Age Concern Auckland Quarterly Magazine

Winter 2017

Serving the needs of older people

www.ageconcernauckland.org.nz

A Pukeko Print & Design Ltd publication. For advertising phone Monique (07) 577 9092 or email monique@pukekoprint.co.nz x www.pukekoprint.co.nz x Please refer to website for disclaimer

Always respectedNever abused

World Elder AbuseAwareness Week15 - 22 June 2017

Serving the needs of older people Winter 2017

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BOARD MEMBERS: Anuradha Abhyankar (Chairperson), Sudhanshu Dandekar, Marie Hull-Brown, Joan Lardner-Rivlin, Heather Alford, Mike Cohen, Billie Jordan

STAFF:Chief Executive Officer Kevin Lamb 820 2718

Receptionist Karen Hodgson 820 0184

Accredited Visiting Service (Central) Jenny Barker 820 2714

Accredited Visiting Service (West) Sue Campin 820 2713

Vulnerability to Resilience - Team Leader Kai Quan 820 2716

Elder Abuse & Neglect Prevention (Central)Ning Ding 281 2379

Elder Abuse & Neglect Prevention (West) Joseph Jang 820 2717

Field Social Worker Chris Frew 820 2715

Financial Management Service & Total Mobility Assessor Anne Carroll 820 2710

Ageing Well Coordinator Maureen Craven 820 2712

Asian (Chinese) Coordinator Ray Law 820 0271

OUR SERVICES: Accredited Visiting Service (AVS) - provides companionship and support for older people living independently in the community by matching them with a regular, volunteer visitor.

Elder Abuse and Neglect Prevention (EANP) Service - aims to improve the quality of life of older people in abusive situations and to prevent abuse by providing information, education programmes, advocacy and support.

Field Social Worker - social workers are available to support and assist people aged 65+ with any social needs and health or wellbeing issues.

Ageing Well - delivers a range of programmes and activities that are fun and social. Workshops provide practical knowledge on topics such as health and wellbeing, legal matters, modern technology and safe driving.

Minibus Service - takes people living in residential care for outings out in the community.

Total Mobility Scheme - assesses and provides Total Mobility Cards to eligible people.

Financial Management Service - manages the financial resources of an older person when they are no longer able to do so, themselves.

Asian (Chinese) Service - support and assist the Asian community, give talks to Chinese groups to promote positive aging, help clients when accessing social services and provide language support and cultural advice.

AGE CONCERN AUCKLANDA trip to the opera may conjure up images of stuffiness, exclusivity and big city theatres, attended regularly by the same ‘opera’ crowd. But times are changing and opera is starting to enjoy a renaissance in the big cities and regions alike. Driving Miss Daisy was proud to support the production of Carmen held during the popular Napier Art Deco festival this February. They promoted the opera to their client base, and organised a fleet of vehicles to transport people to and from the event free of charge, as well as providing a light supper. In total, eleven Driving Miss Daisy vehicles transported 100 theatre-goers.Many people who enjoyed the Driving Miss Daisy hospitality were already clients, however a number had never used the service before as they still drive. Those who were new to Driving Miss Daisy commented that they were pleased they had tried the service as they don’t like to drive at night, they worried about parking, they could not see at night, or they often didn’t have a friend to go out with. Using Driving Miss Daisy on this occasion was a wonderful way for them to experience the excellent service and enjoy a night out with a group of likeminded people.Feedback from this was extremely positive. Many were grateful for the thoughtful Daisy Drivers who dropped them right outside the theatre. Others commented that they would never normally choose to go to the opera, but it was a wonderful experience. Some people who were collected in the same car had never met before; Driving Miss Daisy was excited to hear that since the evening they had become firm friends and were meeting for lunch or coffee. And everyone commented on the high quality service that Driving Miss Daisy and their drivers provided. If you’d like to organise an outing for a group of friends, whether it’s during the day or evening, please call your local Driving Miss Daisy to discuss.

Auckland Central Suburbs - Jana Seymour(09) 360 0425 021 503 169Remuera - Donna Cheyne(09) 520 3405 021 503 405Ellerslie - Sharon Greenwood(09) 533 3278 021 503 604Epsom - Bhagat Khurana(09) 626 0018 021 503 213One Tree Hill - Clive Fernandes(09) 629 5999 021 237 5016Eastern Bays - Sarah Moffat-Wood(09) 528 2044 021 135 6341Blockhouse Bay - Susie Davis(09) 627 0481 021 503 481Henderson - Denise Dowling(09) 836 5713 021 503 644Titirangi - Dianne Bloemendal(09) 813 2495 021 503 626Hobsonville - Paul Sanson(09) 412 5332 021 166 1175

Driving Miss Daisy is NZ's number 1 friendly and reliable companion service.We can drive and accompany you to:• Medical and other appointments• Family/social occasions• Companionship outings• Take your pets to the vet• Grocery or other shopping trips• Scenic drives• Airport departures and pick upsACC approved providerTotal Mobility cards accepted

Auckland Central Ph: (09) 360 0425Remuera Ph: (09) 520 3405Ellerslie Ph: (09) 533 3278Epsom Ph: (09) 626 0018One Tree Hill Ph: (09) 629 5999Eastern Bays Ph: (09) 528 2044 Blockhouse Bay Ph: (09) 627 0481Henderson Ph: (09) 836 5713Titirangi Ph: (09) 813 2495Hobsonville Ph: (09) 412 5332

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www.drivingmissdaisy.co.nz

Driving Miss Daisy – we’ve got Auckland

covered!

Bookings are essential – call today and make your next outing a pleasure

Driving Miss Daisy’s evening at the Opera

Office Hours: 9am to 4pm Mon-FriPhone: (09) 820 0184Fax: (09) 820 1660Email: ageconcern@ageconak.org.nzWebsite: www.ageconcernauckland.org.nzPhysical Address: 57 Rosebank Road, Avondale, Auckland, 1026Postal Address: PO Box 19542, Avondale, Auckland, 1746

www.homegenies.co.nz

Our compassionate, trustworthy and

professional staff offer assistance with personal home care

and household tasks.

