April 18 1 Session8 a.m.-10 a.m.$35 Room T326 Bailen

8198 TBSM 54-001 Southlake CampusTuesday, March 12 1 Session12 p.m.-2 p.m.$35 Room V340 Bailen

Employee & Human Relations

RETIREMENT PLANS FOR BUSINESS OWNERS & EMPLOYEESThis seminar will show small business owners how tocreate a tax efficient strategy to accumulate wealthand protect themselves and their business. Topicsinclude: tax qualified retirement plans for you andyour employees, how to retain employees through vol-untary benefits, how your business can fund yourretirement and how to pass your business on to fami-ly and/or employees.

8206 TBSM 80-001 Grayslake CampusWednesday, February 27 1 Session7 p.m.-8:30 p.m.$25 Room T326 Alagheband

8207 TBSM 80-002 Southlake CampusThursday, April 4 1 Session7 p.m.-8:30 p.m.$25 Room V308 Alagheband

International Trade

EXPORT DOCUMENTATION, INCOTERMS, LETTERS OF CREDIT, AND DOCUMENTATIONFLOWThis workshop is designed for exporters, shippers andmanufacturers required to create export documenta-tion and interact with freight forwarders. Gain knowl-edge on export documentation, Incoterms, letters ofcredit and foreign trade agreements. Topics presented:Letters of Credit: its purpose and the applicationprocess from selecting a bank and forwarder to collect-ing your payment; Incoterms: its definitions and anupper level discussion on its pros and cons, terms andconditions, freight payment terms and how routedcargo affects your company; Free Trade Agreements:how NAFTA affects US exports and how you can use it;discussion about World Trade Organization; U.S.Embassies/Consulates; country of origin. Benefits ofControlling your Exports: learn the foreign market youare shipping to and take more market share by gainingknowledge of the shipping process.

8227 TBSM 88-001 Southlake CampusWednesday, February 6 1 Session8 a.m.-12 p.m.$89 Room V328 Vajmakovich

GLOBAL LOGISTICS AND COMPLIANCEThis program will provide an overview of export con-trols and regulations mandated by agencies of theFederal Government and will discuss Export ShippingDocumentation, Harmonized Tariff, and GlobalShipping and Distribution Strategies.

8212 TBSM 95-001 Southlake CampusTuesday, March 12 1 Session1 p.m.-4 p.m.$50 Room V328 Frantz

Small Business Workshops

VISIT WPDI.CLCILLINOIS.EDU/SBDC FOR MORE INFORMATION. 25

Small Business Workshops Career & Workforce—Small Business

26 QUESTIONS? CALL (847) 543-2033

DESIGNING A GLOBAL FRIENDLY WEBSITEYour organization’s website is often the first point ofcontact for prospects and customers. To be successful,your website’s information architecture should formthe critical infrastructure needed for all possible, futurewebsite development, including but not limited to:• Desktop, tablet and mobile devices• Social media integration (Twitter, Facebook,LinkedIn, etc.)

• Globalization• Search engine visibility• Video and other rich media

Learn the fundamental building blocks, concepts,terms and best practices involved in designing a pro-fessional, usable, and findable website…no matterhow technology evolves. This workshop is designedfor beginners and experts alike. Discussions toinclude: information architecture and navigation sys-tems, website designs, elevating your company's glob-al image, and marketing to various cultures.

8230 TBSM 89-001 Southlake CampusWednesday, April 38 a.m.-12 p.m.$89 Room V336 Thurow

GLOBAL HUMAN RESOURCESThis roundtable program will focus on giving anexporter an overview of the different employmentlaws and norms in other countries, methods ofrecruiting talent in local markets, employee compen-sation and development.

8211 TBSM 96-001 Grayslake CampusWednesday, March 6 1 Session9 a.m.-12 p.m.$50 Room T326 Pliego

STRATEGIC PLANNING FOR GLOBALMARKETS“In the five years before the crisis, real [US] exports ofgoods and services increased by over 30 percent cumu-latively.” Source: Carnegie Endowment. Join the 17,800Illinois businesses selling products overseas. 88% areclassified as small and medium sized businesses. Thisinteractive workshop will illustrate the importance ofcareful planning to enter the global market. It will fea-ture a case study highlighting the steps necessary toachieve greater results in international business.