YOUR IN-HOME PERSONAL CARE SERVICE

Phone Natasha 027 482 7421 or Alison 021 264 4834

CONTACT

Serving the needs of older people Winter 2017

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I received a call last week from a producer on TV3’s ‘The AM Show’. They were asking me to comment on a case in the Bay of Plenty where an elderly couple had taken their daughter to court to recoup and unpaid loan of over $350,000. It was a story that had made the national news and they wanted to know if it was unusual, or if this kind of thing happened often but largely went unreported. I explained them that, what was unusual in this case was that the parents had decided enough was enough and had taken legal action to get the loan repaid - that and the size of the loan. As I told them though, the sad reality was that financial abuse occurs in many forms and is alarmingly commonplace, but that more often than not those on the receiving end of abuse or neglect have neither the financial capacity to fight back, nor the emotional energy to do so. After we had spoken for ten minutes-or-so, I was asked if I’d be happy to come down to the studio the following morning to do a live interview.

That was why, last Thursday I found myself in make-up just after six in the morning ready to talk simultaneously on live TV and radio.

The reason that I was invited down to the studio is that as I talked to the producer she began to understand that elder abuse and neglect was a major issue in New Zealand, but that it was one that received scant attention or coverage. To their credit TV3 abandoned their original limited focus and ran a piece on the broader issue of elder abuse and neglect, the size of the problem and what we could do about it. Now I talk about the subject often but even I am stunned every time I hear myself trot out some of the stark statistics. Almost 1-in-10 of all over 65s across New Zealand will experience some form of abuse or neglect. It is almost beyond belief that a country that prides itself on its tolerance, on its social connectedness, that a country that sees

Hello and a warm welcome to you this winter. We hardly had any autumn and have found ourselves bang in winter. Hope all of you are warm with your woollies, blankets and heaters. Even though it is the coldest time of the year please remember to open your windows from time to time. This will help remove stale air from the room and bring in the energizing fresh air. This is particularly helpful in getting rid of some bugs and lifting our morale on the whole.

Speaking of morale - it is right up at the offices of Age Concern Auckland. We have our new staff now settled into their work. They are now ready to work alongside our experienced staff in their commitment to reach out to our clients. The staff are flexing their muscles in experimenting different ways in which we reach out to the wider elderly community.

With the Elder Abuse Awareness Week in mid June please keep an eye out for anyone who would need help. The volunteering week is also approaching and I take this opportunity to thank the many volunteers we have contributing to the success of Age Concern Auckland. Many thanks to our funders to enable us to make it. Without the help of these wonderful people so much would not be achieved.

Now for some personal news we have been blessed with a grandson. We are enjoying our time with the little one. The parents have named him Jai and he is a true bundle of joy.

I end my note wishing you well and thanking you for your support towards Age Concern Auckland.

Best regards,

Anuradha (Anu) AbhyankarChair, Age Concern Auckland

A word from our Chairperson

Manager’s Musings

continued on Page 6

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For your free copy of our “Welcome to a Ryman Village” booklet, give us a call.

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Serving the needs of older people Winter 2017

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itself as highly civilised can allow this to happen.

On June 15th it will be World Elder Abuse Awareness Day, and Age Concern’s across New Zealand will be out on the streets, in the shopping malls, in our hospitals, in the press - anywhere we can get people to listen - to do our best to get the message out that the abuse and neglect of older people is not okay. We don’t need to tolerate it, we shouldn’t tolerate it. We will be telling everyone that if they have any concerns, they must talk to someone and, if in doubt, to contact their local Age Concern.

We spend most of the year focused on providing direct support to those that need it, or providing advice to those that ask for it. However, on June 15th we make no apology for the fact that we’ll be focused on getting a bit ‘shouty’. Normal service will resume on the 16th.

Kevin LambCEO Age Concern Auckland

Albert Chant turns 100Albert Chant turned 100 on April 12. He still lives independently in his own home in West Auckland. Albert has been a client of Age Concerns Visiting Service since January 2010 and is pictured right with his volunteer visitor Irving Semp, who has been visiting Albert on a weekly basis for 7 years. Albert is a wonderful example of how to age positively, someone we can all aspire to be like as we get older.

His magnificent cake was donated by Gillian Bannan of the Waitakere Cake Decorating Club.

Remuera, Westgate, Avondale, Onehunga, Pakuranga & Waikato

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Mr Hugh Litchfield FRCS, Ear, Nose & Throat Surgeon in NZ since 1978, founded for his patients and now welcomes anyone who wants quality hearing care without having to pay too much.Mr Litchfield does not have sales targets for audiologists to achieve, they are free to give honest advice and take time to care for each individual hearing loss. does not charge for aftersale care appointments for the life of the hearing aids and can also help with EXISTING hearing aids purchased in NZ (excluding online purchases).

HEARING AIDS

(09) 522 8226www.hearme.co.nz

Serving the needs of older people Winter 2017

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CREMATION SERVICES:Simple Cremation $1745

Family Funeral Service with Cremation $3300Chapel Service with Cremation $4450

BURIAL SERVICES:Family Funeral $3100 + Burial Plot

Chapel Service with Burial $3950 + Burial Plot

$200 discount for all Super Gold Card HoldersAll prices include GST, Crematorium charges, Casket and Care of the Deceased.

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Call to arrange an appointment 0800 804 663

Our new address: 14 Bassant Ave, Penrose

Just Funerals: an affordable, personal choice when we are faced with the death of a loved one, our thinking processes are in turmoil. Yet many decisions, particularly concerning funeral arrangements have to be made quickly, and very often the cost seems like a giant obstacle.If only someone could lighten the load.

Vicky and Steven Davey established Just Funerals four years ago partly because they felt they could offer more affordable funeral options for people struggling to cope with difficult times.They have formulated a pricing structure designed to keep costs down without compromising any of the ways you honour and remember your loved ones. The costs structure is totally transparent, and can often halve the cost of funeral expenses - be it a simple cremation, private or chapel service.

How can funerals be more affordable? Steven says they have been able to rationalise each component cost, for example, at out Penrose Funeral Home we have a small chapel to seat 25 people. For larger services or services in you area we can use Council Chapels, Churches, Community Facilities - or anywhere that is suitable for a Funeral Service.

Options and costs are spelt out plainly in Just Funeral’s brochures and website. Included in their options is an MDF casket which is both environmentally considerate and affordable.

Steven holds the National Diploma in Funeral Directing, and their son Oliver is part of a caring family team. They are available 24/7 - you will not be answered by a message service.

For more information phone 0800 80 4663 or email: info@justfunerals.co.nz or visit there website www.justfunerals.co.nz

Just Funerals

auckland@careoncall.co.nz

0800 99 00 11

Staying at home in your lateryears is now an affordable and safe option thanks to the care and support Care on Call provides.

From a couple of hours of help around the home per week to full time care Care on Call has experienced, trained and thoroughly screened carers available to cater to your unique needs.

Please call us or visit our website for more information.

auckland@careoncall.co.nz

www.careoncall.co.nz0800 99 00 11

Dog Walking ServiceWe have a couple of contacts who are dog crazy. They are willing to walk your dog if you are not able to. There would be a small charge for this service. Depending on where you live, we may be able to help. Please phone Sue Campin for more information on 820 2713.

Feeling the cold?We still have some brand new wool blankets donated by Kindercare. There is limited stock available for our members who hold a Community Services Card. If you are in need of an extra warm blanket for the winter months ahead, please phone our office on (09) 820 0184.

Serving the needs of older people Winter 2017

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• Day, night, weekend & 24 hour care with on-call support

nationwide 0800 600 026www.mshomecare.co.nz

CARE AT HOME A PREFERRED CHOICESometimes we need a little more support than family or friends can offer. Whether it’s post-operative convalescence, palliative or general care at home, deciding what support is needed and where to find it can be challenging. The staff at New Zealand’s longest running private homecare provider, Miranda Smith Homecare, know how difficult these decisions can be.

Owner, Miranda Smith says: “People may be in crisis when they contact us, or they may require our services to assist with and plan their recovery from illness or injury. Whatever the reason, we believe choosing the right support is critical. Peace of mind comes with knowing the correct care is in place, in the familiar surroundings of home with family and friends nearby. This dramatically impacts recovery and helps to maintain independence”.

Miranda Smith Homecare offers a highly professional, caring and above all else, trustworthy service. Staff have the experience to ensure the stress of requiring in-home assistance doesn’t become a burden for those needing such support. When at-home care is your preferred choice, contact Miranda Smith Homecare, New Zealand’s most experienced private homecare provider.

AUCKLAND & NATIONWIDE0800 600 026 www.mshomecare.co.nz

www.stayatcoastal.co.nz Ph: (07) 868 6843 | Email: enquiries@stayatcoastal.co.nz

Want a trip away only 1.5 hours from Auckland, with park styled surroundings

and just a few steps from the beach?

At Coastal Motor Lodge we have lovely chalets. We also have two accessible

units. Give us a call for special weekday Gold Card rates that include a

complimentary cold breakfast.(Conditions apply)

Items for Sale - Fundraising for Age Concern Auckland

These lovely Tea Towels were designed by Jenny and Sue for the Visiting Service. They incorporate pearls of wisdom to make you smile. The tea towels are excellent quality and 100% cotton. They make great gifts and are not sold anywhere else.

Tea Towels - $10 each (incl p&p)

Tea Towels

This is a collection of recipes from clients, visitors and supporters of the Visiting Service of Age Concern Auckland - everything from favourite recipes to old fashioned remedies. This was a very successful promotion from several years ago, which proved really popular.

Recipe Books $10 each (incl p&p)

Recipe Books

These handy little notepads stick to the fridge and are ideal for shopping lists etc. When the pad runs out, you can replace it with another pad that fits the slot.

Magnetic Notepads $5.00 each (incl p&p)

Magnetic Notepads

Did you know...• The most commonly used letter in the alphabet is E• The 3 most common languages in the world are Mandarin Chinese, Spanish and English • The smallest bones in the human body are found in your ear• Stewardesses is the longest word that is typed with only the left hand • Goldfish can see both infrared and ultraviolet light• Toilets use 35% of indoor water use

Go to www.facebook.com/ageconcernauck

to follow us on Facebook.

A Life Tube is a plastic cylinder containing a completed medical and information sheet which is kept in the household refrigerator. The red sticker provided should be placed on the outside of the refrigerator. In the event of an emergency Police, Ambulance, Fire Service or Doctors are called and are alerted by the red sticker to the fact that vital information is available inside the refrigerator. This could be a life saver!

Life Tubes $8.00 (incl p&p)

Life tubes?

The ECO LITE is a multi-functional handheld dynamo that combines a LED Flashlight, Mobile phone charger (7 mobile phone charging adaptors including iPhone), Emergency Siren, and FM Radio. ECO LITE has a rechargeable battery that is charged by winding the dynamo handle.

Great as a gift, great for emergency preparedness.

ECO LITE $43 (incl p&p)

Are you prepared for the next emergency?Eco Lite

Serving the needs of older people Winter 2017

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Auckland BluesYou may remember in the last edition of the Age Concern Auckland Newsletter we covered a story about a visit by members of the Auckland Blues rugby team coming to see us. It turns out that the Blues were impressed by what they heard and what they saw, because shortly after their visit we were contacted by them again with a slightly unusual offer - ‘would you like some of the squad for a few hours’.