8210 TBSM 99-001 Grayslake CampusTuesday, February 19 1 Session8 a.m.-11:30 a.m.$60 Room T326 Bonvoisin

Boot Camp for EntrepreneursAre you a new business owner or ready to launch abusiness? Local business experts will provide you withkey information to start a strong business. Topics includebusiness planning and implementation; important legalaspects of your business; effective marketing; andunderstanding budgets, capital and insurance require-ments. It’s everything a new business owner needs tomake smart, informed decisions.

Tuesday, April 2 / 8 a.m. – 12 p.m.Networking breakfast – 7:30 a.m.

College of Lake County / Southlake CampusCost: $35Call (847) 543-2033 for more information.

Sponsored by

Space is limited. Registration deadline – March 26Visit http://wpdi.clcillinois.edu/sbdc to register.

Boot Camp for Business GrowthAttention small business owners! Join local businessexperts for a half-day workshop to help you grow andexpand your business. Topics include: grow strategically;explore opportunities globally; effective marketing andbranding; intellectual property protection; pricing strate-gies to maximize cash flow for future profitability; andgrow your bottom line by taking advantage of Local, Stateand Federal programs. It’s everything a successful busi-ness owner needs to know to take their business to thenext level.

Thursday, May 2 / 8 a.m. – 12 p.m.Networking breakfast – 7:30 a.m.

College of Lake County / Southlake CampusCost: $35Call (847) 543-2033 for more information.

Sponsored by

Space is limited. Registration deadline – April 25Visit http://wpdi.clcillinois.edu/sbdc to register.

Online / WebinarsClasses offered are for the new to the experienced business owner. These onlineclasses are self-paced, learning modules sponsored by First Midwest Bank. They cannotbe accessed through Blackboard.

Classes provided by Small Business Spoken Here.

For more information and to register, visithttp://SmallBusinessSpokenHere.com/clc.aspx

Enroll in an individual classor take a series and save!

START STRONG SERIES (SERIES OF FOUR (4)WORKSHOPS VALUE OF $225 FOR $175)Attention aspiring entrepreneurs and start-ups. Thisseries of workshops will identify the steps to take tobuild your business on a firm foundation. Topicsinclude Are You Ready for Entrepreneurship; Startinga Business in Illinois; Building Your ProfessionalTeam; and Business Plans Made Easy. You will receivethe best advice from seasoned professionals with win-ning firms and wide spread recognition for their per-sonal and professional success. Join them on the roadto success.

ARE YOU READY? ($50)Are you ready to start your own business? Before youtake the leap, review the advantages and disadvan-tages of business ownership. What are the critical suc-cess factors that you need to focus on as you start yourjourney of self-employment? At the conclusion, youwill know if you are ready to start a business now or ifyou need to prepare so you can in the future.

STARTING YOUR BUSINESS IN ILLINOIS ($25)Starting a business in Illinois isn’t as simple as press-ing a button. There are laws, regulations and reports acompany must abide by and produce. We will discussimportant aspects of business ownership and receivehandouts that include information on agencies to con-tact. Don’t be sorry, be safe. Learn what is required tostart a business in Illinois.

BUILDING YOUR BUSINESS TEAM ($75)An entrepreneur’s success is often dependent on theprofessional team that supports the small business;the lawyer, accountant, banker, insurance agent, andSBDC advisor. In this series, small business profes-sionals present information that a small businessowner needs to know about legal, accounting, riskmanagement, banking, and the Illinois Small BusinessDevelopment Center at the College of Lake County. Bytaking this course, you will strengthen the relation-ships and talk their language.

BUSINESS PLANNING MADE EASY ($75)Do you need a business plan and do not know whereto start? Every business needs a way to stay focused,on track for growth and ready for the ever-changingbusiness climate. Business Plans Made Easy isdesigned to remove the intimidation and build aworkable plan in a systematic, step-by-step way. By theend of this course, you will have your own personalbusiness plan that can be your roadmap for success.

GROW STRONG SERIES (SERIES OF FOUR (4)WORKSHOPS VALUED AT $240 FOR $200)Attention business owners, CEOs and Presidents. Thisseries of workshops work together to provide a planthat will take your business to the next level of success.Topics include: Strategic Planning for Small Business;Cash Flow – Lifeblood of Your Business; Marketing forSuccess and Building Your Business by BuildingRelationships. Each e-training will provide additionalinformation and perspective on priorities to set as youexpand your business.

STRATEGIC PLANNING FOR SMALL BUSINESS($100)Strategic Planning introduces processes that focus onthe four strategic areas common to all small business-es: Operations, Marketing, Finance, and People. TheSTAR process will develop a one-page strategic planand a one-page action plan that can propel a businessto higher levels of success. Join other small businessowners to learn new processes and techniques thatfocus "on" your business.

CASH FLOW - LIFEBLOOD OF YOUR BUSINESS($50)Cash is often referred to as the lifeblood that enables abusiness to survive and prosper, and this is not with-out reason. While a business can survive for a shorttime without sales or profits, without cash it will die,so ready cash is the primary indicator of businesshealth. For this reason the inflow and outflow of cashneeds careful monitoring and management if thebusiness is to stay healthy. Cash in King!

MARKETING FOR SUCCESS ($50)Marketing your product or service can seem over-whelming with the many choices available to you.What will work for you varies over time and is basedon an ever changing landscape which involves tech-nology, economics, demographics, and other diverseinternal and external factors.

MAXIMIZE YOUR RELATIONSHIPS ($40)It does not always require money to increase produc-tion levels and promote higher sales. Building success-ful relationships with employees, vendors, and cus-tomers is vital to the success of an organization.Understanding the basics of relationship managementis an inexpensive way to increase profits by workingmore efficiently and effectively.

Small Business Workshops

VISIT WPDI.CLCILLINOIS.EDU/SBDC FOR MORE INFORMATION. 27

Online classes sponsored by

The Illinois Small Business Development Center is

funded in part through a cooperative agreement

with the U.S. Small Business Administration, the

Department of Commerce and Economic

Opportunity and the College of Lake County.

28

1. Submit a Student Admission FormNew students and students who have not attendedclasses in two years must submit a Student AdmissionForm in one of two ways:INTERNET: www.clcillinois.edu/applyconted.aspIN PERSON: At the Admissions and Records Office

Room B101on the Grayslake Campus

2. Obtain CLC ID Number and Create myLoginAllow two working days to process your admission formapplication. You will receive your CLC student ID num-ber in the mail. Visit www.clcillinois.edu/registerto create your login.

3. Register for ClassesBy Internet at www.clcillinois.edu/registerWhen you are ready to select your classes, use the CLC Classes By Term. You must specify the semester and then a subject, such as English, to view the classesavailable. To select a subject area click on the magnify-ing glass and then press the ‘Look Up’ button. Whenyou find a specific class section you want, make note of the four-digit class number.

You may register on the Web or in person in theAdmissions office, B101 at the Grayslake Campus, the Student Services office at the Lakeshore Campus or the main office at the Southlake Educational Center.

Online Self-Service requires that you have createdmyLogin. Once you have logged in, use the menu ofoptions to add or drop classes, view your schedule, viewgrades or an unofficial transcript and use many otheroptions. When you add or drop a class, check for a 'success' or 'error' message. Most errors are due to prerequisites not met or enrollment holds.

4. Pay Tuition and FeesTo avoid being dropped from classes for non-payment,you must pay in full or enroll in the college’s FACTSinstallment tuition payment plan by your due date.Check the amount of your bill online by logging intomyStudentCenter and selecting the “View, Pay or Setup FACTS Plan” link. Financial aid is not available for Continuing Education classes.