Now it is not every day you get an offer like that, but who are we to turn down such generosity!

In all seriousness, when the players came to visit they did so as part of their community engagement work, and full credit to the Blues for putting so much emphasis on community. They asked us just to share with the players who we were, what we did, but most importantly why we needed to be here at all. As we talked to them about all the work we do, from addressing severe loneliness and isolation, offering advice and a helping hand, and advice to those that need it, to supporting those who are suffering from abuse and neglect, you could see a visible change come over the faces of the players. Remembering, these are hard men, trained to be physically resilient but as they heard the stories of loneliness and of suffering they were struggling to keep their emotions in check. What was most meaningful about the offer of ‘some of the squad’, was the fact that this wasn’t some shadowy management figure in the Blues set up deciding the players must do something, this was a decision taken by the players themselves.

So we will be welcoming the Blues back and this time you are all invited. On the morning of June 21st we will be hosting an informal event at the Glen Eden RSA out in West Auckland, and we’re inviting all our members, visitors, clients and friends to come along too (or at least however many we can fit in the venue!). We can’t guarantee which players will be there - apparently it all depends on who has been called up to which international squads - shockingly it seems that playing for the All Blacks against the Lions may have precedence over Age Concern!! - but

RESTORING APPETITE FOR LIFEThe Pure Food Co is giving people a life changing alternative - naturally fortified, nutrition packed, soft foods. The company was started out of a personal experience, watching a family member’s illness make it difficult to eat. “Our research convinced us that if soft food was nutritious, delicious and easy, the quality of life for many people with nutrition and eating difficulties would be significantly improved.” says Sam Bridgewater, Co-founder.The result is a range of fresh tasting meals - including golden roast chicken, smoked barbeque pork and creamy fish pie – which are delivered nationwide to hundreds of people in need.“We’ve had heart-warming feedback from New Zealanders who have enjoyed Pure Food, putting on weight and being able to eat well again.” adds Sam.The company also has a range to make aged care and healthcare providers jobs easier. Free samples and purchase available atLife Pharmacy, 8 Tamariki Ave, Orewa, or order online at www.thepurefoodco.co.nz or bycalling 0800 178 733

Naturally fortified, soft foods.Ready-to-eat meals.

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Auckland stockistsOrewa Life Pharmacy, 8 Tamariki Ave

Royal Oak Walls & Roche, 792 Manukau Rd

Restoring appetite for life.Order today 0800 178 733

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Auckland Stockists:Life Pharmacy Orewa, 8 Tamariki Ave

Walls & Roche Pharmacy Royal Oak, 792 Manukau Rd

GREAT FOR INDOORS - OUTDOORS & TRAVEL

Call Paul on: 0800 466 626Email: paul@montec.nz Web: www.freedom-chair.nz

A power chair with a difference

Find WalkingDifficult?

The Freedom Chaircould help!

If you find walking difficult then the Freedom Chair could help. It’s great for indoors, outdoors and when you want to travel.

The Freedom Chair is one of the lightest and most versatile alternatives to a mobility scooter and it’s your best choice for all round convenience and performance. Driving the Freedom Chair is easy and fun. Simply press the power button on the Controller, set the speed and use the Joystick to move around.

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we’ve got some fun and games lined up for those who will be coming along. There will be morning tea, a little bit of entertainment, maybe a bit of a quiz, and a lot of opportunity to get up close and personal with some of the Blues players and back-room staff. Including being able to join in with the players for a bit of sit-fit exercise and even some hot hula (the mind boggles!).

So if you want to get up close and personal with the Blues players and have a bit of a morning out, all we ask is that you reply to the invite and promise to share your stories with the players. We look forward to seeing you there.

Serving the needs of older people

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Age Concern Auckland and the Blues, are hosting a morning tea with a pub quiz, entertainment and an opportunity to get up

close and personal with some of the Blues players.

When: Wednesday 21st June 2017Time: 10am - 11.30amWhere: Glen Eden RSA - 9 Glendale Road, Glen EdenWho: Members and Clients of Age Concern AucklandRSVP: Friday 16th June 2017 please phone 820 0184

Serving the needs of older people Winter 2017

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Total Mobility RenewalsTotal Mobility renewal letters will be sent out direct from Auckland Transport, if you have not received your letter by mid-June, please contact the Auckland Transport Call Centre on (09) 366 6400.

P O D I AT R Y

FULLY SPECIALISED PODIATRY SERVICES IN YOUR HOME, WE OFFER:

• GENERAL CARE • LOWER LIMB ACHES AND PAIN

• INJURY CARE• FOOTWEAR ADVICE

• DIABETIC CARE• DIABETIC CARE

Call 09 390 5970 Email: info@bettersteps.co.nzw w w . b e t t e r s t e p s . c o . n z

All Vehicles Wheelchair Accessible Vans and Buses • from 2 to 4 wheelchairs • from 5 to 14 seats

All travel needs catered for:• Medical and Dental appointments

• Leisure and Social outings• Work and Educational commitments

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Approved for Total Mobility Cards

Dial-A-Ride-Transport AUCKLAND

Phone (09) 625 5599E-mail: dartran@xtra.co.nz

www.dial-a-ride-transport.co.nz

Dial A Ride (Transport) Auckland Inc, otherwise known as DART, was formed as an Incorporated Society in 1982, and in 2008 became registered as a charitable trust. It aims to promote greater mobility, at a reasonable cost, to people in Auckland whose disabilities prevent them from freely accessing public transport systems. All its vehicles are wheelchair accessible.

Located since its inception in Royal Oak, Dial A Ride mostly operates its fleet of 6 vans south of the harbour bridge, however its 5 mini-buses operate all over greater Auckland, serving resthomes and other groups.