Where to Register• By Web from anywhere www.clcillinois.edu/register• Grayslake Campus

19351 West Washington Street, Grayslake• Lakeshore Campus

111 North Genesee Street, Waukegan• Southlake Campus

1120 South Milwaukee Avenue, Vernon Hills

Visit wpdi.clcillinois.eduor call (847) 543-2615 for information

Refund information:Students who withdraw from certificate programs or series offered by Continuing Professional Develop-ment prior to the first day of class will receive a 100%refund. Refunds for withdrawals after the first day ofclass, but within the first 15% of the class, will beapplied by CPD minus the cost of any materialsreturned in less than new condition.

Note: Continuing Education Vocational Credits do notapply to any degree or certificate program offered at the college in the academic divisions. Vocational credits will not be added to a student’s academiccredit hours or included in the GPA. Students receivea grade of P (Pass) or N (No Pass). Call the depart-ment at (847) 543-2615 for additional information.

Payment InformationVisit wpdi.clcillinois.edu/registeror call (847) 543-2615 for information.SBDC students should call (847) 543-2033

Campus Maps and GeneralInformationVisit www.clcillinois.edu/about or call (847) 543-2615.

The Workforce and Professional DevelopmentInstitute (WPDI) is dedicated to meeting your professional training needs.

• Client Solutions – customized training(847) 543-2615wpdi.clcillinois.edu/solutions

• Continuing Professional Development –open enrollment courses(847) 543-2615wpdi.clcillinois.edu/professional

• Judicial Services – community services(847) 543-2185 (courses)(847) 543-2100 (volunteering)wpdi.clcillinois.edu/judicial

• Illinois Procurement Technical AssistanceCenter – Government Contracting(847) 543-2025wpdi.clcillinois.edu/ptac

• Illinois Small Business DevelopmentCenter – Small Business(847) 543-2033wpdi.clcillinois.edu/sbdc

Follow WPDI

How to Register

Pre-registration is requiredfor all classes. Classes fillquickly so register early!

Teen Driving + Texting = Disaster

The number one cause of death for drivers ages 15 to 24 is motor vehiclecrashes. “A new generation of drivers sees cars as an extension of theirplugged-in lives, with iPods, DVD players and other gadgets.”- USA Today (2/17/09)

Judicial ServicesGrowing a Safer Community

For more information:

• Visit: wpdi.clcillinois.edu/judicial

• E-mail: [email protected]

• Call: (847) 543-2185 (courses)

• Call: (847) 543-2100 (volunteering)

Cell Phone Users*• Are four times more likely to be involved in a crash that involves injury• Are four times more likely to be involved in a crash that involves

property damage• Are 75 percent more likely to commit a traffic violation

*Statistics from the National Safety Council.

College of Lake County19351 West Washington StreetGrayslake, Illinois 60030-1198

WPDI Workforce and Professional Development Institute

Partnering with the 19th Judicial Circuit

Court for over 20 years offering National

Safety Council award-winning Defensive

Driving Courses

• Over 450,000 students trained

• Proven to save lives and prevent injuries

• 10 Instructor of the Year recipients

Making Lake County a saferplace to live, work or playWould you allow your child to engage in behaviors that were four times

more likely to result in injury?

Give your teen driver life-saving defensive driving tools from the NationalSafety Council’s Alive at 25 training offered through Judicial Services atthe College of Lake County.

Don’t become a statistic. Enroll in a defensive driving class to protectyour life and your family’s.

Visit: http://wpdi.clcillinois.edu/judicial/AliveAt25.aspCall: (847) 543-2185

C

Client Solutions

Growing Organizationsby Growing People

College of Lake County19351 West Washington StreetGrayslake, Illinois 60030-1198

WPDI Workforce and Professional Development Institute For more information:

• Visit: wpdi.clcillinois.edu/solutions

• Call: (847) 543-2615

• E-mail: [email protected]

Get the Results You Need

Bring powerful, results-driven training and consulting programs to your organization and show your employees that you’re serious about their professional growth and achieving organizational goals and objectives.

Call (847) 543-2615 to speak to

an Account Executive.

Your company’s specific goals will be met by our experienced staff as they design solutions specific to your workforce developmentneeds. We deliver training, coaching and consulting that is dynamic,impactful, and relevant provided by industry experts.