As a private hire service, DART offers pre-booked transport at prices that are agreed to prior to travel. Journeys can be booked days, weeks, and even months in advance. Call or email them to discuss your travel needs. Alternatively you can make an enquiry through their website at www.dial-a-ride-transport.co.nz

DATES FOR YOUR DIARYWORLD ELDER ABUSE AWARENESS WEEK Where: NationwideWhen: 15th - 22nd June

WORLD ELDER ABUSE AWARENESS DAYWhere: NationwideWhen: 15th June

NATIONAL VOLUNTEER WEEKWhere: NationwideWhen: 18th - 24th June 2017

HEALTH & DISABILITY ADVOCACY SERVICE INFORMATIONWhere: Age Concern Offices (Avondale)When: Wednesday 7th June

TRUSTSWhere: Age Concern Offices (Avondale)When: Wednesday 5th July

ENDURING POWER OF ATTORNEYWhere: Age Concern Offices (Avondale)When: Wednesday 2nd August

For more information about any of these events please call our office on (09) 820 0184.

AA Senior DriverWhat is the AA Senior Driver Programme?If you are an AA Member over 74 years old, the AA is offering you a FREE coaching session, designed to help keep you confident and safe behind the wheel. This coaching session is a great way of checking up on your safe driving skills and road rule knowledge.

In the event that your doctor requires you to complete an official on-road safety test, the AA can help you prepare by taking you for an AA Senior Driver coaching session. This is designed to put you at ease and clarify any questions and concerns you might have.

Booking at www.aa.co.nz/senior-driver or phone 0800 223 748.

Your only limit is you

Did you know...• An average person will spend 25 years asleep• An elephants ears are used to regulate body temperature • Everyday is a holiday somewhere in the world• The oldest word in the English language is ‘town’ • Venetian blinds were invented in Japan• Cats can’t move their jaw sideways

As we grow older, so do our feet and painful and uncomfortable problems can naturally develop. Our aim to have our patient’s feet in tip top condition, so that problematic feet don’t become part of growing old. There are many solutions for alleviating pain, increasing comfort and getting you back up and on your feet.

We are experienced in providing, assessments and recommendations of foot care requirements, management and treatment of conditions, treatment of high risk and diabetic foot problems, offering advice to staff on effective care of these problems and prescription of foot orthotics, insoles and modification of footwear to allow pain free mobility and prevention of developing callus, corns and ulcers.

We are completely focused on providing the highest possible patient experience, with patience and excellence, making the patient the priority and providing these services in the comfort of your own home, rest home, hospital and village.

Serving the needs of older people Winter 2017

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Leaving a lasting legacyGive a little, leave a little?New Zealand is a country of givers, a generous people who are only too willing to support those who need a little help. Over 80% of us give during our lifetimes and yet maybe as few as 5% leave something to organisations we value, trust and appreciate. Many of us are keen to support our favourite organisations while we are alive but strangely fail to put in place any instructions to support the same organisations when we pass on.

There are many organisations across New Zealand that rely either partly or solely on the generosity of the public to continue to develop and deliver many of the services we have come to rely on, and take for granted. Age Concern is no different. Bequests, the leaving of something in a will, is a key element in how such organisations are funded. So why do so few of us do it?

One obvious thing is the simple fact that only 50% of New Zealander’s have a Will at all. The main reasons we give for not sorting our Will out are “I do not have enough money”, “I am too young” and “I do not have enough time”. Many of us are serial procrastinators when it comes to sorting our Will out. Many of us also simply do not want to confront the prospect of death. However if we don’t confront the issue we’re simply ignoring a reality and allowing someone else do deal with how our money and possessions are disposed of.

Wills, Trusts & EPOA’sWhat are two things we cannot avoid in our life no matter how hard we try? People say taxes and death are the things that they are inevitable. The former is not a hard topic of conversation whereas the latter is something few of us ever talk about. What if you become unable to look after yourself or make decisions about your own affairs? Unfortunately, it is apparent that there are many uncertainties or misfortunes which can lead to sudden death or incapacitation. By planning ahead you will make the financial, legal and practical consequences of death and illness much easier for your family to deal with.

Making a will A Will is a legal document that states your wishes and disposes of your property on your death. Having a will makes it easier on your loved ones who need you at a time when they will be grieving. Also, a proper and valid will is the cornerstone of your estate planning. If you pass away without leaving a will, your loved ones are likely to face difficulty sorting out your wishes. Dying without a will could put your families into legal and financial difficulties. This may not be what you think or what you want.

Setting up a trust You do not have to be a millionaire to set up a family trust. Trusts are all about advanced planning. Trusts are frequently used in estate planning for several advantages and benefits. These include protecting family members with special needs, creditor protection, protection against relationship property claims and protecting assets for future generations from law changes. In fact, a will is not a substitute for a trust

LifeCare Residences offers two different retirement options

From luxury apartments, with a boutique hospital care home, to modern villas at Anzac Bay, Waiheke Island. Our villages are the first choice

in retirement living for people who demand exceptional surroundings and facilities in a caring and unobtrusively supportive environment.

To find out more, and see the videos of the residents telling their stories, go to www.lifecareresidences.com and choose your location.

Remuera Rise and Waiheke Retirement Village are registered under the Retirement Villages Act 2003, registration numbers 2557887 and 2043897.

LOVE YOUR INDEPENDENCE?

New Villas being developed pre-selling now

Remuera Rise 30 James Cook Crescent, Broadway Park, Remuera | P: 0800 00 15 85Waiheke Retirement Village 37 Natzka Road, Anzac Bay, Ostend | P: (09) 372 2820

67 Henderson Valley Road, Henderson, Auckland 0612www.seniornet-west-auckland.org.nz

Learning technology together.

We run classes for Seniors over 50 years of age on how to use and get the most out of their computers.

All types of computers are covered. See our website for more details of our latest classes or ring Pam on (09) 827 2156. If no answer please leave a

message and she will get back to you.

SeniorNet West Auckland

because a will comes into effect only after you pass away, by which time you might have lost a significant portion of your assets to the risks of the world. Thus, a family trust acts as a buffer between the risks of the world and your assets. By gifting your assets into a well-structured trust in advance, you could gain a significant measure of protection from potential risks.

Enduring Power of AttorneyA power of attorney is a legal document that gives someone the power to act for you if you are unable to act for yourself. Unlike an ordinary power of attorney, an enduring power of attorney (generally referred to an EPOA) can have effect if you are no longer able to make decisions for yourself or to communicate your decisions. An enduring power of attorney usually comes into force only when you have become mentally incapable of managing your own affairs. Having an enduring power of attorney is a way of making sure that the person trusted, will make decisions for you. There are two types of enduring power of attorney: EPOA for personal care and welfare and EPOA for property. The former can only come to effect when you lose mental capacity whereas the latter can come into effect immediately or only when you lose mental capacity.

In our lifetime, we never know what is around the corner. Thus, it is advisable to set up an estate and care planning in advance, nominating who can make decisions for us in the event of an accident, illness, loss of mental capacity or death. By taking control now through the above ways, we can save time, money and unnecessary stress on our loved ones.

It may also surprise you to hear that only 7.5% of those that do have a Will have chosen to leave anything to a good cause. So why don’t more of us do it?

Many of us don’t think we’ve got much to give. The reality is that even a little can make a difference. We don’t have to have thousands to make a difference, if enough of us leave small amounts it all adds up to a great deal. Many of us are also concerned at the impact leaving anything to a good cause may have on our family. Leaving something to charity in our Will can be done in all sorts of ways. We can leave a fixed amount or we can leave a percentage of whatever’s left after all other provisions and expenses have been taken care of.

Here at Age Concern we’ve partnered with our friends at Perpetual Guardian to try to make the process of preparing a Will as easy and affordable possible. Firstly, we’ve organised a fixed low-cost price for sorting a Will out - as little as $50 for a simple, straightforward Will. Secondly, we’ve arranged with them that as part of the service they will come out to you, to discuss your needs and desires and help you with every step of the process.

If you’d like more information on how you can create a new Will, or make changes to the one you already have, let us know and we’ll arrange for Perpetual Guardian to get in touch.

PROVEN in Real Estate

Kathryn & Paul Davie

Blockhouse Bay

Licensed Salespeople REAA2008

Licensed Agent REAA2008

Call us for a FREE appraisal,P: (09) 626 8113 or (09) 390 4296

M: 021 521 256 (K)M: 022 244 8633 (P)

E: kathryn.davie@austar.co.nzE: paul.davie@austar.co.nz

Call PAUL for Finance advice

Serving the needs of older people Winter 2017

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Justice of the PeaceMost local Citizens Advice Bureau offices have a JP Service – contact 0800 367 222 to find your local office. At Age Concern we have two volunteers who have offered their JP services to people who don’t have transport and who live within a reasonable distance of their homes.

Roger lives in Whenuapai and will travel to service areas through to Henderson. Sat-Paul lives in Hillsborough and will travel to service areas near Mt Roskill and Blockhouse Bay. Phone Age Concern on 820 2713 if you would like to make an appointment.

Do you have trouble getting your animal to vet appointments? One of our wonderful Volunteer Visitors is a mature Vet Nurse student. She has offered to help out older clients of Age Concern who have no way of getting their animals to the vet. She will also do a preliminary health check on your animal at home before going to the vet appointment. She lives in the Grey Lynn area. We also have someone in the New Lynn area who is willing to help with transport only to vet appointments.

A donation towards their time and petrol would be appreciated. Owners can accompany the pet, or choose not to. If you would like someone to come and see you regarding your pets vet transport please phone Sue on 820 2713 to discuss.

Avondale Ladies’ Probus ClubAvondale Ladies’ Probus Club is looking for more members. They are friendly and welcoming and would love to meet you. They have interesting guest speakers and bus trips.

They meet on the 4th Friday of each month from 10am till Noon, at the Avondale Baptist Church Hall, on the corner of Blockhouse Bay Rd and New North Rd (beside the Avondale Fire Station).

If you are looking for friendship and would like to head along for a look, please phone the Secretary on 626 6923 for more information.

NOTICES

FULL ROASTMEALS ONLY

$7.95

Contact Luke Meintjes on 09 487 2302 or 027 801 2097 luke.meintjes@heartland.co.nz

Are you aged 60 years or over? Do you own your own home? Do you want to have more flexibility with your finances and the independence to spend your retirement how you choose?

A Heartland Reverse Mortgage works by allowing you to borrow against the equity in your home, without having to make repayments until you leave or sell your property.*

Many people use it to fund home repairs or improvements, travel to visit family members, pay for medical procedures, upgrade to a more reliable car, help their children purchase a home of their own, or a host of other uses to make life easier and more comfortable.Seniors Finance is a division of Heartland Bank Limited. *Heartland Bank Limited’s lending criteria, fees and charges apply.

Get the most out of your retirement with aHEARTLAND REVERSE MORTGAGE

Are you looking to down size your property?

For further information or an application form please visit Auckland Council’s website

www.aucklandcouncil.govt.nzand search “own your own unit”

or contact our call centre on (09) 301 0101

Auckland City Council may be able to help!We have a portfolio of properties known as the

“Own-You-Own” units. One and two bedroom units with or without garages are sold to people 65 years of age or older at different tenure/discount options.