Training topics include:

• Customer service • Leadership development• Computer skills • Management development• Wellness • Technical/Industrial solution

• More

Client Solutions Offers National Training Solutionsthrough Global Corporate CollegeAs one of the founding members of the Global Corporate College, Client Solutions offers corporations the delivery of consistent trainingacross multiple locations – nationwide and even worldwide.

College of Lake County19351 West Washington StreetGrayslake, Illinois 60030-1198

WPDI Workforce and Professional Development Institute

The Illinois Procurement and Technical Assistance Center (PTAC) program isfunded by the Illinois Department of Commerce and Economic Opportunity and the College of Lake County through a cooperative agreement as a serviceto those members of the business community interested in selling a product orservice to the government (federal, state and local).

For more information:

• Visit: wpdi.clcillinois.edu/ptac• Call: (847) 543-2025• E-mail: [email protected]

D

If you are in business and have thought about selling a product

or service to the government, this is your call to action!Our goal is your success in the government marketplace.

We provide assistance and information that helps you learn about, enter and compete in the government marketplace.

The marketplace offers an amazing variety of opportunities and small businesses are welcome. So, whether you are interested in federal, state,county or municipal opportunities, our assistance can streamline your efforts! We provide assistance in the following areas:

• Certifications

• Locating bid opportunities

• Completing responses to RFPs and RFQs

• Registrations

• Market research

Call (847) 543-2025 and schedule a meeting. Take advantage of this resource today.

Is the government buyingwhat you are selling?

• Capture the Power of Information –

See what the government is buying

• Explore the resources available throughthe Center –

Learn how to sell to the government

We can help you chart a competitive course to your goals.

Call today – (847) 543-2025

Illinois Procurement Technical Assistance CenterGrowth Through Government Contracting

Looking for Personal Enrichment and Leisure Courses? Visit www.clcillinois.edu/noncredit

Do you desire a productive, highly effective sales force? CLC’s Client Solutions Group in partnership with the Global Corporate College can deliver this training to you.

The Sales Force Effectiveness Programs help businesses achieveperformance goals and increase revenue. Client Solutions customizes the training to achieve your specific goals. Individuals or companies can enroll in this program.

See page 3 for details on this new training program.

About Client SolutionsClient Solutions brings powerful, results-driven training and consulting programs to your organization. We deliver training, coaching and consulting that is dynamic, impactful and relevant provided by industry experts.

About Global Corporate CollegeThe College of Lake County is one of the founding members of the Global Corporate College. Client Solutions’ partnership with the GCC offers corporations the delivery of consistent training, coaching and consulting across multiple locations nationally and globally.

CLC Classes (USPS 014-085) is published by the College of Lake County,

with issues in April, July, September, November and February. Periodicals

postage paid at Grayslake, IL, with additional entries.

POSTMASTER: Send change of address to CLC Classes, College of Lake

County, 19351 West Washington Street, Grayslake, IL 60030-1198

November 2012 – Volume 18, No. 5

ECRWSS

RESIDENTIAL CUSTOMER

College of Lake County19351 West Washington StreetGrayslake, Illinois 60030-1198

This three-part series in partnership with IMEC (Illinois Manufacturing Extension Center) focuses on innovation, sustainability, and continuous improvement for the manufacturer.

• Lean Product Development: Innovating the ProcessFriday, February 22

• Training within Industry: Job Instruction and Understanding Workforce Training NeedsFriday, April 26

• Visual Management: Create Process Control through Visual CuesFriday, June 14

All events will be held at the

Southlake Campus in Vernon Hills.

7:30 a.m. to 12 p.m. Cost: $79

(breakfast and materials included)

Visit www.clcevents.eventbrite.comto register. Call (847) 543-2615

for information.

__________________________________

Register for the series for only $158 – a $79 savings.Buy one, get one free – register with a co-worker for the price of one.

Next Generation Manufacturing: Competitive Strategies for Success

Visit wpdi.clcillinois.edu/solutions, email [email protected] or call (847) 543-2615 to learn more about Client Solutions.

Sales Force Effectiveness Training