We have villages located in the following areas:North: Belmont, Bayswater and Beach Haven

East: PanmureSouth: Highland Park

West: AvondaleCentral: Mt Albert, Mt Eden, Onehunga and

Sandringham (5 villages)

Soups - A quick and healthy meal solutionThere are many important health and nutritional reasons to reach for a bowl of delicious soup - they provide vitamins, antioxidants and some varieties can help add fibre to the diet too. Plus many soups are packed with vegetables helping you reach your daily goal of 5 servings of fruits and vegetables!Soups come in so many varieties that the actual nutrient composition differs depending on the ingredients used, but here are some examples of the goodness that soups can provide:• Tomato soup is a good source of vitamin A, B’s, C and the powerful antioxidant called lycopene.• Pumpkin soup is also packed with potassium and Vitamin A• Sweetcorn and Potato soup is a great fibre boost• Minestrone soups can contain as many as 8-10 different vegetablesSoups are also a great way to increase fluid intakes over the colder winter months when it is less appealing to drink cold water.The great news is soup is not only a good way to boost your intake of nutrients but it fits perfectly within a healthy balanced diet too. A bowl or mug of soup with a couple of slices of wholegrain toast is a meal generally low in fat. More and more it is becoming important to lower energy and fat intakes to help lessen the risk of becoming overweight or obese.

HOT AS COOL ASHEAT PUMPS AIR CONDITIONING

Keeping you warm

in winter and cool in

summer!

P: 0800 468 274 E: info@hotas.co.nzwww.hotas.co.nz

Recommended and authorised by Mitsubishi Electric. Hot As Heat Pumps installs and services

heat pumps Auckland-wide.

Prompt, efficient service with 100% integrity.

Heat Pumps Air Conditioners Free QuoteTired of huddling under coats & blankets all winter? Want to experience genuine warmth even in the coldest New Zealand winter?Contact us

Love everything about summer except the humidity? Want to replace that clammy, sticky stale air with a refreshing cool breeze?Contact us

Call 0800 468 274 and we’ll come out pronto to give you a free assessment and quote. Simple, fast and easy to understand.Contact us

Serving the needs of older people Winter 2017

page 20 page 21

Call to membersThis year the team at Age Concern Auckland have looked critically at our own services. How effective they are, how many people they reach and how well they reflect our community. This research, including asking all of our Members directly what they saw as important, has enabled us to develop a clear picture of where we need to expand our current services, improve the existing way in which we do things or develop new services to reflect the changing community. As a result, we have been very active in addressing both the challenges and opportunities we faced.

With the help of our Members, we have been able to recruit more social workers to help support our most vulnerable older people living in our communities. We have now launched our new Chinese Service which will make our existing services culturally appropriate for the older Chinese community. Thank you!

This winter, we would like your help again. Would you be willing to recruit new Members to Age Concern Auckland? Make a donation? Host a coffee morning in aid of our social workers and donate the proceeds? It costs us almost $700,000 each year to deliver our services, with only a third coming from the government. That means we rely on the generosity of our community to help us raise $500,000 each year.If you can help, you can get started right away. There are both Membership and Donation forms on the back of this newsletter.

Alternatively, if you would like more information or newsletters to help get you started, please contact Karen in our office on (09) 820 0184. She would love to hear from you!

Freephone: 0800 000 652Email: mobility@tzoramobility.nz

www.tzoramobility.nzAuthorised National Distributor for TZORA Mobility Equipment

ERgONOMic, pORTAblE & FOlDAblE, iNDOOR & OuTDOOR ElEcTRic scOOTERs

• Foldable and detachable in seconds without effort.• compact, highly manoeuvrable, allowing it to be

transferred easily into a car, a bus, a train, a plane or cruise ship. The Titan 4® travels anywhere you would like to go!

• Ergonomic location of battery pack.• Available in these colours:

THE WORlD’s MOsT pORTAblE MObiliTy scOOTER

Freedom to go anywhereTiTAN 4®

“A mobility scooter” - also referred to as battery-operated electric scooter - is very useful to persons who lack the stamina to cover distances on their own, or who want to keep up with the able-bodied. The type of use, and how often, will determine which model will be most appropriate.

3-wheeled mobility scooters are ideal for use indoors (rest homes, shopping centres, supermarkets) as they have a smaller turning circle, and technological advances have significantly improved their stability. 4-wheeled mobility scooters obviously offer the most stability, however, they are not as manoeuvrable as the 3-wheeler scooters.

Most mobility scooters require reinforced vans to move them around; otherwise the user is limited to the distance of the scooter and no more. This makes scooters expensive when requiring a taxi, not possible on bus, train or plane, and not easy to “take grandparents somewhere for the day”. The Tzora Elite, Classic and Lite are foldable and

portable 3 and 4-wheeled mobility scooters - simple yet ingenious, ergonomically designed and fold in seconds without effort, bending or tools required. Their total weight including battery is up to 31kgs and they fit easily in the back of a small car, a taxi, a train or bus, or checked onto a plane. They are IATA-approved to travel with you everywhere you want to go. The Titan 3 and Titan 4 are respectively heavier 3 & 4-wheel models, are larger and more powerful, providing performance and comfort and they cover a greater distance. Yet both are detachable and foldable as well, and can also be transported in a car, bus, train or plane. A Tzora mobility scooter will bring back your independence, and remove your mobility problems for long or short journeys. For more information on Tzora’s portable and foldable mobility scooters phone Tzora Mobility NZ Ltd today on 0800 000 652

ARE YOU m Over 55 years m Independent m Returning back to Auckland ? DO YOU WANT m Security m Affordability m Independence m Location m Respect Did you tick more than 3 boxes?

THEN maybe THE COSMOPOLITAN VILLAGE IS FOR YOU. The Cosmopolitan Retirement Village is a Boutique Village nestled behind the Avondale Shopping Centre and just a short stroll to the Avondale train station, buses, medical centres, shops, eateries.With only 38 apartments, you will not get lost in the crowd, here you are more than just a number, and you are a valued resident.One Bedroom Apartment – overlooking the Avondale Race Course and Waitakere Ranges for only $170,000Basement Garage (on availability) (Finance Available - special conditions apply)Contact me for an appointment and you will find out for yourself what a hidden gem this Village really is, I am sure you will be pleasantly surprised.Let’s have a coffee; I would love to meet you.Contact Denise on (09) 828 2885 or email denise@cosmopolitanvillage.co.nz

Ph Denise: (09) 828 2885 Email: info@cosmopolitanvillage.co.nz

Looking for a Bouque Independent Rerement Village in the heart of Avondale?

One Bedroom Apartment - $170,000

BE IN QUICKLAST APARTMENT!!

Price will never be repeated!

Become a memberAge Concern depends on Membership Subscriptions as part of its funding base. The subscription is $20 per year, which is for a 12-month period.

As a member, you will receive: • A copy of the quarterly issue of Age Concern Auckland’s newsletter• Invitations to gatherings, seminars, fun days and festivals• Access to information and resources available at Age Concern Auckland• An opportunity to be part of an organisation working together to promote the wellbeing and quality of life of older people.

Please note that if you are a Total Mobility Card holder, you are already a member.

If you would like to become a member, please complete the following and return to us:

o Sign me up to become a member of Age Concern! Please find enclosed by cheque for $20 made out to Age Concern Auckland Inc.

Name: _________________________________________________________________________________

Address: _______________________________________________________________________________

Postcode: _____________________________ Phone: __________________________________________

E-mail: _________________________________________________________________________________

We will send a Welcome Pack and a receipt of your payment once we have processed your membership application form. Thank you for joining us.

Serving the needs of older people Winter 2017

page 22 page 23

WIN a double pass to the It’s Rainin’ Men show by simply filling in the details below and posting to Pukeko Print & Design, 927 Cameron Road, Gate Pa, Tauranga 3112, by the 7th July to go into the draw.

Name __________________________Phone Number ___________________Alternatively email your details to: monique@pukekoprint.co.nz and quote AKL 2/17

Concert in Remuera17th July 2017, 11am

P: 0508 266 237 (toll free) E: bookings@operatunity.co.nz W: www.daytimeconcerts.co.nz

WIN

SERVICED APARTMENTSAffordable one bedroom apartments with heat pump, en-suite bathroom & kitchenetteThe service package covers the cost of power, water and rates and includes:• daily check• weekly cleaning• laundry of bed linen & towels• emergency call monitoring• extensive activities programme• optional daily meal

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PHONE TODAY(09) 828 9844021 337 835

23 Elm StreetAvondaleEmail: sales@rosehill.co.nz

RETIREMENT VILLAGE

We provide friendly, quality, professional home healthcare support for people of all ages with varying needs.

Our services include personal care, home help, respite care, private care, individualised funding and carer support.

GET THE HELP YOU NEED TODAY!

Need some help?

Freephone: 0800 222 040Email: homecare@visionwest.org.nz

www.homecare.org.nz

What is elder abuse and neglect?Elder Abuse and Neglect is a single or repeated act, or lack of appropriate action, occurring within any relationship where there is an expectation of trust, which causes harm or distress to an older person.

10 tips to promote respect and prevent abuse• Love and cherish your older relatives/whānau• Speak respectfully to older people/kaumātua• Include older people/kaumātua in your social activities• Phone or visit your older relatives/whanau• Support older people/kaumātua to spend their money how they wish• Encourage and support older people/kaumātua to make their own decisions• Honour older people’s/kaumātua’s wisdom• Enable older people/kaumātua to set their own pace• Respect older people’s/kaumātua’s stories• Seek advice from an Elder Abuse and Neglect Prevention Service when you think an older person/kaumātua is being abused or neglected

Older people are a valuable part of our society and should be treated with dignity and respect – yet every year, thousands of older New Zealanders are being abused by in many cases by family members. It’s our collective responsibility as a community to ensure that older people are always respected, never abused.

Age Concern’s Elder Abuse & Neglect Prevention Service aims to improve the quality of life of older people in abusive situations and to prevent abuse by providing information, education programmes, advocacy and support.

If you or an older person/kaumātua you know is being abused contact your nearest Elder Abuse and Neglect Prevention Service.

Unfortunately Age Concern elder abuse statistics show:• More than three quarters of alleged abusers are family members• More than half of the alleged abusers are adult children and grandchildren• Alleged abusers are as likely to be female as male

Serving the needs of older people

page 24

If you would like to support Age Concern, please complete the following and return to us:

o I would like to make a donation of $____________________. Please enclose a cheque made to Age Concern Auckland Inc. Donations of $5 or more may be eligible for a 33% tax credit from the government.o I would like more information about how I can leave a bequest to Age Concern.o I would like more information about how I can volunteer.

Name: ____________________________________________________________________ Address: ____________________________________________________________________________________________________________________________________________ Postcode: ______________________ Phone: ____________________________________E-mail: ____________________________________________________________________

Thank you for your ongoing support to ensure that we can continue supporting older people living in our communities.

THANKS TO OUR WONDERFUL SUPPORTERS

Age Concern Auckland works with thousands of older people, their families/whanau, and organisations across Central and West Auckland - from those simply seeking advice and guidance to our most vulnerable elderly who are living in our communities.

It costs us almost $700,000 every year to deliver these crucial services to our community. We receive about one third of the necessary funding from the government. This means that we rely on the generosity of our local community to provide almost $500,000 each year.

We’re dedicated to helping everyone make the most of getting older and we simply couldn’t do that without help from our supporters.

On behalf of the Board and Staff of Age Concern Auckland, we would like to thank all those who have supported us over the last year:

• Auckland Council• BlueSky Community Trust• Foundation North• Four Winds Foundation• Grassroots Trust• Lion Foundation• NZ Lottery Grants• Sir John Logan Campbell Residuary Trust• SKYCITY Community Trust• Ted & Mollie Carr and Ernest Hyam Davis Charitable Trust• The Trusts Community Foundation• Tranzdev Auckland• Working Together More Fund• All our individual supporters who gave us donations – every dollar counts! • All our wonderful volunteers, who collectively give more than 200 hours every single week